We are looking for a Claims Support specialist to join our team in Alpharetta, Georgia. This Contract position requires an individual with strong organizational skills who can handle claims processing, customer service, and administrative tasks with efficiency and attention to detail. The role is fully onsite, with a five-day workweek, offering an excellent opportunity to contribute to a dynamic office environment.<br><br>Responsibilities:<br>• Verify and review the accuracy of information for newly received claims in accordance with coverage guidelines.<br>• Update claim files within the system as instructed by claims representatives.<br>• Process loss payments using Claim Vision and ensure all transactions are accurately recorded.<br>• Deliver exceptional customer service to agents, insureds, clients, and other stakeholders.<br>• Handle the processing of authorized payments and maintain detailed records.<br>• Input data, correspondence, and diary updates into the system, while preparing form letters and maintaining documentation.<br>• Perform administrative duties such as typing, photocopying, indexing, and filing to support claims operations.<br>• Calculate wages and draft well-crafted correspondence related to claims.<br>• Contact insureds to request missing information required for claim file completion.<br>• Apply basic knowledge of Southeastern jurisdiction laws related to workers' compensation, when necessary.
We are looking for an Insurance Follow-Up Specialist to join our team in Tampa, Florida. In this Contract to permanent position, you will play a vital role in ensuring timely insurance claim processing and maintaining strong relationships with partners. If you have a knack for organization, persistence, and excellent communication, this opportunity is designed for you.<br><br>Responsibilities:<br>• Pursue prompt collection of signatures and necessary documents from funeral home partners to expedite claim processing.<br>• Investigate delays in insurance claims and provide solutions with a proactive and detail-oriented approach.<br>• Build and nurture strong partnerships with insurance representatives and funeral home stakeholders.<br>• Maintain comprehensive and accurate records to ensure all cases are tracked and managed effectively.<br>• Collaborate with the Concierge team to provide additional follow-up support as needed.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
We are looking for a dedicated Customer Service Representative to join our service-oriented team in Midlothian, Texas. In this long-term contract position, you will play a pivotal role in assisting customers, resolving warranty issues, and supporting field personnel. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Address customer inquiries and efficiently resolve warranty and service-related issues.<br>• Coordinate and dispatch work orders to field technicians based on customer needs and urgency.<br>• Process billing tasks, including preparing quotes and purchase orders for invoicing.<br>• Maintain up-to-date and accurate house files through consistent data entry.<br>• Provide timely follow-up with homeowners and service technicians to ensure satisfaction.<br>• Order and track materials required to complete outstanding work orders.<br>• File warranty claims for replacement parts and ensure proper documentation.<br>• Support field personnel with administrative tasks and logistical coordination.<br>• Ensure customer expectations are met or exceeded through effective communication and problem resolution.
<p>Robert Half has an exciting opening for a Claims Business Analyst with an Insurance client based here in Tampa, FL.</p><p>Position kicks off on-site for initial onboarding period, before then becoming a permanent HYBRID schedule (Must be local to Tampa Bay area).</p><p>Compensation ranges $90-110K depending on experience (years as BA, years in P& C/Insurance/Banking)</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p><br></p><p><strong>TOP Skills/Experience Looking for:</strong></p><ul><li>Business Analyst experience in the Property & Casualty Insurance industry (or Banking)</li><li>Experience w/ Guidewire Software and ClaimCenter</li></ul><p><strong>Summary:</strong></p><p>The Claims Business Analyst will work with stakeholders across the enterprise to deliver business solutions that meet the needs of the stakeholders and the organization. This role involves gathering and documenting business requirements, answering questions from Developers and Quality Analysts, performing systems analysis and testing, and managing project priorities. Additionally, the Claims Business Analyst will be responsible for UI based configuration changes, demos of functionality to the business, and developing relationships with members of the Claims management team. </p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Elicit and document detailed business requirements for systems necessary to administer claims in accordance with established rules, configurations , and guidelines</li><li>Create and maintain documentation on system functionality</li><li>Assist with development and execution of test cases to ensure system changes meet business requirements by partnering with Quality Analysts as needed</li><li>Perform systems analysis and testing to identify and resolve application system problems</li><li>Coordinate changes and ensure proper communication and demos to the business with internal departments such as Claims, Customer Service, Finance as well as external customers</li><li>Configure system changes and ensure they are implemented correctly</li><li>Collaborate with Development team and other departments to ensure seamless integration and functionality of system changes</li></ul>
<p>We are seeking a highly organized and detail-oriented Document Processor to join our team. The Document Processor will be responsible for accurately preparing, reviewing, and organizing documents to ensure they meet company and regulatory standards. This role requires strong attention to detail, efficient problem-solving skills, and the ability to work both independently and as part of a collaborative team.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Document Preparation and Review</strong>:</p><ul><li>Process and format documents according to company guidelines and procedures.</li><li>Review documents for accuracy, completeness, and compliance with policies and regulations.</li><li>Identify and correct errors, inconsistencies, or missing information in documents.</li></ul><p><strong>Electronic and Physical Records Management</strong>:</p><ul><li>Digitize and organize physical documents in centralized electronic document systems.</li><li>Maintain proper classification and labeling of documents for easy retrieval.</li><li>Ensure security and confidentiality of sensitive information in alignment with company policies.</li></ul><p><strong>Workflow Coordination</strong>:</p><ul><li>Collaborate with teams to prioritize document processing tasks and meet deadlines.</li><li>Track document statuses and provide updates to managers or relevant personnel as needed.</li><li>Communicate effectively to resolve delays, discrepancies, or issues during document processing.</li></ul><p><strong>Compliance and Quality Assurance</strong>:</p><ul><li>Ensure processed documents adhere to industry regulations and company standards.</li><li>Conduct audits and checks to maintain the integrity of document files.</li><li>Report any compliance risks or concerns to the appropriate department.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Prepare reports and summaries related to document workflows and processing metrics.</li><li>Support special projects, such as organizational audits or system upgrades, as required.</li></ul>
<p><strong>What You’ll Do:</strong></p><ul><li>Work closely with the Sales Manager to provide administrative and operational support that contributes to excellent customer experiences and efficient sales processes.</li><li>Process customer orders for parts, systems, and warranty claims with accuracy and attention to detail, ensuring timely delivery.</li><li>Pack and ship parts and warranty equipment with care to meet customer needs.</li><li>Act as the communication bridge with field teams, providing updates on orders and addressing questions related to parts and systems.</li><li>Maintain and update production and scheduling boards (digital and physical) to keep everything running accurately and on schedule.</li><li>Manage production schedules and departmental documentation using tools like SharePoint for organization and efficiency.</li><li>Serve as a backup for invoice processing and assist with digital inventory tasks, including transfers, refurbishing, and order fulfillment.</li><li>Help maintain quality standards by contributing to warranty data entry and supporting quality control efforts.</li><li>Oversee rental inventory logistics and organization, ensuring availability and accuracy for customers.</li><li>Collaborate with team members to troubleshoot and resolve issues, supporting the smooth operation of daily processes.</li></ul><p><br></p>
We are looking for an experienced Insurance Service Associate to join our team on a long-term contract basis in Rochester, New York. In this role, you will provide exceptional customer service to clients in the Paychex Property and Casualty Insurance division, ensuring that all claims and inquiries are managed efficiently and in alignment with company policies. This position offers an opportunity to work in a fast-paced environment, where attention to detail and effective communication are essential.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries, resolving complaints, and processing claims in adherence to company policies.<br>• Develop and maintain a solid understanding of the Paychex Property and Casualty Insurance product offerings.<br>• Utilize various software systems, including Salesforce and Adobe Flex, to manage client interactions and maintain accurate records.<br>• Perform data entry tasks with precision, ensuring timely and organized completion of assignments.<br>• Document all client interactions and service activities to maintain detailed and accessible records.<br>• Collaborate with team members and other departments to ensure seamless customer service delivery.<br>• Prioritize and organize tasks effectively to meet deadlines and support operational efficiency.<br>• Stay updated on industry procedures and policies to enhance service quality and compliance.<br>• Assist with administrative tasks such as photocopying, scanning, and preparing documents.<br>• Provide support for HRIS systems and other tools integral to operations.
<p>We're seeking an organized, personable, and detail-oriented <strong>Part-Time Bilingual (Spanish) Receptionist/Office Administrator</strong> with data entry experience. This role is crucial in providing a welcoming environment for patients and ensuring that the administrative side of the practice runs smoothly. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have experience with clerical duties, including data entry. <strong>The schedule for this role is Monday-Wednesday, 18 hours a week.</strong></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This role offers the opportunity to make a difference in the healthcare industry by providing exceptional support and service to patients and customers. If you thrive in a fast-paced environment and have a passion for helping others, this position may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues with professionalism and empathy.<br>• Maintain accurate and timely documentation of interactions with patients and clients using internal systems.<br>• Assist in scheduling appointments, processing authorizations, and managing claims to ensure seamless service delivery.<br>• Adhere to established performance standards, including metrics for accuracy, quality, and attendance.<br>• Provide support to colleagues and supervisors by handling paperwork and resolving patient-related concerns.<br>• Identify potential financial, medical, or legal risks during customer interactions and follow appropriate protocols.<br>• Translate verbal information into clear and concise written documentation according to company guidelines.<br>• Act as a patient advocate by exchanging complex and sensitive information to facilitate care and support.<br>• Utilize Microsoft Office Suite and other tools effectively to manage daily tasks and responsibilities.<br>• Ensure compliance with company policies and procedures while delivering services within established timeframes.
<p>We are offering an exciting opportunity for a Benefits Analyst in ENGLEWOOD, Colorado, United States. As a part of our team, you will be working in the financial services industry, utilizing your skills in a diverse set of roles including processing claims, maintaining customer records, and resolving inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Manages and maintains assigned book of business. Has a good understanding of relevant compliance regulations and stays up to date on changes and new legislation. Works within the guidelines, ensures compliance.</li><li>Develop and maintain key relationships critical to the sales process and negotiate with carrier contacts to seek competitive options for clients.</li><li>Coordinates with account team to understand client’s strategy, and to define roles and responsibilities including deadlines.</li><li>Prepares requests for proposals (RFP’s) for all submissions to market. Responds to all carrier and client requests.</li><li>Responsible for ensuring timely target renewal delivery. Collaborates with insurance carriers and vendors to obtain preliminary and/or firm renewals.</li><li>Analyze current benefits, evaluating coverage, effectiveness, cost, plan utilization and trends.</li><li>Analyze all marketing and plan option responses, evaluates for accuracy and completeness, and requests clarifications and revisions, as needed. Develops plan options to best meet client’s strategy.</li><li>Presents all final results to account team. Determines content and structure of renewal presentation and identifies what to include (i.e; marketing results, utilization review, contribution strategy, benchmarking, financial reporting, etc.). Prepares renewal presentation.</li><li>Gather, review and validate all information related to assigned clients for renewal analysis and marketing purposes to include cost and contract terms</li><li>Provide analysis of benchmarking, contributions, data analytics, network disruption, as applicable</li><li>Applies underwriting as needed for trend analysis, high-cost claim analysis, contribution strategy, etc.</li><li>Monitor administrative costs of benefit plans and programs. Recommend cost containment strategies, including alternative methods for administration and funding.</li><li>Work with internal team regarding negotiations with carriers</li><li>Manage outsourcing of vendors and ensure reporting and other service needs are met</li><li>Build custom financial/utilization reports as needed and update monthly or as needed. Provide written and oral summary of findings.</li><li>Stays abreast of market competitiveness, carrier products and services, rate trends as well as State and Federal laws and regulations.</li><li>Supports data audits.</li><li>Updates financial summary and benefit highlight comparisons with all final renewal negotiation results</li><li>Complies with agency management system CRM standards. Saves and documents work product.</li><li>Will work primarily with medium to large clients who are fully insured and self-funded. Will also assist with the small group book of business on an as needed basis.</li></ul>
<p>We are looking for a highly skilled Benefits Specialist to join our team on a long-term contract with our client based in New Jersey. In this role, you will take charge of managing employee benefits across Continental Europe and Latin America, ensuring compliance and alignment with global strategies. You will collaborate closely with international teams to implement effective benefit plans while contributing to the overall organizational strategy.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage risk benefits such as life and disability insurance, retirement arrangements, and tax-efficient schemes.</p><p>• Administer medical insurance and country-specific allowances, ensuring local choice schemes are implemented effectively.</p><p>• Collaborate with local brokerage services and branch assistance, escalating issues to relevant managers when necessary.</p><p>• Approve invoices, manage benefit renewals, and track documentation to completion with the support of the Benefit Coordinator.</p><p>• Lead the implementation of local benefits for new branches across Europe and Latin America.</p><p>• Prepare detailed benefits overviews, conduct benchmarking, and respond to benefit surveys.</p><p>• Stay updated on evolving benefits laws in supported countries, providing actionable recommendations.</p><p>• Support local management with absence plans, coordinating leaves and ensuring timely insurance claims processing.</p><p>• Work closely with global benefits and HR teams to create communication materials such as intranet updates and benefit summaries.</p><p>• Partner with the Workday team to build and enhance the benefit platform, ensuring accurate and confidential data management.</p>
<p><strong><u>Job Summary:</u></strong> </p><p>We are seeking an <strong>experienced Dental Billing Specialist</strong> to join a fast-paced, customer-facing practice. This role focuses on managing complex dental billing processes, claims attachments, pre-determinations for treatment coverage, and all other administrative steps unique to dental billing. The ideal candidate is detail-oriented with strong communication skills, has direct dental billing experience, and is accustomed to working in an open and collaborative work environment.</p><p> </p><p><strong><u>Key Responsibilities:</u></strong> </p><ul><li><strong><u>Dental Billing Expertise:</u></strong> Process dental-specific claims accurately, ensuring all required documents, coding, and attachments are completed and submitted within specified deadlines. </li><li><strong><u>Pre-Determinations:</u></strong> Manage pre-determination requests for dental treatments, including navigating insurance requirements for advanced or specialized dental procedures. </li><li><strong><u>Claims Attachments</u></strong>: Compile, prepare, and submit claims attachments and required paperwork for insurance companies, ensuring compliance with dental-specific documentation protocols. </li><li><strong><u>Customer Interaction:</u></strong> Work closely with patients, insurance companies, and resolve billing inquiries promptly and professionally. Maintain a courteous and patient-first approach in customer-facing scenarios. </li><li><strong><u>Compliance: </u></strong>Stay updated on dental billing codes, insurance regulations, and healthcare compliance standards to ensure accuracy and precision in work execution. </li><li><strong><u>Team Collaboration: </u></strong>Work in a highly collaborative, open-office environment alongside front-facing staff and other departments to ensure seamless operational functioning. </li><li><strong><u>Multi-Step Processes:</u></strong> Navigate the more intricate and multi-step requirements of dental billing compared to other healthcare settings accurately and efficiently. </li></ul><p>Please complete an application and call (423) 244-0726 for more information and IMMEDIATE CONSIDERATION!</p>
<p>We are looking for a detail-oriented PART TIME Medical Administrator to join our team in Greenville, South Carolina. In this Contract-to-Permanent position, you will play a vital role in ensuring the accurate processing of medical claims while adhering to industry regulations and organizational policies. This opportunity is ideal for professionals with strong analytical skills and experience in claims administration.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of pended claims to identify and rectify billing errors, duplicate claims, and unbundling issues.</p><p>• Manually correct system-generated errors with high precision prior to final adjudication.</p><p>• Process medical claims in compliance with provider contracts, pricing agreements, and regulatory standards.</p><p>• Address and resolve complex claims issues, escalating advanced cases to management when required.</p><p>• Utilize electronic health record (EHR) systems and other software tools to support claims processing and administration.</p><p>• Collaborate with team members to ensure consistent application of organizational policies and procedures.</p><p>• Communicate effectively with providers and stakeholders to clarify claim-related discrepancies.</p><p>• Maintain accurate documentation and reporting for all claims activities.</p><p>• Stay updated on industry trends and regulatory changes to ensure compliance.</p><p>• Support continuous improvement initiatives to enhance claims processing efficiency.</p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our remote team in Troy, Michigan. In this role, you will provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a seamless experience with healthcare-related matters. This is a Contract-to-Permanent position where you will have the opportunity to grow within the organization based on your performance. If you live in Michigan there is a 1 day per month obligation for in-office. </p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding medical benefits, claim statuses, and pre-authorizations in a prompt and courteous manner.</p><p>• Utilize internal systems to track and document customer interactions and resolutions.</p><p>• Stay informed about updates to healthcare plans and communicate changes effectively to customers.</p><p>• Provide accurate information to customers about healthcare provider networks and outstanding payments.</p><p>• Troubleshoot and resolve issues efficiently while maintaining a detail-oriented demeanor.</p><p>• Follow up on unresolved customer concerns to ensure complete satisfaction.</p><p>• Escalate complex issues to management when necessary for further resolution.</p><p>• Adhere to company policies, including HIPAA regulations, to maintain confidentiality and compliance.</p><p>• Occasionally work on-site as required while primarily operating in a remote capacity.</p><p>• Collaborate with team members to meet service targets and improve processes.</p>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Process and manage high volumes of electronic transactions, handling 150+ orders daily.</p><p>• Serve as the primary contact for customer interactions, addressing inquiries from both internal and external stakeholders.</p><p>• Administer repair orders for commercial and military accounts, including tasks such as quoting, invoicing, and order acknowledgment.</p><p>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.</p><p>• Monitor order processing to maintain high customer service levels and proactively mitigate risks related to on-time delivery and financial penalties.</p><p>• Evaluate and resolve warranty claims, determining validity and appropriate disposition.</p><p>• Ensure adherence to Global Trade compliance regulations in all related tasks.</p><p>• Collaborate with suppliers and other departments to manage purchase orders and maintain seamless operations.</p><p>• Provide detailed quotations and manage contract administration activities effectively.</p><p>• Identify and resolve issues promptly to maintain customer satisfaction and operational efficiency.</p>
<p>We are looking for a meticulous Bookkeeper with specialized knowledge in dental billing to join our client’s thriving practice. This role offers an exciting opportunity to contribute to a privately-owned dental company, ensuring smooth financial operations and exceptional client service.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily financial transactions with accuracy, including bookkeeping for operating accounts, accounts payable, accounts receivable, and bank reconciliations.</p><p>• Process vendor payments promptly and accurately to maintain strong relationships.</p><p>• Record and post payments to client accounts, ensuring all necessary documentation is in place.</p><p>• Prepare and issue invoices while submitting insurance claims for dental procedures in compliance with industry standards.</p><p>• Communicate with insurance companies to clarify patient coverage and address disputes related to rejected claims.</p><p>• Follow up proactively with clients regarding outstanding payments to ensure timely collections.</p><p>• Oversee biweekly payroll processing, including payroll tax reporting and timely payment submissions.</p><p>• Collaborate with management to uphold and enhance the quality of customer service.</p><p>• Perform additional administrative and financial tasks to support the company’s broader business goals.</p>
<ul><li><strong>Position: Claims Examiner - Lost Time (Contract Role)</strong></li><li><strong>Location: 555 Long Wharf Drive New Haven CT USA 06511-5941</strong></li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $30-33/per hour</strong></li><li><strong>Interview Process: Virtual interview 1-2 round of 30 minute interview</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><p>Job Schedule-100% ONSITE</p><p>Job hours-8:30am-5:00pm EST</p><p> </p><p>3 years of Workers Compensation Lost Time Claim Examiner or Commensurate Experience </p><p> </p><p>Duties and Responsibilities:</p><p>- Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process.</p><p>- Reviews claim and policy information to provide background for investigation.</p><p>- Conducts 3-part ongoing investigations obtaining facts and taking statements as necessary with insured claimant and medical providers.</p><p>- Evaluates the facts gathered through the investigation to determine compensability of the claim.</p><p>- Informs insureds claimants and attorneys of claim denials when applicable.</p><p>- Prepares reports on investigation settlements denials of claims and evaluations of involved parties etc.</p><p>- Timely administration of statutory medical and indemnity benefits throughout the life of the claim.</p><p>- Sets reserves within authority limits for medical indemnity and expenses and recommends reserve changes to Team</p><p>Leader throughout the life of the claim.</p><p>- Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them.</p><p>- Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered.</p><p>- Works with attorneys to manage hearings and litigation</p><p>- Controls and directs vendors nurse case managers telephonic cases managers and rehabilitation managers on medical management and return to work initiatives.</p><p>- Complies with customer service requests including Special Claims Handling procedures file status notes and claim reviews.</p><p>- Files workers compensation forms and electronic data with states to ensure compliance with statutory regulations.</p><p>- Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized.</p><p>- Works with in-house Technical Assistants Special Investigators Nurse</p><p>Consultants Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service.</p>
<p>We are looking for a <strong><u>Customer Care Associate</u></strong> for <strong><u>Direct/Permanent Hire </u></strong>in<strong><u> Lewisville, TX.</u></strong> In this role, you will manage customer accounts, ensure seamless order processing from start to finish, act as the primary contact for assigned accounts, and collaborate with internal teams and manufacturing sites to deliver exceptional customer service. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Act as the central point of communication between customers, sales teams, and various internal departments.</p><p>• Handle customer inquiries, complaints, and requests promptly to ensure satisfaction.</p><p>• Collaborate with production control to determine pre-order lead times and set realistic expectations.</p><p>• Review incoming purchase orders and verify feasibility of requested deadlines with manufacturing.</p><p>• Accurately process inbound and outbound sales orders, ensuring compliance with company systems.</p><p>• Validate manual and electronic order entries to guarantee accuracy within the system.</p><p>• Monitor inventory levels to manage item availability and ensure smooth electronic ordering processes.</p><p>• Track order progress, oversee shipment statuses, and provide timely updates to customers.</p><p>• Coordinate shipping logistics with customer teams and internal departments, providing tracking details when needed.</p><p>• Support project managers in resolving quality issues, processing claims, and addressing customer concerns.</p>
We are looking for a Claims Admin Support Specialist to join our team in Maitland, Florida. This role involves performing a variety of administrative and clerical tasks, ensuring office operations run smoothly under direct supervision. As this is a long-term contract position, it offers stability and an opportunity to contribute to a dynamic work environment.<br><br>Responsibilities:<br>• Maintain and manage the inventory of office supplies to ensure availability for daily operations.<br>• Operate and oversee office equipment such as fax machines, printers, and copiers, ensuring proper functionality.<br>• Coordinate document shredding services with external vendors to uphold confidentiality standards.<br>• Handle document management tasks, including retrieving files, making copies, and delivering documents as needed.<br>• Draft routine correspondence and respond to visitor inquiries with professionalism and efficiency.<br>• Open, sort, and distribute incoming mail and packages, including deliveries from FedEx and other couriers.<br>• Assist in organizing meetings, coordinating record retention, and performing additional clerical support as requested.<br>• Conduct research and compile reports based on leadership requests to support decision-making processes.<br>• Occasionally travel to fulfill job-related duties and meet organizational needs.
<p>We are looking for an experienced and meticulous Claims Adjuster to assist with our client with handling New York based Workers Compensation Claims. </p><p>This is a fully remote, temporary-to-permanent opportunity. </p><p>To be considered, candidates must possess a valid NY Adjusters License and have experience working workers compensation specific claims.</p><p>Responsibilities include:</p><ul><li>Conduct in-depth investigations and evaluations of complex workers' compensation claims, applying strong analytical skills to drive informed decision-making and achieve timely resolution.</li><li>Collaborate closely with clients to develop innovative strategies and continuously improve the claims management process.</li><li>Utilize critical thinking and problem-solving abilities to effectively plan, prioritize, and manage tasks that support both client and claimant needs.</li><li>Leverage claims management expertise to assess exposure, determine appropriate action plans, and drive timely and effective claim resolutions.</li><li>Maintain thorough and timely documentation of all claim activities, ensuring transparency and supporting claim outcomes.</li><li>New York Adjusters License is required.</li></ul><p><br></p><p><br></p>
<p>Robert Half's client is seeking a proficient Administrative Assistant to join their team based in Fairfax, Virginia. As an Administrative Assistant, your main responsibility will be to carry out a range of clerical support tasks, manage customer interactions, and ensure seamless office operations. You will be working onsite Monday to Friday. This is a contract role with the potential to be permanent.</p><p>Responsibilities:</p><p>• Filing and organizing patient charts to ensure easy accessibility and accuracy</p><p>• Manage front office reception and efficiently handle incoming telephone calls.</p><p>• Assist in the processing and assigning of worker comp claims to the appropriate claims staff. </p><p>• Oversee the processing of incoming U.S. Mail and inter-office mail.</p><p>• Keep an organized filing system and perform photocopying, faxing, and scanning of documents.</p><p>• Use Microsoft Excel, Microsoft Word, and Microsoft Outlook to maintain records and manage scheduling appointments.</p><p>• Assist in the preparation and processing of purchase orders.</p><p>• Implement inventory control procedures to ensure adequate supplies and materials are available to meet the staff's needs.</p><p>• Professionally and promptly handle email communications.</p><p>• Provide support to other departments as needed, ensuring a coordinated approach to office management.</p><p>• Handle multiple lines, transferring calls as necessary.</p>
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
<p>We are looking for a detail-oriented Medical Front Desk / Billing Clerk to join a thriving healthcare team in Portland, Maine. This role offers a unique opportunity to grow professionally in a supportive environment, with potential advancement into an Office Manager position. Enjoy a four-day work week with Fridays off, alongside generous benefits that include health insurance, paid vacation, and more.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting patients and handling inquiries with professionalism and care.</p><p>• Process medical billing tasks accurately and efficiently, ensuring compliance with industry standards.</p><p>• Maintain and update patient records, ensuring confidentiality and attention to detail.</p><p>• Coordinate patient scheduling to optimize office workflows and enhance service delivery.</p><p>• Handle insurance claims and related documentation, resolving discrepancies as needed.</p><p>• Provide exceptional customer service, addressing patient concerns and fostering positive relationships.</p><p>• Utilize computer systems and software for administrative tasks, demonstrating strong technical skills.</p><p>• Collaborate with healthcare staff to ensure seamless communication and efficient operations.</p><p>• Uphold a high level of organization and attention to detail in all administrative duties.</p><p>• Contribute to the overall success of the office by supporting team goals and adapting to evolving needs.</p>
We are looking for a highly detail-oriented Claims Data Entry Clerk to join our team in Grand Rapids NT, Michigan. This Contract-to-permanent position is ideal for someone who thrives in a structured and repetitive work environment, with a focus on maintaining accuracy and efficiency. The role involves processing medical, dental, and vision claims, requiring precision to ensure claims are entered correctly and paid accurately.<br><br>Responsibilities:<br>• Accurately input medical, dental, and vision claims into the QuickLink claims processing system.<br>• Maintain a high level of accuracy, achieving 99% audit compliance during training and beyond.<br>• Follow strict confidentiality protocols while handling sensitive claim information.<br>• Collaborate with the team and trainer to review errors and improve data entry techniques.<br>• Meet daily productivity goals, including processing up to 60 claims per day after completing training.<br>• Complete an extensive training program lasting approximately 60 days to master the system and workflow.<br>• Handle both simple and complex claims, some requiring additional attachments and knowledge.<br>• Rely on experienced team members for guidance and support during the learning process.<br>• Take on additional responsibilities as workload expands over time.<br>• Ensure the consistent transposition of information from paper claims into digital systems.
