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208 results for Call Center jobs

Call Center Representative

Mechanicsburg, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We’re working with a growing company in the Harrisburg area that’s looking to add friendly, reliable Call Center Representatives to their team. If you enjoy helping customers and thrive in a fast‑paced environment, this could be a great fit! What You’ll Be Doing<ul><li>Handling inbound and/or outbound calls</li><li>Assisting customers with questions, requests, or concerns</li><li>Entering and updating information accurately in the system</li><li>Providing professional, courteous service on every call</li></ul>
2026-04-13T00:00:00Z

Call Center Representative

Falls Church, VA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday. Responsibilities:<ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul>
2026-04-10T00:00:00Z

Call Center Representative

Holyoke, MA
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-01T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 21 USD / Hourly
Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all. Key Responsibilities:<ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul>
2026-04-16T00:00:00Z

Call Center Specialist

Baton Rouge, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a dedicated Call Center Specialist to join a leading credit union in Baton Rouge, Louisiana. This is a contract position where you will play a pivotal role in managing inbound customer calls and providing exceptional service. If you have experience in call centers or financial services, this is a great opportunity to use your skills in a dynamic and customer-focused environment. Responsibilities: • Handle a high volume of inbound calls, addressing customer inquiries with attention to detail and efficiency. • Assist customers with various banking or financial service needs, ensuring accurate and timely responses. • Utilize multiple software systems, including Microsoft Office Suite and XP2, to manage customer information and transactions. • Provide clear and concise information about products and services, tailoring recommendations to customer needs. • Maintain accurate records of customer interactions and follow-up actions in the system. • Collaborate with team members to resolve complex customer issues and escalate when necessary. • Adhere to business casual dress code and maintain a detail-oriented approach at all times. • Manage a rotating schedule, including occasional Saturdays, with a flexible half-day during the week. • Follow all pre-employment screening and compliance guidelines required by the organization. • Operate effectively in a multi-monitor setup, ensuring seamless navigation across systems.
2026-04-10T00:00:00Z

Call Center Specialist

Oklahoma City, OK
onsite
Temporary to Hire
16 - 16 USD / Hourly
Temp‑to‑Hire Call Center Specialist Location: 100% Onsite – Oklahoma City, OKSchedule: Monday–Friday, 8:00 AM–5:00 PM (STRICT – No exceptions)Pay Rate: $16/hourEmployment Type: Temp‑to‑Hire Position OverviewWe are seeking a reliable and detail‑oriented Call Center Specialist to join a high‑volume operations support team. This role serves as a primary point of contact for field employees, supporting onboarding, scheduling, training coordination, and issue resolution. This is a temp‑to‑hire opportunity for candidates who demonstrate strong attendance, communication skills, and a commitment to learning. 🚨 Important: This role requires full availability and perfect attendance during the first 30 days of training. Zero absences are permitted during training. Key Responsibilities<ul><li>Contact newly onboarded employees within 48 hours and follow up through completion of required paperwork</li><li>Confirm acceptance of terms, availability, and readiness to work</li><li>Schedule and track completion of virtual and in‑person training sessions</li><li>Answer inbound calls and assist with scheduling issues, questions, or concerns</li><li>Maintain detailed and accurate documentation in internal systems</li><li>Conduct regular check‑ins with field staff (minimum every 30 days)</li><li>Assist with assignment coverage, unfilled roles, and scheduling changes</li><li>Review dashboards, reports, and compliance items as assigned</li><li>Coach and counsel employees as needed and escalate issues when appropriate</li><li>Perform additional duties to support business and operational needs</li></ul>•Schedule & Training Commitment (Non‑Negotiable)<ul><li>Monday–Friday | 8:00 AM–5:00 PM</li><li>100% onsite in Oklahoma City</li><li>Must fully commit to the first 30 days of training with ZERO absences</li><li>This includes no late arrivals, early departures, or scheduled time off during training</li></ul>
2026-05-01T00:00:00Z

Call Center Specialist

Holyoke, MA
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-01T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support team. This contract opportunity with potential for a long-term role is ideal for someone who thrives in a high-volume setting, communicates clearly, and can manage multiple priorities throughout the day. The person in this role will support customers, technicians, and internal teams by coordinating service requests, resolving issues efficiently, and maintaining accurate records. You will play an important part in delivering responsive service while helping keep daily operations organized and on schedule. Responsibilities:• Respond to a large volume of inbound calls from customers and field technicians while providing timely, attentive support.• Document service needs by creating detailed work orders and entering accurate information into company systems.• Review completed jobs and finalize work orders with careful attention to accuracy and completeness.• Distribute assigned service requests to technicians based on the finalized daily schedule and operational priorities.• Adjust technician workloads by removing, reassigning, or rescheduling service calls as business needs change.• Investigate equipment service history to assist with troubleshooting and help guide next steps for resolution.• Work directly with field technicians to offer remote assistance and share updates needed to complete service calls.• Coordinate with sales and installation teams to address service concerns and ensure clear communication across departments.• Process customer refunds through multiple payment platforms in accordance with company procedures.
2026-05-01T00:00:00Z

Call Center Specialist

New Orleans, LA
onsite
Temporary to Hire
17 - 19 USD / Hourly
We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you. Responsibilities:• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.• Maintain detailed and organized records of customer interactions using customer service software.• Collaborate with team members to resolve issues and enhance service delivery.• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.• Assist with office-related tasks, such as data entry and documentation management.• Stay informed about affordable housing policies and apply this knowledge to support clients.• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.• Monitor and report recurring issues to improve processes and customer experiences.• Ensure compliance with organizational and industry standards in all interactions.
2026-04-21T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams. • Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. • Overcoming vendor objections by proposing alternative payment options. • Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly. • Demonstrating efficient oral and written communication with customers, department personnel, and management. • Adeptly cross-selling additional products and services. • Transferring calls to the appropriate department or personnel. • Providing customers with accurate account information in a fast-paced setting. • Displaying good interpersonal skills and teamwork awareness. • Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. • Completing additional tasks assigned based on business needs. Qualifications and Skills:• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.• A least 1.5+ years of experience handling a high volume of calls. • A quick response time to customer issues. • At least a year of previous experience in sales support or inside sales/telesales is preferred.• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. • Analytical and general math skills, and excellent time management skills. • An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills• Verbal and written communication skills, as well as customer service skills• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.• Bilingual in French and/or Spanish highly valued. Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-04-22T00:00:00Z

Call Center Lead

Harrisburg, PA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Do you thrive in fast‑paced call center environments and enjoy coaching others to succeed? We’re partnering with a growing organization in the Harrisburg area that’s seeking a Call Center Lead to guide daily operations and support frontline customer service staff. What You’ll Be Doing<ul><li>Serving as a go‑to resource for Customer Service Representatives</li><li>Providing real‑time support, coaching, and call assistance</li><li>Monitoring calls and performance metrics</li><li>Assisting with scheduling, training, and quality standards</li><li>Escalating and resolving complex customer issues</li><li>Helping keep morale high and the floor running smoothly</li></ul>
2026-04-13T00:00:00Z

Contact call center representative

Uxbridge, MA
onsite
Permanent / Full Time
46000 - 65000 USD / Yearly
We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction. Responsibilities:• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.• Support additional service operations by providing teller or switchboard coverage when business needs require it.• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions. For immediate consideration, Please call me directly 508-205-2127 Eric Lebow
2026-04-24T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-04-14T00:00:00Z

On Call Customer Service Representative

McLean, VA
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are seeking motivated and reliable On-Call Customer Service Representatives to support our clients during peak business hours, special projects, and temporary staffing needs. In this role, you will provide exceptional customer support via phone, email, and chat, ensuring a positive customer experience across all interactions. Responsibilities:<ul><li>Answer inbound customer inquiries in a professional and timely manner.</li><li>Provide product, service, or account information and resolve any emerging issues.</li><li>Document all customer interactions and follow up on outstanding requests.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor.</li><li>Remain knowledgeable about assigned client policies, procedures, and systems.</li><li>Maintain a high level of professionalism, empathy, and accuracy in every interaction.</li><li>Support special projects, coverage for absences, or higher-than-normal call volumes as needed.</li></ul>
2026-05-01T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a detail-oriented Facilities Call Center Specialist to join our team in Menlo Park, California. In this long-term contract position, you will play a vital role in ensuring smooth operations by managing communications, dispatching personnel, and maintaining accurate records. If you have strong organizational skills and thrive in high-pressure situations, we encourage you to apply. Responsibilities: • Monitor radio communications to address potential safety concerns and dispatch additional personnel as required. • Utilize the Enterprise Asset Management System to manage work orders and dispatch appropriate teams based on the nature of requests. • Communicate with emergency callers to gather critical information and ensure accurate documentation in the system. • Maintain detailed logs and records to ensure all work processes are executed thoroughly and efficiently. • Determine appropriate departments, such as facilities or security, to respond to different situations. • Prepare daily and weekly reports using software tools like Microsoft Word and Excel. • Brief incoming personnel on relevant updates or incidents to ensure a seamless transition between shifts. • Oversee workflow processes to ensure emergency and non-emergency operations are carried out professionally and promptly. • Collaborate with supervisors, shift commanders, and other responders to coordinate effective solutions.
2026-04-22T00:00:00Z

Customer Service Phone Representative

Rock Island, IL
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Service Phone Representative Hybrid | Insurance Services | People-Focused Role We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes. What You’ll Do:<ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul> Why Candidates Choose This Team<ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul>
2026-04-24T00:00:00Z

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our company is seeking a Bilingual Call Center Representative who is fluent in both English and Spanish. This role is ideal for professionals who excel at delivering exceptional customer service, communicating clearly in both languages, and resolving customer needs in a fast-paced environment. Responsibilities:<ul><li>Answer inbound calls and make outbound calls to clients in both English and Spanish.</li><li>Provide prompt and accurate information, resolve customer issues, and document all interactions in the CRM system.</li><li>Assist customers with inquiries regarding products, services, and account details.</li><li>Escalate complex issues to the appropriate department when needed.</li><li>Maintain professionalism, empathy, and adherence to company policies at all times.</li><li>Identify opportunities for process improvements based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Bilingual Call Center Agent

San Diego, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about making a positive impact in your community? We are working with a large nonprofit organization seeking a Bilingual (Spanish) Help Line Call Center Agent and be a vital connection for individuals seeking support, information, and resources. Key Responsibilities:<ul><li>Answer incoming calls and provide compassionate assistance to clients in need.</li><li>Assess caller needs promptly and connect them with appropriate support services or resources.</li><li>Maintain accurate records of all interactions and ensure confidentiality of sensitive information.</li><li>Input and manage data related to client cases and referrals efficiently.</li><li>Participate in ongoing training to remain knowledgeable about available support programs.</li><li>Collaborate with team members and external partners to meet organizational goals.</li></ul>
2026-04-16T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-05-01T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul>
2026-04-29T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18.5 - 21 USD / Hourly
Our client in the nonprofit space is seeking a compassionate and service-oriented Customer Service Agent to support clients, donors, members, or community stakeholders with professionalism and care. This role is ideal for someone who enjoys helping others, resolving inquiries, and contributing to a mission-driven organization. Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from clients, donors, members, or community partners.</li><li>Provide accurate information regarding programs, services, events, or organizational resources.</li><li>Resolve customer concerns in a timely, professional, and empathetic manner.</li><li>Document interactions and maintain accurate records in internal systems.</li><li>Route complex issues to the appropriate department when needed.</li><li>Support outreach efforts, event communications, and general administrative tasks as assigned.</li><li>Maintain confidentiality and uphold the organization’s service standards.</li></ul>
2026-04-29T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-01T00:00:00Z

Customer Service Representative

West Wyoming, PA
onsite
Temporary / Contract
16 - 19 USD / Hourly
Are you a service-focused professional with a passion for supporting sales teams and driving business results? Robert Half is seeking a Customer Service Representative who excels at delivering exceptional client experiences while assisting a dynamic sales department. Key Responsibilities:<ul><li>Serve as the main point of contact for inbound client inquiries related to sales, providing timely and accurate responses.</li><li>Support the sales team by preparing quotes, inputting orders, and managing customer accounts through our CRM system.</li><li>Collaborate with account managers to resolve customer issues, ensure order accuracy, and track delivery timelines.</li><li>Process and monitor sales documentation, verify contract terms, and maintain detailed records.</li><li>Work cross-functionally with other departments to facilitate smooth client onboarding and ongoing account satisfaction.</li><li>Identify opportunities to enhance customer service processes and suggest improvements to sales leadership.</li><li>Provide follow-up and after-sales support to guarantee customer satisfaction and repeat business.</li></ul>
2026-04-14T00:00:00Z

Customer Service Representative

Falls Church, VA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Chantilly, VA
onsite
Temporary / Contract
19 - 19 USD / Hourly
Are you passionate about providing exceptional service and building positive relationships with customers? Join our team as a Customer Service Representative and gain the opportunity to make a real impact with one of the most in-demand roles. This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns and provide accurate information and solutions</li><li>Maintain detailed and accurate records of interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve customer experiences and processes</li></ul>
2026-04-10T00:00:00Z