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219 results for Call Center jobs

Call Center Representative

Baltimore, MD
onsite
Temporary to Hire
17.1 - 22 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities: • Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach. • Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information. • Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls. • Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions. • Record call details thoroughly and maintain up-to-date customer information within internal systems. • Partner with coworkers and cross-functional teams when issues require additional research or escalation. • Consistently work toward service goals and quality expectations established for the call center team. • Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.
2026-08-14T00:00:00Z

Call Center Representative

Indianapolis, IN
remote
Temporary / Contract
17 - 18.5 USD / Hourly
Job Summary: We are seeking a detail-oriented Self-Pay Operations Specialist to support patient account operations, documentation processing, and revenue cycle activities. This role is responsible for managing patient-related requests, reviewing accounts, resolving discrepancies, and ensuring accurate and timely communication with patients, payors, attorneys, and internal departments.Essential Job Functions:<ul><li>Process patient-related documentation requests, including printing and mailing medical records, itemized bills, UB forms, 1500 forms, EOBs, and other required documents.</li><li>Retrieve documentation from multiple sources, including client host systems, EIQ, shared folders, Teams folders, emails, and virtual fax systems.</li><li>Pull, organize, and distribute documentation to appropriate individuals or departments.</li><li>Process daily hardcopy payer documents and ensure timely preparation for mailing.</li><li>Review patient accounts, work queues, work lists, and patient portals to complete assigned tasks and resolve outstanding issues.</li><li>Identify account errors, make corrections when appropriate, and collaborate with internal departments to resolve complex account issues.</li><li>Respond professionally to inquiries from patients, payors, attorneys, and other stakeholders through email and other communication channels.</li><li>Provide daily reporting on workload volumes, backlogs, and workflow updates.</li><li>Assist with pulling reports and completing special projects as assigned.</li><li>Partner with cross-functional teams to resolve patient concerns and improve the overall patient experience.</li><li>Interpret and explain account information while providing accurate resolutions to complex patient-related situations.</li></ul>
2026-08-07T00:00:00Z

Call Center Representative

Sugar Land, TX
onsite
Temporary / Contract
15 - 16 USD / Hourly
We are looking for a customer-focused Call Center Representative to support members and employees within a fast-paced Financial Services environment in Sugar Land, Texas. This Contract position is ideal for someone who communicates clearly, handles service issues with professionalism, and takes pride in delivering accurate account support. The person in this role will respond to inquiries, guide callers through available services, and help ensure day-to-day service operations run smoothly. Responsibilities: • Respond to incoming calls and inquiries from members and employees, providing clear information and timely support. • Address routine service concerns independently and escalate more complex issues to leadership with relevant details and recommended next steps. • Promote appropriate products and services by identifying member needs and explaining available options. • Update and maintain account records in internal systems with accuracy and attention to detail. • Review assigned reports to monitor service quality, identify discrepancies, and support operational accuracy. • Process member wire transfer requests in accordance with established procedures and compliance standards. • Document interactions thoroughly and follow internal guidelines to ensure consistent customer service. • Assist with additional service or administrative tasks as needed to support call center operations.
2026-08-21T00:00:00Z

Call Center Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Call Center Customer Service Representative to join a local team. In this role, you will handle inbound and outbound customer interactions, resolve inquiries efficiently, and provide a positive customer experience. Key Responsibilities<ul><li>Answer incoming calls and respond to customer questions, concerns, and service requests.</li><li>Provide accurate information about products, services, accounts, and company policies. </li><li>Resolve customer issues promptly and escalate complex matters when needed. </li><li>Document all customer interactions clearly and accurately in the appropriate systems.</li><li>Process orders, updates, cancellations, and other service-related transactions. </li><li>Meet performance goals related to call quality, response time, and customer satisfaction. </li><li>Maintain a professional, empathetic, and solution-oriented approach on every call. </li><li>Collaborate with supervisors and team members to improve service processes and customer outcomes. </li></ul>
2026-08-21T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a Call Center Specialist to support a busy student registration program for families seeking school placement assistance in Charlotte, North Carolina. This Contract position is ideal for someone who communicates clearly, stays composed in high-volume situations, and can provide helpful bilingual support when needed. The role is part-time with a flexible schedule, including weekday and Saturday coverage, and focuses on delivering responsive, solution-oriented service to callers throughout peak enrollment periods. Responsibilities: • Respond to a large volume of inbound calls from families seeking guidance on student registration and school placement steps. • Assist callers with registration-related questions, explain required information, and help them move forward in the enrollment process. • Provide bilingual assistance to support families who are more comfortable communicating in another language. • Document customer details accurately and capture unresolved issues for follow-up when additional support is needed. • Address upset or frustrated callers with professionalism, de-escalate concerns, and work toward practical resolutions. • Maintain strong responsiveness during peak business hours while managing call queues efficiently and courteously. • Continue conversations already in progress by reviewing prior notes and helping callers complete next steps without delay. • Escalate complex matters through the appropriate support channels or shared resources when a solution cannot be provided immediately.
2026-08-18T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support operation in. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and enjoys helping customers while coordinating with internal teams and field staff. The role centers on delivering responsive service, maintaining accurate records, and keeping service activity organized from intake through completion. Responsibilities:• Manage a high volume of incoming calls each day from customers and field technicians while providing timely, attentive support.• Document service needs accurately by creating detailed work orders and entering all relevant information into company systems.• Review completed jobs and finalize work orders to ensure records are correct, complete, and ready for closure.• Distribute daily assignments to technicians after schedules are confirmed and adjust workloads when service needs change.• Update technician queues by removing, rescheduling, or reassigning calls to support efficient service delivery.• Investigate equipment service history to assist with issue resolution and provide useful background for troubleshooting.• Coordinate with field technicians to offer remote assistance, clarify job details, and support successful service outcomes.• Work closely with sales and installation teams to address service concerns and maintain clear communication across departments.• Process customer refunds through designated payment platforms in accordance with company procedures.
2026-08-19T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Call Center Specialist to support a high-volume health insurance call center serving customers. This Long-term Contract position is based in Pennsylvania, and is ideal for a licensed health insurance specialist who can deliver responsive, accurate, and courteous service. The role focuses on handling member inquiries, completing follow-up outreach, and maintaining detailed records while meeting established service standards. Responsibilities:• Manage a steady flow of inbound calls, addressing customer questions with efficiency and care• Conduct outbound outreach when needed to complete follow-ups, gather information, or support service-related initiatives• Explain health insurance products, coverage details, procedures, and company guidelines clearly and accurately• Investigate customer concerns, provide appropriate resolutions, and route more complex matters to the correct internal teams• Record call details, case updates, and customer interactions thoroughly within internal systems• Consistently achieve service goals tied to productivity, quality, call handling, and customer experience• Maintain a calm, empathetic, and solutions-oriented approach during every customer interaction
2026-08-20T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Call Center Specialist to join a team in a Long-term Contract position. This role is ideal for someone who thrives in a high-volume customer service environment, communicates confidently with a wide range of contacts, and can balance speed with accuracy. The successful candidate will support customer account inquiries, coordinate with internal and external partners, and identify opportunities to strengthen the overall customer experience. Responsibilities: • Manage a large volume of incoming and outgoing calls while maintaining a detail-oriented, customer-focused approach. • Provide clear and accurate updates on account and enrollment activity to customers, clients, sales partners, and project teams as needed. • Serve as a point of contact between external partners and clients to help resolve billing concerns and discuss workable payment arrangements. • Address customer or vendor concerns by presenting alternative solutions and guiding conversations toward positive outcomes. • Navigate CRM platforms, customer service software, and other computer applications simultaneously to research issues and complete requests efficiently. • Support revenue growth by identifying appropriate opportunities to recommend additional products or services during customer interactions. • Route calls and escalations to the correct department or team member when specialized assistance is required. • Enter and update customer information with precision while listening actively, resolving problems, and maintaining service quality in a fast-paced setting. • Collaborate effectively with colleagues and leadership while taking on additional duties that align with operational needs.
2026-08-19T00:00:00Z

Call Center Specialist

Coppell, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Call Center Specialist to join a mortgage services team in Texas. This contract opportunity with the potential for a permanent role is ideal for someone who thrives in a fast-paced call center setting, communicates with professionalism and empathy, and wants to build a long-term career in mortgage and financial services. In this role, you will support customers with mortgage payment-related concerns, maintain accurate records, and contribute to a high-quality service experience in a fully on-site environment. Responsibilities: • Manage a steady volume of inbound and outbound calls with customers regarding past-due mortgage accounts and payment arrangements. • Guide customers through account-related questions with clarity, professionalism, and a service-focused approach. • Record conversations, account updates, and resolutions thoroughly in internal servicing platforms. • Apply company procedures and regulatory standards to ensure compliant and consistent customer interactions. • Take part in training sessions, coaching activities, and performance reviews to strengthen call quality and productivity. • Work an on-site schedule, including occasional Saturday coverage based on business needs. • Support loss mitigation and collections efforts by helping borrowers understand available payment options and next steps.
2026-08-21T00:00:00Z

Call Center Specialist

Schenectady, NY
onsite
Temporary / Contract
16.5 - 17.5 USD / Hourly
We are looking for a Call Center Specialist to support retailer communication and deliver dependable service from our Albany, New York location. This Long-term Contract position is ideal for someone who enjoys a fast-paced call center environment, communicates clearly, and can balance multiple tasks throughout the day. The person in this role will help retailers stay informed about instant ticket inventory, current game offerings, promotional activity, and order-related questions while maintaining accurate records and strong service standards. Responsibilities:• Handle daily outreach and incoming retailer calls with professionalism, accuracy, and a strong customer service approach.• Organize and complete assigned call lists efficiently to ensure timely follow-up and consistent account coverage.• Share clear updates with retailers regarding available games, upcoming promotions, jackpot activity, and new product releases.• Investigate order or shipment discrepancies by coordinating with retailers and internal teams to identify and resolve issues.• Contact retailers who have not confirmed orders and provide the support needed to move requests forward.• Maintain complete and accurate documentation by preparing forms and records carefully throughout each interaction.• Use computer-based systems, including Enterprise Series and related customer service tools, to manage information and track activity.• Balance multiple priorities during the day while adapting to changing call volumes and service needs.• Participate in cross-training opportunities to expand knowledge and provide broader operational support when needed.
2026-08-17T00:00:00Z

Call Center Specialist

Honolulu, HI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dependable Call Center Specialist to support logistics to customers in Honolulu, Hawaii. This Contract position is ideal for someone who enjoys helping business clients, managing shipment-related questions, and working closely with an onsite operations team in a fast-moving setting. The role offers paid training, a four-day work week after onboarding, and the opportunity to grow with a stable local organization. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Respond to incoming inquiries from business customers regarding item shipments, delivery timelines, and service-related concerns.• Make outbound calls as needed to provide shipment updates, confirm details, and resolve logistics questions promptly.• Enter and maintain shipment records with accuracy, ensuring information is complete and up to date in company systems.• Coordinate with the onsite operations staff to support daily logistical movement and keep customer communication aligned with shipment activity.• Manage multiple service requests at once while maintaining professionalism, attention to detail, and timely follow-through.• Support day-to-day call center and customer service activities in a high-volume environment focused on reliable logistics service.
2026-08-18T00:00:00Z

Call Center/Customer Service Representative

North Huntingdon, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
Our client is looking for a Call Center Representative to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization. Pay: $16.00-$18.00/hourPosition Type: Contract-to-hire with long-term growth potentialCareer Growth: Strong opportunities for advancement both within the call center and in other areas of the organizationSchedule: Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks dailyWork Site Requirements: Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week Responsibilities:<ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul>
2026-08-20T00:00:00Z

Contact Center Manager

Charlotte, NC
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
Our client is a rapidly growing HVAC organization seeking an experienced Contact Center Manager to take ownership of its customer contact center operations in Charlotte. This is a key leadership role for an organization that is growing quickly and looking to build the processes, technology, reporting, and infrastructure needed to support that growth.The ideal candidate is more than a traditional call center people manager. This person will be a data-driven, proactive operator who can look at contact center performance, identify opportunities, leverage technology and AI, and work cross-functionally to improve the customer experience and overall business efficiency.This is an opportunity for someone who enjoys entering a growing environment, identifying what is working and what is not, and then building better processes rather than simply maintaining the status quo.Key Responsibilities<ul><li>Lead the day-to-day operations of the contact center, ensuring appropriate coverage, responsiveness, service quality, and consistent execution.</li><li>Lead, coach, and develop a team of approximately 10–12 employees across local and offshore support functions, fostering accountability, productivity, and strong customer service.</li><li>Establish and monitor key performance indicators (KPIs) related to call volume, response times, conversion, service levels, customer experience, productivity, and other relevant contact center metrics.</li><li>Develop and improve reporting and dashboards to provide leadership with greater visibility into contact center performance and emerging trends.</li><li>Analyze operational data to identify bottlenecks, recurring issues, staffing opportunities, and other areas for improvement, then translate those findings into actionable solutions.</li><li>Proactively evaluate AI, automation, and emerging contact center technologies to identify opportunities to improve efficiency, customer communication, employee productivity, and scalability.</li><li>Identify opportunities to streamline workflows and eliminate unnecessary manual processes as the organization continues to grow.</li><li>Partner closely with Operations, Sales, Service, Finance, IT, and other departments to identify cross-functional inefficiencies and implement solutions.</li><li>Help develop and standardize contact center processes, procedures, service standards, escalation protocols, and best practices.</li><li>Oversee scheduling, workload distribution, staffing needs, and escalation management to ensure the team can effectively support business demand.</li><li>Utilize platforms such as ServiceTitan and QuickBooks Enterprise to support effective service coordination, customer communication, and administrative processes.</li><li>Identify training and development needs and establish coaching programs that improve both individual and team performance.</li><li>Monitor customer and operational trends and proactively recommend changes before issues become larger business problems.</li><li>Serve as a key operational partner to leadership as the company continues to scale, helping build the infrastructure and processes necessary to support continued growth.</li></ul>
2026-08-17T00:00:00Z

Call Center Agent Trainer

Southgate, MI
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Call Center Agent Trainer to support employee growth and strengthen performance across our service operations in Southgate, Michigan. This role works closely with leadership to deliver impactful training, reinforce quality standards, and keep reference materials accurate and accessible. The ideal candidate brings a strong coaching mindset, experience guiding teams in a call center setting, and the ability to use performance data to improve both employee success and customer outcomes. Responsibilities: • Lead onboarding sessions for new team members and provide structured learning experiences that prepare employees for success in a call center environment. • Deliver continued learning opportunities through refresher courses, individualized coaching, and targeted support for employees who need performance improvement. • Produce and update training resources such as guides, presentations, reference tools, and process materials to keep information clear and current. • Review customer interactions against established quality standards, document findings, and highlight patterns that affect service performance. • Work with supervisors and managers to identify coaching priorities and strengthen employee effectiveness and customer experience results. • Maintain internal knowledge resources, including process documents, frequently asked questions, and operational reference content, to support day-to-day accuracy. • Track participation, completion status, certifications, and learning progress to ensure training programs remain organized and measurable. • Analyze quality and training results, prepare performance reports, and recommend practical improvements based on observed trends and operational needs. • Facilitate coaching discussions, observational learning, and development activities that encourage skill growth and long-term career progression.
2026-08-19T00:00:00Z

Customer Service Rep / Call Center

Lexington, KY
onsite
Temporary / Contract
15 - 15 USD / Hourly
Remote Call Center Agent NOW HIRING — 100% REMOTE Looking for a work-from-home opportunity with room to grow? We are hiring 20–30 Call Center Agents to join a growing lead qualification team. Classes are starting as soon as August 31 — apply now! LOCATION REQUIREMENTCandidates must currently live in Kentucky. PAY & INCENTIVES<ul><li>Starting pay: $15.00/hour</li><li>Opportunity to earn up to $2.00 more per hour based on successful performance metrics</li><li>Quarterly bonus opportunities</li></ul>WORK FROM HOME This is a 100% remote position. Candidates must have their own equipment and a reliable work-from-home setup. WHAT YOU'LL BE DOINGAs a Call Center Agent, you will work with a lead qualification call center, speaking with customers and helping qualify leads. TRAINING<ul><li>One week of training provided</li></ul>STARTING SOONWe are looking to hire 20–30 people, with classes beginning as soon as August 31. If you're looking for a remote opportunity with performance-based earning potential and the possibility of being hired on permanently, apply today!
2026-08-21T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-08-19T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support facility and safety-related communications for a healthcare environment in California. This Long-term Contract position is ideal for a service-focused individual with strong attention to detail who can manage urgent and routine requests with sound judgment, accuracy, and composure. The person in this role will coordinate response activity, document critical details, and help ensure timely communication between facilities, security, and other operational teams. Responsibilities: • Monitor incoming calls, radio communications, and service requests to identify urgent situations and coordinate the appropriate response. • Gather complete details from callers, including location, issue type, and level of urgency, and record accurate information in the work order and dispatch system. • Route incidents to the correct internal team, such as facilities or security, based on the nature of the request. • Track active requests and update logs, notes, and work orders to maintain clear and reliable operational records. • Prepare routine shift, daily, and weekly reports using standard office software such as Microsoft Word and Excel. • Communicate important updates, unresolved issues, and priority items to incoming team members during shift handoff. • Review service workflows to help ensure emergency and non-emergency requests are handled promptly and effectively. • Serve as a coordination point between supervisors, facility responders, security personnel, and other involved departments. • Follow established procedures carefully in high-priority situations to support safe and consistent operations.
2026-08-21T00:00:00Z

Bilingual Call Center Agent

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a compassionate Bilingual Call Center Agent to support community members through a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who brings strong call center experience, values service-focused communication, and can guide individuals to the right programs and resources. In this role, you will serve as a key point of contact, helping ensure each interaction is handled with empathy, accuracy, and professionalism. Responsibilities:• Handle incoming calls and messages from clients, offering clear guidance, helpful information, and appropriate service referrals based on individual needs.• Record client interactions promptly and thoroughly within web-based platforms to maintain accurate case and service documentation.• Stay informed on available programs, eligibility details, and community resources to provide reliable and current support.• Work closely with internal departments and support teams to coordinate responses and resolve client concerns efficiently.• Deliver a consistently high level of customer care across phone and digital communications while maintaining professionalism and empathy.• Use call center and customer management tools to track conversations, manage inquiries, and support timely follow-up.• Assist with benefit- and billing-related questions by clarifying processes and directing clients to the proper resources when needed.
2026-07-31T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards. Responsibilities: • Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs. • Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions. • Explain available banking products and services clearly so customers can make informed decisions. • Record details of customer conversations and resolutions accurately in internal systems. • Work closely with colleagues to maintain a consistent and positive experience across customer interactions. • Identify appropriate banking options by reviewing customer needs and recommending suitable solutions. • Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards. • Stay informed on current banking offerings, service procedures, and support guidelines. • Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
2026-08-17T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Customer Service

Federal Way, WA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused contract, Customer Service Representative to join a growing organization in Federal Way, WA. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to resolve customer inquiries efficiently while providing an exceptional customer experience. This role serves as a key point of contact for customers and works closely with internal teams to ensure timely and accurate service. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns and complaints in a professional and timely manner.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Process orders, requests, applications, and account updates.</li><li>Research and troubleshoot customer issues, escalating concerns when appropriate.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow up with customers to confirm issue resolution and satisfaction.</li><li>Maintain a high level of professionalism and customer service standards.</li><li>Support additional administrative and customer support functions as needed.</li></ul>
2026-08-17T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a Customer Service Agent to provide high-quality support to customers and help ensure a positive service experience. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to resolve issues efficiently in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or other communication channels</li><li>Provide accurate information regarding products, services, account details, or processes</li><li>Resolve customer issues in a timely and professional manner, escalating complex concerns when appropriate</li><li>Document customer interactions, service requests, and resolutions in internal systems</li><li>Maintain a high level of professionalism and empathy during all customer interactions</li><li>Collaborate with internal teams to address customer needs and ensure timely follow-up</li><li>Assist with order processing, account updates, or service coordination as needed</li><li>Identify recurring issues and share feedback to support service improvements</li></ul>
2026-08-17T00:00:00Z

Client Service Representative

Boston, MA
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for a Client Service Representative to support client relationships and deliver a high standard of service for a long-term contract opportunity. In this role, you will serve as a key point of contact for client requests, coordinate with internal teams to resolve issues, and help ensure service commitments are met across multiple products. This position is well suited for someone who can manage competing priorities, communicate clearly, and work effectively in a hybrid environment. Responsibilities:• Serve as a primary contact for day-to-day client questions, providing timely updates, clear guidance, and appropriate follow-up on open items.• Assess incoming requests, route complex matters to the right teams, and track escalations through resolution to maintain strong client support.• Join scheduled client discussions when needed, offering service updates and helping address operational concerns or outstanding requests.• Review client-related reporting and identify potential service risks, bringing concerns forward when issues could affect the client experience.• Partner with internal departments and external providers to coordinate deliverables, resolve service issues, and keep priorities aligned.• Use internal systems and technology platforms to document inquiries, research account details, and manage service activity efficiently.• Help clients adopt available digital tools and automation features by explaining functionality and encouraging effective use of new solutions.• Monitor required client records and supporting documentation, including tax forms, account details, and authorized signer information, and flag gaps that could create risk.• Contribute to team initiatives, control reviews, and audit-related activities that strengthen service quality and operational compliance.
2026-08-21T00:00:00Z

Client Service Representative

Williamsport, PA
onsite
Permanent / Full Time
38000 - 46000 USD / Yearly
We are looking for a Client Service Representative to support customer accounts and order operations. This position serves as a key connection point between clients and internal departments, helping ensure accurate order handling, timely communication, and a high level of service across wholesale and retail business. The role is well suited for someone who is organized, detail-oriented, and comfortable managing multiple processes in a fast-paced environment. Responsibilities:• Manage customer account activity for wholesale and retail clients, providing timely updates and resolving service-related questions with professionalism.• Enter and revise production purchase orders, bulk orders, and manual orders while maintaining accurate records across internal systems.• Prepare and update customer templates, accessory documentation, item cross-references, catalogs, and pricing files to support pre-production and ongoing account needs.• Monitor order flow, drop-ship activity, bulk order progress, and shipment status to help ensure deadlines and customer requirements are met.• Maintain customer address data, support new client onboarding paperwork, and coordinate account setup needs with cross-functional teams.• Partner with sales, production, design, planning, distribution, logistics, finance, IT, and ecommerce teams to keep customer requests moving efficiently.• Research vendor compliance standards and apply required updates to internal files, processes, and customer-facing documentation.• Review pricing discrepancies, process returns, issue credits or return authorizations when appropriate, and help resolve order-related variances.• Work across multiple business and warehouse platforms to support customer requirements, order tracking, and operational accuracy.
2026-08-07T00:00:00Z

Client Service Representative

Oceanside, CA
onsite
Temporary / Contract
25 - 31 USD / Hourly
A strong opportunity for someone who loves working with people but also wants a role with plenty of administrative responsibility.A growing property management organization in Oceanside is looking for a Client Service Representative to serve as a primary point of contact for tenants, property owners, vendors, and internal teams. This position combines customer service, scheduling, documentation, and problem-solving. You'll be responsible for making sure requests are handled quickly and professionally while keeping accurate records throughout the process.Responsibilities<ul><li>Respond to tenant and client inquiries by phone and email</li><li>Document service requests and coordinate follow-up</li><li>Schedule vendors, maintenance appointments, and property inspections</li><li>Communicate updates regarding open service requests</li><li>Maintain accurate tenant and property records</li><li>Assist with invoices, purchase orders, and vendor documentation</li><li>Follow up on outstanding requests to ensure timely resolution</li><li>Escalate complex concerns to property management when appropriate</li><li>Prepare reports and assist with general office administration</li><li>Maintain a high level of professionalism with clients and vendors</li></ul>
2026-08-10T00:00:00Z