210 results for Call Center jobs

Call Center Representative

Portland, OR
onsite
Temporary
18 - 21 USD / Hourly
Robert Half is seeking a motivated and customer-oriented Call Center Representative to join a dynamic team with a leading organization. The ideal candidate will be responsible for delivering high-quality customer service and support in a fast-paced call center environment.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a professional and courteous manner</li><li>Address customer inquiries, resolve issues, and provide accurate information about products and services</li><li>Document all customer interactions and maintain accurate records in internal systems</li><li>Collaborate with team members and other departments to ensure efficient resolution of customer concerns</li><li>Meet or exceed established performance metrics, including call handle time and customer satisfaction scores</li><li>Remain up-to-date on company policies, procedures, and product knowledge</li></ul>
2026-03-31T00:00:00Z

Call Center Representative

Chantilly, VA
onsite
Temporary
18 - 19 USD / Hourly
Join our team as a Call Center Representative and play a key role in delivering outstanding customer support. We are seeking customer-focused professionals with excellent communication skills to represent our company in a fast-paced contact center environment. Ideal for recent college graduates or individuals with at least one year of strong customer service or call center experience. Offers significant opportunities for advancement within the company. You will be working Monday to Friday onsite. Responsibilities:<ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner.</li><li>Provide prompt, accurate, and courteous responses to customer inquiries regarding products, services, or account information.</li><li>Resolve customer issues efficiently by identifying the cause of problems, selecting and explaining the best solutions, and following up to ensure resolution.</li><li>Maintain detailed and accurate customer records in the company’s system.</li><li>Consistently meet or exceed individual and team performance metrics related to quality, productivity, and customer satisfaction.</li><li>Collaborate with team members and management to improve processes and customer experience.</li></ul>
2026-03-18T00:00:00Z

Call Center Representative

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
Do you enjoy helping people and solving problems? Are you a confident communicator who thrives in a fast‑paced environment? We’re looking for a friendly, reliable Call Center Agent to join a team in Mechanicsburg, PA and deliver outstanding customer experiences every day. If you’re customer‑focused, motivated, and ready to grow—this could be the role for you! What You’ll Do<ul><li>Handling inbound and/or outbound calls with professionalism and empathy</li><li>Assisting customers with questions, requests, and issue resolution</li><li>Accurately documenting interactions in our system</li><li>Following call scripts, policies, and quality standards</li><li>Meeting performance goals for call quality, attendance, and productivity</li><li>Collaborating with team members and supervisors to improve service delivery</li><li>Maintaining a positive, customer‑focused attitude at all times</li></ul>
2026-03-17T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
A busy contact center in the downtown Baltimore area is hiring Call Center Representatives to manage high-volume inbound calls, assist customers, and provide accurate information. Responsibilities:<ul><li>Handle incoming customer calls and document interactions</li><li>Resolve customer issues with a professional and courteous approach</li><li>Update customer accounts and follow scripted messaging</li><li>Escalate unresolved issues to supervisors as needed</li></ul>
2026-03-24T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-04-03T00:00:00Z

Call Center Specialist

Louisville, KY
onsite
Contract / Temporary to Hire
17 - 18.49 USD / Hourly
We are looking for dedicated Call Center Specialists for a growing team in Louisville, Kentucky. As part of a small but expanding call center, you will play a crucial role in providing exceptional customer service to customers while utilizing specialized software. This is a Contract to Hire position, offering a dynamic opportunity to transition into a permanent role based on performance. The hours for the Call Center Specialist are Monday - Friday: 8am-4:30pm onsite. Responsibilities of the Call Center Specialist:• Handle incoming calls professionally and address inquiries with accuracy and efficiency.• Utilize call center software, including Yardi, to document interactions and resolve issues.• Proactively follow up on concerns, ensuring timely resolutions and effective communication.• Escalate unresolved matters to the appropriate departments for further assistance.• Maintain detailed and accurate records of customer interactions in the system.• Defuse challenging situations with irate customers, ensuring a positive customer experience.• Verify and update customer information in internal databases.• Collaborate with team members to improve processes and support organizational growth.
2026-04-03T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary
16.15 - 17 USD / Hourly
We are looking for a dedicated Part-time Call Center Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in delivering exceptional customer service by handling inbound calls and assisting clients with their needs. This position offers a great opportunity to utilize your communication skills and technical expertise in a supportive, detail-oriented environment. The hours for this role are Monday-Friday from 6pm-8pm and Saturday from 8am-10am. Responsibilities:• Respond to inbound customer calls with attention to detail and efficiency.• Address customer inquiries, issues, and requests while ensuring a high level of satisfaction.• Utilize customer service software to document interactions and resolve concerns effectively.• Collaborate with team members to ensure seamless communication and service delivery.• Provide accurate information about products and services to customers.• Troubleshoot basic issues related to Ethernet and connectivity as needed.• Maintain detailed and accurate records of all customer interactions.• Adhere to company policies and procedures to ensure compliance and consistency.• Continuously improve knowledge of company services and tools to enhance customer support.
2026-04-03T00:00:00Z

Customer Service/Call Center Representative

Minneapolis, MN
onsite
Temporary
17 - 19 USD / Hourly
Are you a highly motivated professional with strong communication skills and a passion for delivering exceptional customer service? Our team in Minneapolis is seeking an onsite Call Center / Customer Service Representative to provide outstanding support to our valued customers! Key Responsibilities:<ul><li>Handle inbound and outbound customer calls, ensuring a positive customer experience</li><li>Provide accurate information regarding products, services, and policies</li><li>Resolve customer issues and inquiries efficiently and courteously</li><li>Accurately document all interactions and maintain customer records in our database</li><li>Meet individual and team performance metrics for customer satisfaction, response times, and quality</li></ul>
2026-03-20T00:00:00Z

Help Desk Call Center Support

Herndon, VA
onsite
Temporary
16 - 19 USD / Hourly
We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact. Responsibilities: • Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions. • Utilize service desk ticketing systems to document issues and track resolutions effectively. • Troubleshoot and resolve technical problems related to software, hardware, and network connectivity. • Maintain a high level of customer satisfaction by delivering clear and thorough communication. • Collaborate with team members to escalate complex issues when necessary. • Ensure all customer inquiries are handled within established service level agreements (SLAs). • Provide guidance and education to users on best practices and system usage. • Monitor and prioritize incoming requests to ensure timely and efficient service delivery. • Participate in ongoing training to stay updated on emerging technologies and support processes.
2026-03-26T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-03-19T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary
22.13 - 24.28 USD / Hourly
We are looking for a dedicated Facilities Call Center Specialist to join our team in Menlo Park, California. In this long-term contract role, you will play a critical part in ensuring the efficient operation of our facilities and responding to both emergency and non-emergency situations. This position requires strong communication skills, attention to detail, and the ability to handle complex scenarios in a fast-paced environment. Responsibilities: • Monitor radio communications and respond promptly to situations involving potential threats to personnel safety. • Utilize the Enterprise Asset Management System to dispatch appropriate personnel and record emergency information accurately. • Ask targeted questions to emergency callers to gather complete and precise information for effective response. • Maintain detailed records of work orders and log notes within the management system. • Determine the appropriate department, such as facilities or security, to respond to specific incidents. • Create daily and weekly reports using automated software tools, including Microsoft Word and Excel. • Brief incoming personnel on relevant updates and operational details from the previous shift. • Oversee workflow processes to ensure all tasks are executed professionally and on time. • Collaborate with supervisors and responders to coordinate solutions and ensure smooth operations. • Apply critical thinking to solve problems, identify solutions, and improve response protocols.
2026-03-27T00:00:00Z

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
We are seeking a compassionate and professional Bilingual Spanish Call Center Agent to join our non-profit referral call line team. In this role, you will serve as the first point of contact for individuals seeking assistance, information, and referrals to social services. You will handle incoming calls in both English and Spanish, ensuring a positive experience for all callers and connecting them with essential community resources and support. Key Responsibilities:<ul><li>Respond to inbound calls from clients seeking assistance, providing information and referrals for a variety of non-profit and community-based services (Based on general knowledge).</li><li>Communicate compassionately and effectively with callers in both Spanish and English </li><li>Assess client needs by actively listening, asking relevant questions, and identifying appropriate services or resources </li><li>Accurately document call details, client information, and referrals provided in the call tracking system </li><li>Maintain up-to-date knowledge of available social services, community resources, and referral procedures </li><li>Adhere to organizational protocols, confidentiality requirements, and quality standards </li><li>Escalate complex or high-risk situations to a supervisor as needed </li><li>Participate in training sessions and team meetings to continuously improve service quality and knowledge of resources </li><li>Perform other related duties as assigned to support the call center’s mission and goals </li></ul>
2026-04-01T00:00:00Z

Contact Center Operations Analyst

Irvine, CA
onsite
Contract / Temporary to Hire
21.47 - 24.86 USD / Hourly
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration. Responsibilities: • Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations. • Oversee user account management, permissions, and system settings to ensure proper access and functionality. • Monitor system performance and address operational issues promptly to maintain efficiency. • Analyze campaign performance and escalate concerns to relevant teams as needed. • Resolve technical issues related to call flows and integrated platforms. • Perform system hygiene tasks, including cleanup and updates to configurations. • Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities. • Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards. • Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges. • Document system configurations, call flows, and campaign settings for future reference and training purposes.
2026-04-03T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21.1185 - 24.453 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this long-term contract position, you will play a vital role in delivering exceptional service to our customers by addressing their inquiries and processing claims efficiently. If you enjoy working in a fast-paced environment and thrive on providing high-quality support, we encourage you to apply. Responsibilities:• Respond to incoming customer calls with professionalism and empathy.• Deliver accurate information and solutions to resolve customer inquiries.• Process claims promptly and ensure proper documentation.• Perform data entry tasks with precision to maintain records.• Utilize Microsoft Word, Excel, and Outlook to manage communications and documentation. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-03-27T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities:• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.• Process claims with attention to detail, verifying information and resolving any discrepancies.• Perform data entry tasks efficiently, ensuring records are accurate and up to date.• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.• Ensure quality assurance by following established processes and guidelines.• Adapt to a dynamic work environment and manage multiple tasks simultaneously.• Collaborate with team members to improve customer service processes and outcomes.• Uphold company standards and policies in all customer interactions. If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling 515.706.4974 or visiting the Robert Half website.
2026-03-31T00:00:00Z

Customer Service

Charlotte, NC
onsite
Temporary
17.4135 - 20.163 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records. Responsibilities: • Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed. • Build and maintain positive relationships with customers to ensure satisfaction and loyalty. • Process and manage customer orders accurately, including quoting and order entry. • Review purchase orders for pricing accuracy and ensure all data is correctly recorded. • Utilize Oxaion software to handle order entry, scheduling, and customer account management. • Maintain organized and accurate records of customer transactions, communications, and complaints. • Coordinate with internal teams to ensure smooth workflows and timely order processing. • Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines. • Use Microsoft Office applications for administrative tasks and documentation. • Travel occasionally for training and customer site visits, as required.
2026-04-01T00:00:00Z

Customer Service

West Des Moines, IA
onsite
Temporary
21 - 23 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.• Deliver outstanding customer service to ensure a positive experience for all clients.• Accurately process claims and maintain detailed records for quality assurance.• Perform data entry tasks with precision and efficiency.• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.• Collaborate with team members to meet performance targets and contribute to overall success. Ready to build on your customer service skills in a new opportunity? Apply today! Call 515.706.4974 or submit your application through the Robert Half website to get started.
2026-03-27T00:00:00Z

Customer Service

Louisville, KY
onsite
Permanent
41000 - 48000 USD / Yearly
Customer Support Specialist Location: Louisville, KY (onsite) A stable, privately held distribution and logistics company is seeking a Customer Support Specialist to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential. Position Overview:<ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul>Benefits<ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul>
2026-03-31T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-04-01T00:00:00Z

Bilingual Call Center Specialist

San Diego, CA
onsite
Temporary
18.5 - 21 USD / Hourly
Our team is seeking a Bilingual Call Center Specialist to join a dynamic call center environment in support of our valued clients. The ideal candidate will be fluent in English and Spanish, possess excellent communication skills, and thrive in a fast-paced setting. This is a great opportunity for individuals passionate about customer service and providing support across multiple channels. Key Responsibilities:<ul><li>Respond to a high volume of inbound and outbound calls in both English and Spanish</li><li>Assist customers by providing information, resolving concerns, and delivering solutions in a courteous and efficient manner</li><li>Document all customer interactions and update records accurately in our database</li><li>Work collaboratively with team members to achieve department goals</li><li>Escalate complex inquiries to the appropriate supervisor or department as needed</li><li>Maintain confidentiality of customer information at all times</li></ul>
2026-03-19T00:00:00Z

Part-Time Call Center Specialist

Charlotte, NC
onsite
Temporary
15 - 17 USD / Hourly
We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM. Responsibilities:• Assist families with student registration processes, including answering inquiries and providing guidance.• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.• Deliver bilingual support to cater to diverse families and community needs.• Handle escalated calls and resolve issues with a solutions-oriented approach.• Maintain detailed records of customer interactions and registration information using organizational tools.• Monitor call patterns and help identify trends to improve responsiveness and efficiency.• Collaborate with internal teams to address complex queries and provide seamless service.• Provide support during after-hours when required, ensuring consistent availability for callers.• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.• Support organizational efforts in tracking and improving customer service metrics.
2026-04-03T00:00:00Z

One Call Receptionist

McLean, VA
onsite
Temporary
18 - 18 USD / Hourly
Join our team as a One Call Receptionist and play a vital role in providing exceptional service to clients and visitors. As the first point of contact, you will manage inbound calls, direct inquiries efficiently, and support office administration. This position is ideal for professionals who thrive in fast-paced environments and possess strong communication skills. This position is as needed, one-to-two-day shifts per week. Key Responsibilities:<ul><li>Answer incoming calls promptly and courteously, routing them to appropriate departments or staff.</li><li>Greet visitors and ensure all guests receive outstanding service.</li><li>Maintain accurate records of calls and visitor logs.</li><li>Assist with general administrative tasks as needed, including scheduling, data entry, and mail handling.</li><li>Manage appointment bookings and maintain the reception area to professional standards.</li><li>Provide information to callers and visitors about company services, policies, and procedures.</li></ul>
2026-03-18T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities: • Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently. • Accurately process and manage order entries, ensuring all details are recorded correctly. • Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions. • Collaborate with internal teams to ensure smooth handling of customer requests and orders. • Utilize company systems and tools to track and manage customer interactions effectively. • Ensure compliance with company policies and procedures during all customer interactions. • Proactively identify opportunities to enhance customer satisfaction and build long-term relationships. • Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-04-01T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19 - 21 USD / Hourly
We staffed top-performing Customer Service Representatives who assisted clients, resolved inquiries, and delivered excellent service. The role required attention to detail, professionalism, and a commitment to customer satisfaction for banking company.<ul><li>Answered customer inquiries via phone, email, or in person.</li><li>Processed transactions accurately and efficiently.</li><li>Resolved customer issues and provided appropriate solutions.</li><li>Documented interactions and maintained accurate records.</li><li>Educated customers on products, services, and policies.</li><li>Collaborated with team members to meet performance goals.</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Butler, WI
onsite
Permanent
56000 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Representative for a Butler, Wisconsin area organization. In this role, you will serve as a vital point of contact for customers, ensuring their needs are met efficiently and with attention to detail. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply. Responsibilities:• Provide prompt and detail-oriented assistance to customers, addressing inquiries and resolving issues effectively.• Manage order entry processes with accuracy and attention to detail to ensure timely fulfillment.• Track inventory levels and coordinate with relevant teams to maintain stock availability.• Build and maintain strong relationships with customers, delivering exceptional service at every interaction.• Collaborate with internal departments to ensure seamless communication and efficient operations.• Identify opportunities to improve customer service processes and implement solutions to enhance overall satisfaction.• Monitor and report on customer feedback, sharing insights with management to drive continuous improvement.• Handle administrative tasks related to customer accounts, including updates and documentation.• Ensure compliance with company policies and procedures while delivering high-quality service.
2026-03-27T00:00:00Z