<p>Are you an excellent communicator with a passion for helping others? Our company is seeking a skilled Call Center / Customer Service Representative for a project-based opportunity. You'll play a key role in providing outstanding service, resolving customer inquiries, and supporting our team’s strategic priorities for a defined project period.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and chats with professionalism and empathy.</li><li>Resolve customer issues and support inquiries in a timely manner.</li><li>Accurately document interactions and update customer records.</li><li>Collaborate with team members to ensure consistent and high-quality service.</li><li>Meet established performance metrics and project deadlines.</li></ul>
We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Phoenix, Arizona. This role offers an excellent opportunity to provide high-quality assistance to patients in a fast-paced call center environment. If you thrive on delivering exceptional service and have strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Handle 60–100 inbound calls daily in a medium- to high-volume call center environment.<br>• Schedule and confirm patient appointments using internal systems with precision.<br>• Assess caller needs and direct them to the appropriate team or department for assistance.<br>• Address billing inquiries by coordinating with the billing department as necessary.<br>• Use text-based communication tools to respond to patient questions and provide support.<br>• Make limited outbound calls for follow-ups, reminders, or information requests.<br>• Accurately document all interactions and updates within the system.<br>• Deliver attentive and empathetic customer service to all patients.<br>• Adhere to privacy regulations and company policies to maintain confidentiality.
We are looking for a dedicated Customer Service Representative to join our team in Little Rock, Arkansas. In this long-term contract position, you will serve as the first point of contact for customers, providing top-notch assistance and ensuring their needs are met efficiently. This role requires strong communication skills, attention to detail, and the ability to handle inquiries in a fast-paced environment.<br><br>Responsibilities:<br>• Handle incoming calls from customers promptly and courteously, addressing their inquiries and concerns.<br>• Provide accurate information regarding products, services, or policies to ensure customer satisfaction.<br>• Process and manage order entries efficiently while maintaining high accuracy levels.<br>• Resolve customer issues by identifying solutions and escalating complex matters when necessary.<br>• Maintain detailed records of customer interactions and transactions using company systems.<br>• Assist with outbound calls to follow up on customer inquiries or provide additional support.<br>• Utilize basic medical terminology to address specific customer needs, when applicable.<br>• Work collaboratively with team members to ensure seamless service delivery.<br>• Continuously stay updated on company policies and procedures to provide accurate information.<br>• Uphold a positive and attentive demeanor in all customer interactions.
<p>Are you ready to make every customer interaction count? Our client is seeking passionate Call Center Agents to join their growing team. If you thrive in fast-paced environments, love helping people, and enjoy working with cutting-edge technology, this is your opportunity!</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and empathy.</li><li>Resolve customer inquiries efficiently and accurately.</li><li>Document interactions and solutions using company tools.</li><li>Support team goals while delivering outstanding customer experiences.</li></ul><p><br></p>
<p>PERMANENT POSITION: Customer Service Call Center Manager - Financial Servicing / Origination * ****INTERVIEWS THIS WEEK! </p><p>EXCITING STABLE COMPANY! INTERVIEWS THIS WEEK! </p><p>LOCATION: Hybrid / Des Moines, IA) | $1,000 Referral Bonus</p><p>** Green Card, EAD, US Citizen NO OPT, F1-VISA, NO H1B Visa !!</p><p>Join a stable, growing Midwest people-focused a Call Center Manager handling critical programs. This is a high-impact, Leadership role with long-term career growth, succession planning, and full exposure to business operations. Our team is trusted by state & federal agencies, private institutions alike. If you're seeking more than just a job—if you’re ready to develop into the next generation of leaders—this is your chance!</p><p>Please contact CARRIE DANGER directly for immediate consideration on this Customer Service Call Center Supervisor ** My direct email address is on my LinkedIN Profile. Customer Service Call Center Manager position with one of our clients in Des Moines Iowa up to $100K PLUS BONUS. ________________________________________</p><p>WHY APPLY! </p><p>• Career Growth: Succession planning is in progress—a rare chance to learn from established leaders and grow into future management.</p><p>• Stability</p><p>• Retirement is SO GOOD!: 401(k) plus pension/profit-sharing (up to 9.5% company match)</p><p>• Collaborative Culture: Direct mentorship from experienced directors and supervisors—your input shapes process and strategy.</p><p>• Hybrid Weekly Flexibility</p><p>________________________________________</p><p>Your Impact in this Customer Service Call Center Manager: </p><p>You’ll supervise 12 direct reports in a high-volume call center focused on federal and state servicing, including inbound/outbound calls, customer experience, and default prevention. </p><p>MUST HAVE:</p><p>• A call center leader (inbound/outbound) who brings hands-on supervisory experience—CALL CENTER EXPERIENCE non-negotiable.</p><p>• A problem solver who can manage operational change & complex regulatory processes.</p><p>• Mentoring, performance management, and annual reviews.</p><p>• Leading teams working in loan servicing systems (mainframe, mobile app, online portal).</p><p>• Guiding default prevention efforts (collections, skip tracing, payment assistance).</p><p>• Financial Loan OR Loan Origination experience is preferred 1 </p><p>• Managing KPIs, Metrics & reporting, </p><p>• Compliance (state/federal regulations).</p><p>• Supporting -departmental budgets, vendor contracts, and process improvements.</p><p>• Supervising semi-technical staff</p><p>• Developing training around compliant word attracts, change management and issue resolution</p><p>For immediate and confidential consideration on this Direct Customer Service Call Center Manager opportunity, it is best to contact me directly, CARRIE DANGER, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and e-mail resume CONFIDENTIALLY & directly to me - my email address / contact Information on my LinkedIN profile. Or you can ONE CLICK APPLY on our website Robert Half and apply Specifically to this posting.</p>
<p>We are looking for a dedicated Call Center Manager to join our team in Denver, Colorado. This role offers excellent benefits, including a 401K with matching contributions, bonus potential, and opportunities for growth in attention to detail. The ideal candidate will bring strong leadership skills, a background in dispatch operations, and proficiency in bookkeeping tasks.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the call center to ensure efficient and effective customer service.</p><p>• Manage and support dispatchers, ensuring smooth coordination of activities and timely responses.</p><p>• Lead and mentor a team to meet performance goals and maintain a high level of employee engagement.</p><p>• Develop and implement operational strategies to improve call center efficiency and customer satisfaction.</p><p>• Monitor and analyze call center metrics to identify opportunities for improvement.</p><p>• Collaborate with other departments to align call center operations with overall business objectives.</p><p><br></p><p>If you or anyone you know is interested in this Call Center Manager Role please apply to this posting and call Vanessa Sutton and reference Call Center Manger position. </p>
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and orders are handled efficiently and professionally. This is a great opportunity for someone with strong communication skills and a passion for customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via inbound calls, addressing questions and resolving issues with professionalism.<br>• Process orders accurately using order entry systems to ensure timely fulfillment.<br>• Provide clear and concise information about products and services to assist customers in making informed decisions.<br>• Manage both inbound and outbound calls to maintain effective communication with clients and partners.<br>• Collaborate with team members to ensure customer concerns are resolved effectively and within company guidelines.<br>• Maintain detailed records of customer interactions, transactions, and feedback for continuous improvement.<br>• Identify opportunities to enhance customer experience and suggest improvements to processes.<br>• Uphold company standards by delivering high-quality service and maintaining a positive attitude during interactions.<br>• Follow established protocols and procedures to ensure compliance with company policies.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Novi, Michigan. This position offers an excellent opportunity to deliver exceptional support to customers while managing inquiries and orders efficiently. As a Contract to permanent role, this job is ideal for candidates seeking a long-term career with growth potential.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues promptly.<br>• Process and manage orders accurately, ensuring timely delivery and effective communication.<br>• Handle inbound and outbound calls professionally to assist customers with spare parts and other needs.<br>• Maintain detailed records of customer interactions and order entries.<br>• Collaborate with team members to ensure seamless service and customer satisfaction.<br>• Identify opportunities to improve customer service processes and contribute to team goals.<br>• Troubleshoot technical issues and provide solutions to customers.<br>• Stay informed about company products and services to provide accurate information.<br>• Follow up with customers to ensure their needs are met and satisfaction is achieved.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Weymouth, Massachusetts. This is a contract-to-permanent opportunity, ideal for someone passionate about providing excellent customer support in the healthcare sector. The role requires strong communication skills, the ability to multitask, and a commitment to delivering a positive experience for every client.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Manage outbound communications to follow up on customer needs and resolve issues effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Handle email correspondence and provide timely responses to client concerns.<br>• Schedule appointments and coordinate bookings with precision.<br>• Process orders and ensure accurate entry into company systems.<br>• Utilize Microsoft Excel and Word to complete tasks and generate reports.<br>• Deliver exceptional customer service in a call center environment.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain a thorough understanding of company policies and procedures.
<p><strong>About the Role:</strong></p><p> We’re seeking compassionate, bilingual (English/Spanish) Call Center Representatives who are passionate about helping others and want to build a career in social services. In this role, you will be the first point of contact for individuals in need of resources, support, and guidance. You’ll provide high-quality customer service while helping connect community members to essential programs.</p><p><br></p><p>This role is a contract to hire position after approximately 6 months and can be hybrid after going permanent! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a high volume of incoming calls with professionalism, empathy, and patience.</li><li>Provide accurate information about programs, services, and resources.</li><li>Navigate and update two CRM systems to document cases and track interactions.</li><li>Assist callers in both English and Spanish.</li><li>Follow call scripts, guidelines, and compliance procedures.</li><li>Collaborate with internal teams to ensure callers receive proper support.</li></ul><p><br></p><p><br></p>
<p>Join our non-profit team as a Call Center Agent and help drive exceptional customer service experiences. As part of our customer support function, you’ll play a vital role in addressing caller inquiries, resolving issues, and contributing to overall customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and efficiency</li><li>Resolve customer questions, complaints, or service requests.</li><li>Document call information and maintain accurate records.</li><li>Collaborate with team members to ensure seamless operations.</li><li>Uphold data privacy and security standards within all interactions.</li><li>Leverage call center technologies to improve time to resolution and enhance customer experiences </li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a Contract to permanent position that offers the opportunity to grow professionally while contributing to a dynamic and customer-focused environment. The ideal candidate will possess excellent communication skills and a strong ability to handle customer inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, providing accurate and helpful information.<br>• Process customer orders with attention to detail and ensure timely entry into the system.<br>• Handle both inbound and outbound calls to address client needs and resolve issues.<br>• Collaborate with team members to deliver exceptional service and meet performance goals.<br>• Maintain detailed records of customer interactions and transactions for reporting purposes.<br>• Troubleshoot customer concerns and provide effective solutions to enhance satisfaction.<br>• Follow established protocols and procedures to ensure compliance with company standards.<br>• Manage multiple tasks simultaneously while maintaining a high level of professionalism.<br>• Provide feedback to improve processes and contribute to team success.
<p>We are looking for a dedicated Customer Service Representative to join our team in Oklahoma City, Oklahoma. In this role, you will engage with customers to provide exceptional service, support sales efforts, and foster lasting relationships. This is a Contract to permanent position offering competitive pay and opportunities for growth.</p><p><strong>100% ON-SITE / Dealership and or Title Experience preferred </strong></p><p><br></p><p>Responsibilities:</p><p>• Handle both inbound and outbound calls to assist customers and generate sales opportunities.</p><p>• Provide detailed explanations about vehicle features, warranties, and financing options.</p><p>• Follow up with leads to schedule appointments and secure sales.</p><p>• Maintain accurate records of customer interactions and sales activities in the company system.</p><p>• Consistently achieve or exceed individual and team sales targets.</p><p>• Deliver attentive, friendly, and trustworthy service to enhance customer satisfaction and loyalty.</p><p>• Collaborate with team members to share insights and improve overall performance.</p><p>• Adapt to a regular schedule, including occasional evenings and weekends as needed.</p>
<p><strong>📞 Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>📌 Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>📌 Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required!</strong></p><p><br></p><p><strong>Shift: Monday- Friday 2:00pm - 11:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This position is ideal for individuals passionate about delivering exceptional service in the healthcare industry while managing multiple priorities effectively. You will play a vital role in ensuring patients and case managers receive accurate and timely support, contributing to the overall success of our organization.<br><br>Responsibilities:<br>• Handle incoming calls from patients and case managers, responding to inquiries and resolving concerns promptly.<br>• Accurately enter orders into the system, maintaining attention to detail and ensuring data integrity.<br>• Follow up on pending orders, addressing any delays or issues to ensure smooth processing.<br>• Review fee schedules to verify benefit eligibility and provide accurate information to clients.<br>• Submit and process insurance authorizations, ensuring compliance with necessary guidelines.<br>• Collaborate with management to identify opportunities for skill development and career advancement.<br>• Utilize customer service software and electronic medical records to manage client information efficiently.<br>• Apply basic medical terminology to effectively communicate and support client needs.<br>• Prioritize tasks effectively while balancing competing responsibilities in a fast-paced environment.
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a key role in supporting our wholesale distribution operations by delivering exceptional service to customers and assisting with order management. The ideal candidate is motivated, detail-oriented, and thrives in a collaborative environment.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer calls with professionalism and efficiency.<br>• Process and manage sales orders for services and installations, ensuring accuracy and timeliness.<br>• Schedule service appointments and installation times while coordinating with builders and customers.<br>• Update and maintain order information in the Service Works system.<br>• Collaborate with team members to address customer needs and ensure smooth operations.<br>• Utilize Microsoft Excel and other web-based portals to manage data effectively.<br>• Respond to email correspondence promptly and accurately.<br>• Take detailed notes and actively learn company systems and processes.<br>• Provide friendly and goal-oriented customer interactions to maintain a positive experience.
We are looking for a motivated and adaptable Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term potential. The ideal candidate will bring strong communication skills, a friendly demeanor, and a willingness to learn in a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls, ensuring customer queries are addressed promptly and professionally.<br>• Provide exceptional customer service through email correspondence and accurate data entry.<br>• Assist with order entry and maintain detailed customer records.<br>• Utilize Microsoft Excel and Word to manage information effectively.<br>• Troubleshoot basic issues related to products, including occasional handling of gas lines and equipment.<br>• Collaborate with team members to support daily operations and enhance efficiency.<br>• Participate in training sessions to gain expertise in company processes and systems.<br>• Manage time effectively, adhering to scheduled hours and lunch breaks.<br>• Contribute to maintaining a positive and productive office environment.<br>• Prepare for increased call volumes during busy seasons by staying organized and proactive.
<p>We are looking for a<strong><u> Customer Service Representative</u></strong> to join our team in <strong><u>Plano, Texas.</u></strong> In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving concerns, and maintaining exceptional communication standards. If you thrive in customer-focused environments and excel at multitasking, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Actively listen to customer inquiries and provide effective solutions while asking clarifying questions to address their concerns.</p><p>• Direct calls to the appropriate departments, ensuring smooth communication and resolution of issues.</p><p>• Collaborate with internal teams to resolve customer grievances and enhance the overall service experience.</p><p>• Ensure compliance with company standards, guidelines, and applicable regulations in all customer interactions.</p><p>• Communicate potential workflow or service disruptions to leadership to maintain operational efficiency.</p><p>• Continuously expand knowledge of company processes and transactions to improve service delivery.</p><p>• Assist other departments with customer-related tasks as needed to support organizational goals.</p><p>• Handle inbound and outbound calls with attention to detail, providing accurate information and assistance.</p><p>• Maintain detailed and accurate records of customer interactions and service outcomes.</p><p>• Remain calm and focused in high-pressure situations, concentrating on achieving positive resolutions.</p>
<p>Make a true difference in your community by joining our nonprofit as a Bilingual Spanish Call Center Specialist, supporting a vital 24/7 helpline. Use your language skills, empathy, and professionalism to help individuals in need. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, providing caring and effective support in both Spanish and English.</li><li>Deliver crisis intervention, information, and resource referrals tailored to each caller’s needs.</li><li>Maintain detailed and confidential records of every interaction, following all organizational standards.</li><li>Collaborate with fellow team members to offer comprehensive, coordinated care.</li><li>Uphold privacy, safety, and quality guidelines to ensure every caller receives respectful and secure service.</li><li>Represent the organization’s mission and values with every conversation.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Brockton, Massachusetts. In this role, you will play a vital part in providing exceptional service by efficiently managing schedules, optimizing routes, and ensuring accurate data entry. This fully onsite position offers an excellent opportunity to contribute to a dynamic environment while enhancing your customer service skills.<br><br>Responsibilities:<br>• Coordinate and manage client appointments using Google Calendar and Google Maps.<br>• Optimize routing schedules to ensure efficiency and timely service delivery.<br>• Input and maintain accurate client information within Google-based software systems.<br>• Provide exceptional customer support by answering inbound calls and addressing inquiries.<br>• Handle outbound calls to follow up with clients and confirm appointments.<br>• Assist with order entry and processing to ensure seamless operations.<br>• Collaborate with technical teams to schedule services and resolve any scheduling conflicts.<br>• Maintain a detail-oriented and friendly approach when interacting with clients and team members.
<p>We are looking for a dedicated Customer Service Representative to join our team in Jupiter, Florida. In this role, you will be responsible for providing exceptional support to utility customers, ensuring their inquiries are handled efficiently and professionally. This position offers an excellent opportunity to gain experience in customer service, call center operations, and accounts receivable.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service to utility customers by addressing inquiries, resolving issues, and ensuring satisfaction.</p><p>• Process payments accurately and efficiently while maintaining detailed records of transactions.</p><p>• Generate utility bills and manage account updates to ensure accuracy and compliance.</p><p>• Handle inbound and outbound calls with professionalism and courtesy.</p><p>• Maintain and update utility accounts, ensuring all information is current and accurate.</p><p>• Process and review documentation related to utility services and payments.</p><p>• Collaborate with team members to complete special projects and assignments as needed.</p><p>• Utilize order entry systems to input and manage customer data effectively.</p><p>• Support accounts receivable functions with attention to detail and accuracy.</p>
