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215 results for Call Center jobs

Customer Service Representative

Sunrise, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently. Responsibilities:• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.
2026-06-12T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Eden Prairie, MN. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-06-05T00:00:00Z

Customer Service Representative

Richland Center, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction. Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.• Enter orders and update customer information accurately within internal systems.• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.• Document interactions clearly so records remain complete, organized, and easy to reference.• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.
2026-06-05T00:00:00Z

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Metairie, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and delivers thoughtful support to customers with care and patience. The right candidate will be comfortable managing frequent incoming calls, handling documentation accurately, and balancing multiple priorities throughout the day. Responsibilities:• Respond to a high volume of inbound customer calls each day while maintaining accuracy, efficiency, and a courteous approach.• Assist customers with questions, concerns, and service-related issues by providing clear information and dependable follow-up.• Upload and organize documents in the appropriate files with close attention to detail and timeliness.• Manage several tasks at once, shifting smoothly between phone support, documentation, and administrative duties.• Work collaboratively with coworkers to support team goals and maintain strong service levels across daily operations.• Handle escalated or frustrated callers calmly, using empathy and professionalism to de-escalate concerns and resolve issues effectively.
2026-06-05T00:00:00Z

Customer Service Representative

Raleigh, NC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume tip intake operation in Raleigh, North Carolina. This contract-to-permanent position is ideal for someone who can assess inbound concerns with sound judgment, document information accurately, and help ensure each inquiry is directed appropriately. The person in this role will play an important part in reviewing reports related to potential misuse of public funds and maintaining organized records for follow-up and audit reference. Responsibilities: • Manage a steady flow of inbound tip line calls each day and capture complete, accurate details in the appropriate system. • Evaluate incoming reports to determine whether the concern may warrant further review related to abuse, waste, or fraud involving taxpayer resources. • Route calls and case information to the appropriate internal teams when additional investigation or action is needed. • Close out inquiries that do not meet escalation criteria and forward them for managerial review and final disposition. • Archive completed cases in the case library so they are available for future audit or operational review. • Maintain thorough and timely records while handling both call intake and case updates throughout the day. • Provide clear, attentive customer service to callers while gathering relevant information and guiding the interaction efficiently. • Support case tracking activities within reporting platforms, including work associated with the transition from Power BI to Salesforce when applicable.
2026-06-17T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-06-10T00:00:00Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
17.75 - 18.75 USD / Hourly
We are looking for a Customer Service Representative to support residents and customers with prompt, courteous assistance for a manufacturing-related client in Lombard, Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized, and can resolve questions effectively across phone and email interactions. The person in this role will help address program-related inquiries, document customer interactions accurately, and ensure payment-related support is handled with care and attention to detail. Responsibilities: • Respond to incoming calls efficiently while maintaining a respectful, detail-focused, and service-focused approach. • Investigate customer questions related to photo enforcement programs and provide clear, accurate information to support resolution. • Record detailed summaries of customer interactions and outcomes in the appropriate system each day to maintain accurate account history. • Alert leadership promptly when customer concerns require escalation or additional review. • Assist customers with payment support, including guiding them through credit card transactions for violation-related payments. • Review email and internal communication channels daily to stay current on updates, instructions, and service priorities. • Complete data entry and administrative support tasks accurately while balancing call volume and follow-up needs. • Carry out additional customer service or operational duties as needed to support the team. • Use Microsoft Word and Excel to manage information, track activity, and support day-to-day service operations.
2026-06-17T00:00:00Z

Customer Service Representative

Bangor, ME
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are seeking detail-oriented and compassionate Customer Service Representatives in Bangor, ME 04401 to join our team in fast-paced service environments. In this role, you will be the first point of contact for customers and visitors, helping ensure a smooth, positive experience from arrival through resolution. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in high-volume, high-pressure settings.Responsibilities:<ul><li>Greet and assist customers, clients, and visitors in a courteous and professional manner.</li><li>Collect and verify customer information accurately.</li><li>Handle check-ins, service intake, scheduling, and general front-desk support duties.</li><li>Explain forms, policies, and procedures clearly to customers.</li><li>Maintain accurate data entry in electronic systems.</li><li>Coordinate with internal teams to ensure efficient service flow and issue resolution.</li><li>Protect customer confidentiality and handle sensitive information appropriately.</li><li>Adapt to fast-paced environments with changing priorities and needs.</li><li>Provide exceptional customer service, especially in high-stress situations.</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

South Holland, IL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support refund application processing and provide responsive assistance to property owners in South Holland, Illinois. This Long-term Contract opportunity combines high-volume administrative review with direct customer interaction, requiring strong organization, accuracy, and professionalism. The person in this role will help ensure submissions meet program standards while guiding applicants through each step of the process. Responsibilities:• Evaluate refund submissions to confirm all required information, supporting records, and eligibility details are present before moving applications forward.• Assist property owners by answering questions, explaining documentation expectations, and helping them complete and submit applications correctly.• Record application activity in the processing system, including review notes, status updates, and assigned tracking numbers for each case.• Manage a personal workload queue efficiently, balancing timeliness and accuracy to meet daily and weekly production goals.• Perform independent reviews as part of a two-step verification process before routing completed files for supervisory approval.• Identify incomplete, inconsistent, or questionable submissions and initiate follow-up or escalation when additional review is needed.• Maintain organized digital files and accurate data entry so application materials are properly documented and easy to retrieve.• Handle inbound and outbound communication with applicants regarding submission status, missing items, and next steps in the review process.• Follow established program rules, confidentiality standards, and quality controls while reporting unusual activity or potential fraud concerns to leadership. The salary range for this position is $19 to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-06-10T00:00:00Z

Customer Service Representative

Champaign, IL
onsite
Temporary to Hire
19.95 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Illinois in a Contract to Permanent position. This role centers on delivering responsive support, strengthening customer relationships, and helping internal teams provide a smooth order and service experience. The ideal candidate is organized, service-focused, and comfortable managing multiple priorities in a fast-paced environment while communicating clearly with customers and cross-functional partners. Responsibilities:• Provide timely, thoughtful support to customers and internal partners by investigating questions, resolving concerns, and offering practical solutions.• Build positive working relationships with customers through clear, attentive communication and consistent follow-through across phone and email interactions.• Maintain accurate, well-documented records of customer conversations, service requests, and resolutions within the company database.• Process customer orders by reviewing incoming requests for completeness and entering details into the order management system with a high level of accuracy.• Coordinate with sales, operations, and finance teams to share updates, clarify needs, and keep customer activities moving forward efficiently.• Arrange outbound shipments and inbound returns through logistics systems while preparing required shipping documentation and related paperwork.• Review buyback information, confirm final results, and communicate applicable credits or totals to customers clearly and effectively.• Partner with accounts payable and accounts receivable teams to support timely customer payments and address outstanding account balances when needed.• Follow written and verbal procedures carefully while adapting to changing priorities and maintaining strong attention to detail.• Travel up to 10% as needed to support business and customer service needs. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-05-21T00:00:00Z

Customer Service Representative

Lewiston, ME
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are seeking detail-oriented and compassionate Customer Service Representatives in Lewiston, ME 04240 to join our team in fast-paced service environments. In this role, you will be the first point of contact for customers and visitors, helping ensure a smooth, positive experience from arrival through resolution. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in high-volume, high-pressure settings.Responsibilities:<ul><li>Greet and assist customers, clients, and visitors in a courteous and professional manner.</li><li>Collect and verify customer information accurately.</li><li>Handle check-ins, service intake, scheduling, and general front-desk support duties.</li><li>Explain forms, policies, and procedures clearly to customers.</li><li>Maintain accurate data entry in electronic systems.</li><li>Coordinate with internal teams to ensure efficient service flow and issue resolution.</li><li>Protect customer confidentiality and handle sensitive information appropriately.</li><li>Adapt to fast-paced environments with changing priorities and needs.</li><li>Provide exceptional customer service, especially in high-stress situations.</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to support credit union members from our Illinois location in a fast-paced inbound contact center environment. This is a contract opportunity with the potential to become permanent for someone who brings professionalism, dependability, and a service-first approach to every interaction. The person in this role will help members with account-related questions, explain available products and services, and contribute to a positive experience during a period of increased member activity. Responsibilities: • Respond to incoming calls from credit union members and provide accurate, courteous assistance with routine account and service inquiries. • Guide members through questions related to balances, account activity, and available financial products while maintaining a calm and supportive tone. • Deliver thoughtful service to a diverse member base, including individuals who may require extra patience and clear communication. • Navigate multiple screens and internal applications efficiently to research information, document interactions, and complete service tasks. • Maintain detailed and accurate records of member conversations and follow established procedures for call handling and issue resolution. • Support the team during elevated call volume by managing requests efficiently and helping ensure consistent member service levels. • Participate fully in onboarding, orientation, and role-based training to build product knowledge and operational readiness. • Work a schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the week to remain within standard hours.
2026-06-19T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a friendly and detail-oriented Customer Service Representative to provide exceptional support to customers and help maintain strong client relationships. This role is responsible for handling inquiries, resolving issues, processing orders, and ensuring a positive customer experience. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Process orders, returns, account updates, and service requests</li><li>Maintain accurate customer records and document interactions in company systems</li><li>Provide product, service, and policy information to customers</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Follow up with customers to confirm satisfaction and ensure completion of requests</li><li>Support additional administrative or operational tasks as needed</li></ul>
2026-06-05T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired. Key Responsibilities:<ul><li>Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li>Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li>Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li>Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li>Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
2026-06-15T00:00:00Z

Customer Service Representative

Alpharetta, GA
onsite
Temporary to Hire
24 - 28.85 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Georgia on a contract basis with the potential for a permanent role. This position supports customers, vendors, and internal partners by coordinating orders, tracking deliveries, and resolving service issues in a fast-moving environment. The ideal candidate brings a strong background in customer support and supply chain operations, with the ability to stay organized while handling multiple requests throughout the day. Responsibilities:• Serve as a primary point of contact for customers by responding to inbound inquiries and providing timely updates on orders, shipments, and service needs.• Enter and manage customer orders with accuracy, ensuring purchase order details, inventory availability, and delivery requirements are properly recorded.• Coordinate with vendors, carriers, and internal teams to support procurement activity, shipment scheduling, and order fulfillment.• Monitor the progress of open orders and proactively address delays, discrepancies, or delivery concerns to maintain a high level of customer satisfaction.• Handle both incoming and outgoing communication related to order status, vendor follow-up, and issue resolution in a high-volume setting.• Use systems such as PeopleSoft, SAP, or similar platforms to review transactions, update records, and maintain accurate operational data.• Support inventory and logistics processes by tracking product movement, confirming shipment details, and helping ensure smooth order flow.• Organize and prioritize multiple service requests at once while maintaining professionalism, responsiveness, and attention to detail.
2026-06-19T00:00:00Z

Customer Service Representative

Berkeley Lake, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts for a manufacturing operation. This contract opportunity with potential for a permanent role is ideal for someone who combines strong communication skills with a proactive approach to order management, customer support, and cross-functional coordination. The role begins with onsite training and may transition to a hybrid schedule of two remote days per week after training is completed. Responsibilities: • Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records. • Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track. • Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results. • Communicate clearly with customers and internal stakeholders regarding order status, commercial terms, and account-related questions. • Maintain customer master data and ensure account information remains current, complete, and reliable. • Provide responsive support for inbound and outbound customer interactions while delivering a high level of professionalism and service. • Apply product knowledge and sound judgment to address account needs, identify concerns, and support effective business decisions. • Use Excel and internal systems to review account activity, analyze order details, and support day-to-day customer service operations.
2026-05-27T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day front-line service operations in Fort Wayne, Indiana. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers in person and over the phone. The person in this role will provide dependable administrative and customer support while learning additional duties through cross-training to strengthen team coverage. Responsibilities: • Welcome customers professionally and provide timely assistance with questions, requests, and service needs. • Answer and route incoming calls to the appropriate departments while maintaining a courteous and efficient experience. • Sort, distribute, and manage daily mail and related correspondence with accuracy and attention to detail. • Perform administrative support tasks that help keep daily office and customer service operations running smoothly. • Build familiarity with additional team functions through cross-training to provide broader coverage when needed. • Maintain clear communication with coworkers and customers to ensure issues are addressed promptly and appropriately.
2026-06-17T00:00:00Z

Customer Service Representative

Smyrna, GA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-05-29T00:00:00Z

Customer Service Representative

Westbrook, CT
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
osition OverviewWe are seeking a professional, customer-focused Customer Service Representative to join our team. This individual will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience with every interaction. The ideal candidate is a strong communicator, organized, and committed to delivering excellent service.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, chat, or in person</li><li>Resolve customer concerns in a timely, courteous, and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Escalate complex issues to the appropriate department as needed</li><li>Follow up with customers to confirm issue resolution and satisfaction</li><li>Support team goals related to response time, quality, and customer satisfaction</li></ul>Qualifications<ul><li>Prior customer service, call center, or administrative support experience preferred</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Proficiency with Microsoft Office and customer relationship management systems</li><li>Strong attention to detail and organizational skills</li></ul>Preferred Qualifications<ul><li>Experience working in a high-volume customer support environment</li><li>Bilingual skills are a plus</li><li>Familiarity with CRM platforms and order entry systems</li></ul>
2026-06-18T00:00:00Z

Customer Service Representative

Columbia, SC
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support loan servicing operations in Columbia, South Carolina. This Long-term Contract position is ideal for someone who combines strong customer communication skills with experience handling mortgage-related documentation and county tax research. In this role, you will manage borrower interactions, maintain accurate records, and coordinate with internal partners to help resolve account questions efficiently and in compliance with applicable guidelines. Responsibilities: • Handle a mix of incoming and outgoing calls to assist borrowers with loan account questions, payment-related matters, and general servicing support. • Research deed and tax information by contacting county offices and gathering required property-related records to support account servicing activities. • Prepare, organize, and submit mortgage and loan-related documents with a high level of accuracy and attention to detail. • Record every customer interaction thoroughly in the appropriate systems to ensure complete documentation and effective follow-up. • Work with team leads, loan officers, underwriters, and other support teams to collect information and address customer or account issues in a timely manner. • Review loan files periodically to confirm data accuracy, proper documentation, and adherence to company standards and regulatory requirements. • Support payment arrangements and track outstanding issues through follow-up communication aimed at bringing accounts to resolution. • Identify complex delinquency situations and direct borrowers to the appropriate loss mitigation resources when specialized assistance is needed. • Participate in ongoing training sessions to stay current on servicing procedures, compliance expectations, and program updates.
2026-06-16T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-06-19T00:00:00Z

Customer Service Representative

Mount Pleasant, PA
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are offering a contract-to-hire opportunity for an on-site Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM, depending on your start time. Pay : $20-21 DUTIES:• Assist customers by phone and in person at our facility• Help customers get the parts they need• Interact extensively with customers to clarify their needs, research, and recommend parts• Meet / exceed monthly sales goals while increasing customer satisfaction• Provide quotes• Take orders• Provide post order service• Physically measure specs on a wide variety of parts
2026-06-15T00:00:00Z

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