<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
We are looking for an experienced Business Analyst IV to join our team in Sun Prairie, Wisconsin. In this role, you will focus on gathering and analyzing business requirements, driving project deliverables, and ensuring alignment with organizational priorities. This is a long-term contract position offering an excellent opportunity to work on impactful projects within the insurance industry.<br><br>Responsibilities:<br>• Conduct comprehensive requirements elicitation sessions to identify business needs and translate them into actionable deliverables.<br>• Collaborate with project managers and product owners to drive the successful implementation of functional and technical solutions.<br>• Create detailed documentation for processes, procedures, and requirements to support project goals and organizational strategies.<br>• Analyze and map business processes to identify areas for improvement and provide recommendations.<br>• Serve as a liaison between business stakeholders, IT teams, and external vendors to ensure seamless communication and project execution.<br>• Lead efforts related to defect resolution and quality assurance for project deliverables.<br>• Manage stakeholder relationships across diverse teams, including business, IT, and customers.<br>• Facilitate the integration of solutions with existing policy administration systems and other platforms.<br>• Drive initiatives related to billing, pricing, and underwriting operations within the insurance domain.<br>• Ensure that project outcomes align with strategic priorities and deliver measurable business value.
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
We are looking for a dedicated Business Analyst and Implementation Specialist with a strong background in healthcare systems to join our team on a long-term contract basis. This position offers an exciting opportunity to lead the deployment of critical systems in an environment without an established IT team, making a direct impact on clinical and financial operations. Located in Rock Island, Illinois, this role requires a proactive individual with strong attention to detail, capable of managing multiple priorities and engaging diverse stakeholders.<br><br>Responsibilities:<br>• Act as the main point of contact between stakeholders, vendors, and implementation partners during system deployments.<br>• Facilitate requirements gathering sessions to define processes and document workflows for clinical and financial systems.<br>• Organize and lead product demonstrations, providing recommendations tailored to organizational needs.<br>• Coordinate and oversee user acceptance testing, ensuring solutions are validated and any issues are promptly addressed.<br>• Develop change management strategies, including creating training materials and supporting staff throughout system adoption.<br>• Deliver ongoing support for system optimization and process enhancements post-implementation.<br>• Evaluate and recommend point-of-sale solutions that align with operational goals.<br>• Ensure seamless communication across teams to manage project timelines and deliverables effectively.<br>• Identify gaps in current processes and propose actionable solutions to improve efficiency.<br>• Collaborate with stakeholders to ensure all project objectives are met within the established timeframe.
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘The holidays are here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><p><em> This Accounting Supervisor role involves various general ledger and project tasks that focus on positively impacting our business while also creating an environment for accelerated learning and development. This role is a key contributor in the day-to-day and long-term strategic initiatives of the finance team. </em></p><p><br></p><p><strong>Position Responsibilities may include, but not limited to:</strong></p><ul><li>Business analysis of operations to identify process improvements within the accounting team</li><li>General ledger accounting work as necessary (including journal entry preparation, reconciliations, monthly account analysis, etc.)</li><li>Oversight of outsourced multiple accountants and analysts in our shared service center</li><li>Project manage multiple key initiatives for the Accounting Manager including projects that report to senior management</li><li>Assisting in oversight of internal and external audits</li><li>Analyze monthly variances and communicate findings to key stakeholders</li><li>Support monthly forecasting process, and provide input to the team</li><li>Support and lead various processes related to the annual planning and budget cycles</li><li>Lead ad-hoc projects to support and drive the business</li><li>Support and lead a team of staff accountants on the General Ledger team</li></ul>
We are looking for a highly skilled Financial Business Analyst to join our team on a long-term contract basis in Menlo Park, California. In this role, you will collaborate closely with finance and business stakeholders to optimize financial systems and processes, ensuring accurate and timely reporting. You will serve as a strategic partner, leveraging your expertise in Oracle Cloud and other financial systems to drive meaningful improvements across key financial functions.<br><br>Responsibilities:<br>• Act as a subject matter expert for Oracle Cloud and other financial systems, providing guidance and support for business processes.<br>• Analyze existing financial systems and operational procedures to identify areas for improvement and streamline processes.<br>• Collaborate with finance and business stakeholders to gather requirements, propose enhancements, and resolve system-related issues.<br>• Draft comprehensive business requirements documents, create user acceptance testing plans, and develop training materials for system transformations.<br>• Partner with cross-functional teams, including IT, to design and implement effective business solutions.<br>• Monitor project progress, provide status updates, and address risks and challenges to ensure successful execution.<br>• Utilize knowledge of finance, accounting, and tax processes to deliver solutions that align with business goals.<br>• Lead requirements gathering sessions and support the testing and implementation of new systems or enhancements.<br>• Build and maintain strong relationships with process owners and stakeholders to facilitate collaborative decision-making.<br>• Maintain a strategic and tactical approach to address critical business needs while achieving operational excellence.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
<p>120,000 - 150,000</p><p><br></p><p>benefits:</p><ul><li>health care</li><li>401k</li><li>paid time off</li></ul><p><strong>Responsibilities</strong></p><ul><li>Lead annual budgeting and quarterly forecasting processes</li><li>Prepare and analyze financial reports, including variance analysis</li><li>Develop financial models to support business initiatives and strategic planning</li><li>Partner with cross-functional teams to provide insights and recommendations</li><li>Monitor KPIs and identify trends to improve financial performance</li><li>Support month-end close and management reporting</li></ul><p><br></p>
<p>The Enterprise Applications Business Analyst supports internal business systems across operations, finance, HR, and customer-facing teams. This role focuses on gathering requirements for enhancements to ERP, CRM, billing, or custom internal applications. The analyst partners with business users to understand workflows, documents functional requirements, supports UAT, and works closely with IT and vendors to deliver system improvements. This role is common in mid-to-large enterprise environments with legacy and modern systems operating in parallel.</p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for a skilled Financial Planning & Analysis Manager to lead critical financial processes and drive strategic decision-making. Based in Archbold, Ohio, this role focuses on delivering actionable insights that align with corporate goals and enhance business performance. The ideal candidate will bring expertise in financial analysis, forecasting, and team leadership to make a significant impact on organizational success.<br><br>Responsibilities:<br>• Conduct in-depth financial analyses, including variance studies, trend evaluations, and scenario modeling, to guide business decisions.<br>• Lead the annual budgeting process and quarterly forecasting efforts, ensuring alignment with organizational objectives.<br>• Develop and present detailed financial reports and recommendations to senior leadership.<br>• Partner with cross-functional teams to design and implement initiatives that promote growth and profitability.<br>• Track financial performance against established budgets and forecasts, recommending corrective measures when necessary.<br>• Provide ad hoc financial support and analysis for special projects as they arise.<br>• Identify and execute strategies to optimize the efficiency and effectiveness of financial planning processes.<br>• Ensure compliance with health and safety regulations within the team, fostering a safe work environment.<br>• Manage and protect sensitive company data, maintaining confidentiality in all financial matters.<br>• Build and lead a high-performing team, fostering engagement, development, and retention of top talent.
<p>Overview</p><p>We are seeking a detail-oriented and analytical Business Analyst, Associate to support our PMI Trading organization. This role is ideal for candidates with strong analytical capabilities, foundational experience in data/report development, and interest in energy markets, trading operations, and risk management. You will work under the guidance of senior analysts and supervisors while contributing to daily operational activities, special projects, and system enhancements.</p><p>Key Responsibilities</p><ul><li>Conduct basic operational, quantitative, and qualitative analyses to support informed decision-making within the business unit.</li><li>Assist with small to medium-sized special projects, including process design, workflow improvements, and report development.</li><li>Verify position reports, enter trade deals, and prepare end-of-day recaps and reporting packages.</li><li>Monitor daily Value at Risk (VaR) positions and other key risk-related measures to ensure compliance and accuracy.</li><li>Reconcile broker statements and other external financial documents.</li><li>Provide management with daily Profit & Loss (P& L) summaries, pricing information, and other operational insights.</li><li>Handle electronic funds sources and clearing transactions.</li><li>Support ongoing enhancements of the company’s SOX Trade Capture Application, ensuring data integrity and operational accuracy.</li><li>Develop and maintain ad-hoc reports using SQL, VBA, and/or Python.</li><li>Assist with capturing complex structured trades within the SOX Application.</li><li>Perform other job-related duties as needed.</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst IV with expertise in Salesforce to join our client's team in San Ramon, California, remotely. In this role, you will work closely with stakeholders to analyze and document business processes, ensuring alignment between business needs and system capabilities. This is a long-term contract position offering the opportunity to contribute to meaningful projects within a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather and document business requirements, ensuring they align with organizational goals.</p><p>• Analyze existing business processes and identify opportunities for improvement and optimization.</p><p>• Develop clear and comprehensive business requirement documents to guide system analysis and development.</p><p>• Utilize tools such as Atlassian Jira to track project progress and manage tasks effectively.</p><p>• Conduct gap analyses to evaluate differences between current and desired states of business processes.</p><p>• Facilitate and participate in AB testing to validate functionality and ensure quality.</p><p>• Work within Agile Scrum frameworks to prioritize tasks and deliver solutions efficiently.</p><p>• Support CRM-related functions, ensuring the system meets business needs and enhances customer interactions.</p><p>• Provide expertise in claim administration processes to improve operational efficiency and accuracy.</p><p>• Collaborate with cross-functional teams to ensure seamless integration of business requirements into technical solutions.</p>
<p><em> The salary range for this position is $150,000-$200,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The holiday season is almost here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Support the financial planning, reporting, and budgeting processes across the company's portfolio of businesses</li><li>Partner with key business leads to lead the budget, planning, and forecast formulation and execution</li><li>Generate monthly, quarterly and yearly reporting insights by gathering and analyzing data as well as actuals/projection variances</li><li>Identify relevant trends and key variance drivers. Advise leadership of opportunities and risk impacting the firm</li><li>Identify process improvements to reduce process cycle times, improve financial forecast quality, and enhance information provided to leadership for business decisions</li><li>Develop credibility and build partnerships with the accounting team and other key stakeholders across the company to facilitate efficiency, knowledge sharing, and opportunities for process improvement</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
<p>As a Business Systems Analyst / Scrum Master, you’ll play a pivotal role at the intersection of agile delivery, business processes, and technology implementation. You’ll guide cross-functional teams to deliver high-quality solutions while ensuring business requirements are clearly defined, traceable, and aligned with strategic goals.</p><p>Our technology ecosystem spans multiple platforms, business lines, and integration points — success in this role means balancing structured analysis with agile adaptability. You’ll partner with product owners, technology leaders, application developers, quality assurance testers, and other stakeholders to ensure solutions deliver meaningful, measurable value.</p><p>This is a hands-on, high-impact role in a fast-paced environment where curiosity, communication, and ownership drive results.</p><p><br></p><p>Accountabilities</p><p>• Drive clarity and documentation — capture detailed functional and technical requirements, workflows, and process and technology dependencies across systems and integration points.</p><p>• Translate business strategy into execution — work with business and technology leaders to define clear user stories, acceptance criteria, and sprint goals aligned to enterprise priorities.</p><p>• Facilitate agile delivery — lead sprint ceremonies (planning, stand-ups, reviews, retrospectives) and coach teams in Agile principles to promote continuous improvement and accountability.</p><p>• Bridge communication across functions — ensure seamless collaboration between products owners, technology leaders, project managers, developers, QA, and other roles and teams as needed.</p><p>• Balance agility and structure — manage iterative delivery in an Agile/Scrum framework while applying structured analysis where appropriate for compliance and traceability.</p><p>• Enable transparency and decision-making — track metrics and report on sprint progress to stakeholders.</p><p>• Champion alignment — communicate complex business or technical concepts in simple, actionable terms for diverse audiences.</p><p>• Promote continuous improvement — identify opportunities to enhance team performance, process efficiency, and product quality.</p><p>• Remove impediments to team progress by proactively identifying, tracking, and resolving blockers that hinder delivery.</p><p>• Drive on-time delivery by ensuring the team meets committed sprint and project dates, facilitating alignment across stakeholders, and escalating risks when necessary.</p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
We are looking for a Senior Business Analyst with expertise in risk management and derivatives to join our team in West Des Moines, Iowa. In this long-term contract role, you will collaborate with cross-functional teams to enhance and maintain system capabilities that support derivatives processes. This position offers a unique opportunity to drive system improvements while building subject-matter expertise in derivatives and related operations.<br><br>Responsibilities:<br>• Collaborate with technology teams using Agile methodologies to design and implement new or enhanced system functionalities.<br>• Analyze and document business requirements, process flows, and data interactions to ensure system efficiency.<br>• Manage and maintain the system backlog, ensuring features are well-documented and prioritized effectively.<br>• Plan and coordinate system development efforts, resolving roadblocks to achieve sprint and release objectives.<br>• Act as a liaison between business stakeholders and IT teams to oversee system maintenance and support activities.<br>• Monitor system performance regularly and identify opportunities for continuous improvement.<br>• Coordinate business processes related to derivatives, including portfolio onboarding, administration, and data management.<br>• Develop in-depth knowledge of derivatives systems and processes to support pre- and post-execution activities.<br>• Provide expertise to ensure seamless integration of systems and data across investment, risk, finance, and actuarial functions.
<p>The Systems Integration Business Analyst focuses on requirements and analysis for integrations between enterprise systems. This role works closely with engineering, middleware, and business teams to define data flows, APIs, and system handoffs across platforms such as ERP, CRM, billing, and third-party vendors. Responsibilities include documenting integration requirements, validating data movement, supporting testing, and assisting with production issue resolution related to system connectivity.</p>
<p><strong>Description of Position</strong></p><p> This role partners with business stakeholders and technical teams to define, document, and translate complex business and technical requirements into scalable solutions. The Technical Business Analyst supports systems implementations, data integration efforts, and process optimization initiatives, helping ensure solutions align with strategic objectives.</p>
<p>The Business Analyst partners with business stakeholders and technical teams to gather, document, and translate business requirements into functional and technical specifications. This role supports process improvement initiatives, system implementations, and operational enhancements by analyzing workflows, identifying gaps, and recommending data-driven solutions.</p><p>The Business Analyst works across departments to ensure business needs are clearly defined, prioritized, and successfully delivered through technology or process changes. Responsibilities include requirements gathering, documentation, stakeholder communication, testing support, and post-implementation validation.</p>
<p><strong>Position Overview:</strong></p><p>We are seeking a Business Analyst who has experience working alongside Azure Cloud Engineers to join our technology team. In this hybrid role, you will bridge business requirements with technical cloud solutions, supporting digital transformation initiatives and ensuring efficient and strategic use of Azure cloud services.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements for cloud-based projects.</li><li>Work closely with Azure Cloud Engineers to translate business needs into scalable, secure, and reliable Azure cloud solutions.</li><li>Support the design and implementation of cloud architectures, leveraging understanding of Azure services and capabilities.</li><li>Facilitate workshops, meetings, and presentations to communicate business needs, technical options, and project progress.</li><li>Assist in creating process flows, user stories, test cases, and detailed technical documentation.</li><li>Identify opportunities to optimize cloud processes, improve security, and enhance performance in partnership with technical teams.</li><li>Support project delivery by tracking requirements, managing documentation changes, and assisting with user acceptance testing (UAT).</li></ul><p><br></p>
<p>Robert Half Technology is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills.</p><p>What you get to do every single day</p><p>· Analyze and review business, technical, and functional requirements</p><p>· Work in close partnership with development team to invent and analyze product requirements to meet business goals</p><p>· Craft comprehensive user stories and profiles</p><p>· Develop creative and highly usable solutions for new product requirements</p><p>· Collaborate with designers on wire-frames, interactions and user flows</p><p>· Work with development and QA teams to test and implement new corrections and improvements</p><p>· Assist with the development of customer-focused documentation for software solutions</p>
<p><strong>Position Overview</strong></p><p>Robert Half is seeking an IT support professional with experience in IT Service Management, SAP support, and business analysis for our client in the Madison area. In this SAP Support Analyst role your responsibilities include evaluating and analyzing SAP Help Desk requests, resolving incidents, gathering business requirements for larger projects, assigning tasks to SAP team members, and coordinating to ensure timely completion of incidents and change requests. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor the SAP Help Desk daily and assess new incidents to determine proper resolution steps.</li><li>Resolve SAP incidents when possible and escalate complex issues appropriately.</li><li>Gather and analyze business requirements from stakeholders for requests requiring larger enhancements or changes.</li><li>Assign and track SAP Help Desk tasks for internal team members and offshore support.</li><li>Coordinate with SAP and offshore teams to ensure timely completion of incidents and changes.</li><li>Support SAP and other business/technology teams during design, development, and delivery to ensure scalable and robust solutions.</li><li>Identify, assess, and mitigate risks associated with solutions/designs.</li><li>Motivate and collaborate with team members outside direct authority to meet SAP Help Desk milestones and deliverables.</li><li>Communicate effectively with consultants and work closely in a global team environment.</li><li>Perform other duties as requested by the Director of SAP.</li></ul>
