<p>We are looking for a dedicated and personable Part-Time Bilingual Spanish Receptionist to join a dynamic non-profit organization in Cincinnati, Ohio. In this role, you will be the first point of contact, ensuring visitors, members, and families are greeted warmly and courteously. This is a Contract to Permanent position, ideal for a skilled individual with strong organizational abilities and fluency in both English and Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist all visitors, members, and families in a detail-oriented and courteous manner.</p><p>• Maintain a tidy and inviting reception area to create a positive first impression.</p><p>• Schedule appointments and manage calendars for staff and program participants.</p><p>• Monitor the public address system and ensure proper use.</p><p>• Record and maintain detailed notes for staff meetings to support follow-up and documentation.</p><p>• Assist with administrative tasks such as printing, filing, and preparing materials for events.</p><p>• Support Spanish-speaking families by coordinating meetings, explaining program details, and providing language assistance</p>
We are looking for a bilingual Receptionist to join a dynamic non-profit organization in Miami, Florida. This Contract to permanent position is ideal for someone with excellent interpersonal skills and a passion for providing exceptional service. The role requires fluency in English and Spanish and offers an opportunity to contribute to a meaningful cause while gaining valuable experience.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure a welcoming environment at the front desk.<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Respond to inbound calls courteously and provide accurate information.<br>• Handle general administrative duties, such as scheduling appointments and maintaining records.<br>• Assist with inquiries and provide support to both internal staff and external stakeholders.<br>• Monitor and manage the reception area to maintain a tidy and organized workspace.<br>• Communicate effectively in both English and Spanish to serve a diverse clientele.<br>• Perform other receptionist-related tasks as assigned, ensuring smooth operations.
We are looking for a bilingual Operations Specialist who is fluent in English and Spanish to join our team in San Mateo, California. This Contract-to-Permanent position involves handling workforce operations in a fast-paced, high-turnover environment, making it ideal for candidates with experience in industries such as janitorial services, security, or restaurants. The role requires exceptional organizational skills, attention to detail, and proficiency in Microsoft Office applications.<br><br>Responsibilities:<br>• Review and audit employee timecards to identify and correct missed punches or job code discrepancies.<br>• Monitor and manage time clock activity to ensure accuracy and compliance with company policies.<br>• Coordinate daily dispatch and shift assignments to optimize workforce efficiency.<br>• Support or lead safety training sessions in both English and Spanish.<br>• Communicate effectively with field staff and leadership to resolve scheduling or timekeeping issues.<br>• Maintain accurate documentation and records while contributing to process improvements.<br>• Ensure compliance with workforce policies and assist in implementing operational changes as needed.
<p>Robert Half is seeking a qualified Bilingual (English/Spanish) HR Generalist for our client in Baton Rouge, Louisiana. This role is temporary for 3-6 months but could possibly become permanent. In this position, you will support the Human Resources department by </p><p>performing daily functions including recruiting, onboarding, workforce development and benefits & leave, as well as enforcing company policies and practices. Experience working in UKG is a must. </p><p><br></p><p>Responsibilities</p><p>• Prepare job postings and place as needed</p><p>• Track and analyze recruiting and onboarding progress throughout the entire life cycle</p><p>• Collaborates with department managers to understand skills and competencies required for open positions</p><p>• Coordinates new hire testing and training</p><p>• Conducts or acquires background checks and reference checks</p><p>• Facilitates effective communication between candidates/employees, including the translation of conversations, documents, policies and practices from English to Spanish and Spanish to English</p><p>• Handles employment-related inquiries from applicants, employees and supervisors, referring complex and/or</p><p>• Maintain accurate and up to date personnel records and data entry in respective HR systems</p><p>• Performs routine tasks required to administer and execute HR programs</p><p>• Maintains compliance with federal, state & local employment laws and regulations and recommended best practices</p><p>• Maintains knowledge of trends, best practices, regulatory changes and new technologies in Recruiting, Human Resources, Talent Management and employment law</p><p><br></p>
<p>A growing organization in the Healthcare & Social Assistance sector is seeking a detail-oriented Administrative Support Specialist to join their team in Fallbrook, CA. This hybrid/remote role offers flexibility while supporting essential operations in one of Fallbrook’s largest and most impactful industries. This position is ideal for someone who enjoys working independently, is tech-savvy, and has a strong sense of initiative. You’ll be supporting clinical and administrative teams with scheduling, documentation, and communication tasks.</p><p><br></p><p><strong><u>Day-to-Day Responsibilities</u></strong></p><ul><li>Provide remote administrative support to healthcare professionals and case managers.</li><li>Schedule appointments, manage calendars, and coordinate virtual meetings.</li><li>Maintain accurate records and update databases.</li><li>Assist with billing, insurance verification, and patient communications.</li><li>Prepare reports and assist with compliance documentation.</li><li>Support onboarding and training of new staff.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Lebanon, Pennsylvania. In this long-term contract role, you will handle a high volume of inbound and outbound calls, providing exceptional service to clients while assisting with local tax-related inquiries. Comprehensive training will be provided to ensure you are equipped to manage various tax types efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to a high volume of inbound and outbound calls.</p><p>• Deliver accurate and courteous assistance regarding local tax-related queries.</p><p>• Learn and apply knowledge of different tax types through provided training.</p><p>• Maintain detailed records of customer interactions and resolutions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Address customer concerns effectively and escalate issues when necessary.</p><p>• Communicate clearly, both verbally and in writing, with clients and colleagues.</p><p>• Uphold company standards for customer satisfaction and responsiveness.</p><p>• Adapt to new processes and procedures to improve service quality.</p>
<p>The Construction Office Coordinator will play a key role in supporting field operations and office administration. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Coordinate daily office operations and support project managers and field staff.</li><li>Maintain project documentation including contracts, permits, change orders, and RFIs.</li><li>Schedule and track inspections, deliveries, and subcontractor activities.</li><li>Assist with payroll processing, timesheet collection, and job costing.</li><li>Manage inventory and order supplies for job sites and office.</li><li>Communicate with clients, vendors, and subcontractors professionally and promptly.</li><li>Support accounting with invoice processing and expense tracking.</li><li>Ensure compliance with safety and regulatory requirements.</li><li>Maintain organized filing systems (digital and physical).</li></ul>
<p>We are seeking a dynamic and detail-oriented Bilingual Spanish-Speaking HR Generalist to join a thriving organization committed to fostering employee engagement, promoting inclusivity, and driving operational excellence. This role is ideal for a self-starter with excellent communication skills in both English and Spanish, a passion for human resources, and the ability to effectively manage multiple HR responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide guidance and support to employees regarding workplace concerns, issues, and requests while maintaining impartiality.</p><p>• Coordinate and assist with onboarding activities, including orientation sessions for new hires.</p><p>• Ensure compliance with pre-employment requirements and ongoing employee documentation.</p><p>• Draft and revise various forms of communication, such as reports, instructional materials, and official correspondence.</p><p>• Organize and maintain HR filing systems, both digital and physical, ensuring easy access and accuracy.</p><p>• Apply company policies and HR guidelines consistently in daily operations.</p><p>• Support employee engagement initiatives by fostering a positive work environment.</p><p>• Conduct investigations into employee relations matters to address performance, conflicts, and turnover concerns.</p><p>• Collaborate with teams to translate HR documents and communications into Spanish when needed.</p>
We are looking for a dedicated Accounting Clerk to join our team in Miami, Florida. This Contract-to-permanent position offers the opportunity to contribute to daily financial operations while also engaging in purchasing activities. Ideal candidates will bring precision, organizational skills, and the ability to support both bookkeeping tasks and vendor management.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with accuracy and efficiency.<br>• Maintain and update financial records through consistent and precise data entry.<br>• Assist in reconciling invoices and ensuring timely payment processing.<br>• Manage purchase orders, vendor invoices, and receipts to support procurement activities.<br>• Communicate with vendors to confirm pricing, delivery timelines, and order details.<br>• Support monthly closings and assist in preparing financial reports as needed.<br>• Perform general accounting and administrative duties to ensure smooth operations.<br>• Utilize QuickBooks Online and other accounting tools to manage financial tasks effectively.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
<p>Robert Half is hiring for their client in the Biotech and Medical Device industry in Vista, CA. Vista is home to fast-growing biotech firms and medical device manufacturers! The Payroll Specialist will be responsible for processing payroll for hourly and salaried employees, ensuring accuracy and compliance with federal and state regulations.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Process bi-weekly payroll for 100+ employees.</li><li>Maintain payroll records and update employee data.</li><li>Ensure compliance with wage and hour laws.</li><li>Assist with payroll tax filings and year-end reporting.</li><li>Respond to employee inquiries regarding pay and deductions.</li><li>Collaborate with HR and Accounting on payroll-related matters.</li></ul>
<p>Are you a detail-oriented legal professional with a passion for helping plaintiffs seek justice? A well-respected boutique personal injury trial firm is seeking an experienced <strong>Legal Assistant</strong> to join their dedicated legal team. This is an excellent opportunity to become part of a firm known for its aggressive advocacy and strong trial results.</p><p><br></p><p><strong>About the Role:</strong></p><p> As a Legal Assistant, you’ll play a vital role in supporting attorneys through all phases of litigation. The ideal candidate will be proactive, highly organized, and confident managing multiple deadlines in a fast-paced trial environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and format legal documents including pleadings, discovery, and trial binders</li><li>Manage attorney calendars, deadlines, and court filings (state and federal)</li><li>Coordinate depositions, expert meetings, and trial preparation</li><li>Maintain client communication and case updates with empathy and professionalism</li><li>Assist with e-filing and document management systems</li><li>Provide general administrative and clerical support to attorneys and paralegals</li></ul><p><br></p><p><strong>Why You’ll Love This Firm:</strong></p><ul><li>Close-knit team with a collaborative and supportive environment</li><li>Direct access to experienced trial attorneys</li><li>Competitive salary and benefits package</li><li>Opportunities to grow with a successful litigation firm</li></ul><p><strong>Interested?</strong></p><p>Please send resumes to Vice President Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
<p>Our client is seeking a motivated and detail-oriented individual to join our team as a Part-Time Junior Accountant. This role is ideal for undergraduate accounting majors with at least 2 years of relevant experience or recent accounting graduates looking to gain hands-on accounting experience. The role is part-time and flexible, requiring 10-20 hours per week onsite in Conroe, making it a great opportunity to balance work with academic or personal commitments while furthering your career in accounting. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with day-to-day bookkeeping tasks, including accounts payable and receivable.</li><li>Prepare, review, and update financial data and reports to ensure accuracy and compliance.</li><li>Perform reconciliations of bank statements, credit card transactions, or other accounts.</li><li>Support the monthly, quarterly, and annual close processes.</li><li>Assist with data entry tasks related to journal entries and general ledger maintenance.</li><li>Conduct research and resolve discrepancies in financial data.</li><li>Provide support for audits by organizing and preparing records as needed.</li><li>Maintain and ensure accuracy of documentation, including digital and paper files.</li><li>Assist in tax preparation activities (as appropriate).</li><li>Collaborate with team members and leadership to implement process improvements and enhance reporting accuracy.</li></ul>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
This position serves as a supplemental resource to access information and solutions while receiving guidance on concerns. Key responsibilities include: • Listening to needs and concerns. • Investigating relevant issues and connecting clients with appropriate resources. • Acting as a guide to help navigate policies and available programs.
<p>Our Client is looking for an Accounts Payable Specialist for their location in East Houston. The ideal candidate will possess strong organizational skills and excel at managing high-volume invoice processing while maintaining accuracy and attention to detail. This role is essential in ensuring smooth financial operations and resolving discrepancies efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage over 300 invoices weekly, ensuring accuracy and timely payments.</p><p>• Reconcile vendor accounts and address discrepancies through thorough investigation and resolution.</p><p>• Handle both purchase order (PO) and non-purchase order (Non-PO) invoices with precision.</p><p>• Collaborate with internal teams to ensure proper coding and approval of invoices.</p><p>• Utilize intermediate to advanced Microsoft Excel skills to streamline processes and analyze data.</p><p>• Manage inventory-related accounts payable tasks effectively and accurately.</p><p>• Research and implement process improvements to enhance efficiency and accuracy.</p><p>• Support intercompany transactions and maintain accurate records.</p><p>• Maintain compliance with financial policies and procedures while managing accounts payable operations.</p>
<p>A modern and patient-focused dental practice in Carlsbad is looking for a warm, professional Front Office Receptionist to be the welcoming face of their clinic. If you love helping people, enjoy keeping things organized, and thrive in a healthcare setting, this role offers a great blend of customer service and administrative support.</p><p><br></p><p><strong><u>💼 What You’ll Be Responsible For:</u></strong></p><ul><li>Greet patients with a friendly and professional demeanor.</li><li>Check in and check out patients, verify insurance, and collect co-pays.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls, respond to inquiries, and confirm appointments.</li><li>Maintain a clean and organized front desk and waiting area.</li><li>Assist with patient records, intake forms, and basic billing tasks.</li></ul>
<p>We are looking for a skilled and proactive HR Generalist to join our esteemed wine industry team. This role is pivotal in fostering a positive and productive work environment while ensuring compliance with HR policies and procedures. The ideal candidate will have a strong background in human resources, payroll administration, and benefits management, along with exceptional organizational and interpersonal skills. Only candidates bilingual in English/Spanish will be considered.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain HR policies related to employee conduct, leave management, and workplace procedures.</p><p>• Ensure the employee handbook, records, and HR files are accurate, compliant, and updated annually.</p><p>• Manage onboarding and offboarding processes, including conducting exit interviews.</p><p>• Maintain accurate records of employee salary and wage history while coordinating participation in industry salary surveys.</p><p>• Lead the company’s safety committee and oversee compliance with workplace safety regulations.</p><p>• File workers’ compensation reports and investigate workplace injuries.</p><p>• Support recruitment efforts by reviewing résumés, participating in interviews, and assisting with the hiring process.</p><p>• Process weekly and bi-weekly payroll, including tracking contributions, managing wage garnishments, and handling employee status changes.</p><p>• Oversee healthcare benefits renewal, including eligibility, enrollment, deduction management, and contribution processing.</p><p>• Audit benefit records and payroll systems to ensure accuracy and compliance.</p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
We are looking for a detail-oriented and bilingual (Spanish/English) Intake Coordinator to join our team in Long Beach, California. This is a Contract to permanent position within the social care/services sector. The ideal candidate will bring strong organizational and communication skills, as well as the ability to work effectively in a team-oriented environment.<br><br>Responsibilities:<br>• Manage and update electronic records and ensure accurate documentation of client information.<br>• Maintain all departmental logs to ensure proper tracking and organization.<br>• Provide resources and information to clients and other relevant parties as needed.<br>• Assist in obtaining necessary signatures and completing paperwork for the Intake Department.<br>• Coordinate and schedule enrollment sessions for clients.<br>• Consult with supervisors to address crisis situations and provide timely intervention when required.<br>• Ensure compliance with program policies and procedures.<br>• Support the Administrative Coordinator with financial screenings and other intake-related tasks.<br>• Address and resolve complaints or concerns constructively and professionally.<br>• Perform additional duties as assigned to support the department's objectives.
<p><strong> Project/Program Manager I – Learning & Development Specialist</strong></p><p><strong>Service Type</strong>: Temporary- 26 weeks, potential for extension or conversion</p><p><strong>Location</strong>: Nashville, TN, (will consider candidates in New York City or Seattle) </p><p><strong>Department</strong>: Learning & Development</p><p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and bilingual Learning & Development (L& D) Specialist to support global training initiatives. This role focuses on content localization, translation, and program coordination, with a strong emphasis on Japanese language proficiency. The ideal candidate will be passionate about learning, culturally aware, and experienced in digital content creation.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the implementation and delivery of learning programs and initiatives</li><li>Translate and validate learning content from English to Japanese</li><li>Ensure cultural relevance and accuracy of translated materials</li><li>Provide administrative and operational support to the L& D team</li><li>Create engaging e-learning content using digital authoring tools</li><li>Manage multiple tasks and deadlines effectively</li><li>Maintain a professional and positive presence in a collaborative environment</li></ul><p><br></p>
<p><br></p><p> Job Hours of operation 7:30am-8:00pm central time </p><p> Job Schedule-Some Saturday hours may be required. </p><p> Job Schedule-five days on site. </p><p> TEMP TO PERM </p><p> bilingual is a plus but not required </p><p> Job Hours-40 hours </p><p> Interview process- 1 Interview - Onsite/WEBEX </p><p><br></p><p>A top tier insurance company is seeking a Producer Service Representative to join our fast-paced high energy growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals! </p><p><br></p><p> JOB SUMMARY </p><p> The Producer Service Center Representative is responsible for addressing escalated customer service concerns inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of the company products and systems. </p><p><br></p><p> RESPONSIBILITIES </p><p> - Demonstrate consistent good quality and performance results. </p><p> - Provide consistent service that is customer focused and professional. </p><p> - Supporting Field Sales agents with insurance product information </p><p> - Assist with basic technical troubleshooting </p><p> - Be able confident and capable to handle all new business underwriting claim and compensation situations. </p><p> - Learn soft skills while communicating with customers </p><p> - Focus on customers' needs and develops a customer centric approach in servicing customers needs. </p><p> - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work customer satisfaction and other KPIs. </p><p> - Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership. </p><p> - Learn all policy product lines all procedures for the core and worksite calls. </p><p> - Provides support for business partners as needed. </p><p> - Represents the company tenants: Personal Connection Empathy Problem-Solving and Ownership. </p><p><br></p><p> </p><p> </p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>ERSEA Enrollment & Administrative Support Specialist</p><p><strong>Schedule:</strong> Mon–Fri, 8:00 a.m.–4:30 p.m.; occasional evenings/overtime; weekends as needed based on agency needs</p><p><strong>Department:</strong> ERSEA (Eligibility, Recruitment, Selection, Enrollment & Attendance)</p><p><br></p><p>Summary</p><p>Provide high-touch administrative and enrollment support to the ERSEA Department by answering phones, scheduling enrollment appointments, completing and tracking applications, following up with families on missing health documentation, entering and maintaining accurate data in the agency database, uploading records, monitoring attendance, and assisting with application approvals.</p><p>Key Responsibilities</p><ul><li>Answer high-volume phone lines; triage inquiries and route calls/messages promptly.</li><li>Schedule and manage enrollment appointments; send reminders and confirmations.</li><li>Conduct ongoing follow-up with parents/guardians for missing health documentation (e.g., immunizations, IHPs, medical statements).</li><li>Prepare, review, and complete enrollment applications; verify eligibility information.</li><li>Perform accurate data entry and document uploads into the agency database.</li><li>Track application status and support approvals in line with ERSEA policies.</li><li>Monitor attendance data and escalate concerns in accordance with guidelines.</li><li>Maintain organized electronic and paper files; protect confidential information.</li><li>Collaborate with ERSEA and site staff to resolve enrollment and documentation issues.</li><li>Provide general front-office support (copies, scans, forms, mail, reception coverage).</li></ul><p><br></p>
<p><strong>Job Title: Senior Portfolio Manager</strong></p><p><br></p><p><strong></strong></p><p><strong>Overview</strong></p><p>The Senior Portfolio Manager oversees the daily operations, compliance, staff, and maintenance of Oakland Housing Authority’s rental housing and facilities. This role ensures properties are well-managed, financially sound, and meet all regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day operations of assigned properties.</li><li>Ensure compliance with HUD, Section 42 Tax Credit, and local/state housing regulations.</li><li>Oversee leasing, rent collection, and timely unit turnovers.</li><li>Prepare budgets, monitor expenses, and review financial reports.</li><li>Supervise, train, and evaluate property management staff and vendors.</li><li>Ensure maintenance schedules, inspections, and work orders are completed.</li><li>Provide leadership in safety, risk management, and customer service.</li><li>Prepare reports, meet deadlines, and represent the Authority at community meetings.</li></ul><p><br></p>
