<p>We are looking for a skilled Contract Administrator to join our client's team in South Windsor, CT. This long-term contract position offers the opportunity to manage repair purchase orders for a variety of commercial and military airline customers. You will play a vital role in ensuring customer satisfaction by handling quotations, shipments, invoicing, and tracking contractual requirements with precision and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of repair purchase orders, ensuring prompt acknowledgment, quoting, shipping, and invoicing.</p><p>• Monitor and fulfill contractual obligations, including asset reporting, on-time delivery, and turn time penalty avoidance.</p><p>• Collaborate effectively across multiple departments, such as Manufacturing, Quality Engineering, Program Management, and Customer Support, to communicate customer requirements and delivery performance.</p><p>• Serve as the primary liaison for customer inquiries and issues related to assigned orders, maintaining strong relationships.</p><p>• Participate in after-hours Aircraft on Ground (A.O.G.) Response Team support, including holidays and weekends.</p><p>• Prepare detailed reports for internal and external stakeholders, ensuring accuracy and compliance with customer agreements.</p><p>• Utilize tools like SAP R/3 to manage purchase orders and contractual terms efficiently.</p><p>• Support continuous improvement initiatives by identifying opportunities to enhance processes and customer service.</p><p>• Coordinate with suppliers and field representatives to maintain smooth operations and timely delivery.</p><p>• Ensure adherence to company policies and procedures while meeting customer expectations.</p>
<p>Robert Half is working with a client seeking a dedicated Office Clerk / Customer Service Representative to join their team. This role is ideal for someone who is well-spoken, detail-oriented, and enjoys assisting residents with permits, documentation, and customer service needs in a municipal office setting.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Assist residents with construction permits and related documentation</li><li>Provide customer support in person, over the phone, and via email</li><li>Answer, screen, and transfer incoming calls</li><li>Identify and help resolve missing documents for resident projects</li><li>Perform accurate data entry and update records in the system</li><li>Support day-to-day office functions including filing, scheduling, and correspondence</li><li>Ensure residents and visitors are assisted promptly and professionally</li></ul><p><br></p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are looking for a highly skilled and resourceful Sr. Administrative Assistant to support key functions in a dynamic wholesale distribution environment. This long-term contract position, based in Edison, New Jersey, requires an individual with strong attention to detail who can manage multiple priorities while maintaining a high level of discretion. The role offers a hybrid schedule, with four days onsite and one day remote, and provides an excellent opportunity to contribute to the smooth operation of leadership activities and customer-facing initiatives.<br><br>Responsibilities:<br>• Coordinate and manage logistics for leadership meetings, including scheduling, documentation, communication, and resource distribution.<br>• Maintain and update databases related to customer satisfaction projects, collaborating with internal teams and external vendors as needed.<br>• Handle administrative tasks such as gift card fulfillment, complaint tracking, and responding to correspondence from government agencies.<br>• Oversee office organization, including supply inventory management and assisting with onboarding processes for new employees.<br>• Manage calendars, schedule appointments, and organize conference calls to ensure seamless communication and time management.<br>• Arrange domestic and international travel plans, including booking flights, accommodations, and preparing detailed itineraries.<br>• Prepare and process export and import documents, ensuring compliance with all relevant regulations.<br>• Provide accurate and timely administrative support to leadership teams, ensuring confidentiality and precision.<br>• Assist with special projects that may require occasional evening or weekend work.<br>• Contribute to the overall efficiency of the office by identifying areas for improvement and implementing solutions.
We are looking for an Assistant Customer Operations specialist to join our team in Stockton, California. This contract position involves supporting customer operations and ensuring seamless communication between internal departments and external clients. The role requires an individual who thrives in a fast-paced environment and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Coordinate the end-to-end order management process, from order receipt to invoice generation, ensuring accuracy in pricing, terms, and invoicing.<br>• Build and maintain strong relationships with internal teams, including Sales, Operations, Logistics, and Finance, as well as external customers.<br>• Provide timely and thorough responses to customer inquiries, resolving issues effectively and enhancing customer satisfaction.<br>• Act as a liaison and resource for Sales, Marketing, Quality, and other departments to support customer needs.<br>• Ensure compliance with company policies and procedures, maintaining readiness for audits and reviews.<br>• Manage multiple priorities while adhering to deadlines and maintaining attention to detail.<br>• Utilize Microsoft Office tools to prepare reports, track data, and perform daily tasks with efficiency.<br>• Offer support for international shipping and trade compliance processes, ensuring smooth operations.<br>• Collaborate with teams to resolve connectivity issues and provide solutions to customer concerns.<br>• Continuously improve processes and contribute innovative ideas for enhancing customer operations.
<p><strong>Key Responsibilities</strong></p><ul><li>Implement family needs assessments, consolidate results, and develop recommendations to address identified needs.</li><li>Build and maintain partnerships with community organizations to provide training on parenting, life skills, literacy, health care, financial planning, conflict resolution, and more.</li><li>Recommend and support emergency response procedures for families in crisis, coordinating with community agencies for immediate assistance.</li><li>Develop cooperative relationships with community resources that provide employment support, job training, and placement opportunities.</li><li>Recruit prospective families and assist with the Head Start enrollment process.</li><li>Conduct home visits to create and monitor family plans, provide follow-up on referrals, and serve as case manager to link families with community services.</li><li>Advocate for families by promoting effective collaboration and coordination with local agencies.</li><li>Support family transitions into and out of Early Head Start/Head Start and into Kindergarten.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>
<p><strong>Robert Half is working with a reputable property management company that is looking to add a Bilingual Leasing Assistant to their team. This role is ideal for someone who enjoys working with people, is detail-oriented, and thrives in a fast-paced environment.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist prospective residents, conduct property tours, and answer inquiries</li><li>Guide applicants through the leasing process, including applications and lease agreements</li><li>Provide support to current residents and ensure a high level of customer service</li><li>Manage administrative tasks such as data entry, lease documentation, and filing</li><li>Communicate effectively in both Spanish and English with tenants and staff</li></ul><p><br></p>
<p>Are you someone passionate about working with community-based organizations and creating programs that make a meaningful impact in the lives of others? We’re searching for a talented and organized professional to oversee the implementation and management of programs aimed at assisting individuals and families facing economic challenges. This role combines program management, collaboration with community organizations, and regulatory compliance to deliver critical services to those in need.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Program Leadership:</strong> Direct all aspects of utility-focused customer assistance initiatives, including planning, execution, and communication, while ensuring compliance with regulatory requirements.</li><li><strong>Community Partnership:</strong> Act as the primary point of contact with community-based organizations, managing contracts and providing training to caseworkers to ensure successful delivery of services.</li><li><strong>Performance & Budget Management:</strong> Oversee budget allocation and program goals, monitor resources, and ensure expenditures and productivity align with organizational and regulatory objectives.</li><li><strong>Training Coordination:</strong> Provide training to internal staff, contractors, and caseworkers involved in program delivery, ensuring they are equipped with necessary skills and knowledge.</li><li><strong>Process Improvement:</strong> Collaborate across departments to identify opportunities for operational improvements and implement technological solutions that enhance program delivery and reporting.</li><li><strong>Marketing & Outreach:</strong> Design and execute marketing initiatives to raise awareness of programs and services among target audiences.</li><li><strong>Data Compliance:</strong> Manage and report program progress both internally and externally, adhering to regulatory requirements and organizational standards.</li></ul>
We are looking for a friendly and organized Receptionist to join our team on a contract basis in Tallahassee, Florida. As the first point of contact for visitors and callers, you will play a crucial role in ensuring smooth front-desk operations while delivering exceptional customer service. This position offers an opportunity to showcase your communication and administrative skills in a detail-oriented environment.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring they have a positive experience from the moment they arrive.<br>• Manage walk-in inquiries and provide accurate information or direct them to the appropriate personnel.<br>• Answer and route incoming calls using a multi-line phone system, maintaining efficiency and a detail-oriented demeanor.<br>• Handle incoming and outgoing mail, including sorting and distribution.<br>• Perform light administrative tasks to support the team and maintain operational flow.<br>• Address customer concerns with empathy and a focus on resolving issues promptly.<br>• Keep the front desk area organized, presentable, and conducive to a welcoming atmosphere.<br>• Collaborate with team members to ensure seamless communication and support across departments.
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent position, you will play a pivotal role in ensuring our customers receive exceptional value and support, fostering long-term success for our organization. The ideal candidate will thrive in a fast-paced environment and consistently deliver outstanding experiences tailored to customer needs.<br><br>Responsibilities:<br>• Serve as a proactive and empowered advocate for customer success, addressing concerns and delivering personalized solutions.<br>• Handle a high volume of customer interactions, meeting a daily target of 85 calls while maintaining quality service.<br>• Troubleshoot technical issues and utilize self-service tools to effectively resolve customer challenges.<br>• Analyze customer inquiries independently and provide timely, accurate resolutions.<br>• Demonstrate in-depth knowledge of the company's products and services to enhance customer experiences.<br>• Collaborate across departments to achieve one-call resolutions, ensuring seamless support and satisfaction.<br>• Adapt to dynamic situations and prioritize customer needs with a sense of urgency.<br>• Maintain accurate records and data entry to support operational efficiency.<br>• Utilize tools such as Microsoft Teams, Word, Outlook, and Excel to streamline communication and reporting.
<p>We are looking for a dedicated and friendly Receptionist to join our team on a long-term contract basis. Based in Spokane Valley, Washington, this role involves being the first point of contact for visitors, providing exceptional customer service, and supporting administrative tasks to ensure smooth daily operations. If you take pride in creating a welcoming environment and enjoy working collaboratively, this position is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and customers warmly, determine the purpose of their visit, and direct them to the appropriate personnel or location within the establishment.</p><p>• Handle incoming calls using a multi-line phone system, ensuring prompt and courteous responses to inquiries.</p><p>• Manage payment receipts for goods and services and maintain accurate records of transactions.</p><p>• Perform administrative duties such as preparing and transmitting correspondence, sorting and distributing mail, and organizing courier deliveries.</p><p>• Collaborate with coworkers to maintain customer satisfaction and support daily operations.</p><p>• Operate computer systems to process customer invoices, payment records, and other essential documents.</p><p>• Maintain punctuality and a positive attitude, contributing to a supportive and detail-oriented workplace environment</p>
<p><strong>Please contact Jennifer Fukumae via LinkedIn for fastest consideration for this opportunity.</strong></p><p> </p><p><strong>Job Posting: </strong>Client Service Associate</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Location: </strong>San Jose, 100% onsite</p><p><strong>Comp</strong>: $88-120k + Bonus</p><p> </p><p>Are you ready to elevate your career with a fast-growing Wealth Management Firm that has expanded by $400 million in recent years? We’re seeking a driven and detail-oriented <strong>Client Service Advisor</strong> to join this dynamic team! This is your chance to be part of a company that values work-life balance, delivers outstanding investment returns, and offers competitive compensation. Join a collaborative team where your skills will make a direct impact on clients' success and the firm's continued growth. If you're passionate about providing exceptional client service and want to grow with a firm on the rise, we want to hear from you. <strong>Apply now</strong> to take the next step in your career and please ping <strong>Jennifer Fukumae </strong>on LinkedIn to have a conversation about the role!</p><p> </p><p> <strong>Responsibilities</strong>:</p><ul><li>Generate performance reporting and analyze effects of contribution and attribution.</li><li>Assist with implementing back office reconciliation processes.</li><li>Provide a high level of customer support to high net worth individuals.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in bank operations (web calls) and international banking support.</li></ul>
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
<p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
<p>We are seeking an organized and personable Receptionist to be the welcoming face and voice of our company. As the first point of contact for clients, guests, and employees, the Receptionist plays a pivotal role in creating a positive and professional impression. This position requires excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Front Desk Management</strong>:</p><ul><li>Greet and welcome clients, visitors, and employees with a warm and professional demeanor.</li><li>Manage incoming and outgoing calls, direct inquiries to the appropriate department, and take messages as needed.</li><li>Ensure the front desk area is tidy, organized, and equipped with necessary materials (brochures, business cards, etc.).</li></ul><p><strong>Visitor Coordination</strong>:</p><ul><li>Maintain a visitor log and coordinate visitor access, including issuing visitor badges as needed.</li><li>Provide directions, assistance, and information to guests visiting the office.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Assist with scheduling appointments, meetings, and conference room reservations.</li><li>Perform basic administrative tasks, including data entry, scanning, copying, and filing documents.</li><li>Distribute incoming mail and coordinate outgoing mail and courier services.</li></ul><p><strong>Communication Management</strong>:</p><ul><li>Serve as the first point of contact for general inquiries via phone or email, ensuring efficient communication and resolution.</li><li>Relay important messages to employees in a timely and accurate manner.</li></ul><p><strong>Office Coordination</strong>:</p><ul><li>Assist with inventory management and ordering of office supplies.</li><li>Support the organization of office events or meetings as needed.</li><li>Act as a liaison between office management and guests or clients.</li></ul><p><br></p>
<p><strong>Senior Client Service Associate or Associate Director of Client Service</strong></p><p><strong>Location:</strong> 100% Remote (Optional hybrid from San Francisco office)</p><p><strong>Industry:</strong> Wealth Management / Family Office</p><p><strong>Compensation:</strong> $90,000–$110,000 base (flexible DOE) + Discretionary Bonus (15–30%)</p><p><br></p><p>A boutique wealth advisory firm is seeking a highly capable and polished <strong>Senior Client Service Associate</strong> or <strong>Associate Director of Client Service</strong> to join its elite team. This is a rare opportunity to work with ultra-high-net-worth individuals and families in a fully remote role, supporting the design and management of sophisticated single-family office structures.</p><p><br></p><p><strong>About the Firm</strong></p><p>Founded in 2012, the firm partners with a select global client base of founders, investors, and multi-generational families. Unlike traditional multi-family offices, this team builds and manages fully customized single-family offices, integrating wealth strategy, portfolio management, financial operations, and family office services. Their approach is deeply personalized, with a focus on depth of relationship rather than volume of clients.</p><p><br></p><p><strong>Position Overview</strong></p><p>This role sits between junior client service staff and senior directors, supporting high-touch operational needs for ultra-wealthy clients. You’ll work directly with leadership and contribute to a best-in-class service model, while helping shape internal processes and scalability. The ideal candidate is entrepreneurial, mature, curious, and team-oriented—with the operational sharpness and discretion required to serve billionaire clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the end-to-end client experience across onboarding, subscriptions, redemptions, money movements, and reporting</li><li>Coordinate wires, funding requests, and operational workflows for family office clients</li><li>Support philanthropic entities and foundation-related operations</li><li>Monitor tax-related workflows and liaise with external accountants</li><li>Review investment performance reports for accuracy (Addepar)</li><li>Maintain CRM systems and organize client documentation</li><li>Partner with leadership on client service initiatives and process improvements</li><li>Communicate professionally with clients, their family offices, and allied professionals</li><li>Assist with KYC documentation, custodial paperwork, and entity setup</li></ul><p><strong>Why Join This Team?</strong></p><ul><li>100% remote flexibility (with optional office access)</li><li>Low turnover and strong team stability</li><li>Quarterly offsites with team-building and strategic sessions</li><li>Collaborative culture focused on building something meaningful</li><li>Health, dental, and vision insurance (100% employer-paid for employees)</li><li>Paid parental leave</li><li>401(k) with employer match</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are seeking an organized and personable Receptionist to be the welcoming face and voice of our company. As the first point of contact for clients, guests, and employees, the Receptionist plays a pivotal role in creating a positive and professional impression. This position requires excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Front Desk Management</strong>:</p><ul><li>Greet and welcome clients, visitors, and employees with a warm and professional demeanor.</li><li>Manage incoming and outgoing calls, direct inquiries to the appropriate department, and take messages as needed.</li><li>Ensure the front desk area is tidy, organized, and equipped with necessary materials (brochures, business cards, etc.).</li></ul><p><strong>Visitor Coordination</strong>:</p><ul><li>Maintain a visitor log and coordinate visitor access, including issuing visitor badges as needed.</li><li>Provide directions, assistance, and information to guests visiting the office.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Assist with scheduling appointments, meetings, and conference room reservations.</li><li>Perform basic administrative tasks, including data entry, scanning, copying, and filing documents.</li><li>Distribute incoming mail and coordinate outgoing mail and courier services.</li></ul><p><strong>Communication Management</strong>:</p><ul><li>Serve as the first point of contact for general inquiries via phone or email, ensuring efficient communication and resolution.</li><li>Relay important messages to employees in a timely and accurate manner.</li></ul><p><strong>Office Coordination</strong>:</p><ul><li>Assist with inventory management and ordering of office supplies.</li><li>Support the organization of office events or meetings as needed.</li><li>Act as a liaison between office management and guests or clients.</li></ul><p><br></p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 9 AM - 6 PM *</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 7 AM - 4 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent role, you will play a key part in ensuring customer satisfaction and long-term success by providing exceptional support and personalized service. If you thrive in a fast-paced environment and have a passion for delivering elite experiences, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as an empowered advocate for customers, ensuring their needs are addressed promptly and effectively.<br>• Handle a high volume of daily calls, meeting a target of 85 calls per day.<br>• Personalize customer interactions to minimize effort and enhance the overall experience.<br>• Analyze customer concerns independently and provide timely, effective solutions.<br>• Troubleshoot technical issues using available self-help tools and resources.<br>• Maintain a strong understanding of Milwaukee products and services to better assist customers.<br>• Collaborate with cross-functional teams to resolve inquiries efficiently and achieve one-call resolutions.<br>• Utilize data entry skills to document customer interactions accurately and efficiently.<br>• Leverage Microsoft Teams, Word, Outlook, and Excel for communication and reporting purposes.
<p>We are looking for a detail-oriented and welcoming Receptionist to join our team in Dublin, California. This is a long-term contract position where you will play a vital role in creating a positive first impression for visitors and ensuring smooth office operations. The ideal candidate will excel in customer service, have strong organizational skills, and thrive in a fast-paced environment.</p><p><br></p><p>Receptionist Responsibilities:</p><p>• Provide exceptional customer service to all visitors, clients, and colleagues, ensuring a positive and detail-oriented experience.</p><p>• Greet and assist guests, connecting them with their designated host.</p><p>• Handle incoming calls efficiently and courteously, directing them to the appropriate contacts.</p><p>• Manage the ordering and stocking of office supplies to maintain adequate inventory levels.</p><p>• Support mail and scanning operations as needed to ensure timely and accurate processing.</p><p>• Oversee the visitor management process, including guest check-in and issuing security access badges.</p><p>• Assist with administrative tasks such as preparing documents, printing, photocopying, and scanning.</p><p>• Coordinate on-site meetings and events by reserving conference rooms and arranging catering services.</p><p>• Collaborate with team members to achieve the goals of the Workplace Services department.</p><p><br></p><p>If you are interested in this Receptionist position, please apply today!</p>
<p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p> </p><p><strong>Responsibilities</strong>:</p><ul><li>Act as the <strong>primary point of contact</strong> for all service-related client needs, ensuring timely and precise execution across a range of requests</li><li><strong>Collaborate with senior leadership</strong> to implement client-specific strategies and contribute to firm-wide initiatives</li><li>Build deep relationships by <strong>understanding client preferences</strong>, anticipating needs, and exceeding expectations</li><li><strong>Guide and support junior team members</strong>, including Client Service Associates and Analysts, on shared accounts</li><li>Work closely with clients and their external advisors (tax, legal, estate) to <strong>implement complex wealth planning strategies</strong>, including philanthropic and tax-advantaged initiatives</li><li>Foster strong relationships with <strong>clients’ extended professional teams</strong>, such as personal CFOs, executive assistants, and family office staff</li><li>Serve as a <strong>mentor and subject matter resource</strong> for new team members</li><li>Partner with internal investment professionals to assist in <strong>cash deployment and portfolio implementation</strong></li><li>Provide cross-functional support on <strong>internal projects and firm priorities</strong> as needed</li></ul>
We are looking for an Office Services Associate to join our team in Houston, Texas, on a contract basis. In this role, you will provide critical back-office support to ensure seamless operations for our client, handling tasks such as reprographics, mail services, and reception support. This position requires a proactive, detail-oriented individual who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Perform reprographic tasks, mail services, and intake functions following established protocols to meet client deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing paper and toner supplies.<br>• Prioritize and manage workflow effectively to ensure timely completion of all assignments.<br>• Conduct quality assurance checks on completed work to uphold high standards of accuracy and professionalism.<br>• Maintain logs and records for office services operations to ensure proper documentation and tracking.<br>• Handle sensitive and confidential documents with care and in compliance with company policies.<br>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.<br>• Provide reception support and assist with hospitality services as needed.<br>• Adhere to both company and client policies while using equipment and supplies efficiently.<br>• Lift and transport items weighing up to 50 pounds regularly as part of job duties.
