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187 results for Administrative And Customer Service jobs

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards. Responsibilities: • Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs. • Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions. • Explain available banking products and services clearly so customers can make informed decisions. • Record details of customer conversations and resolutions accurately in internal systems. • Work closely with colleagues to maintain a consistent and positive experience across customer interactions. • Identify appropriate banking options by reviewing customer needs and recommending suitable solutions. • Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards. • Stay informed on current banking offerings, service procedures, and support guidelines. • Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
2026-07-30T00:00:00Z

Customer Service

Findlay, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client in the Findlay area is seeking a friendly, detail-oriented Customer Service Representative to join their team on a contract-to-hire basis. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.
2026-07-30T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Customer Service Administrator

Oakland, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Customer Service AdministratorJob DescriptionSeeking a Customer Service Administrator to provide administrative support while delivering excellent customer service.Responsibilities<ul><li>Manage customer correspondence</li><li>Coordinate schedules and appointments</li><li>Enter and update customer information</li><li>Process reports and documentation</li><li>Support internal departments</li></ul>
2026-08-07T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. In this role, you will act as a central point of contact for customers while helping internal teams deliver a consistent and responsive experience. The ideal candidate brings strong organizational skills, sound judgment, and a commitment to accurate, high-quality service. Responsibilities: • Serve as a primary contact for customer inquiries, providing timely updates and clear communication throughout the service process. • Partner with departments across the business to help ensure work is completed accurately and within expected timeframes. • Monitor service activity and follow up on open items so customers remain informed on status and next steps. • Review completed orders or service records to confirm charges align with customer agreements and approved terms. • Maintain organized documentation, account notes, and administrative records to support daily operations and reporting needs. • Handle inbound and outbound customer communication professionally, resolving concerns and escalating issues when appropriate. • Support a collaborative workflow by coordinating with internal stakeholders to address service questions, billing concerns, and account needs.
2026-08-10T00:00:00Z

Customer Service Administrator

Oakland, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
The Customer Service Administrator serves as the primary point of contact for residents, applicants, and visitors while supporting office operations.Responsibilities<ul><li>Answer phones and respond to inquiries</li><li>Provide administrative support to various departments</li><li>Track requests and follow up with customers</li><li>Maintain records and databases</li><li>Assist with special projects</li></ul>
2026-07-24T00:00:00Z

Sales / Customer Service Support

Austin, TX
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are looking for a personable and detail-focused Sale Support specialist to join a collaborative team in Austin, Texas. This long-term contract opportunity supports a high-volume customer base and combines sales support, order coordination, pricing administration, and customer communication within an established territory structure. The role is well suited to someone who can balance multiple priorities, stay highly organized, and build strong working relationships with customers and internal sales leaders. A structured training program will be provided to help you become confident with processes, systems, and day-to-day account support responsibilities. Responsibilities:• Manage day-to-day sales support activities for an assigned territory while partnering closely with a designated sales manager.• Process customer orders, pricing updates, approvals, and account-related entries accurately across internal systems.• Coordinate shipment-related communication and follow up with customers to help ensure timely and accurate order fulfillment.• Respond to a large volume of customer inquiries with professionalism, building strong relationships through clear and responsive service.• Prepare and maintain sales support documentation, correspondence, and transaction records with close attention to detail.• Work across multiple platforms, including Excel, SAP and Microsoft 365 applications, to track requests, update records, and support reporting needs.• Balance competing priorities in a fast-paced environment while meeting service expectations and internal deadlines.• Participate in onboarding and ongoing training to develop product, process, and system knowledge needed for long-term success.
2026-08-03T00:00:00Z

Inside Sales and Customer Service Representative

Fremont, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a proactive Inside Sales and Customer Service Representative to support daily customer interactions and branch coordination in California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys balancing customer service, order processing, and sales support in a fast-paced environment. The person in this role will help ensure accurate documentation, timely follow-up, and a high standard of service for customers and internal teams. Responsibilities: • Handle incoming customer questions, service requests, and order-related concerns through phone and email with professionalism and urgency. • Prepare and distribute sales and operational paperwork such as invoices, contracts, pick documents, packing records, and return-related forms. • Take ownership of customer concerns by addressing routine issues directly and escalating more complex situations to the appropriate team members for resolution. • Coordinate closely with branch staff, outside sales partners, and operational teams to keep communication clear and service activities on track. • Provide requested records, transaction details, and supporting documentation to customers and internal locations as needed. • Monitor open issues and follow up consistently with customers and internal departments until each matter is fully resolved. • Identify service problems or unusual conditions that may affect the customer experience and communicate them to leadership promptly. • Support branch operations with occasional after-hours response needs or facility opening and closing duties when required.
2026-08-05T00:00:00Z

Administrtive/Clerical

Wheat Ridge, CO
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a detail-oriented Administrtive/Clerical to support daily administrative activities in Wheat Ridge, Colorado. This Long-term Contract position is well suited for someone who is comfortable handling clerical tasks, maintaining accurate records, and assisting with department operations under direct supervision. The ideal candidate brings strong organizational skills, confidence with business software, and previous exposure to HR-related support work. Success in this role requires clear written communication, accuracy, and the ability to work both independently and collaboratively. Responsibilities:• Enter, update, and maintain business records with a high level of accuracy and attention to detail.• Provide day-to-day administrative support to an individual or department to help keep operations running smoothly.• Prepare, format, and revise documents, spreadsheets, and presentation materials using standard office software.• Review written materials for grammar, clarity, and consistency before distribution or filing.• Assist with clerical processes such as document handling, data tracking, and general office coordination.• Support HR-related administrative activities, including organizing records and helping with routine personnel documentation.• Communicate effectively with team members and internal contacts to gather information and complete assigned tasks.• Manage multiple assignments efficiently while following direction and taking initiative when appropriate.
2026-07-27T00:00:00Z

Medical Customer Service

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Representative to support patients and healthcare staff by providing outstanding service in a fast-paced medical environment. This role is responsible for handling patient inquiries, scheduling appointments, verifying information, and ensuring a positive experience for every patient interaction. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer incoming calls and respond to patient questions in a professional and courteous manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographic and insurance information</li><li>Assist patients with intake forms, referrals, and general office procedures</li><li>Route calls and messages to appropriate clinical or administrative staff</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Resolve patient concerns and escalate complex issues when needed</li><li>Support front desk and administrative operations as required</li><li>Follow HIPAA guidelines and maintain patient confidentiality at all times</li></ul>
2026-08-05T00:00:00Z

Customer Service II

Kalamazoo, MI
onsite
Temporary / Contract
16.15 - 17.5 USD / Hourly
We are looking for a detail-oriented Customer Service II team member to support election-related administrative operations for a contract position in Kalamazoo, Michigan. This opportunity is ideal for someone who enjoys structured office work, accurate record handling, and assisting the public with professionalism and care. The role combines customer support, document preparation, and data management in a fast-paced non-profit environment. This role is 100% onsite, will require some overtime and will support local elections. Responsibilities:• Prepare outgoing ballot materials by organizing documents, assembling mail packets, and confirming items are ready for distribution.• Process incoming ballot shipments by opening containers, sorting contents, and arranging materials for the next handling step.• Create and apply mailing labels, print voter address information, and ensure envelopes are properly prepared for delivery.• Maintain organized voter documentation through accurate filing and systematic record management.• Enter voter-related information into the designated voter file system with a high level of accuracy.• Manage physical records such as master cards and voter identification files to support efficient document retrieval.• Assemble and package election supplies to help ensure materials are ready for operational use.• Respond to voter inquiries by phone or in person, providing clear and courteous assistance on routine questions.
2026-08-10T00:00:00Z

Customer Service Representatives

Chula Vista, CA
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-08-03T00:00:00Z

Customer Service Manager

Vernon-Rockville, CT
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Customer Service ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. A growing nationwide service-based organization, is seeking a Customer Service Manager to lead and oversee a high-performing team focused on customer service, account management, and operational excellence. This is a great opportunity for a strong leader who thrives in a fast-paced environment and enjoys building processes, developing teams, and driving results. This role is open due to growth and promotion internally. Job Description<ul><li>Lead, coach, and develop the Account Managers to support a high-performance, customer-focused culture</li><li>Oversee strategic accounts to ensure service expectations, customer needs, and contractual obligations are met</li><li>Serve as the point of escalation for complex customer service and account-related issues</li><li>Build strong client relationships through proactive communication and service support</li><li>Monitor team performance metrics, including response times, open work order aging, and service levels</li><li>Support new account rollouts and partner cross-functionally to ensure smooth implementation</li><li>Oversee quoting, work order communication, and account documentation processes</li><li>Partner with the Director on special projects with priority clients</li></ul> Qualifications<ul><li>Associates or Bachelors Degree preferred</li><li>5+ years of experience in customer service, account management, or related role</li><li>2+ years of leadership or supervisory experience( you will oversee a small team)</li><li>Experience in a service-based industry such as facilities, mechanical/HVAC, construction, manufacturing or related environments</li><li>Strong communication, organizational, and problem-solving skills</li></ul> If you are interested in this opportunity and would like to be considered, apply today or email your resume to Drew.Schroll@RobertHalf com.
2026-07-24T00:00:00Z

Customer Service Manager

Shelton, CT
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Customer Service Manager - (Full- Time, Permanent!!)Location: Shelton, CTSalary: $85,000 - $100,000 DOE Are you an Experienced Customer Service Manager ready to lead and develop a high-performing customer support team in Shelton, CT?! We have a wonderful client ready to meet you then!! This leadership role is ideal for a hands-on manager who excels at coaching employees, resolving complex customer issues, and driving exceptional service standards. Candidates with leadership experience in Customer Service or Accounts Receivable are encouraged to apply. Key Responsibilities<ul><li>Lead, mentor, and develop a team of Customer Service professionals.</li><li>Oversee daily operations to ensure exceptional customer satisfaction and efficient workflow.</li><li>Handle and resolve escalated customer concerns in a professional, timely, and effective manner.</li><li>Establish performance expectations, conduct coaching sessions, and complete employee evaluations.</li><li>Identify opportunities to improve customer service processes and operational efficiency.</li><li>Collaborate with cross-functional teams including Sales, Operations, Finance, and Accounting.</li><li>Monitor service metrics, prepare reports, and implement continuous improvement initiatives.</li><li>Foster a positive, customer-focused culture while maintaining high employee engagement.</li></ul>Qualifications<ul><li>5+ years of management experience leading a Customer Service or Accounts Receivable team.</li><li>Proven experience resolving escalated customer service situations with professionalism and sound judgment.</li><li>Strong leadership, coaching, and team development skills.</li><li>Excellent interpersonal, communication, and conflict-resolution abilities.</li><li>Strong organizational and problem-solving skills with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and experience with CRM or ERP systems is a plus.</li><li>Bachelor's degree is preferred but not required with equivalent leadership experience.</li></ul>Compensation & Benefits<ul><li>Competitive salary: $85,000 - $100,000 DOE</li><li>Comprehensive medical, dental, and vision insurance</li><li>Generous Paid Time Off (PTO) package</li><li>Paid holidays</li><li>401(k) with company match</li></ul>Please apply to Daniele.Zavarella@roberthalf(com)
2026-07-23T00:00:00Z

Customer Service Manager

Baytown, TX
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Our client is hiring a bilingual Customer Service Manager to guide a customer support team serving transportation and warehousing operations in Baytown, Texas. This role blends team leadership, service excellence, and process oversight to ensure customers receive timely, accurate communication across shipping, inbound, export, and warehouse activity. The ideal candidate brings a strong background in logistics-focused customer service, communicates effectively in English and Spanish, and is skilled at improving workflows while supporting daily operational demands. Experience working with rail transportation, domestic shipping, exports, or inbound logistics preferred. Responsibilities for the Bilingual Customer Service Manager• Direct and mentor customer service staff, coordinators, and team leads to build a high-performing, service-focused department.• Manage day-to-day customer support activity, ensuring questions, requests, and service concerns are addressed quickly and thoroughly.• Handle complex or escalated customer matters and work across departments to reach effective resolutions.• Coordinate closely with warehouse, transportation, and operations teams to support order accuracy, shipment flow, and consistent customer updates.• Support logistics activity tied to rail movements, domestic inbound freight, export shipments, and other transportation-related services.• Evaluate existing procedures, refine standard operating practices, and introduce improvements that strengthen consistency and efficiency.• Lead team meetings, coaching sessions, and training efforts to encourage accountability, development, and engagement.• Perform internal compliance reviews to confirm adherence to company policies, service expectations, and operational procedures.• Assist with hiring, onboarding, and training new employees to support team growth and continuity.• Review billing questions, invoicing concerns, performance metrics, and system or automation improvement opportunities with cross-functional partners.
2026-07-30T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-08-07T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-10T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
20 - 21 USD / Hourly
A growing financial services firm is seeking a Customer Service Representative to provide exceptional support to clients while assisting with account inquiries and administrative tasks. This role is ideal for individuals who enjoy helping customers and working in a professional office environment. To learn more and apply for these opportunities please call Kenji Nakano at 808.452.0265.Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities<ul><li>Answer incoming phone calls and assist customers with inquiries</li><li>Provide exceptional customer service and issue resolution</li><li>Process requests and update customer records</li><li>Schedule appointments and route calls appropriately</li><li>Maintain accurate documentation of customer interactions</li><li>Assist with administrative and clerical tasks</li><li>Respond to email correspondence promptly</li><li>Support daily office operations</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Ready to take the next step in your customer service career? We're partnering with a well-established company in the insurance industry that is looking for a Customer Service Representative to join their busy and supportive team! In this contract role, you'll help members and policyholders by answering questions related to life, health, and disability insurance coverage. If you enjoy helping others, solving problems, and delivering exceptional service over the phone, this could be a great fit for you. What You'll Do:<ul><li>Handle inbound customer calls and provide professional, friendly support.</li><li>Assist with questions related to policy benefits, billing, claims, payments, and coverage details.</li><li>Accurately update customer information and document interactions in company systems.</li><li>Make outbound follow-up calls as needed to resolve issues and complete service requests.</li><li>Support members from a variety of professional organizations, including educators, engineers, pilots, and service members.</li><li>Maintain accuracy, quality standards, and excellent customer service in a fast-paced environment.</li></ul>If you're looking to continue growing your customer service career, we'd love to hear from you! Apply today through the Robert Half website or call 515-706-4974 and mention this is a contract role through Robert Half supporting a company in the insurance industry.
2026-08-10T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-08-10T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join an onsite team in New Jersey. This role is ideal for someone who delivers high-touch support, communicates clearly, and helps clients resolve billing and payment questions with professionalism and care. This is a Long-term Contract position supporting customers in a call center setting, with a strong emphasis on providing a high-quality service experience and accurate follow-through. Responsibilities: • Guide customers through payment portal use, including making payments online and setting up recurring payment options. • Respond to inbound inquiries related to billing, invoices, account balances, and payment concerns while maintaining a high standard of service. • Investigate customer issues, identify the source of payment or account discrepancies, and route complex matters to the appropriate team when necessary. • Record conversations, account changes, and issue outcomes thoroughly to ensure complete and accurate customer histories. • Partner with billing, credit, sales, operations, and customer support teams to resolve account-related questions efficiently. • Assist with accounts receivable follow-up, payment application questions, and inquiries involving credit status or account holds. • Support customers during the adoption of the payment platform by explaining updates and helping them complete key actions successfully. • Manage sensitive or escalated interactions calmly, using empathy, sound judgment, and solution-oriented communication. • Share recurring service trends, customer pain points, and process concerns with leadership to improve the overall client experience.
2026-08-07T00:00:00Z

Customer Service Representative

Levittown, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to support prospective and existing clients from our Delaware location. This contract opportunity is ideal for someone who enjoys guiding customers toward the right business solutions while delivering a thoughtful and responsive service experience. The person in this role will balance relationship building, order support, and accurate recordkeeping in a fast-moving environment while working closely with a collaborative team. Responsibilities:• Engage with prospective customers to understand their goals and recommend services that align with their needs• Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests• Enter and manage customer orders accurately using company systems and standard workflows• Maintain complete and up-to-date client information to support service accuracy and ongoing communication• Partner with colleagues across the team to create a consistent and seamless customer journey• Keep current on service offerings, product details, and relevant industry information to support informed conversations• Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes• Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting
2026-07-30T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-07-24T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a team in Fort Wayne, Indiana in a Contract to Permanent position. In this role, you will serve as a key point of contact for customers, providing timely support, resolving questions, and ensuring orders are handled accurately. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering a positive customer experience. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a solutions-focused approach. • Place and update customer orders in internal systems while checking details for completeness and correctness. • Handle a mix of inbound and outbound communication to address inquiries, confirm information, and follow up on open issues. • Investigate customer concerns and work with internal teams to provide prompt, effective resolution. • Maintain clear records of customer interactions, order activity, and service outcomes. • Use Microsoft Excel and related tools to track information, review data, and support daily service tasks. • Provide consistent support that strengthens customer satisfaction and helps maintain efficient service operations.
2026-07-31T00:00:00Z