We are looking for a Customer Service Representative to support vendor and client account servicing for a Long-term Contract opportunity in Richmond, Virginia. This role is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains a strong focus on accuracy in customer records. The position will involve regular outbound outreach, detailed documentation, and close coordination with internal teams to help keep account setup and payment-related processes moving efficiently.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment information.<br>• Guide customers through payment methods, registration steps, and account setup expectations in a clear and detail-focused manner.<br>• Enter new information and revise existing records accurately within company databases and account management platforms.<br>• Record conversations, status updates, and planned next steps to maintain complete and organized account histories.<br>• Reconnect with vendors and clients when applications are incomplete or when additional details are needed to finalize account setup.<br>• Audit account information for consistency and investigate discrepancies through research and direct customer contact.<br>• Partner with cross-functional teams to address account concerns and support timely issue resolution.<br>• Consistently achieve performance expectations related to call activity, service quality, productivity, and customer experience.
<p><strong>Seasonal Front Desk Receptionist (Tax Season)</strong></p><p>Duration: January through Mid-April 2027</p><p>Schedule: Full-Time | Monday-Friday</p><p><br></p><p>It's that time of year! We're partnering with several public accounting firms as they prepare for a busy tax season and are seeking organized, professional individuals to support their front desk operations.</p><p><br></p><p>This opportunity is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service. Apply today or give our team a call at 563-359-3995 to learn more! </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Greet clients and visitors in a professional manner</li><li>Answer and direct incoming phone calls</li><li>Schedule appointments and assist with client communications</li><li>Manage incoming and outgoing mail and documents</li><li>Support tax season workflow by organizing client paperwork</li><li>Perform general administrative and clerical tasks</li><li>Maintain confidentiality of sensitive client information</li></ul><p><strong><u>What to Expect:</u></strong></p><ul><li>Full-time hours throughout tax season</li><li>Opportunity to gain experience in a professional accounting environment</li><li>Exposure to public accounting and tax operations</li><li>Great fit for individuals seeking seasonal office experience or those interested in accounting and business environments</li></ul>
We are looking for a Business Analyst to support service-focused operations within our Financial Services team in Rolling Meadows, Illinois. This role works closely with stakeholders to evaluate business needs, improve customer service workflows, and translate findings into practical recommendations. The ideal candidate brings strong analytical thinking, experience reviewing operational documents, and the ability to contribute effectively within an Agile Scrum environment.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear objectives, process improvements, and support priorities.<br>• Analyze call center and customer service operations to identify inefficiencies, service gaps, and opportunities to improve the client experience.<br>• Review business and operational documentation to confirm accuracy, completeness, and alignment with established requirements.<br>• Perform gap analysis to compare current processes with desired outcomes and recommend actionable solutions.<br>• Create and maintain business requirements, process maps, user stories, and related project documentation for cross-functional teams.<br>• Partner with Scrum team members during planning, refinement, and review activities to help move initiatives forward effectively.<br>• Support testing and validation efforts by confirming that delivered solutions meet business expectations and documented needs.
We are looking for a Medical Front Desk Specialist to support a non-profit healthcare environment in Portland, Oregon. This Contract position will serve as a key point of contact for patients, helping create an organized and welcoming front office experience while coordinating essential administrative tasks. The ideal candidate brings strong scheduling, check-in, and insurance support experience, along with the ability to manage electronic medical records accurately and effectively.<br><br>Responsibilities:<br>• Welcome patients upon arrival, guide them through the check-in process, and maintain a courteous and attentive front desk presence.<br>• Schedule, confirm, and adjust patient appointments while helping balance provider calendars and clinic flow.<br>• Collect and update demographic, insurance, and other required patient information with a high level of accuracy.<br>• Verify insurance coverage and assist with front-end administrative steps related to patient benefits and eligibility.<br>• Enter, review, and maintain patient data within the electronic medical records system to support complete and current documentation.<br>• Answer incoming calls, respond to routine questions, and direct patients or visitors to the appropriate department or resource.<br>• Support daily reception operations by handling general administrative duties, filing, and front office coordination.<br>• Assist with office process updates or workflow-related system changes as needed to help maintain continuity of patient service.
We are looking for a dependable Dispatcher to support daily operations and serve as a key point of contact for customers and field teams in Elkhart, Indiana. This Long-term Contract position is ideal for someone who communicates clearly, stays organized under pressure, and can manage multiple service needs in a fast-paced environment. The right candidate will help coordinate schedules, respond to incoming requests, and ensure timely updates across dispatch activities.<br><br>Responsibilities:<br>• Receive service calls and inquiries, gather essential details, and route requests to the appropriate team members.<br>• Build and adjust daily schedules to align technician availability, customer needs, and operational priorities.<br>• Use computer-aided dispatch tools to track assignments, monitor progress, and maintain accurate service records.<br>• Communicate with customers, drivers, or field personnel to provide status updates and resolve routine service concerns.<br>• Coordinate logistics to support efficient movement of personnel, equipment, or service resources throughout the day.<br>• Document call activity, dispatch notes, and service outcomes with a high level of accuracy and timeliness.<br>• Work closely with internal teams to address scheduling conflicts, urgent requests, and changes in service plans.
<p><strong>Job Title:</strong> Accounts Payable Specialist / Lead</p><p><strong>Schedule:</strong> Hybrid (3 days onsite / 2 days remote)</p><p><strong>Hours:</strong> Monday–Friday, typically 8:00 AM–5:00 PM, with flexibility for 8:30 AM–5:30 PM or 9:00 AM–6:00 PM</p><p><strong>Job Summary</strong></p><p>Our client is seeking an Accounts Payable Specialist / Lead to support a fast-paced, high-volume AP environment across North America. This role will serve as a liaison between operations and the global service center, helping to manage reconciliations, escalations, GAAP-related analysis, and compliance with global policies. The company is looking for someone who is adaptable, organized, and able to perform well under pressure. This opportunity has the potential to become permanent after a minimum 6-month commitment, though this is not guaranteed.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as a liaison between operations and the global service center</li><li>Perform reconciliations and assist with escalations</li><li>Support GAAP analysis and policy compliance</li><li>Assist with procurement and non-transportation invoices</li><li>Support additional accounts payable functions in a high-volume environment</li></ul>
<p>We are seeking a detail-oriented and organized Junior Administrative Assistant to support daily office operations. This role is ideal for someone early in their administrative career who is eager to learn, multitask, and contribute to a fast-paced team environment. Based on general knowledge.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide general administrative support to team members and leadership. </li><li>Answer and direct phone calls, emails, and other correspondence.</li><li>Schedule meetings, manage calendars, and coordinate appointments. </li><li>Prepare, format, and maintain documents, reports, and filing systems. </li><li>Assist with data entry, recordkeeping, and database updates. </li><li>Order office supplies and help maintain an organized workspace. </li><li>Welcome visitors and support front desk coverage as needed. </li><li>Perform other administrative duties and special projects as assigned. </li></ul><p><br></p>
<p>Robert Half is seeking a Receptionist to support daily office operations in Honolulu. This role requires strong phone skills, a professional demeanor, and the ability to provide outstanding service to both internal and external customers. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer, screen, and transfer incoming phone calls</li><li>Welcome visitors and maintain a positive first impression of the office</li><li>Schedule appointments and manage calendars</li><li>Perform data entry, filing, and general administrative duties</li><li>Process incoming mail and deliveries</li><li>Maintain office supplies and assist with office organization</li><li>Support staff with clerical and administrative projects</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions.<br>• Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests.<br>• Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines.<br>• Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience.<br>• Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand.<br>• Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records.<br>• Support inbound and outbound customer communication as needed to address pending items and confirm request completion.<br>• Carry out additional service and administrative tasks that contribute to smooth daily operations.
<p>We are looking for a Customer Service Representative to support a manufacturing-related operation in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles customer concerns effectively, and stays organized in a fast-paced service environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive customer experience across phone and email channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls promptly, maintaining a courteous and attentive communication style throughout each interaction.</p><p>• Investigate customer questions related to photo enforcement programs and provide clear, accurate information to resolve concerns.</p><p>• Record complete and precise notes from each customer interaction in the appropriate system on a daily basis.</p><p>• Escalate complex or sensitive issues to the Team Lead quickly to support timely resolution.</p><p>• Guide customers through payment processing, including assistance with credit card transactions for violations.</p><p>• Review work email and internal communication channels each day to stay current on updates and service needs.</p><p>• Support additional customer service and administrative tasks as needed to meet team objectives.</p><p><br></p><p>The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs.<br>• Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns.<br>• Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records.<br>• Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season.<br>• Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers.<br>• Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making.<br>• Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service.<br>• Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions.<br>• Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
<p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
<p>We are looking for a Dispatcher to join a fast-paced logistics operation. This contract opportunity is ideal for someone who is highly organized, comfortable working from a desk while staying engaged with floor activity, and confident coordinating drivers throughout the delivery day. The person in this role will help keep routes on schedule, address service issues as they arise, and support smooth execution before, during, and after driver departures.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain driver route plans using internal dispatch and tracking systems to support efficient daily delivery operations.</p><p>• Oversee pre-departure activities by receiving incoming vehicles, organizing package staging areas, and preparing the site for driver loadout.</p><p>• Support driver check-in and dispatch release by answering route questions, resolving package concerns, and confirming readiness before departure.</p><p>• Provide real-time guidance to drivers on delivery performance, policy adherence, and safe operating practices throughout the shift.</p><p>• Monitor active routes, identify service disruptions, and coordinate timely solutions when delivery, payment, compliance, or technical issues occur.</p><p>• Review proof-of-delivery records and photos, flag incomplete or inaccurate documentation, and ensure follow-up on unresolved exceptions.</p><p>• Reconcile undelivered or failed packages after routes return, reset operational areas, and complete reports needed for shift transition and risk tracking.</p><p>• Maintain consistent coverage at the dispatch station while collaborating with on-site team members to keep daily workflows moving efficiently.</p><p>• Assist with package sorting during high-volume periods when operational needs require additional floor support.</p>
We are looking for a Dispatcher to support daily coordination efforts for a Contract position based in Nashville, Tennessee. This role focuses on managing incoming service requests, organizing schedules efficiently, and ensuring timely communication between customers and field teams. The ideal candidate is comfortable in a fast-paced environment, provides strong customer service, and uses dispatch systems confidently to keep operations running smoothly.<br><br>Responsibilities:<br>• Coordinate daily assignments by reviewing incoming requests, prioritizing needs, and routing work to the appropriate personnel.<br>• Respond to customer and client inquiries professionally through phone and other communication channels while providing accurate updates.<br>• Monitor active service activity and adjust schedules as needed to maintain efficient coverage and timely response.<br>• Enter, track, and update dispatch information within computer-aided dispatch and related systems with close attention to detail.<br>• Work closely with drivers, technicians, or field staff to confirm job status, resolve issues, and communicate changes promptly.<br>• Support logistics planning by organizing routes, balancing workload demands, and helping improve response efficiency.<br>• Maintain clear records of calls, service activity, and operational notes to support accurate reporting and follow-up.
We are looking for an Administrative Coordinator to support secure badge issuance and access administration at an on-site client location. This Long-term Contract position is ideal for someone who combines strong administrative ability with a strong customer service approach and careful attention to confidential records. The role focuses on coordinating credential data, supporting access permissions, and helping maintain an organized, responsive badging process in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee daily badge and access administration for employees, contractors, visitors, vendors, and other approved individuals requiring site entry.<br>• Create, update, and maintain identification profiles, including capturing and uploading photo records with a high level of accuracy and consistency.<br>• Review credential data regularly to identify expired, incomplete, or noncompliant records and coordinate timely corrections or renewals.<br>• Set and adjust access permissions based on approved security guidelines and role-based authorization needs.<br>• Work closely with on-site security leadership to support established access procedures and ensure badge operations align with site protocols.<br>• Safeguard sensitive personnel and security information by handling all records with discretion and strict confidentiality.<br>• Track badge stock, printing materials, and related supplies to help ensure uninterrupted daily operations through timely reordering.<br>• Provide attentive front-line support to internal and external contacts while managing requests efficiently in a high-demand setting.
We are looking for a personable and organized Customer Service Representative to support day-to-day tenant communication for a Contract position based on-site in Glendale, California. In this role, you will serve as a key point of contact for residents and visitors, providing timely assistance, resolving routine concerns, and directing inquiries to the appropriate teams when needed. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and is comfortable using technology in a fast-paced property administration environment.<br><br>Responsibilities:<br>• Respond to incoming tenant calls and provide clear, attentive support for questions related to property services and general concerns.<br>• Route requests to the appropriate internal departments when issues require specialized follow-up or escalation.<br>• Maintain accurate records of conversations, service needs, and updates using property management software and related systems.<br>• Assist with front-line customer service activities that support daily property administration operations on site.<br>• Coordinate with leasing, maintenance, and administrative teams to help ensure tenant needs are addressed efficiently.<br>• Monitor open inquiries and follow up as needed to promote timely resolution and a positive tenant experience.<br>• Use digital tools and office systems confidently to manage communications, track requests, and support team workflows.
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations.<br><br>Responsibilities:<br>• Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing.<br>• Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed.<br>• Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements.<br>• Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests.<br>• Establish and maintain dealer records, distribute dealer application materials, and support account setup activities.<br>• Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate.<br>• Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions.<br>• Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
We are looking for a flexible Accounting Specialist to join a manufacturing team in St. Cloud, Minnesota. This is a Long-term Contract position supporting a variety of front-office and accounting functions, with an emphasis on maintaining coverage across key administrative and receivables activities. The right candidate will be comfortable adapting to different workflows, learning multiple desk assignments, and contributing wherever support is needed.<br><br>Responsibilities:<br>• Provide cross-functional office support by stepping into different assignments such as front desk coverage, purchasing assistance, and accounts receivable tasks as needed.<br>• Assist with accounts receivable processing, including entering orders, handling billing-related activities, and supporting daily cash application workflows.<br>• Scan and process checks accurately while helping maintain organized financial records and documentation.<br>• Follow established procedures for each desk assignment to ensure continuity when covering for team members who are absent or on vacation.<br>• Complete rotating training across multiple office functions to build familiarity with department processes and maintain reliable backup coverage.<br>• Support account reconciliation activities and other routine accounting functions to help keep transactions accurate and up to date.<br>• Collaborate with staff across multiple plant-related accounting workflows to help balance workload and maintain timely processing.<br>• Contribute to office operations in a team-oriented environment and assist with additional administrative or accounting duties as business needs change.
<p>Tyler Houk (Practice Director with Robert Half) is offering an exciting opportunity for a Controller in the Agriculture industry, based in Lemoore, California. This role is pivotal in maintaining the financial well-being of the organization, providing accounting services, operating reports, and insightful analysis. </p><p><br></p><p>Responsibilities:</p><p>• Develop and manage the financial health of the organization, providing critical accounting services and operating reports.</p><p>• Ensure compliance with company policies, accounting/finance standards, and current federal, state, and local laws.</p><p>• Drive financial improvements across all areas of the organization, using independent judgment and discretion.</p><p>• Maintain daily banking schedule and ensure its accuracy and completeness.</p><p>• Oversee the timely monthly and annual financial closing process, and conduct analytical reviews of the results compared to the budget.</p><p>• Prepare the first draft of monthly financial statements and tax deposits according to the applicable schedule.</p><p>• Manage the financial, accounting, and analysis functions of the company in line with statutory requirements and sound financial management practices.</p><p>• Provide reporting and financial analysis support to sales and plant production departments as required.</p><p>• Implement procedures to protect company assets, including controls within the area of supervision and monitoring the presence and condition of all company assets.</p><p>• Handle cash received from front desk/window purchases by balancing drawer and recording information.</p>
We are looking for an Office Services Associate to support day-to-day back-office operations for a client site. This long-term contract opportunity is ideal for someone who is organized, service-oriented, and comfortable handling document production, mail distribution, and administrative support in a fast-paced, detail-focused environment. The role also provides broader operational assistance across hospitality, facilities, reception, and audio/visual needs as business demands require.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing instructions, confirming required details, and tracking work through established logs and job documentation.<br>• Complete high-volume copy, scanning, document intake, and mailroom tasks accurately while following site procedures and service expectations.<br>• Organize assignments based on urgency and delivery commitments to ensure all work is accepted, processed, and returned within required timeframes.<br>• Communicate proactively with clients, team members, and leadership regarding priorities, completion timelines, and any issues that may affect service delivery.<br>• Perform routine quality checks on completed work to maintain accuracy, presentation, and consistency across document services.<br>• Support the operation of copiers, scanners, bindery tools, and related equipment by replenishing paper, toner, and other supplies as needed.<br>• Resolve minor equipment or workflow issues independently and escalate more complex problems to supervisory staff when appropriate.<br>• Handle confidential materials with discretion while following company and client policies for security, careful conduct, and cost-conscious use of resources.
We are looking for a Customer Service Representative to join a team in Sharonville, Ohio in a Contract to Permanent position. This role focuses on delivering responsive support for incoming customer inquiries, processing orders with precision, and helping customers navigate product-related questions. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Respond to a steady volume of incoming customer calls and emails while providing courteous, timely service.<br>• Enter new orders into internal systems, review details for accuracy, and update records as customer needs change.<br>• Assist customers with questions related to product availability, pricing, shipment timing, and order status.<br>• Provide general product guidance and help customers identify suitable solutions based on their requirements.<br>• Work with sales, operations, production, and shipping teams to address issues and support on-time order fulfillment.<br>• Handle order revisions, cancellations, and follow-up communication to keep customers informed throughout the process.<br>• Escalate more complex service or product concerns to the appropriate internal contacts and monitor progress until resolved.<br>• Maintain complete and accurate documentation of customer interactions, order activity, and service outcomes.
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
<p><strong>Job Title: </strong>Accounts Payable Specialist / Receptionist</p><p> <strong>Location:</strong> Jackson, MI (On-Site, Monday – Friday, 7:30am – 4pm)</p><p> <strong>Starting Salary:</strong> Up to $50,000 + Benefits</p><p> <strong>Industry:</strong> Manufacturing</p><p><br></p><p><strong>Job Summary:</strong></p><p>Our manufacturing client is seeking an Accounts Payable Specialist / Receptionist to support daily accounting operations while serving as the front desk point of contact for visitors, callers, and internal staff. This role is ideal for someone who is organized, detail-oriented, and eager to grow their accounting and administrative skills in a fast-paced environment. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process vendor invoices, match purchase orders, and assist with coding invoices for payment. Based on general knowledge.</li><li>Help maintain accounts payable records and ensure invoices are entered accurately and timely. Based on general knowledge.</li><li>Assist with check runs, filing, and vendor statement reconciliation. </li><li>Respond to vendor inquiries regarding payment status and account information. </li><li>Greet visitors, answer and direct incoming phone calls, and manage front desk coverage. </li><li>Handle incoming and outgoing mail, deliveries, and general office correspondence. </li><li>Support administrative tasks such as data entry, scanning, filing, and supply ordering. </li><li>Work with accounting and operations teams to support day-to-day office and financial processes. </li></ul>