<p>Robert Half is offering an exciting opportunity for an Assistant Controller in the Greater Philadelphia area. In this Assistant Controller role, you will be responsible for overseeing the entire financial process as well as personnel. You will also work closely with other departments on improving efficiencies, cost reductions, and areas for growth. </p><p><br></p><p>Responsibilities:</p><ul><li>Manage and supervise financial processes, including accounts receivable, budgeting, and secondary tasks such as credit management, insurance, and banking.</li><li>Collaborate with other departments to identify opportunities for improving operational efficiency, reducing costs, and fostering growth.</li><li>Assess the organization's technology and information systems needs to align with business objectives.</li><li>Develop and oversee annual budgets to ensure they meet the company’s strategic goals.</li><li>Utilize construction-specific accounting tools, such as Textura and Procore, to streamline financial processes and reporting.</li><li>Work directly with company leadership to execute financial planning and provide actionable insights.</li><li>Ensure compliance with industry standards and regulations within the construction accounting domain.</li><li>Leverage Foundations Construction Software to manage financial data and reporting effectively.</li></ul>
<p>Thriving healthcare company is looking to hire a Senior Accountant with proven corporate accounting experience. As the Senior Accountant, you will prepare journal entries, track cash transactions, prepare balance sheet reconciliations, analyze and generate financial statements, maintain the general ledger, define variances, create annual budgets, and assist with the year-end audit process. The successful candidate for this role will have public accounting expertise, sharp analytical skills, excellent time management abilities, and strong written and verbal communication skills.</p><p><br></p><p>How you will make an impact</p><p>• Implement revenue generating control systems</p><p>• Prepare financial reports/statements</p><p>• Complete month close general ledger activities</p><p>• Financial planning & analysis</p><p>• Corporate Bank Reconciliations</p><p>• Manage ERP Systems</p><p>• Perform account reconciliation</p><p>• Ensure compliance with GAAP</p><p>• Assist will annual forecasting</p><p>• Coordinate and assist other departments as needed</p><p>• Ad hoc projects</p>
<p>Robert Half has a client seeking a Social Media Director with strong experience in the pharmaceutical industry. This is a long-term consulting opportunity that can be done remotely (EST). You will develop and implement digital strategies to connect with patients and healthcare professionals, while ensuring strict compliance with industry regulations. You will be responsible for creating compliant and engaging content, monitoring social channels for adverse events and patient feedback, managing paid advertising campaigns, and analyzing data to optimize performance and build brand trust, all while collaborating closely with legal and compliance teams.</p><p> </p><p>Responsibilities include:</p><ul><li>Develop and execute a social media strategy, create a content calendar, and produce engaging and compliant content for platforms like LinkedIn, X (formerly Twitter), and others. </li><li>Ensure all social media content and activities comply with complex pharmaceutical regulations, working closely with Legal, Medical, and Regulatory (MLR) teams. </li><li>Actively monitor social channels to identify and respond to adverse events, product complaints, patient inquiries, and misinformation.</li><li>Run and manage paid social media campaigns, optimizing ad spend and targeting to reach the right audiences.</li><li>Track key performance indicators (KPIs), analyze campaign data, and prepare reports to demonstrate success and inform future strategies.</li></ul><p><br></p>
<p><strong>Cost Accounting Manager </strong></p><p><br></p><p>A client of ours is looking for a Cost Accounting Manager for a contract role. The ideal candidate will be responsible for overseeing all aspects of cost accounting, including standard costing, BOM (Bill of Materials) management, and system reporting within EPICOR. This role requires strong analytical skills, a deep understanding of manufacturing cost structures, and the ability to partner cross-functionally to drive financial accuracy and efficiency.</p><p><br></p><p><strong>Responsibilities of Cost Accounting Manager </strong></p><ul><li>Manage and oversee the company’s cost accounting function, ensuring accuracy in standard costs, inventory valuation, and cost reporting.</li><li>Develop, maintain, and update standard costing models to reflect current production processes and costs.</li><li>Oversee the accuracy of Bills of Materials (BOMs) and routings to ensure proper cost roll-ups and product costing.</li><li>Leverage EPICOR ERP system to extract, analyze, and report cost data, ensuring system integrity and alignment with accounting standards.</li><li>Monitor and analyze manufacturing variances, identifying root causes and recommending corrective actions.</li><li>Collaborate with operations, supply chain, and production teams to provide cost analysis, forecasting, and recommendations to improve profitability.</li><li>Lead monthly and quarterly cost close processes, including reconciliations and journal entries.</li><li>Prepare and present cost reports, financial analysis, and performance metrics to senior management.</li><li>Ensure compliance with GAAP and company policies for cost accounting practices.</li><li>Provide leadership, mentoring, and development to cost accounting staff.</li></ul><p><br></p>
<p>Robert Half has partnered with a successful client within the property management industry on their search for a Property Accountant. As the Property Accountant, you will manage all accounting/bookkeeping transactions, assist with journal entry preparation, analyze leasing costs, review market lease reconciliations, perform accounting analysis, review and approve vendor invoices, assist with the year-end financial audit process, prepare monthly bank reconciliations, review and maintain property budget, and assist with annual entity tax returns. The ideal candidate for this role should have strong knowledge of generally accepted accounting principles, experience with real estate accounting software, and advanced financial analysis skills.</p><p><br></p><p>What you get to do daily</p><p>· Prepare financial statements </p><p>· Maintain capital lease and monthly payment schedules</p><p>· Prepare and review bank reconciliations</p><p>· Analyze budget metrics activities</p><p>· Manage and update tenant charges</p><p>· Support and facilitate the auditing process</p><p>· Prepare property projections</p><p>· Assist with cash flow analysis</p><p>· Prepare complex journal entries and account reconciliations</p>
We are looking for a skilled Bankruptcy Associate Attorney to join a prestigious law firm in Wilmington, Delaware. This position offers an excellent opportunity to work within a nationally recognized Bankruptcy and Restructuring team, specializing in complex Chapter 11 cases and distressed transactions. The ideal candidate will bring expertise in corporate bankruptcy matters and adversary proceedings, contributing to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Represent clients in Chapter 11 bankruptcy cases, adversary proceedings, and related litigation.<br>• Draft and analyze court documents, including pleadings, motions, and other legal filings.<br>• Participate in hearings, depositions, and negotiations to advocate effectively for clients.<br>• Conduct thorough legal research to develop strategic solutions for client matters.<br>• Collaborate closely with partners and clients on restructuring, insolvency, and distressed asset transactions.<br>• Maintain accurate case files and manage ongoing client communications.<br>• Provide clear, strategic counsel to clients facing bankruptcy and restructuring challenges.<br>• Ensure compliance with Delaware Bankruptcy Court procedures and practices.
We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania. This role involves providing technical support and resolving IT-related issues to ensure smooth operations. The ideal candidate will have experience with troubleshooting, system administration, and user support in widely used technology environments.<br><br>Responsibilities:<br>• Address and resolve user issues related to Active Directory, Windows 10, and Google Suite applications.<br>• Perform troubleshooting for desktop hardware, software, and peripheral devices such as Chromebooks and HDMI connections.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical problems.<br>• Provide support within Windows environments, including configuration and maintenance tasks.<br>• Assist users with basic troubleshooting steps to diagnose and resolve IT concerns.<br>• Collaborate with team members to ensure seamless communication and support across departments.<br>• Offer guidance and training to users on Google Apps and other software tools.<br>• Maintain accurate records of issues, solutions, and user interactions for future reference.<br>• Conduct periodic checks and updates on systems to prevent recurring issues.<br>• Support hardware setup and connectivity for desktops and related equipment.
<p>We are looking for a detail-oriented Human Resource Recruiter to join our team located in Greater Philadelphia Region. In this long-term Human Resource Recruiter contract position, you will play a key role in sourcing top-tier talent, managing recruitment processes, and supporting administrative functions within the financial services industry. This is an excellent opportunity to contribute to a dynamic environment while collaborating closely with senior leadership.</p><p><br></p><p>What you get to do every single day:</p><p>• Source and evaluate resumes to identify candidates with relevant experience, particularly for financial advisor roles.</p><p>• Conduct cold outreach to potential candidates using various platforms.</p><p>• Schedule interviews and coordinate with hiring managers to ensure streamlined processes.</p><p>• Organize and oversee new training sessions and orientation programs.</p><p>• Collaborate with senior leaders to facilitate team trainings and development initiatives.</p><p>• Handle day-to-day administrative tasks to support office operations.</p><p>• Finalize and distribute agenda items for meetings and events.</p><p>• Coordinate schedules across departments and with managers to optimize efficiency.</p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Our Client seeking an accomplished Commercial Real Estate Attorney to serve as a strategic legal partner supporting a wide range of real estate transactions and corporate initiatives. This is a high-impact role where you will work directly with senior leadership, guiding complex deals and helping shape the company’s growth strategy.</p><p><br></p><p>You’ll handle sophisticated commercial real estate matters, from acquisitions and dispositions to financing, development, and asset management, while collaborating with cross-functional teams to ensure business objectives are met with sound legal strategies. This is an in-office position with a major commercial real estate corporation, if you have direct experience and would like to be considered immediately please reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Lead the drafting, review, and negotiation of complex commercial real estate agreements, including leases, amendments, brokerage agreements, and confidentiality documents.</p><p>-Provide legal counsel on acquisitions, dispositions, financings, and development projects, ensuring smooth execution of purchase and sale agreements, joint ventures, and related documentation.</p><p>-Partner with operational teams on asset management matters, including tenant relations, easements, property agreements, and dispute resolution.</p><p>-Collaborate with executive leadership on corporate governance, investment structuring, and capital formation strategies.</p><p>-Work closely with internal stakeholders, outside counsel, and third-party partners to manage legal risks and advance business objectives.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Senior Tax Accountant to join our team in Harford County, Maryland, on a Contract-to-Permanent basis. This role offers an exciting opportunity to manage a diverse portfolio of client accounts, including individual and corporate tax returns, while contributing to the firm’s growth during tax season. The position is ideal for a driven and detail-oriented individual seeking a long-term partnership within a dynamic CPA firm.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual and corporate tax returns with accuracy and attention to detail.</p><p>• Manage and oversee 20+ client accounts, including large-scale manufacturing clients with significant revenue.</p><p>• Utilize software tools such as UltraTax, QuickBooks Online, and NetSuite to streamline tax preparation processes.</p><p>• Ensure compliance with federal, state, and local tax regulations, including sales and use tax filings.</p><p>• Collaborate with clients to address tax-related inquiries and provide strategic advice.</p><p>• Analyze financial data to identify potential tax savings and optimize tax strategies.</p><p>• Contribute to the firm’s operational goals, including revenue growth initiatives.</p><p>• Train and support team members in best practices for tax preparation and client management.</p><p>• Work independently and efficiently to meet tight deadlines during peak tax season.</p><p>• Participate in the firm’s strategic planning for future growth and potential partnership opportunities.</p>
<p>A leading law firm is seeking an experienced Litigation Paralegal to support attorneys in complex construction and commercial litigation matters. This hybrid position is based in Philadelphia and offers the opportunity to work on high-profile cases from discovery through trial. This is a great opportunity to join a highly respected law firm that is growing and has a terrific culture. Hybrid Role, high compensation for direct experience, and terrific culture and benefits. </p><p><br></p><p>Interested candidates that want to be considered immediately please reach out to Kevin Ross at Robert Half in Philadelphia. </p>
<p>Our client is seeking an experienced Bankruptcy Paralegal to join the team in Wilmington, Delaware. This role is with a major law firm in Delaware and operates on a hybrid schedule. This role supports a very collaborative team of attorneys and paralegals in Wilmington. A very inclusive culture with extensive benefits. </p><p><br></p><p>If you would like to be considered immediately and discreetly please reach out to Kevin Ross with Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and draft legal documents, including petitions, motions, and notices, for bankruptcy cases.</p><p>• File documents electronically using CM/ECF systems for Bankruptcy, District Court, and Third Circuit Court of Appeals.</p><p>• Maintain case calendars, track deadlines, and assist attorneys in preparing for hearings.</p><p>• Communicate effectively with attorneys, creditors, and other parties involved in bankruptcy cases.</p><p>• Provide support in managing discovery and trial preparation processes.</p><p>• Monitor case progress and ensure all filings comply with court requirements.</p><p>• Collaborate with attorneys and staff to deliver high-quality service to clients and co-counsel.</p><p><br></p>
<p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>· Review and assist with budget reports</p><p>· Analyze financial data</p><p>· Monitor profit and loss for the organization</p><p>· Assist with month end close</p><p>· Maintain a system of accounting policies and procedures</p><p>· Review financial statements, update financials as needed</p><p>· Monitor internal controls</p><p>· Assist with audit documentation</p><p>· Ensure the accuracy and timely delivery of invoices</p><p>· Recommend improvements to accounting procedures</p>
<p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Wayne, Pennsylvania. This long-term contract position is ideal for someone who excels in providing exceptional service and thrives in a manufacturing environment. As part of this role, you will play a key part in supporting customer accounts, processing transactions, and ensuring smooth communication between internal teams and external vendors.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner.</p><p>• Process invoices, payments, and financial transactions with precision and attention to detail.</p><p>• Collaborate with internal teams and external vendors to reconcile accounts and ensure accurate documentation.</p><p>• Audit financial records and purchase orders while adhering to company policies and tax regulations.</p><p>• Maintain positive relationships with customers, vendors, and other stakeholders to facilitate seamless operations.</p><p>• Handle automated clearing house (ACH) transactions and manage credit/debit reconciliations.</p><p>• Prepare and submit financial notes and reports to support business operations.</p><p>• Utilize Microsoft Office Suite tools to organize data and streamline communication.</p><p>• Support call center operations by responding to customer calls and providing accurate information.</p><p>• Train new team members on processes and systems to ensure consistent service delivery.</p>
<p>We are looking for a skilled Attorney to join our team in Baltimore, Maryland. The ideal candidate will bring expertise in insurance coverage and defense, along with a strong ability to analyze, research, and interpret legal documents. This role requires someone who is committed to delivering high-quality legal support and guidance while navigating complex cases.</p><p><br></p><p>Responsibilities:</p><p>• Provide legal counsel and representation in matters related to insurance coverage and insurance defense.</p><p>• Conduct thorough legal research and analysis to support case strategies and decision-making.</p><p>• Draft and review motions, briefs, contracts, and other legal documents with precision and attention to detail.</p><p>• Interpret and assess legal contracts to ensure compliance with applicable laws and regulations.</p><p>• Manage discovery processes, including document review and preparation, to support litigation efforts.</p><p>• Collaborate with clients and other legal professionals to address case-specific needs and objectives.</p><p>• Stay updated on relevant laws and regulations to provide informed legal advice.</p><p>• Prepare for and participate in court proceedings, hearings, and negotiations.</p><p>• Develop and execute litigation strategies to achieve favorable outcomes.</p><p>• Maintain accurate and organized case files and documentation.</p>
<p>Montgomery County non-profit seeks a Grant Accountant who can ensure grant funds are used in accordance with the terms and conditions specified and applicable laws and regulations. In this role, you will be responsible for compliance, budgeting, preparing federal grant packages, preparing and processing invoices, assisting with the month end process, reconciling grants to the general ledger, overseeing accounts payable/receivable balances, preparing compliance reports, and coordinating client meetings regarding financials. The ideal Grant Accountant for this role should have excellent time management abilities, proven ERP skills, and strong month end close experience.</p><p><br></p><p>Major Responsibilities</p><p>· Create complex financial reports</p><p>· Resolve grant discrepancies</p><p>· Develop and follow up on grant programs</p><p>· Assist with the monthly close process</p><p>· Monitor compliance with third party federal regulations</p><p>· Reconcile bank and credit card accounts</p><p>· Review grant proposals</p><p>· Perform budget and financial analysis</p><p>· Assist with special projects</p>
<p>Robert Half has partnered with an industry leader to hire a top-notch Senior Accountant to their dynamic team! Might consider hiring a staff accountant as well DOE! Prior experience in public accounting or working for a private-equity firm / PE owned company is a huge plus! This Senior Accountant MUST bring experience with full cycle accounting including complex journal entries, general ledger account reconciliations, preparing audit workpapers, assisting with financial reporting and more! This is highly respected company and offers a ton of opportunity for exposure and career growth in a dynamic environment!</p><p> </p><p>Must be able to work independently with little direction, however, have a team player mentality and pitch in where necessary to help accomplish a common goal! Do you aspire to become an integral part of a reputable company? Apply today for your next job through Robert Half!</p><p> </p><p>As a Senior Accountant, you will prepare financial statements, analyze and reconcile general ledger accounts, analyze cash flows, flux / variance analysis, prepare audit schedules, handle internal control maintenance and more! </p><p> </p><p>A sample of your responsibilities include:</p><p>- Perform monthly accounting close procedures and deliverables such as journal entries, reconciliations, reports in compliance with GAAP</p><p>- Present Balance Sheet account reconciliations</p><p>- Allocate and prepare monthly P& L reports and balance sheet flux analysis for management</p><p>- Contribute to coordinating quarterly reviews and testing with internal and external auditors</p><p>- Analyze financial information and report on financial results (trends, performance metrics, benchmarks)</p><p>- Manage Ad-hoc projects as necessary</p><p>- Apply oneself to various department-wide initiatives</p><p> </p><p>Apply immediately to be considered as this opportunity will not last long! Please send your resume to Tracy Kaszuba on LinkedIn, or to Tracy.Kaszuba at RobertHalf.</p>
We are looking for a talented User Experience (UX) Designer to join our team on a long-term contract basis in New Castle, Delaware. This role offers an exciting opportunity to shape intuitive, user-friendly designs while collaborating with a cross-functional team to deliver impactful digital experiences. If you are passionate about creating seamless interactions and have expertise in design tools and methodologies, we encourage you to apply.<br><br>Responsibilities:<br>• Develop user-centered designs by leveraging Adobe Creative Cloud tools such as Adobe XD, Illustrator, and Photoshop.<br>• Conduct thorough research and usability testing to understand user needs and behaviors.<br>• Collaborate with developers and stakeholders to ensure the implementation of design solutions aligns with project goals.<br>• Create wireframes, prototypes, and high-fidelity mockups to visualize and test design concepts.<br>• Optimize user interfaces for both web and mobile platforms, including Android applications.<br>• Utilize AB testing methods to measure the effectiveness of design iterations and improvements.<br>• Work within Agile Scrum frameworks to ensure timely delivery of design milestones.<br>• Maintain brand consistency across all design outputs and ensure compliance with digital guidelines.<br>• Implement CSS styles to refine and enhance visual elements.<br>• Stay updated on the latest UX trends and technologies to continuously improve design strategies.
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
<p>Robert Half has a new direct-hire opportunity for a Medical Accounts Receivable and Billing Specialist. This role will support a growing department. Our client offers great work-life balance and ability to work in a fast-paced environment where your work will make a big impact. This position sits on-site full-time Monday-Friday.</p><p><br></p><ul><li>Responsible for billing and coding</li><li>Collecting on past due balances</li><li>Insurance company follow-up</li><li>Maintain up to date information from insurance companies and customers</li><li>Reduce AR aging</li><li>Special project as assigned</li><li>Provide and obtain necessary documentation as needed</li></ul><p><br></p>
<p>Robert Half has a new direct-hire opportunity for an Accounts Payable Specialist for a growing organization near Perry Hall, MD area. This is a hybrid position! The ideal candidate will have strong organizational skills and full-cycle accounts payable experience. Candidates with proven experience in high volume environments are encouraged to apply. Please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Responsibilities</p><ul><li>Review and record invoices from vendors to ensure accuracy in accounts payable.</li><li>Process full-cycle accounts payable</li><li>Manage company vendors and new vendor set-up process</li><li>Have knowledge of approved vendors and policies to avoid paying unauthorized invoices and expenses</li><li>Maintain 1099s and generate report at year end</li><li>Special accounting projects as assigned</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Fixed Asset Accountant </strong></p><p> </p><p>A client of ours is looking for a Fixed Asset Accountant for a contract role. This role is responsible for managing the organization’s fixed asset processes, ensuring accurate depreciation, maintaining oversight of capital and controllable assets, and supporting digital transformation initiatives. The ideal candidate will bring strong technical accounting knowledge, advanced Excel skills, and the ability to bridge finance with operational needs.</p><p><br></p><p><strong>Responsibilities of Fixed Asset Accountant </strong></p><ul><li>Oversee monthly depreciation calculations and ensure accuracy in reporting.</li><li>Maintain oversight of all physical assets, including capital and controllable items.</li><li>Manage processes for recording, tracking, and reconciling depreciation.</li><li>Serve as a liaison for central receiving, ensuring proper system setup and coordination with third-party providers.</li><li>Distinguish purchases made for grant-funded purposes from those for general use, ensuring proper tracking and reporting.</li><li>Conduct physical tracking of assets, ensuring proper assignment, transfer, and accountability.</li><li>Process and review daily transfer requests, with increased volume during year-end periods.</li><li>Facilitate effective communication between the finance team and day-to-day operational needs.</li><li>Drive digital transformation initiatives and leverage technology to improve efficiency in fixed asset management.</li><li>Support advancements in resources and technology to streamline asset tracking and reporting.</li></ul><p><br></p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
