<p><strong>Part-Time Administrative Assistant – Flexible Hours</strong></p><p> We're looking for a reliable, detail-oriented Administrative Assistant to join our Bedford-based office. This part-time role (15–20 hours/week) is perfect for someone with a strong administrative background who enjoys a variety of tasks and values a flexible schedule. Bookkeeping experience is a plus and may lead to expanded responsibilities.</p><p><br></p><p><strong>Pay:</strong> $20-$25/hr</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Track the status of client tax returns</li><li>Log and track incoming/outgoing packages</li><li>Scan and organize invoices and physical mail</li><li>Send out billing emails to clients</li><li>Perform data entry and general administrative tasks</li><li>Support basic bookkeeping functions (if experienced)</li></ul><p><strong>What We're Looking For:</strong></p><ul><li>Strong foundation in administrative work</li><li>Organized, dependable, and detail-oriented</li><li>Comfortable juggling multiple tasks independently</li><li>Exposure to bookkeeping is a bonus</li><li>Good communication skills and a proactive attitude</li></ul><p><strong>Why Join Us:</strong></p><ul><li>Flexible hours and independent work style</li><li>Opportunity to take on more bookkeeping tasks if desired</li><li>Small, supportive office environment</li></ul>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>Robert Half is partnering with a law firm in the Framingham area in their search for a Real Estate Paralegal. This position is fully in-office and offers an amazing suite of benefits </p>
<p>We are looking for a dedicated and meticulous Tax Staff member to join our team in Westborough, Massachusetts. In this role, you will play a key part in supporting our clients with tax preparation, planning, and compliance solutions while contributing to the success of our collaborative team. This position offers an excellent opportunity to grow within a supportive and innovative environment.</p><p><br></p><p>For immediate interview please call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, partnership, trust, and estate tax returns in compliance with federal and state regulations.</p><p>• Assist in designing and implementing tax planning strategies to optimize clients’ financial outcomes.</p><p>• Conduct detailed research on tax laws and regulations to ensure accurate and up-to-date compliance.</p><p>• Collaborate with team members to analyze financial statements and projections, providing clients with actionable insights.</p><p>• Utilize tools such as Microsoft Excel and tax software to streamline processes and improve accuracy.</p><p>• Provide support for quarterly tax filings and ensure timely submission of all required documentation.</p><p>• Address client inquiries related to tax compliance and offer tailored solutions to meet their needs.</p><p>• Stay informed on changes in tax laws and proactively apply updates to client accounts.</p><p>• Participate in training sessions or seminars to enhance technical skills and support continuous growth.</p>
<p>We are offering an exciting and hybrid opportunity for a Staff Accountant in ,Andover, MA area. . In this role, you will handle various accounting functions, including but not limited to, reconciliations, journal entries, and sales tax tasks. </p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of accounting duties, including journal entries and bank reconciliations.</p><p>• Oversee accounts payable and receivable to ensure accurate accounting records.</p><p>• Manage the general ledger, ensuring accuracy and compliance.</p><p>• Assist with month-end close procedures for timely reporting.</p><p>• Utilize ERP for accounting tasks and record-keeping.</p><p>• Prepare and file sales tax documents in accordance with regulations.</p><p>• Maintain accurate financial records and prepare reports as needed.</p>
We are looking for a dedicated and detail-oriented Paralegal to join our team in Quincy, Massachusetts. This role is integral to supporting attorneys in managing probate cases, drafting legal documentation, and maintaining accurate records. The ideal candidate will possess exceptional organizational skills, a strong understanding of probate law, and the ability to handle sensitive matters with professionalism.<br><br>Responsibilities:<br>• Assist attorneys in managing probate cases, including tracking deadlines, preparing petitions, and ensuring compliance with filing requirements.<br>• Draft, edit, and file legal documents such as wills, trusts, power of attorney instruments, and estate inventories.<br>• Maintain and organize case files, legal records, and databases securely and efficiently.<br>• Coordinate communication with courts, financial institutions, and other parties involved in probate proceedings.<br>• Conduct basic legal research on Massachusetts probate laws and estate administration procedures.<br>• Support attorneys with administrative tasks, including calendar management and billing-related activities.<br>• Review and ensure the accuracy of legal documentation before submission.<br>• Provide direct assistance to clients, offering clear communication and guidance during sensitive situations.<br>• Collaborate with the legal team to improve processes and ensure timely case resolution.
We are looking for a skilled and detail-oriented Trademark Paralegal to join our Intellectual Property team in Boston, Massachusetts. In this role, you will play a crucial part in managing trademark portfolios, conducting research, preparing legal documents, and ensuring compliance with deadlines and regulations. This position offers an exciting opportunity to work in a fast-paced environment while collaborating with attorneys, clients, and international partners.<br><br>Responsibilities:<br>• Draft and prepare trademark-related documents, such as applications, office action responses, declarations of use, and renewal applications for attorney review and filing.<br>• Conduct comprehensive trademark searches, analyze results, and compile preliminary summaries and recommendations.<br>• Manage documentation processes, including execution, legalization, and chain of title activities related to corporate transactions.<br>• Coordinate with foreign associates regarding trademark filings, prosecution, oppositions, and registration maintenance.<br>• Communicate with clients to provide guidance on trademark maintenance requirements and ensure deadlines are met.<br>• Monitor trademark watch notices and collaborate with the docketing team to track critical dates.<br>• Assist in handling trademark disputes, such as oppositions and cancellations, by preparing relevant materials and coordinating efforts.<br>• Process invoices from foreign associates and vendors to ensure timely and accurate payment.<br>• Participate in trademark due diligence efforts, including preparing and recording assignments and reviewing investigative summaries.
<p><strong>Robert Half Legal Permanent</strong> <strong>Placement </strong>is seeking a highly organized and experienced <strong>Legal Assistant or Paralegal</strong> to support a senior partner in a high-visibility role for their <strong>Boston</strong> client. The ideal candidate will have a strong background in estate planning and trusts and estates law, with excellent communication and administrative skills. congenial environment; fulltime in the office. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide direct support to a partner, ensuring seamless daily operations</li><li>Draft, proofread, and manage legal documents including motions and letters of intent</li><li>Maintain and organize case files and complex documentation</li><li>Schedule appointments, manage calendars, and handle administrative tasks</li><li>Communicate professionally with clients via phone, email, and in person</li><li>Conduct legal and background research as needed</li><li>Screen and prioritize incoming communications</li></ul>
<p>We are looking for an experienced Senior Accountant to join our finance team in Westborough, Massachusetts. This role is ideal for someone with a passion for accuracy and a strong understanding of financial reporting processes. The successful candidate will play a vital role in maintaining the integrity of our financial systems and supporting organizational compliance.</p><p><br></p><p>For immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate monthly financial reports, including journal entries, account reconciliations, and budget-to-actual analyses.</p><p>• Manage cash flow activities, such as daily, weekly, and monthly cash reconciliations.</p><p>• Review accounts payable invoices to ensure proper coding and authorization.</p><p>• Record bi-weekly payroll transactions, monitor hours, and conduct payroll analyses.</p><p>• Oversee monthly accounts receivable reporting and ensure timely communication with banks.</p><p>• Coordinate contract and lease renewals, including amendments and compliance schedules required by funding sources.</p><p>• Assist in the preparation of audit materials, tax filings, and related reports required by external auditors.</p><p>• Prepare annual reports, government surveys, Certificates of Good Standing, and other compliance documents.</p><p>• Support the development of annual operating and capital budgets.</p><p>• Handle insurance policy renewals for client companies and ensure proper documentation.</p>
<p>We are looking for an experienced Relationship Manager specializing in Structured Finance to join our clients growing team here in the Greater Boston area. This position focuses on originating and managing Commercial & Industrial (C& I) loans while fostering strong relationships with middle-market clients. The ideal candidate will excel in business development, portfolio management, and credit analysis, ensuring compliance with regulatory guidelines. You must have a book of business that you can bring over as well as dealing with deal sizes of $30MM - $100MM.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Build and nurture relationships with middle-market clients, handling loan requests from origination to funding.</p><p>• Perform detailed credit and financial analyses to evaluate borrower strength and structured debt proposals.</p><p>• Originate and close loans for clients and prospects, focusing on lending needs ranging from $1MM to $10MM.</p><p>• Prepare comprehensive credit approval reports and loan reviews for internal decision-making processes.</p><p>• Represent the bank in industry and community events to strengthen client partnerships and promote the organization.</p>
We are looking for an experienced Paralegal to join our team in Boston, Massachusetts. This role offers the opportunity to work closely with attorneys on complex litigation cases, providing essential legal support and contributing significantly to trial preparation. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Handle e-filing and manage subpoenas, ensuring all necessary documentation is submitted accurately and on time.<br>• Assist attorneys with trial preparation, including organizing evidence, preparing exhibits, and scheduling witnesses.<br>• Prepare legal documents such as motions, contracts, agreements, and pleadings.<br>• Coordinate and oversee the discovery process, including analyzing medical records, scheduling depositions, and managing discovery requests and responses.<br>• Conduct factual research and investigations to address trial issues and support case strategies.<br>• Maintain strong communication with clients, experts, witnesses, and other stakeholders.<br>• Utilize legal databases and tools such as Westlaw, Relativity, and iManage to organize and access case information.<br>• Stay informed about developments in e-discovery, including technical aspects of electronically stored information collection and review.<br>• Attend trials as needed, providing on-site support and ensuring all trial materials are ready.<br>• Leverage technology skills to efficiently use case management software, billing systems, and Adobe Acrobat for legal tasks.
<p>Robert Half's client in Worcester MA is looking for a detail-oriented HR Generalist to help support them with a project!</p><p><br></p><p>The responsibilities for this role include:</p><p>-Onboarding tasks</p><p>-Data entry (new hire information)</p><p>-Processing payroll</p><p>-Auditing information</p><p>-Maintaining HR data within Excel</p><p>-Responding to general inquiries</p><p>-Other administrative related tasks as needed</p><p><br></p><p>Start Date: Asap!</p><p>End Date: Through end of year (could extend)</p><p>Hours: M-F | 8:30am-5pm</p><p>Work Type: On-site</p><p>Pay Rate: $25-$29 (dependent on experience) </p><p><br></p><p>*If interested, APPLY NOW!</p>
We are looking for an experienced Recertification Specialist to join our team on a contract basis in Boston, Massachusetts. In this role, you will play a critical part in ensuring compliance with Section 8 housing certifications while providing exceptional administrative support. This position offers an opportunity to contribute to a dynamic real estate and property management environment.<br><br>Responsibilities:<br>• Review and verify Section 8 housing certifications to ensure compliance with regulations.<br>• Communicate effectively with tenants and stakeholders to address inquiries and provide necessary information.<br>• Perform data entry tasks with accuracy to maintain housing records and documentation.<br>• Manage email correspondence related to housing certifications and tenant inquiries.<br>• Handle inbound and outbound calls to schedule appointments and follow up on recertification processes.<br>• Coordinate and organize schedules for recertification meetings and tenant consultations.<br>• Provide customer service support to tenants, addressing concerns and guiding them through the recertification process.<br>• Collaborate with leasing consultants to ensure smooth operations and timely completion of recertifications.<br>• Maintain organized records and documentation for audit and reporting purposes.
<p>Looking for a Credit Analyst in Commercial and Industrial (C& I) Lending to join our growing client here in the Greater Boston area. The Credit Analyst is responsible for assessing and ensuring the creditworthiness of the bank’s commercial clients. You will monitor client financial health, evaluate loan risks, and provide recommendations in line with banking policies and regulatory guidelines. The role focuses on conducting financial analysis, underwriting loan requests, and staying actively involved in credit decision-making to maintain a robust lending portfolio.</p><p><br></p><p><u>Key Responsibilities</u></p><ul><li>Collect and evaluate financial statements, borrowing base certificates, and covenant compliance reports from clients. Perform annual reviews and financial performance analyses.</li><li>Underwrite new loan requests and modifications for existing relationships, including financial statement spreading, cash flow assessments, collateral evaluation, and guarantor support.</li><li>Assign risk ratings, monitor covenant compliance, and recommend credit facilities that align with established policies.</li><li>Partner with Credit Analysts, Account Officers, and other team members to meet credit needs. Participate in client meetings and internal discussions, providing data-driven recommendations.</li><li>Ensure adherence to regulatory requirements, bank credit policies, and internal guidelines.</li></ul><p><br></p>
<p>We are looking for an experienced and driven Assistant Controller to join our accounting team in Auburn, Massachusetts. In this role, you will play a critical part in overseeing financial operations, ensuring accuracy in reporting, and supporting the growth of our organization. This position offers an excellent opportunity for growth and skill enhancement within a well-established leader in the heavy highway construction industry.</p><p><br></p><p>For immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Supervise the daily operations of a small accounting team to ensure smooth workflow and accurate results.</p><p>• Oversee operational data to maintain accuracy and integrity in financial records.</p><p>• Prepare and manage financial schedules, ensuring timely and accurate reporting.</p><p>• Perform weekly and monthly reconciliations of general ledger accounts to maintain financial accuracy.</p><p>• Collaborate on month-end close processes, reporting activities, and regulatory filings.</p><p>• Contribute to billing processes and assist with cash flow forecasting to support financial planning.</p><p>• Develop and deliver financial reports for management and other stakeholders as required.</p><p>• Support the accounting department in meeting high standards for deliverables to both internal and external parties.</p><p>• Utilize accounting software to enhance efficiency and maintain detailed financial records.</p><p>• Participate in identifying and implementing process improvements to optimize accounting operations.</p>
<p>Robert Half is working with a respected client in the Reading area seeking a Human Resources Coordinator to join its team. This is a permanent role, working within an established team, reporting into a Director. This is a role that will chip in within the areas of recruiting, onboarding, new hire orientation, and some benefits administration. Our client is looking for at least 1 year of professional experience in human resources.</p><p><br></p><p>The desired candidate should have experience with an HRIS system and a degree is preferred, not required. Attention to detail is imperative, as are above average communication/people skills.</p><p><br></p><p>For the right experience our client is offering a base salary between $50-60K + benefits.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>Our exclusive client located in Framingham Mass is experiencing dramatic growth and is looking for a Senior Accountant who can come in and hit the ground running. </p><p>This will be a growth position, offering multiple paths for promotion.</p><p>The Senior Accountant will focus on the General Ledger including monthly close, journal entries, accruals, reconciliations and contribution to the monthly reporting packages. This position will also work closely with / support other finance team departments helping with some higher-level AP, AR and Payroll reporting. </p><p>Any previous exposure to inventory reporting and cost accounting would be a big advantage, but is not necessary. </p><p>The ideal candidate will have 4+ years of progressive accounting experience including a strong systems skillset. </p><p><br></p><p>This is an ideal opportunity for a career minded candidate who is interested in the jump to manager. </p><p><br></p><p>Any candidates who would like immediate consideration as Senior Accountant can contact Robert LePage directly at 508-205-2123.</p><p><br></p><p>An accounting degree is necessary for this position.</p>
<p>We are looking for an experienced Controller to join a dynamic manufacturing and services organization in Burlington, Massachusetts. This role offers an exciting opportunity for a strategic and detail-oriented finance expert to drive accounting excellence, lead cost management initiatives, and contribute to long-term financial planning. The ideal candidate will thrive in a hands-on environment while also providing valuable insights to support decision-making at the executive level.</p><p><br></p><p>Please contact MICHAEL ABATE @ michael.abate@roberthalf;com for immediate consideration.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, accounts receivable, payroll, general ledger activities, and month-end/year-end closing processes.</p><p>• Prepare and deliver accurate and timely financial statements on a monthly, quarterly, and annual basis.</p><p>• Lead budgeting, forecasting, and financial planning efforts to align with organizational goals.</p><p>• Manage and review cost accounting processes, including standard costing, overhead allocation, and cost of goods sold analysis.</p><p>• Collaborate with production and operations teams to monitor and control manufacturing costs effectively.</p><p>• Conduct inventory valuation, cycle counts, and variance analysis to ensure accurate reporting.</p><p>• Provide strategic financial insights to senior leadership, supporting initiatives aimed at profitability, efficiency, and cost reduction.</p><p>• Ensure compliance with tax regulations, company policies, and industry standards, while coordinating audits and implementing recommendations.</p><p>• Identify opportunities to automate and streamline financial processes, improving operational efficiency.</p><p>• Partner with IT and operations teams to support system implementations or upgrades that align with financial and manufacturing needs.</p>
<p>We are looking for an experienced Attorney with a strong background in litigation to join our client's team in Wellesley, Massachusetts. This Contract-to-permanent position offers the opportunity to work on diverse legal cases, with a particular focus on employment law. The ideal candidate will be adept at handling all aspects of litigation, from initial client interactions to trial preparation.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research to support case strategies and arguments.</p><p>• Manage client intake processes, ensuring accurate and comprehensive documentation.</p><p>• Draft motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Oversee the discovery process, including drafting and responding to requests for information.</p><p>• Prepare cases for trial, including organizing exhibits and coordinating with witnesses.</p><p>• Provide legal counsel and representation in employment litigation cases.</p><p>• Collaborate with team members to develop effective litigation strategies.</p><p>• Stay current on legal developments and precedents relevant to ongoing cases.</p>
<p>We are looking for an experienced Purchaser to join our team in Hopkinton Massachusetts. This role is ideal for someone who thrives in a dynamic environment and is eager to contribute ideas while supporting the development of a world-class global procurement organization. The ideal candidate will possess strong analytical and organizational skills to enhance procurement processes and drive operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Manage purchase requisitions, orders, and agreements to ensure timely and accurate procurement of materials.</p><p>• Oversee indirect purchasing activities to support organizational goals and streamline procurement functions.</p><p>• Analyze data and develop actionable insights to optimize procurement strategies and supply chain logistics.</p><p>• Collaborate with Commodity Managers and cross-functional teams, including Finance, to improve departmental processes.</p><p>• Support the implementation and continuous improvement of procurement-related tools, metrics, and policies.</p><p>• Assist in the standardization of procurement workflows and the integration of Source-to-Contract technology solutions.</p><p>• Monitor and manage portfolio pipelines to ensure alignment with procurement objectives.</p><p>• Provide training and knowledge management support to enhance the effectiveness of the Indirect Procurement team.</p><p>• Contribute to the development of material requirements planning (MRP) systems and inventory management processes.</p><p>• Partner with stakeholders to maintain compliance with corporate procurement standards and procedures.</p><p><br></p><p>**For immediate consideration please call me directly Eric Lebow 508-205-2127 </p>
<p><strong>Robert Half Legal Permanent Placement</strong> is partnering with a well-established legal team <strong>near Holliston and Medway</strong> is seeking an experienced <strong>Real Estate Paralegal</strong> to support a high-volume residential closing practice. This role is ideal for a detail-oriented professional with strong communication skills and a proven ability to manage multiple transactions efficiently. The position requires discretion and professionalism, as it involves direct interaction with clients, lenders, and internal stakeholders. Great pay and benefits and can be hybrid for the right candidate.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Independently manage all aspects of residential real estate closings</li><li>Serve as the primary liaison between lenders, clients, and internal teams</li><li>Review and clear titles; prepare and distribute title commitments</li><li>Draft and finalize settlement statements and closing disclosures</li><li>Utilize E-Closing and Qualia platforms for transaction management (Qualia preferred)</li><li>Ensure compliance with firm and lender protocols</li><li>Maintain accurate and organized records throughout the closing process</li><li>Collaborate with attorneys and support staff to meet critical deadlines</li></ul>
<p>We are looking for a dedicated and detail-oriented Part Time 2nd shift Mailroom Assistant to join our team in Milford, New Hampshire. This Contract position offers flexible part-time hours, making it an excellent opportunity for individuals seeking consistency in a structured and organized setting. You will play a key role in ensuring efficient mailroom operations while supporting the broader office environment.</p><p><br></p><p>Flexible hours between 4pm - 10pm (4 hr shift)</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Sort, organize, and distribute incoming mail and packages to the appropriate recipients.</p><p>• Prepare outgoing mail, including labeling, packaging, and coordinating courier services.</p><p>• Maintain accurate documentation for mail deliveries, pickups, and shipments.</p><p>• Ensure the mailroom is well-stocked with necessary supplies and kept in an orderly condition.</p><p>• Collaborate with office departments to provide logistical support as required.</p><p>• Monitor incoming packages and assist with internal routing and delivery.</p><p>• Operate mailing equipment and tools such as inkjet printers and check processing systems.</p><p>• Handle customer service inquiries related to mailroom operations.</p><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive Full Charge Bookkeeper (PART TIME 15-20HRS/WEEKLY) to manage day-to-day financial operations and support general office administration. This role is ideal for someone with a strong accounting background who thrives in a collaborative environment and values accountability and open communication.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts payable and maintain accurate financial records.</li><li>Prepare and analyze financial reports.</li><li>Reconcile bank and credit card accounts monthly.</li><li>Perform month-end and year-end closing procedures.</li><li>Assist with budgeting and cash flow management.</li><li>Support general office administrative tasks as needed.</li></ul><p><strong>Reporting Structure:</strong></p><ul><li>Reports directly to the Office Manager.</li></ul><p><br></p>
We are looking for an Audit Senior to join our team in Boston, Massachusetts. This role offers an exciting opportunity to work with a boutique firm that provides assurance, tax, and business advisory services to a diverse range of clients. As a trusted advisor, you will play a key role in delivering insightful financial analyses and ensuring compliance with regulatory standards while mentoring early-career team members.<br><br>Responsibilities:<br>• Conduct audit, review, and compilation procedures, including control testing, substantive testing, and analytical reviews, to evaluate the accuracy of financial data for privately-held businesses.<br>• Oversee the planning, execution, and completion of audit and review engagements, ensuring adherence to budgets, timelines, and quality standards.<br>• Apply a strong understanding of U.S. Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS) to engagements.<br>• Provide mentorship and guidance to early-career staff, fostering their growth and technical skills.<br>• Build and maintain strong relationships with clients, ensuring clear communication and a high level of responsiveness.<br>• Monitor industry trends and regulatory changes to ensure the firm's practices remain current and effective.<br>• Support ongoing development by participating in training and knowledge-sharing initiatives.<br>• Assist in identifying opportunities to enhance client outcomes through advisory services and forward-looking financial analyses.
<p>As a Customer Service Representative, you will serve as the primary point of contact for customer inquiries, ensuring that all customer needs are addressed professionally and efficiently. You’ll leverage your communication and problem-solving skills to maintain customer satisfaction and contribute to our company’s success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone, email, or chat in a professional and courteous manner.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve customer complaints and concerns efficiently, escalating issues to appropriate teams when necessary.</li><li>Process orders, returns, and account updates as required.</li><li>Maintain detailed and accurate customer records.</li><li>Collaborate with internal teams to address customer feedback and improve service workflows.</li><li>Stay up-to-date with product and service offerings to confidently assist customers.</li><li>Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.</li></ul><p><br></p>
