Add your latest resume to match with open positions.
287 results for Customer Service Supervisor in
- Simpsonville, SC
- onsite
- Temporary / Contract
- 21 - 22 USD / Hourly
- We are looking for a detail-oriented Customer Service Representative to support customer accounts in Simpsonville, South Carolina. This Long-term Contract position will serve as a key point of contact for quotations, order processing, returns, delivery updates, and account documentation while ensuring timely responses and accurate record handling. The ideal candidate brings strong communication skills, sound judgment, and the ability to coordinate effectively with internal teams and customers in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer portal activity by monitoring incoming requests, purchase orders, and quality-related notifications, and ensure all required actions are completed within established response timelines.<br>• Examine quote requests for completeness, confirm that customer specifications and supporting documents are available, and coordinate submission to the estimating team for review.<br>• Prepare customer quotations following internal approval, send proposals within required turnaround times, and support pricing discussions between the customer and business development contacts.<br>• Compare incoming purchase orders against approved quotes or active agreements, identify any inconsistencies, and work directly with customers until corrected documentation is received.<br>• Route purchase orders for contract review, follow up with internal departments to prevent delays in order entry, and provide timely order acknowledgements to customers.<br>• Submit customer-driven engineering change requests to the appropriate teams, communicate cost and scheduling impacts, and implement approved changes accurately.<br>• Notify customers of shipment or delivery delays, provide clear status updates, and share practical recovery plans to address schedule impacts.<br>• Evaluate return requests in accordance with company guidelines, authorize material returns when appropriate, communicate applicable charges, and track the return process through completion.<br>• Supply documentation to finance to support debit and credit reconciliation activities and help resolve account-related discrepancies, including scorecard concerns.<br>• Strengthen team performance by sharing account knowledge, supporting cross-training efforts, and assisting with other related customer service duties as needed.
- 2026-11-11T00:00:00Z
- New Holland, PA
- onsite
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.</p><p>• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.</p><p>• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.</p><p>• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.</p><p>• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.</p><p>• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.</p><p>• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.</p><p>• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.</p>
- 2026-11-10T00:00:00Z
- Fitchburg, MA
- onsite
- Permanent / Full Time
- 50000 - 52000 USD / Yearly
- <p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
- 2026-11-10T00:00:00Z
- Burlington, MA
- onsite
- Temporary / Contract
- 20 - 26 USD / Hourly
- <p>We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.</p><p>• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.</p><p>• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.</p><p>• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.</p><p>• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.</p><p>• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.</p><p>• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.</p><p>• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.</p>
- 2026-11-11T00:00:00Z
- Brookville, OH
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.</p><p>• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.</p><p>• Partner closely with purchasing to confirm required materials and components are available to support planned production.</p><p>• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.</p><p>• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.</p><p>• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-06T00:00:00Z
- Charlotte, NC
- onsite
- Temporary to Hire
- 24 - 26 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a metal fabrication organization in Charlotte, North Carolina in a contract-to-permanent capacity. This role is centered on delivering a high standard of support throughout the full customer order cycle, from initial order intake through shipment communication and invoice follow-up. The ideal candidate brings strong communication, careful attention to detail, and the ability to coordinate effectively with internal teams to keep customer needs on track.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately, verify key details, and enter updates into the company system while confirming timelines and order status information.</p><p>• Monitor incoming electronic orders, revisions, and customer requests submitted through portals, spreadsheets, and other channels, ensuring records remain current and complete.</p><p>• Partner with customers to share shipment schedules, explain delays, and gather any missing information needed to move orders forward.</p><p>• Work with the Accounts Receivable team to investigate billing questions and help resolve invoice-related concerns promptly.</p><p>• Serve as a primary point of contact for customers regarding product or delivery issues, providing timely follow-up and practical solutions.</p><p>• Assess order urgency, material availability, and potential shortages to help establish priorities and communicate critical needs to production, scheduling, and shipping teams.</p><p>• Identify transportation or delivery challenges, address service concerns, and discuss premium freight implications with customers when expedited arrangements are necessary.</p><p>• Support account coordination activities by maintaining accurate order, inventory, and shipping documentation across the customer service process.</p>
- 2026-11-11T00:00:00Z
- Roanoke, VA
- onsite
- Temporary to Hire
- 17 - 17 USD / Hourly
- <p>We are looking for a Patient Services Representative to support patient access operations in Roanoke, Virginia. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and keeping administrative tasks organized in a healthcare setting. In this role, you will guide patients through registration and scheduling processes while helping create an efficient and welcoming experience from arrival through follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors professionally and provide courteous assistance throughout the check-in process.</p><p>• Complete patient intake activities by entering and updating demographic, insurance, and account information accurately.</p><p>• Coordinate appointment scheduling, confirm upcoming visits, and assist with rescheduling when needed.</p><p>• Collect co-payments and other patient payments, then reconcile daily receipts according to office procedures.</p><p>• Respond to patient questions with empathy and escalate complex concerns to the appropriate team members.</p><p>• Partner with clinical and administrative staff to support efficient patient flow and timely service.</p><p>• Maintain confidentiality of patient information and follow all applicable privacy and compliance standards.</p>
- 2026-11-11T00:00:00Z
- Sandston, VA
- onsite
- Permanent / Full Time
- 40000 - 42000 USD / Yearly
- <p>We are looking for a detail-oriented Customer Service Representative to join a manufacturing organization in Sandston, Virginia. This position supports daily order administration and customer-facing processes by coordinating information across teams, maintaining accurate records, and helping ensure timely service. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment while delivering a high standard of support.</p><p><br></p><p>Responsibilities:</p><p>• Manage order entry and related administrative tasks with accuracy, ensuring customer requests are processed efficiently from initial receipt through fulfillment.</p><p>• Serve as a central point of communication between customers and internal departments to keep orders moving smoothly and resolve issues promptly.</p><p>• Prepare routine written communications, documentation, and updates needed to support customer accounts and internal coordination.</p><p>• Work closely with sales and customer support personnel to address questions, confirm order details, and maintain a positive client experience.</p><p>• Monitor order status and follow up proactively with stakeholders to reduce delays and maintain clear, consistent communication throughout the process.</p><p>• Use ERP and business systems to maintain records, enter transactions, and support day-to-day customer service and order management activities.</p><p>• Follow workplace safety, health, and environmental standards while completing assigned duties in accordance with company expectations.</p><p>• Assist with additional operational or administrative responsibilities as needed to support the broader team.</p>
- 2026-11-04T00:00:00Z
- Stevens Point, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Roanoke, VA
- onsite
- Temporary / Contract
- 17 - 21.15 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Roanoke, Virginia, 24014. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-11-11T00:00:00Z
- Wausau, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Nashua, NH
- onsite
- Temporary / Contract
- 17.25 - 21.25 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-10-28T00:00:00Z
- Oshkosh, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Oshkosh, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p>
- 2026-10-23T00:00:00Z
- Las Vegas, NV
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Customer Service Representative to support a busy real estate and property office in Las Vegas, Nevada. This Contract position is ideal for someone who enjoys helping people, managing a steady flow of phone and in-person inquiries, and resolving community-related concerns with care and efficiency. The person in this role will serve as a key point of contact for residents, visitors, and internal teams while keeping communication organized and responsive.<br><br>Responsibilities:<br>• Respond to a high volume of incoming calls and walk-in inquiries, providing courteous and timely assistance for community-related questions and concerns.<br>• Address resident and visitor issues by gathering details, sharing accurate information, and directing matters to the appropriate team when needed.<br>• Prepare, review, and process forms, written responses, and general correspondence with strong attention to accuracy and completeness.<br>• Maintain organized filing and recordkeeping practices to support efficient office operations and easy document retrieval.<br>• Deliver administrative and customer support to other departments during peak periods or when additional coverage is required.<br>• Track inquiries and follow up on open items to help ensure issues are resolved in a timely and thorough manner.<br>• Communicate with individuals in a calm and respectful manner, especially when handling sensitive, urgent, or escalated situations.
- 2026-11-05T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Middletown, NY
- onsite
- Temporary / Contract
- 18.63 - 19 USD / Hourly
- <p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
- 2026-11-11T00:00:00Z
- Ontario, CA
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing team in Eastvale, California on a Contract basis. This position supports customers who use commercial equipment by providing clear guidance, resolving technical concerns, and ensuring each interaction is handled with professionalism. The ideal candidate brings hands-on troubleshooting ability, strong communication skills, and a service-minded approach to solving product and equipment-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line assistance to customers by handling incoming calls and support inquiries related to equipment performance, product usage, and service needs.</p><p>• Investigate reported equipment or system problems, identify likely causes, and walk customers through practical steps to restore operation.</p><p>• Record customer interactions, technical findings, and resolution details accurately to maintain organized support documentation.</p><p>• Route advanced or unresolved concerns to the appropriate internal specialists while ensuring timely follow-up for the customer.</p><p>• Build positive customer relationships through responsive communication, professionalism, and consistent service quality.</p><p>• Work closely with service, operations, and other internal teams to coordinate solutions and address issues efficiently.</p><p>• Answer questions related to products, equipment capabilities, orders, and available services with clarity and accuracy.</p><p>• Support both inbound and outbound customer communication as needed to provide updates, gather information, and confirm issue resolution.</p>
- 2026-11-10T00:00:00Z
- Phoenix, AZ
- onsite
- Temporary / Contract
- 19.5 - 19.5 USD / Hourly
- We are looking for a Customer Service Representative to support homeowners with a wide range of mortgage-related inquiries in Phoenix, Arizona. This is a Contract position suited for someone who brings a service-first mindset, communicates clearly, and can navigate both routine questions and more sensitive account matters. The ideal candidate will help create a positive customer experience while contributing to team goals in a fast-paced support environment.<br><br>Responsibilities:<br>• Assist homeowners by handling incoming questions related to online account access, escrow matters, payoff requests, and other mortgage servicing needs.<br>• Deliver courteous, solutions-oriented service during each interaction while maintaining a calm and detail-oriented approach.<br>• Identify customers who may qualify for refinancing and connect them with the appropriate internal lending team.<br>• Conduct outbound follow-up and collection calls for delinquent accounts, primarily those under 30 days past due, with occasional support on more overdue balances.<br>• Evaluate customer concerns and direct complex or escalated issues to the proper internal contacts for timely resolution.<br>• Use internal servicing systems to document interactions, complete account-related tasks, and support accurate case handling.<br>• Share practical feedback on tools and workflows to help improve the customer support experience and internal processes.<br>• Consistently work toward established productivity, quality, and service performance standards.
- 2026-11-10T00:00:00Z
- Boise, ID
- onsite
- Temporary / Contract
- 18 - 22 USD / Hourly
- <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
- 2026-10-23T00:00:00Z
- Torrance, CA
- onsite
- Temporary to Hire
- 20.9 - 22 USD / Hourly
- We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution.<br><br>Responsibilities:<br>• Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate.<br>• Maintain customer and order information by updating records, account details, and related data in internal systems.<br>• Respond to customer questions and service needs through clear, attentive communication across phone and email channels.<br>• Keep customers informed on order progress, shipping schedules, delays, and backorder status updates.<br>• Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently.<br>• Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service.<br>• Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed.<br>• Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
- 2026-11-05T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support daily operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position focuses on creating a welcoming and efficient experience for patients by coordinating appointments, managing communication, and assisting with front-line service needs. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple tasks in a busy clinical setting.<br><br>Responsibilities:<br>• Respond to incoming patient calls promptly and provide courteous, accurate assistance with questions, service needs, and follow-up requests.<br>• Arrange and update appointments while helping maintain an organized daily clinic schedule that supports smooth patient flow.<br>• Welcome patients upon arrival, assist with intake activities, and prepare them for their visit in a detail-focused and respectful manner.<br>• Enter and maintain service-related information accurately, including order details and other required documentation.<br>• Collect and process payments or other revenue-related transactions according to clinic procedures.<br>• Share approved test result information and relay messages clearly to patients, providers, and administrative staff as appropriate.<br>• Address patient concerns with empathy and care, escalating issues when needed to ensure timely resolution.<br>• Support communication and coordination between clinical and administrative teams to promote efficiency and patient safety.
- 2026-11-11T00:00:00Z
- Westminster, CA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
- 2026-11-12T00:00:00Z
- Carson, CA
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions through phone and email with clear, accurate, and timely information.</p><p>• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.</p><p>• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.</p><p>• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.</p><p>• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.</p><p>• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.</p><p>• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.</p>
- 2026-11-11T00:00:00Z
- New Brunswick, NJ
- onsite
- Temporary / Contract
- 18.05 - 20.9 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.</p><p>• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.</p><p>• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.</p><p>• Contact customers ahead of scheduled deliveries to confirm availability and expectations.</p><p>• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.</p><p>• Enter and maintain service and delivery information accurately within company systems and spreadsheets.</p><p>• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.</p><p>• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.</p>
- 2026-11-12T00:00:00Z
- Louisville, KY
- onsite
- Temporary to Hire
- 20.5865 - 23.837 USD / Hourly
- <p>We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.</p><p>• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.</p><p>• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.</p><p>• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.</p><p>• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.</p><p>• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.</p><p>• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.</p><p>• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.</p>
- 2026-11-11T00:00:00Z