We are looking for a detail-oriented and organized Receptionist to join our client's team on a contract basis in West Springfield, Massachusetts. This role requires someone who is skilled in handling multi-line phone systems and providing excellent customer service. As the first point of contact, you will play a vital role in ensuring smooth communication and a welcoming environment for visitors and callers alike. Responsibilities:• Manage and operate a multi-line phone system efficiently, ensuring all inbound calls are answered promptly.• Greet and assist visitors and clients, creating a friendly and detail-oriented atmosphere.• Handle switchboard operations for up to 10 phone lines, directing calls to the appropriate departments.• Maintain accurate records of calls and messages, ensuring effective communication within the team.• Provide general administrative support to the office manager and other staff as needed.• Address inquiries and resolve minor issues from callers or visitors in a courteous manner.• Ensure the reception area remains tidy and organized, reflecting a detail-oriented image.• Collaborate with team members to facilitate smooth daily operations in the office.

• Proven experience as a receptionist or in a similar role, preferably part-time. • Proficiency in operating multi-line phone systems and switchboards. • Strong verbal communication skills for handling inbound calls and visitor interactions. • Ability to multitask and prioritize tasks in a fast-paced environment. • Familiarity with basic administrative procedures and office equipment. • High level of professionalism and customer service orientation. • Attention to detail and organizational skills. • Availability to work part-time hours as required for the contract position.

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West Springfield, MA
onsite
Temporary
18.05 - 20.90 USD / Hourly
We are looking for a detail-oriented and organized Receptionist to join our client's team on a contract basis in West Springfield, Massachusetts. This role requires someone who is skilled in handling multi-line phone systems and providing excellent customer service. As the first point of contact, you will play a vital role in ensuring smooth communication and a welcoming environment for visitors and callers alike. Responsibilities:• Manage and operate a multi-line phone system efficiently, ensuring all inbound calls are answered promptly.• Greet and assist visitors and clients, creating a friendly and detail-oriented atmosphere.• Handle switchboard operations for up to 10 phone lines, directing calls to the appropriate departments.• Maintain accurate records of calls and messages, ensuring effective communication within the team.• Provide general administrative support to the office manager and other staff as needed.• Address inquiries and resolve minor issues from callers or visitors in a courteous manner.• Ensure the reception area remains tidy and organized, reflecting a detail-oriented image.• Collaborate with team members to facilitate smooth daily operations in the office.
2026-02-19T17:58:47Z

Receptionist Job in West Springfield, MA | Robert Half