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18 results for Software Development Iii in Washington, DC

Software Development III
  • Arlington, VA
  • onsite
  • Temporary
  • 75.24 - 75.24 USD / Hourly
  • <p>This role is part of a technical sub-family responsible for writing and maintaining source code, building and maintaining software applications, and applying frameworks involved in the software release lifecycle. This includes programming, documentation, configuration management, testing, debugging, and overall stewardship of applications and frameworks that become production-ready software products.</p><p>This role works independently on day-to-day objectives and is responsible for delivering high-impact results across projects or technical areas. This position may also coach and review work performed by junior or lower-level technical staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>·        Analyze, design, develop, and update software to support new features and system performance improvements.</p><p>·        Develop high-quality C++ applications in a Linux-based environment.</p><p>·        Implement and maintain communication interfaces and protocols including TCP/IP, UDP, and DDS.</p><p>·        Utilize Docker and Kubernetes (RKE2) for containerization, orchestration, and deployment automation.</p><p>·        Collaborate closely with cross-functional engineering teams to support deployments and integrations.</p><p>·        Apply strong understanding of Linux system internals for troubleshooting and development.</p><p>·        Manage and maintain software source control and configuration using industry‑standard tools.</p><p>·        Contribute to solution design discussions, influencing process and approach for the broader team.</p>
  • 2026-03-16T00:00:00Z
Software Development IV
  • Arlington, VA
  • onsite
  • Temporary
  • 94.87 - 94.87 USD / Hourly
  • <p>This role supports a key Federal defense program and is responsible for developing, maintaining, and enhancing complex software applications and frameworks across the full software release lifecycle. This role requires expert-level technical proficiency, strong problem-solving abilities, and the ability to contribute to multiple technical domains concurrently.</p><p>This position works onsite in Arlington, VA, collaborating closely with an all-onshore engineering team. Ideal candidates will be able to quickly ramp up in a fast-paced environment and hit the ground running.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>·        Analyze, design, develop, and update software for new features, system enhancements, and performance improvements.</p><p>·        Write, maintain, and document high-quality C++ source code.</p><p>·        Develop solutions for complex technical problems affecting multiple systems and disciplines.</p><p>·        Implement and maintain communication interfaces using protocols such as TCP/IP, UDP, and DDS.</p><p>·        Work within the Linux operating system at an advanced level.</p><p>·        Support containerization and automated deployment using Docker and Kubernetes (RKE2).</p><p>·        Collaborate across engineering, operations, and integration teams to support software deployments.</p><p>·        Utilize software source control and configuration management tools.</p>
  • 2026-03-16T00:00:00Z
Software Engineering II
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 53 - 60 USD / Hourly
  • <p><strong>Locations:</strong> Gaithersburg, MD • Eagan, MN • Egg Harbor, NJ</p><p><strong>Schedule:</strong> Hybrid (3 days onsite / 2 days remote)</p><p><strong>Clearance:</strong> Ability to obtain and maintain Public Trust (U.S. Citizenship required)</p><p><strong>Overview</strong></p><p>We are seeking a Junior Software Engineer with AI-enabled development experience to support a large-scale modernization program involving real‑time, high‑availability, safety‑critical systems. This role combines traditional software engineering with emerging AI‑augmented development techniques to enhance delivery, code quality, and system performance.</p><p>This position is ideal for engineers who actively apply AI in their day‑to‑day workflow and want to contribute to a mission-critical, complex engineering environment.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, test, and maintain software for real-time, high-availability systems.</li><li>Use AI-assisted development tools to accelerate coding, refactoring, debugging, and automated test generation.</li><li>Apply responsible AI practices across the full SDLC — requirements, design, implementation, testing, documentation, and code review.</li><li>Analyze complex system requirements and translate them into efficient, maintainable designs.</li><li>Develop and maintain automation scripts across development, test, and production environments.</li><li>Promote code quality, reuse, traceability, and cross-team collaboration.</li></ul>
  • 2026-03-11T00:00:00Z
Software Developer
  • Washington, DC
  • onsite
  • Permanent
  • 125000 - 150000 USD / Yearly
  • We are looking for a skilled Software Developer to join our team in Washington, District of Columbia. In this role, you will focus on creating and optimizing solutions using the Microsoft Power Platform while collaborating with stakeholders to address business needs. This position offers an exciting opportunity to leverage your expertise in software development to drive innovative and efficient solutions.<br><br>Responsibilities:<br>• Collaborate with stakeholders, project managers, and technical teams to identify requirements and translate them into Power Platform solutions.<br>• Design and develop custom applications using Power Apps, ensuring smooth integration with existing systems.<br>• Create automated workflows using Power Automate to enhance business processes and minimize manual efforts.<br>• Develop and deploy conversational AI experiences with Copilot Studio to address organizational needs.<br>• Utilize programming languages such as JavaScript, Power Fx, and C# to build efficient and scalable solutions.<br>• Ensure that all solutions align with organizational goals and meet performance standards.<br>• Provide technical support and troubleshooting for Power Platform applications to maintain operational efficiency.<br>• Stay updated on emerging technologies and tools within the Microsoft ecosystem to continuously improve solutions.<br>• Collaborate with cross-functional teams to ensure successful implementation and delivery of projects.
  • 2026-03-03T00:00:00Z
Application Development Project Manager
  • Kensington, MD
  • onsite
  • Temporary
  • 55 - 70 USD / Hourly
  • <p><strong>Position Overview</strong></p><p> We are seeking an experienced <strong>Application Development Project Manager</strong> to lead the planning, execution, and delivery of software development projects. This role is responsible for coordinating cross-functional teams, managing project timelines and budgets, and ensuring that application development initiatives align with business goals and technical requirements. The ideal candidate has strong experience managing the full software development lifecycle and working closely with engineering, product, and business stakeholders.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end <strong>application development projects</strong> from planning and requirements gathering through development, testing, deployment, and post-implementation support.</li><li>Collaborate with <strong>software developers, QA teams, product owners, and business stakeholders</strong> to define project scope, objectives, and deliverables.</li><li>Develop and manage <strong>project plans, timelines, budgets, and resource allocation</strong> to ensure projects are delivered on schedule.</li><li>Track project progress, manage risks and issues, and communicate status updates to leadership and stakeholders.</li><li>Facilitate <strong>Agile or Waterfall project management processes</strong>, including sprint planning, backlog grooming, and project reviews when applicable.</li><li>Coordinate <strong>cross-functional teams</strong> to ensure alignment between business requirements and technical implementation.</li><li>Ensure <strong>quality standards, documentation, and testing processes</strong> are followed throughout the development lifecycle.</li><li>Manage <strong>vendor relationships and third-party development partners</strong> when applicable.</li><li>Support change management, user adoption, and post-deployment improvements.</li></ul><p><br></p><p><br></p>
  • 2026-03-06T00:00:00Z
Application Development Project Manager
  • Fairfax, VA
  • onsite
  • Temporary
  • 55 - 70 USD / Hourly
  • <p><strong>Position Overview</strong></p><p> We are seeking an experienced <strong>Application Development Project Manager</strong> to lead the planning, execution, and delivery of software development projects. This role is responsible for coordinating cross-functional teams, managing project timelines and budgets, and ensuring that application development initiatives align with business goals and technical requirements. The ideal candidate has strong experience managing the full software development lifecycle and working closely with engineering, product, and business stakeholders.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end <strong>application development projects</strong> from planning and requirements gathering through development, testing, deployment, and post-implementation support.</li><li>Collaborate with <strong>software developers, QA teams, product owners, and business stakeholders</strong> to define project scope, objectives, and deliverables.</li><li>Develop and manage <strong>project plans, timelines, budgets, and resource allocation</strong> to ensure projects are delivered on schedule.</li><li>Track project progress, manage risks and issues, and communicate status updates to leadership and stakeholders.</li><li>Facilitate <strong>Agile or Waterfall project management processes</strong>, including sprint planning, backlog grooming, and project reviews when applicable.</li><li>Coordinate <strong>cross-functional teams</strong> to ensure alignment between business requirements and technical implementation.</li><li>Ensure <strong>quality standards, documentation, and testing processes</strong> are followed throughout the development lifecycle.</li><li>Manage <strong>vendor relationships and third-party development partners</strong> when applicable.</li><li>Support change management, user adoption, and post-deployment improvements.</li></ul><p><br></p><p><br></p>
  • 2026-03-06T00:00:00Z
Application Development Project Manager
  • Washington, DC
  • onsite
  • Temporary
  • 55 - 70 USD / Hourly
  • Position Overview We are seeking an experienced Application Development Project Manager to lead the planning, execution, and delivery of software development projects. This role is responsible for coordinating cross-functional teams, managing project timelines and budgets, and ensuring that application development initiatives align with business goals and technical requirements. The ideal candidate has strong experience managing the full software development lifecycle and working closely with engineering, product, and business stakeholders. Key Responsibilities Lead end-to-end application development projects from planning and requirements gathering through development, testing, deployment, and post-implementation support. Collaborate with software developers, QA teams, product owners, and business stakeholders to define project scope, objectives, and deliverables. Develop and manage project plans, timelines, budgets, and resource allocation to ensure projects are delivered on schedule. Track project progress, manage risks and issues, and communicate status updates to leadership and stakeholders. Facilitate Agile or Waterfall project management processes, including sprint planning, backlog grooming, and project reviews when applicable. Coordinate cross-functional teams to ensure alignment between business requirements and technical implementation. Ensure quality standards, documentation, and testing processes are followed throughout the development lifecycle. Manage vendor relationships and third-party development partners when applicable. Support change management, user adoption, and post-deployment improvements.
  • 2026-03-06T00:00:00Z
Technology Management II
  • Washington, DC
  • onsite
  • Temporary
  • 70 - 80 USD / Hourly
  • <p><strong>Public Trust Clearance</strong> (MUST CURRENTLY HOLD OR HAVE THE ABILITY TO OBTAIN) </p><p><strong>Enterprise Architect – Cloud</strong></p><p><strong>Location:</strong> Washington, DC (Hybrid/Remote)</p><p><strong>Duration: </strong>6 month contract, with potential for extension or conversion </p><p><strong>Pay: </strong>Available on W2 </p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Enterprise Architect – Cloud</strong> to lead the design, modernization, and implementation of cloud-based architectures across a large-scale enterprise environment. This role is responsible for shaping cloud strategy, guiding migration initiatives, developing architectural roadmaps, and ensuring cloud solutions align with organizational goals and industry best practices.</p><p>This position is hybrid with work performed in the Washington, DC area. Public Trust screening is required. The Public Trust process for this program may take up to three months and includes a personal disclosure review and a soft credit check.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design and implementation of enterprise-level cloud architecture strategies aligned with organizational goals.</li><li>Develop scalable, secure, and high-performing cloud solutions using primarily <strong>Microsoft Azure</strong> with potential involvement in AWS, Google Cloud, or other providers.</li><li>Establish and maintain the cloud architecture roadmap in alignment with business and IT priorities.</li><li>Provide expert guidance on cloud adoption, cloud-native development, and enterprise cloud governance.</li><li>Oversee and guide migrations of legacy and on-premises applications, systems, and workloads to modern cloud platforms.</li><li>Architect hybrid and multi-cloud solutions integrating cloud services with on-premises infrastructure.</li><li>Drive adoption of <strong>Infrastructure as Code (IaC)</strong> practices using tools such as Terraform.</li><li>Partner with senior leadership and technical teams to provide architectural direction and recommendations.</li><li>Ensure teams follow Agile, DevOps, and CI/CD methodologies when designing and deploying cloud applications.</li><li>Stay current with emerging cloud technologies, industry advancements, and best practices to support continuous improvement.</li></ul>
  • 2026-03-13T00:00:00Z
Senior Software Engineer
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 88 - 93 USD / Hourly
  • <p>Robert Half is seeking a Senior Software Engineer with AI‑enabled development experience to support the modernization of a real-time, high-availability air traffic management platform. This role offers the opportunity to work on safety-critical systems that directly support national airspace operations in a collaborative, mission-driven environment.</p><p>You will contribute to the development and sustainment of complex software systems using both traditional systems engineering practices and AI‑augmented development techniques throughout the Software Development Life Cycle (SDLC).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, develop, test, and maintain software for real-time, high-availability systems</li><li>Apply AI-assisted development tools to accelerate coding, refactoring, debugging, and automated test generation</li><li>Utilize AI responsibly across the full SDLC including:</li><li>Requirements analysis</li><li>System design</li><li>Implementation</li><li>Testing</li><li>Documentation</li><li>Code review</li><li>Analyze complex system requirements and translate them into efficient, maintainable software designs</li><li>Develop and maintain automation scripts across development, test, and production environments</li><li>Promote code quality, reuse, traceability, and cross-team collaboratio</li></ul>
  • 2026-03-10T00:00:00Z
Cloud Developer
  • Herndon, VA
  • onsite
  • Temporary
  • 55.4135 - 64.163 USD / Hourly
  • We are looking for an experienced Cloud Developer to join our team in Herndon, Virginia. This is a Contract position where you will take on a leadership role in designing, implementing, and optimizing cloud-based solutions and DevSecOps practices. The ideal candidate will have a strong background in cloud technologies, CI/CD pipeline development, and infrastructure automation, with a focus on security and scalability.<br><br>Responsibilities:<br>• Lead the design and implementation of CI/CD pipelines using tools such as GitLab, GitHub, and Jenkins, ensuring integration of security and quality checks.<br>• Develop and maintain reusable infrastructure automation solutions using tools like Terraform and AWS CloudFormation.<br>• Oversee container orchestration efforts using Kubernetes and manage cloud-native services on AWS GovCloud.<br>• Establish and promote enterprise-level DevSecOps reference architectures and reusable pipeline templates.<br>• Integrate security controls, automated testing, and quality gates into all stages of the software development lifecycle.<br>• Guide platform engineering teams in creating sustainable, automated solutions for deployment and environment configurations.<br>• Ensure compliance with Zero Trust architecture principles, including identity, network, and data protection.<br>• Collaborate with cross-functional teams to implement cloud-based solutions that align with organizational goals.<br>• Provide technical leadership and mentorship to DevSecOps squads, fostering a culture of innovation and efficiency.<br>• Drive the adoption of state-of-the-art tools and methodologies to enhance system performance and security.
  • 2026-02-26T00:00:00Z
Project/Program Manager II
  • Hanover, MD
  • onsite
  • Temporary
  • 57 - 62 USD / Hourly
  • <p>Overview</p><p>We are seeking an experienced Project / Program Manager II to lead and coordinate projects and programs from initiation through completion. This role is responsible for overseeing all aspects of project execution, including planning, scheduling, task assignment, progress tracking, and reporting.</p><p>The ideal candidate brings strong judgment, leadership capability, and hands‑on experience managing cross‑functional initiatives while communicating effectively with stakeholders and leadership.</p><p>Key Responsibilities</p><ul><li>Coordinate and manage projects and/or programs through the full lifecycle</li><li>Oversee all aspects of assigned initiatives, including scope, timelines, and deliverables</li><li>Set deadlines, assign responsibilities, and monitor progress to ensure successful execution</li><li>Track project milestones and summarize progress for leadership and stakeholders</li><li>Prepare and present status reports to upper management</li><li>Identify risks, issues, and dependencies and recommend mitigation strategies</li><li>Lead and direct the work of project team members</li><li>Apply sound judgment and experience to plan and accomplish project goals</li><li>Support continuous improvement through best practices and process enhancements</li></ul>
  • 2026-03-13T00:00:00Z
Full Stack Developer
  • Washington, DC
  • onsite
  • Temporary
  • 60.9 - 69.39 USD / Hourly
  • <p>We are currently seeking a contract Full Stack Developer with a matrix skill set to join our project-driven technology team. This is a unique opportunity to lend your expertise to exciting initiatives, contribute to automation and innovation, and collaborate with cross-functional groups. The ideal candidate is equally comfortable working on both the front-end and back-end, and enjoys a fast-paced environment where adaptability and clear communication are valued.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy robust applications across the full technology stack.</li><li>Work closely with stakeholders to clarify requirements and deliver technical solutions in line with project goals.</li><li>Participate in continuous integration, automation workflows, and DevSecOps practices to ensure quality and security.</li><li>Apply skills in AI integration, machine learning, and enterprise software applications as needed.</li><li>Maintain and optimize cloud-based environments (such as Microsoft Azure).</li><li>Utilize modern tools such as Apache Kafka, Databricks, Power BI, Splunk, and Terraform.</li><li>Leverage problem-solving and critical-thinking skills to address project challenges.</li><li>Demonstrate adaptability and pursue continuous learning to keep up with the latest technologies.</li></ul><p><br></p>
  • 2026-03-03T00:00:00Z
Full Stack Developer
  • McLean, VA
  • onsite
  • Temporary
  • 59.91 - 68.24 USD / Hourly
  • <p>We are currently seeking a contract Full Stack Developer with a matrix skill set to join our project-driven technology team. This is a unique opportunity to lend your expertise to exciting initiatives, contribute to automation and innovation, and collaborate with cross-functional groups. The ideal candidate is equally comfortable working on both the front-end and back-end, and enjoys a fast-paced environment where adaptability and clear communication are valued.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy robust applications across the full technology stack.</li><li>Work closely with stakeholders to clarify requirements and deliver technical solutions in line with project goals.</li><li>Participate in continuous integration, automation workflows, and DevSecOps practices to ensure quality and security.</li><li>Apply skills in AI integration, machine learning, and enterprise software applications as needed.</li><li>Maintain and optimize cloud-based environments (such as Microsoft Azure).</li><li>Utilize modern tools such as Apache Kafka, Databricks, Power BI, Splunk, and Terraform.</li><li>Leverage problem-solving and critical-thinking skills to address project challenges.</li><li>Demonstrate adaptability and pursue continuous learning to keep up with the latest technologies.</li></ul><p><br></p>
  • 2026-03-03T00:00:00Z
Full Stack Developer
  • Rockville, MD
  • onsite
  • Temporary
  • 61.09 - 68.59 USD / Hourly
  • <p>We are currently seeking a contract Full Stack Developer with a matrix skill set to join our project-driven technology team. This is a unique opportunity to lend your expertise to exciting initiatives, contribute to automation and innovation, and collaborate with cross-functional groups. The ideal candidate is equally comfortable working on both the front-end and back-end, and enjoys a fast-paced environment where adaptability and clear communication are valued.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy robust applications across the full technology stack.</li><li>Work closely with stakeholders to clarify requirements and deliver technical solutions in line with project goals.</li><li>Participate in continuous integration, automation workflows, and DevSecOps practices to ensure quality and security.</li><li>Apply skills in AI integration, machine learning, and enterprise software applications as needed.</li><li>Maintain and optimize cloud-based environments (such as Microsoft Azure).</li><li>Utilize modern tools such as Apache Kafka, Databricks, Power BI, Splunk, and Terraform.</li><li>Leverage problem-solving and critical-thinking skills to address project challenges.</li><li>Demonstrate adaptability and pursue continuous learning to keep up with the latest technologies.</li></ul>
  • 2026-03-03T00:00:00Z
Full Stack Developer
  • Baltimore, MD
  • onsite
  • Temporary
  • 55.05 - 60.24 USD / Hourly
  • <p>We are currently seeking a contract Full Stack Developer with a matrix skill set to join our project-driven technology team. This is a unique opportunity to lend your expertise to exciting initiatives, contribute to automation and innovation, and collaborate with cross-functional groups. The ideal candidate is equally comfortable working on both the front-end and back-end, and enjoys a fast-paced environment where adaptability and clear communication are valued.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy robust applications across the full technology stack.</li><li>Work closely with stakeholders to clarify requirements and deliver technical solutions in line with project goals.</li><li>Participate in continuous integration, automation workflows, and DevSecOps practices to ensure quality and security.</li><li>Apply skills in AI integration, machine learning, and enterprise software applications as needed.</li><li>Maintain and optimize cloud-based environments (such as Microsoft Azure).</li><li>Utilize modern tools such as Apache Kafka, Databricks, Power BI, Splunk, and Terraform.</li><li>Leverage problem-solving and critical-thinking skills to address project challenges.</li><li>Demonstrate adaptability and pursue continuous learning to keep up with the latest technologies.</li></ul><p><br></p>
  • 2026-03-03T00:00:00Z
Program Manager
  • Springfield, VA
  • onsite
  • Temporary
  • 50 - 55 USD / Hourly
  • <p>Our client in the Washington, DC area is seeking an experienced <strong>Program Manager</strong> with a strong background in the <strong>medical device, biotech, or regulated healthcare technology</strong> space. This role is ideal for a strategic, detail‑driven leader who can manage complex programs, coordinate cross‑functional teams, and ensure compliance within a highly regulated environment.</p><p>You’ll oversee program planning, execution, timelines, and stakeholder communication while supporting product development, quality initiatives, and regulatory alignment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end‑to‑end program management for medical device initiatives, from planning through execution</li><li>Coordinate cross‑functional teams including engineering, R&amp;D, quality, regulatory, and operations</li><li>Develop and maintain program timelines, milestones, budgets, and risk mitigation plans</li><li>Ensure compliance with FDA, ISO, and other regulatory standards</li><li>Facilitate communication between internal teams, leadership, and external partners</li><li>Track program performance and provide reporting, dashboards, and status updates</li><li>Support product development lifecycle activities, including design reviews and documentation</li><li>Identify process improvements to enhance efficiency and program outcome</li></ul><p><br></p>
  • 2026-03-16T00:00:00Z
Front-End Web Developer
  • Springfield, VA
  • onsite
  • Temporary
  • 50 - 55 USD / Hourly
  • <p>Our client in the Washington, DC region is seeking a talented <strong>Front-End Web Developer (FEWD)</strong> to support ongoing digital initiatives. This role is ideal for a developer who blends clean, modern UI development with strong attention to detail and a passion for building intuitive, responsive user experiences.</p><p>You’ll collaborate with designers, product teams, and back-end developers to bring digital products, websites, and interactive features to life.</p><p><br></p><p><strong> Key Responsibilities</strong></p><ul><li>Develop responsive, accessible, and high‑performance web interfaces</li><li>Translate UI/UX wireframes and design comps into clean, maintainable code</li><li>Build reusable components and front-end libraries</li><li>Collaborate with designers, product managers, and engineering teams</li><li>Optimize applications for speed, scalability, and cross‑browser compatibility</li><li>Maintain and update existing websites, landing pages, and digital assets</li><li>Troubleshoot UI issues and implement front-end best practices</li><li>Ensure compliance with accessibility standards (WCAG, Section 508)</li></ul><p><br></p><p><br></p>
  • 2026-03-16T00:00:00Z
GENAI CCAS Application Developer
  • Washington, DC
  • remote
  • Temporary
  • 49 - 54 USD / Hourly
  • <p>We are seeking an early‑career GenAI Application Developer to design, build, and enhance AI‑powered applications for an AWS‑based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI–driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python).</p><p><br></p><p>You will work closely with senior engineers, UI/UX designers, and cloud teams to implement voice and chat automation, agent assist features, secure AI orchestration, and supporting APIs and data pipelines—all within a security‑ and compliance‑focused environment.</p><p>This is an excellent opportunity to grow as a software developer while contributing to impactful, production‑grade AI solutions.</p><p><br></p><p>Primary Responsibilities</p><p>Amazon Connect Application Development</p><ul><li>Design, build, and maintain Amazon Connect contact flows, routing profiles, and queues for voice and chat</li><li>Integrate Amazon Lex V2 bots for call deflection, self‑service workflows, and escalation</li><li>Configure Contact Lens for transcription, summarization, sentiment analysis, QA insights, and redaction</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and agent assist capabilities</li><li>Implement secure S3‑based transcript storage with encryption, lifecycle policies, and retention controls</li></ul><p>eAI Orchestration &amp; Backend Services</p><ul><li>Develop AWS Lambda (Python) functions to orchestrate:</li><li>Amazon Bedrock LLM calls</li><li>Embeddings workflows</li><li>Model invocation logging and observability</li><li>Implement OpenSearch indexing, keyword/vector queries, and ingestion triggers</li><li>Build Retrieval‑Augmented Generation (RAG) pipelines to support agent assist and self‑service knowledge</li><li>Apply structured logging, testing, error handling, and performance/cost safeguards</li></ul><p> Data Safety, Security &amp; Compliance</p><ul><li>Implement AI guardrails, prompt templates, and output evaluation mechanisms</li><li>Enforce PII redaction and minimization across conversation logs</li><li>Participate in threat modeling and remediation for contact center integrations</li></ul><p>Web, Chat &amp; Integration Support</p><ul><li>Support CloudFront + WAF configurations for secure web chat entry points</li><li>Build APIs and event hooks to pass context between web chat, Amazon Connect, and AI services</li></ul><p>DevSecOps &amp; Operations</p><ul><li>Contribute to Git‑based CI/CD pipelines, code reviews, and documentation</li><li>Maintain runbooks, SOPs, and architecture diagrams</li><li>Create and monitor CloudWatch dashboards and alarms for:</li><li>Call deflection rate</li><li>Average Handle Time (AHT)</li><li>Contact resolution</li><li>AI usage metrics</li></ul>
  • 2026-03-30T00:00:00Z