<p><strong>Project / Program Manager III </strong></p><p><strong>Employment Type: </strong>7-Months | Full‑Time Contract, Potential for Extension, or Conversion </p><p><strong>Schedule:</strong> Typically 9:00 AM – 5:00 PM with flexibility required for evening work (as late as 6–9 PM); occasional overtime, weekend, or holiday support (up to 8 hours/week)</p><p><strong>Travel:</strong> Required; assigned a home base location as close as possible to supported sites</p><p><strong>Position Overview</strong></p><p>The Project / Program Manager III is responsible for coordinating and delivering complex engineering and integration projects within active operational environments. This role partners closely with engineering, operations, vendors, and on‑site stakeholders to ensure successful execution of retrofit initiatives across multiple locations.</p><p>The position focuses on managing schedules, milestones, risks, and vendor performance while ensuring engineering deliverables are completed on time and with minimal disruption to ongoing operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee end‑to‑end project and program execution, including planning, scheduling, scope control, and milestone tracking.</li><li>Coordinate and manage retrofit projects across multiple active sites, including conveyor system and automated material handling upgrades.</li><li>Manage vendor performance on‑site through deployment phases, ensuring adherence to scope, quality standards, and timelines.</li><li>Proactively identify and mitigate project risks to prevent delays and operational disruption.</li><li>Travel regularly to assigned sites to monitor progress, validate quality of work, and confirm milestone completion.</li><li>Partner with on‑site stakeholders, including engineering, reliability, maintenance, and operations teams, to ensure alignment and smooth execution.</li><li>Review engineering documentation and technical deliverables to support successful system integration.</li><li>Manage temporary systems and transition plans during retrofit and deployment activities.</li><li>Prepare and deliver regular status updates and reporting for management and leadership.</li><li>Coordinate activities across up to 12 sites, ensuring execution targets are met by year‑end.</li><li>Lead and influence cross‑functional teams without direct people management authority.</li><li>Perform additional project and program management duties as needed.</li></ul>
<p><strong>Senior Technical Project Manager</strong></p><p><strong>Location:</strong> (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)</p><p><strong>Employment Type:</strong> Full-Time 26-Week Contract with Potential Extension or Conversion</p><p><strong>Clearance Requirement:</strong> Must currently hold or have the ability to obtain a U.S. Government Public Trust clearance</p><p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Senior Technical Project Manager</strong> to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.</p><p>The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.</p><p>Position Overview</p><p>We are seeking a <strong>Senior Technical Project Manager</strong> to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.</p><p><strong>K</strong>Key Responsibilities</p><ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
We are looking for a skilled Software Developer to join our team in Washington, District of Columbia. In this role, you will focus on creating and optimizing solutions using the Microsoft Power Platform while collaborating with stakeholders to address business needs. This position offers an exciting opportunity to leverage your expertise in software development to drive innovative and efficient solutions.<br><br>Responsibilities:<br>• Collaborate with stakeholders, project managers, and technical teams to identify requirements and translate them into Power Platform solutions.<br>• Design and develop custom applications using Power Apps, ensuring smooth integration with existing systems.<br>• Create automated workflows using Power Automate to enhance business processes and minimize manual efforts.<br>• Develop and deploy conversational AI experiences with Copilot Studio to address organizational needs.<br>• Utilize programming languages such as JavaScript, Power Fx, and C# to build efficient and scalable solutions.<br>• Ensure that all solutions align with organizational goals and meet performance standards.<br>• Provide technical support and troubleshooting for Power Platform applications to maintain operational efficiency.<br>• Stay updated on emerging technologies and tools within the Microsoft ecosystem to continuously improve solutions.<br>• Collaborate with cross-functional teams to ensure successful implementation and delivery of projects.
<p><strong>Position Summary:</strong></p><p> We are seeking a highly organized and detail-oriented Maintenance Planner to support our food manufacturing operations in Baltimore. This role is responsible for planning, scheduling, and coordinating maintenance activities to ensure maximum equipment reliability and efficiency. While prior maintenance experience is helpful, it is not required—however, strong experience with SAP is essential for success in this role!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain weekly and long-term maintenance schedules for plant equipment and facilities</li><li>Use SAP to plan, track, and manage maintenance work orders, preventive maintenance (PM), and inventory</li><li>Coordinate with maintenance, production, and operations teams to prioritize and schedule work with minimal disruption</li><li>Ensure all required parts, tools, and resources are available prior to scheduled work</li><li>Maintain accurate maintenance records, asset histories, and documentation in SAP</li><li>Analyze equipment downtime and maintenance data to improve planning and reliability</li><li>Support continuous improvement initiatives focused on efficiency, safety, and cost reduction</li><li>Assist in managing spare parts inventory and vendor coordination</li></ul><p><br></p>
<p>We are seeking a highly organized and detail-oriented Maintenance Planner to support our food manufacturing operations in Baltimore. This role is responsible for planning, scheduling, and coordinating maintenance activities to ensure maximum equipment reliability and efficiency. While prior maintenance experience is helpful, it is not required—however, strong experience with SAP is essential for success in this role.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain weekly and long-term maintenance schedules for plant equipment and facilities</li><li>Use SAP to plan, track, and manage maintenance work orders, preventive maintenance (PM), and inventory</li><li>Coordinate with maintenance, production, and operations teams to prioritize and schedule work with minimal disruption</li><li>Ensure all required parts, tools, and resources are available prior to scheduled work</li><li>Maintain accurate maintenance records, asset histories, and documentation in SAP</li><li>Analyze equipment downtime and maintenance data to improve planning and reliability</li><li>Support continuous improvement initiatives focused on efficiency, safety, and cost reduction</li><li>Assist in managing spare parts inventory and vendor coordination</li></ul><p><br></p>
<p>The Operations Manager is responsible for overseeing end-to-end supply chain operations, including warehouse management, transportation, and logistics. This role ensures efficient, cost-effective, and timely movement of goods while maintaining high service levels and operational excellence. The Operations Manager leads and coordinates Warehouse, Transportation, and Logistics Managers to achieve company objectives.</p><p><br></p><ul><li>Manage daily operations across warehousing, transportation, and logistics functions</li><li>Ensure seamless coordination between inbound, storage, and outbound processes</li><li>Optimize workflows to improve efficiency, reduce costs, and enhance service quality</li><li>Implement and enforce standard operating procedures (SOPs)</li><li>Provide leadership, coaching, and performance management</li><li>Conduct regular performance reviews and team meetings</li><li>Ensure alignment of departmental goals with overall business objectives</li><li>Analyze and improve inventory flow, storage utilization, and distribution networks</li><li>Collaborate with procurement, sales, and customer service teams</li><li>Implement continuous improvement initiatives (Lean, Six Sigma principles where applicable)</li><li>Develop and manage operational budgets</li><li>Monitor costs related to warehousing, freight, and logistics</li><li>Identify cost-saving opportunities without compromising service levels</li><li>Ensure compliance with regulatory requirements (DOT, OSHA, etc.)</li><li>Maintain high standards of workplace safety and environmental practices</li><li>Conduct audits and risk assessments</li><li>Oversee use of WMS (Warehouse Management Systems), TMS (Transportation Management Systems), and ERP systems</li><li>Drive digital transformation and data-driven decision-making</li></ul><p><br></p>