We are looking for a motivated Customer Service Representative to join our team on a contract basis in Sterling, Virginia. In this role, you will play a key part in ensuring seamless scheduling, dispatching, and data entry while providing exceptional customer support. This is a great opportunity for individuals with strong communication and organizational skills who thrive in a fast-paced environment. Responsibilities: • Manage scheduling and dispatching tasks to support operational efficiency. • Perform accurate data entry to maintain and update records. • Handle inbound and outbound calls to address customer inquiries and resolve issues. • Provide excellent customer service in a call center environment. • Process orders and ensure accurate documentation. • Utilize Microsoft Office Suite to complete daily tasks and reporting. • Collaborate with team members to improve service delivery and operational workflows. • Maintain professionalism and empathy while interacting with customers. • Ensure adherence to company policies and procedures in all activities.

• Minimum of 1 year of experience in customer service, preferably in a call center environment. • Proficiency in handling inbound and outbound calls. • Strong skills in order entry and data management. • Familiarity with Microsoft Office Suite, including Excel and Word. • Excellent verbal and written communication abilities. • Ability to multitask and work effectively under pressure. • High attention to detail and accuracy in all tasks. • Strong problem-solving skills with a customer-focused attitude.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Sterling, VA
onsite
Temporary
15.0385 - 17.413 USD / Hourly
We are looking for a motivated Customer Service Representative to join our team on a contract basis in Sterling, Virginia. In this role, you will play a key part in ensuring seamless scheduling, dispatching, and data entry while providing exceptional customer support. This is a great opportunity for individuals with strong communication and organizational skills who thrive in a fast-paced environment. Responsibilities: • Manage scheduling and dispatching tasks to support operational efficiency. • Perform accurate data entry to maintain and update records. • Handle inbound and outbound calls to address customer inquiries and resolve issues. • Provide excellent customer service in a call center environment. • Process orders and ensure accurate documentation. • Utilize Microsoft Office Suite to complete daily tasks and reporting. • Collaborate with team members to improve service delivery and operational workflows. • Maintain professionalism and empathy while interacting with customers. • Ensure adherence to company policies and procedures in all activities.
2026-03-20T00:00:00Z