<p>We are looking for a meticulous and detail-oriented Data Entry Clerk to join our client in the south metro, Minnesota area. In this contract role, you will play a critical part in ensuring the accuracy and integrity of data entered into our systems. This position offers a hybrid work arrangement, requiring onsite presence three days per week. Responsibilities:</p><ul><li>Accurately input and update data into designated systems following established guidelines.</li><li>Perform thorough validation checks to ensure data accuracy and completeness prior to submission.</li><li>Track and monitor data transfers between systems to ensure seamless operations.</li><li>Identify, investigate, and resolve errors or discrepancies within data entries or system processes.</li><li>Collaborate with team members to support department projects and tasks as needed.</li><li>Maintain a high level of focus and precision in repetitive tasks.</li><li>Adhere to company procedures and standards for data handling and documentation.</li></ul>
We are looking for a highly organized and detail-oriented Senior Data Entry Clerk to join our team in Inver Grove Heights, Minnesota. This long-term contract position offers a hybrid work environment, with three days in the office each week. The ideal candidate will play a key role in managing fleet asset data, ensuring accuracy in documentation, and supporting operational processes.<br><br>Responsibilities:<br>• Create and maintain a detailed Asset Sales Transfer Tracker to monitor the status of power trailers and equipment available for transfer or sale.<br>• Collaborate with Transportation Operations Managers to confirm asset statuses, identify surplus equipment, and update availability records.<br>• Prepare asset transfer and sale documentation based on spreadsheet data and approvals from the Fleet Asset Manager.<br>• Input accurate transfer data into fleet systems to ensure proper tracking of asset locations and statuses.<br>• Assist with title and licensing documentation in consultation with the team to meet compliance requirements.<br>• Perform additional fleet asset management tasks as assigned, supporting operational efficiency.<br>• Ensure clear communication and coordination with frontline operations teams to address asset-related needs.<br>• Utilize tools like Microsoft Excel and Power BI to organize, filter, and analyze data effectively.
We are looking for a dedicated Receptionist to serve as the welcoming face of our organization in Bloomington, Minnesota. This role is ideal for someone with strong organizational skills and the ability to manage both administrative and front desk duties efficiently. You will play a key role in ensuring smooth day-to-day operations while delivering exceptional service to visitors and internal teams.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a positive and attentive experience.<br>• Answer and direct incoming phone calls promptly and accurately.<br>• Perform data entry tasks to maintain accurate and up-to-date records.<br>• Process invoices with attention to detail and accuracy.<br>• Coordinate front desk operations to maintain an organized and efficient workspace.<br>• Manage incoming and outgoing correspondence, including emails and mail.<br>• Assist with scheduling appointments and maintaining calendars for team members.<br>• Support administrative tasks as needed to ensure smooth office operations.<br>• Uphold a clean and organized reception area at all times.
We are looking for a detail-oriented Mailroom Assistant to join our team in Bloomington, Minnesota. This is a Contract position within the healthcare industry, offering an opportunity to provide essential support in managing mailroom operations. Ideal candidates should excel in organizational tasks and bring strong communication skills to enhance efficiency in daily workflows.<br><br>Responsibilities:<br>• Sort, organize, and distribute incoming and outgoing mail and packages accurately and promptly.<br>• Operate mailroom equipment such as inkjet printers and Konica Minolta devices to ensure seamless handling of materials.<br>• Maintain mailroom supplies and equipment, addressing any issues or scheduling repairs as needed.<br>• Coordinate courier services and deliveries, ensuring timely and secure transportation of items.<br>• Perform data entry tasks to track mailroom activities and maintain accurate records.<br>• Utilize ERP systems and Kronos Timekeeping tools to manage workflow and monitor performance.<br>• Support internal teams by providing exceptional customer service related to mailroom inquiries.<br>• Collaborate with other departments to streamline mail-related processes and improve overall efficiency.<br>• Ensure compliance with organizational policies and protocols within mailroom operations.
<p>We are looking for a detail-oriented Administrative Assistant to join our client in the southwest Minnesota, metro. This long-term contract position offers an excellent opportunity to support daily operations and contribute to the smooth functioning of our organization. The ideal candidate will excel at multitasking and have a proactive approach to managing administrative tasks. Responsibilities:</p><ul><li>Organize and scan files to maintain accurate and accessible records.</li><li>Assist managers with file management and the distribution of notices.</li><li>Draft concise communications, including late letters and balance due notices, to support operational needs.</li><li>Execute assigned tasks independently, turning ideas into actionable results.</li><li>Generate correspondence that aligns with ledger entries to ensure accuracy.</li><li>Facilitate internal communication, occasionally liaising with vendors as required.</li><li>Perform routine data entry and administrative tasks to support team efficiency.</li><li>Take on additional responsibilities if familiar with industry-specific practices.</li><li>Utilize industry specific software to streamline processes.</li></ul>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
We are looking for an Administrative Assistant to join our team in Minneapolis, Minnesota. This long-term contract position offers the opportunity to play a key role in managing client relationships and ensuring smooth operations. The ideal candidate will bring exceptional organizational skills and a proactive approach to client communication.<br><br>Responsibilities:<br>• Serve as the primary manager for company software, ensuring seamless integration with bookkeeping systems.<br>• Support business development efforts by coordinating client communications and managing proposal workflows.<br>• Oversee the client onboarding process, including account setup and team introductions.<br>• Collaborate with internal teams to ensure client needs are met in line with service agreements.<br>• Regularly assess and address client requirements, both remotely and in person, to maintain satisfaction.<br>• Respond promptly to client inquiries and resolve issues, particularly during high-demand periods.<br>• Lead the development of customized solutions to address client challenges, coordinating input from various team members.<br>• Build and nurture strong relationships with key personnel within assigned client accounts.<br>• Manage account renewals and meet strategic objectives, ensuring alignment with company goals.<br>• Maintain organized records and oversee the accuracy of client data within company systems.
We are on the hunt for an Accounts Payable Clerk to become a part of our manufacturing team based in Roseville, Minnesota. In this role, you will be tasked with handling various aspects of accounts payable, including processing invoices, maintaining vendor data, and providing exceptional customer service to both vendors and internal departments.<br><br>Responsibilities:<br><br>• Efficiently process various types of invoices, including purchase order, non-purchase order, and freight invoices.<br>• Liaise with internal departments to resolve any discrepancies in invoices.<br>• Conduct weekly check runs preparation and processing.<br>• Exhibit exceptional customer service skills when responding to vendor inquiries and reviewing their statements.<br>• Regularly create and distribute reports on V-hold, past due, and shipment dates.<br>• Investigate aging items on the Received not Vouchered Report and aged freight accruals and write them off as needed.<br>• Ensure the accuracy of vendor master data and its supporting documents, maintaining them as required.<br>• Exhibit a mindset of continuous improvement by identifying and implementing process improvements and efficiencies.<br>• Provide support to other team members when necessary, including the Procurement Card Administrator.<br>• Adhere to SOX procedures and the company's policies and procedures.
<p>Robert Half is looking for an Accounts Receivable Clerk for our client in Roseville. This Accounts Receivable Clerk will be responsible for processing of various accounts receivable functions which utilize research, reconciling, investigating and problem solving techniques. They will also need to know how to apply daily deposits in the system as well as perform daily/monthly balancing and to provide the necessary documents to General Accounting. This AR Candidate will report to the A/R Credit Manager and/or A/R Lead and will perform the following duties:</p><p> </p><p>- Daily scanner deposits and manual deposits as needed</p><p>- Cash application (i.e. cash, checks, credit cards), clearing A/R refunds, reversing NSF, various other clearings (i.e. credit memo, settlements, reapplication of funds), applying sales amendments, and applying A/R write-off.</p><p>- Tracking NSF and adjustments</p><p>- Daily cash application to be processed on a timely basis</p><p>- Accurately review accounts status for balance due and determine past due and/or current balances</p><p>- Perform account reconciliation (i.e. for collection accounts, dispute, etc.)</p><p>- Assist in the development, implementation and maintenance of A/R accounting policies and procedures</p><p>- Work closely with credit/collection</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a detail-oriented Payment Processing Accountant to join our team on a long-term contract basis. In this role, you will play a vital part in managing payment processing functions, ensuring accuracy, and maintaining compliance with financial regulations. This position offers an excellent opportunity to contribute to a dynamic services organization while enhancing your accounting expertise.</p><p><br></p><p>Responsibilities:</p><p>• Post payments and reconcile payment batches to ensure accuracy and control.</p><p>• Deposit checks and resolve issues such as postdated checks, closed accounts, or unidentified payments.</p><p>• Verify and process fund transfers, ensuring all bank deposits are accurate.</p><p>• Compile and distribute daily collection reports to relevant stakeholders.</p><p>• Prepare remittance schedules and statements for clients, including supporting documentation.</p><p>• Manage accounts receivable entries by importing data into accounting systems.</p><p>• Issue checks for client deposits, refunds, commissions, and other financial transactions.</p><p>• Resolve discrepancies with scanned remittance documents to maintain data integrity.</p><p>• Recommend improvements to payment workflows to enhance efficiency and productivity.</p><p>• Assist with onboarding and training new team members in payment processing procedures.</p>
<p>We are looking for a detail-oriented Administrative Assistant to provide essential support to our team in Minneapolis, Minnesota. This is a contract position lasting 12 weeks, with the possibility of extension. In this role, you will assist various departments, manage administrative tasks, and ensure smooth day-to-day operations within the office.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for visitors and deliveries, managing package receipt and distribution.</p><p>• Edit and refine internal communications, reports, and documents with precision.</p><p>• Provide administrative support primarily to the R& D team, as well as other departments as needed.</p><p>• Handle receptionist duties, including buzzing in visitors and maintaining a welcoming front desk presence.</p><p>• Perform general administrative tasks such as scheduling, filing, and data entry.</p><p>• Assist with coordinating office activities to ensure efficiency and organization.</p><p>• Utilize Microsoft Office 365 tools to complete tasks effectively and maintain accurate records.</p><p>• Collaborate with team members to address administrative needs across the organization.</p>
<p>We are looking for dedicated Support Desk Technicians to join our client in the west, Minnesota metro for a variety of shifts. In this long-term contract position, you will play a crucial role in providing exceptional customer support while handling technical inquiries and administrative tasks. Responsibilities:</p><ul><li>Deliver outstanding customer service by addressing technical concerns and resolving issues promptly.</li><li>Create and manage tickets within the system to ensure accurate tracking of customer inquiries.</li><li>Schedule and coordinate meetings as necessary to facilitate project tasks and communications.</li><li>Perform data entry tasks and update customer profiles to maintain accurate records.</li><li>Provide basic troubleshooting support for hardware and software issues.</li><li>Handle inbound telephone calls and manage multi-line phone systems efficiently.</li><li>Collaborate with team members to ensure smooth execution of daily operations.</li><li>Maintain an attentive and courteous demeanor in all customer interactions.</li></ul>
<p>We are looking for an experienced Account Manager to join our dynamic team in Minneapolis, Minnesota. This role offers an exciting opportunity to work with innovative brands and drive their success. If you thrive in a fast-paced setting and enjoy bridging strategy with seamless execution, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between vendors and accounts, ensuring smooth communication and collaboration.</p><p>• Coordinate product launches and submissions.</p><p>• Monitor and manage high-priority projects.</p><p>• Provide exceptional support and proactive communication to clients.</p><p>• Maintain accurate data entry and reporting processes to support account management activities.</p><p>• Develop and implement strategies to achieve sales targets.</p><p><br></p>
<p>We are looking for a dynamic Market Leader to oversee and drive growth within the technical and building insulation sector. This role requires a strong focus on team leadership, client management, and market expansion while ensuring safety standards and operational excellence. Based in St. Paul, Minnesota, this position offers an opportunity to collaborate across departments and contribute to the company’s strategic vision.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of strategies.</p><p>• Manage and mentor team members to achieve performance goals while fostering a culture of safety and collaboration.</p><p>• Cultivate and maintain strong relationships with key clients, vendors, and industry partners.</p><p>• Drive revenue growth by identifying new opportunities and expanding the customer base.</p><p>• Collaborate with business development representatives and regional sales leaders to promote company products effectively.</p><p>• Ensure compliance with safety standards and regulations across all operations.</p><p>• Analyze market trends and competitor activities to inform strategic decision-making.</p><p>• Oversee data entry and account management processes to ensure accuracy and efficiency.</p><p>• Represent the company at industry events and forums to strengthen market presence.</p><p>• Monitor and report on segment performance, providing insights to senior leadership.</p>
<p>We are looking for a Front Desk Coordinator to join our team in St. Louis Park, Minnesota. In this role, you will serve as the first point of contact for students, staff, and visitors, ensuring a welcoming and detail-oriented environment. This is a long-term contract position with the potential for a transition to a permanent role.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, students, and staff in a friendly and detail-oriented manner.</p><p>• Handle incoming calls using a multi-line phone system, directing inquiries to the appropriate departments.</p><p>• Schedule appointments and maintain accurate records using administrative tools.</p><p>• Provide concierge-style services to enhance the customer experience.</p><p>• Address student concerns and questions while maintaining a calm demeanor in high-stress situations.</p><p>• Collaborate with team members to ensure smooth front desk operations.</p><p>• Perform administrative tasks, such as data entry and filing, to support office functions.</p><p>• Offer support in patient scheduling and other organizational needs.</p><p>• Ensure the front desk area remains clean, organized, and fully stocked with necessary supplies.</p><p>• Assist with onboarding and training new staff as required.</p>
<p>Exciting contract opportunity for a Payroll Clerk with 2+ years of payroll experience. Position requires multi-state tax experience, strong attention to detail, fast and accurate data entry skills. Must be proficient with working knowledge of a variety of software packages such as Workday, UKG, ADP, Kronos, Ceridian, Paychex, ETC.</p><p> </p><p> </p><p>Responsibilities:</p><p>- Ensure timely and accurate processing of hourly and salary professionals through direct deposit and pay cards</p><p>- Review and analyze payroll, benefit, and tax procedures</p><p>- Ensure all payroll information and records are maintained in accordance with statutory requirements</p><p>- Review and approve payroll procedures</p><p>- Other duties as required</p>
<p>We are looking for an enthusiastic and detail-oriented Accounting Specialist to join our team and support our accounting operations on a part-time basis, up to 24 hours a week. This role primarily focuses on managing accounts receivable, accounts payable, building strong customer and vendor relationships, and maintaining accurate database systems. Additionally, the Accounting Specialist will contribute to audit preparation, execute special projects, and deliver exceptional customer service to stakeholders inside and outside the organization. The ideal candidate is highly organized, has excellent communication skills, and is adept at balancing multiple priorities to meet deadlines effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.</p><ul><li><strong>Accounts Receivable:</strong></li><li>Process, post, and record customer payments and transactions.</li><li>Update customer profiles and account information, including address modifications, mergers, or other changes.</li><li>Draft correspondence for overdue accounts and collections while identifying delinquent accounts through record reviews.</li><li>Liaise with customers to resolve past-due balances and discrepancies in payment statuses.</li><li>Produce reports summarizing the status of customer accounts upon request.</li><li>Assist in generating monthly billing statements using the organization’s general ledger.</li><li><strong>Accounts Payable:</strong></li><li>Review and process purchase order and non-purchase order invoices in the accounting system.</li><li>Organize vendor payments by validating federal ID numbers and addressing any issues related to purchase orders or billing records.</li><li>Reconcile transactions and monthly vendor statements to ensure accounting accuracy.</li><li><strong>Customer & Vendor Communication:</strong></li><li>Monitor and manage the accounts receivable and payable inboxes, ensuring prompt responses to inquiries.</li><li>Work collaboratively with clients to schedule timely payments and minimize outstanding balances exceeding 30 days.</li></ul><p><br></p><p><strong>Skills & Qualifications:</strong></p><ul><li>Strong organizational skills with attention to detail.</li><li>Excellent written and verbal communication abilities.</li><li>Proven capability to prioritize tasks, meet deadlines, and adapt to shifting priorities.</li><li>Customer-first mentality with great interpersonal skills for managing inquiries competently.</li></ul>
<p>We are looking for an experienced Project Manager to oversee controls projects. The ideal candidate will have a strong technical background, exceptional organizational skills, and the ability to coordinate effectively with cross-functional teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full lifecycle of controls projects.</p><p>• Collaborate with stakeholders to ensure smooth project execution.</p><p>• Monitor and address challenges during project to winning resolutions.</p><p>• Utilize project management tools, including proprietary systems.</p><p>• Negotiate labor pricing and site assignments for additional work as needed.</p><p>• Oversee all installation activities and ensure timely completion of tasks.</p><p>• Review, approve, and finalize project documentation to meet deadlines.</p>
<p>Robert Half is searching for an Entry Level Accountant for a contract position. In this position, your responsibilities will include data entry, financial statement review, and Excel spreadsheet creation and manipulation. If you have an aptitude for Excel, a positive attitude, and a desire to work in an entry-level accounting position, then this position could be the perfect fit.</p><p> </p><p>Responsibilities:</p><p>- Preparing monthly journal entries</p><p>- Investigating and correcting account discrepancies</p><p>- Making sure that accounts contained in the general ledger are correct</p><p>- Assisting with full cycle Accounts Payable and Accounts Receivable processes</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>A mid-sized company is currently looking for an Accounting Clerk to join its team. Serving in this role, you will be responsible for multiple forms of data entry, matching invoices to purchase orders and/or vouchers, and playing an integral role in the process of Accounts Payable (A/P) and Accounts Receivable (A/R). Grow with this company in an environment that offers you a great work space/office, excellent benefits, and great career advancement opportunity. This is a long term contract employment based in the Saint Paul, Minnesota area.</p><p> </p><p>Role & Responsibilities</p><p>- Standardize transaction documents, which may require revision of other documents or entries as well as the original; may initiate other actions</p><p>- Settle discrepancies by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts; prepare correction documents as required</p><p>- General accounting and administration support: help with G/L account reconciliation and month-end closing, other ad hoc projects</p><p>- Support Accounts Payable: vendor invoices and disbursement filing, A/P invoice matching & filing</p><p>- Assist in control of budgets by monitoring budgets and originating or verifying adjustments and transfers</p><p>- Collaborate with Accounts Receivable: apply cash receipt, process daily invoices/credit, help with collection of past due balance</p><p>- Produce statements and reports that require utilization of a wide range of sources</p><p>- Upload financial information to journals, registers, and ledgers, via by hand or by electronic equipment</p><p>- Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team on a long term contract basis. Based in the south metro, Minnesota area, this fully on-site role involves supporting our small and friendly customer service team by assisting clients with inquiries, product information, and order processing. This is an excellent opportunity for someone who is motivated, self-sufficient, and has strong communication skills. Responsibilities:</p><ul><li>Respond to customer inquiries by providing detailed information about products and services.</li><li>Assist with order processing, including preparing price quotes and mailing invoices.</li><li>Manage data entry tasks in customer management systems with a high level of accuracy.</li><li>Handle returns and issue credits in a timely and meticulous manner.</li><li>Support the order fulfillment process and assist with shipping-related tasks.</li><li>Maintain organized records by filing paperwork and updating customer information.</li><li>Collaborate with the team on additional projects and tasks as business needs evolve.</li><li>Ensure all written communication is grammatically accurate and error-free.</li><li>Utilize Microsoft Office tools, particularly Outlook and Teams, to manage daily activities and communication.</li></ul>
<p>We are looking for a detail-orientedOffice Assistant to join our team in Monticello, Minnesota. In this Contract-to-Permanent position, you will play a key role in maintaining accurate and organized records while supporting various administrative tasks. This opportunity is ideal for someone with strong attention to detail, excellent customer service skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input application data into designated databases and systems.</p><p>• Follow up with clients to collect and verify missing or incomplete information.</p><p>• Maintain organized records of data entries and client communications for easy access and reference.</p><p>• Perform routine quality checks to ensure data accuracy and consistency.</p><p>• Provide exceptional customer service by responding to inquiries and addressing concerns promptly.</p><p>• Utilize Microsoft Excel and Word to manage and format data effectively.</p><p>• Scan, organize, and file documents in both physical and digital formats.</p><p>• Collaborate with the team to improve data entry processes and boost efficiency.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>We are seeking an Accounts Payable Specialist for a company in St. Paul. This is a hands-on position covering all areas of Accounts Payable. The A/P department is responsible timely and accurate processing of vendor invoices and payments and will own all aspects of AP including statement reconciliations, check runs, 3-way matching, etc.</p><p> </p><p>Responsibilities</p><p>- Receive invoices daily and enter into accounting system</p><p>- Process check runs and invoices</p><p>- Assist with various projects when needed which may include data entry, journal entries, filing, etc.</p><p>- Handle branch or vendor inquiries regarding invoice payments, late payments, outstanding checks, etc.</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Pay rate is 15.50</p><p>Training is for 2 weeks. Training time is 8:00am-4:30pm CST. Monday- Friday.</p><p><br></p><p>Description/Job Duties:</p><p>- Indexing agent : data entry; they are grabbing the fax images that are received from their providers and are looking for specific information; don't need to read everything but needs to be able to identify the members information, provider, medication they are requesting, any sense of urgency</p><p>- Some type of pharmacy background</p><p>- Entering drug information, identifying syringe, capsule, tablet</p><p>- Outbound calls: dual trained position, if there is no work for the day will be trained in outbound calls to make phone calls but ideally they won't really use them to do the calls; might be an</p><p>hour once per month; would be calling out to let them know the results of the prior authorization if it was approved or denied; just on the drug piece</p><p>- Have metrics per day and per hour: set them up with a glide path which is 8 weeks so slowly; in total 30 cases per hour; training is 2.5 weeks and then glid</p><p><br></p><p>Primary Responsibilities:</p><p>Sort electronic copies of incoming fax transmittals and index them into the appropriate Prior Authorization System PAS workbaskets</p><p>Research and identifying member provider and drug information across multiple computer systems</p><p>Review Incoming PA faxes and initiate coverage determination requests in a timely manner within SLA</p><p>Perform outbound calls to Providers and/or Members to obtain additional information to resolve Prior Authorization cases. Perform outbound call to Providers and/or to inform them of the outcome of Prior Authorization cases.</p><p><br></p><p>Additional Responsibilities:</p><p>Navigate across multiple computer systems to identify information needed for outbound calls to members/providers.</p><p>Make outgoing calls as needed to provide information on prior authorization case outcome follow-up or consultation such as prior authorization requirements appeals etc.</p><p>Educate members / guardians providers pharmacy staff on procedures to avoid compliance risk.</p><p>Meet departmental established performance expectations and working independently to complete tasks in a timely manner.</p><p>May include processing member prior authorizations through various computer systems ensuring the accuracy of all data and updating as necessary.</p><p>May take incoming calls from members or providers and apply benefit plan criteria in making decisions approvals / denials or recommendations clarify and explain pharmaceutical benefits and procedures.</p><p>May partner with others to gather additional information and / or to interpret clinical guidelines act as a resource for others</p><p>Incumbents typically are not licensed pharmacy technicians.</p><p>May include licensed pharmacy technicians doing non-technician work</p><p>*Training is for 2 weeks. Training time is 8:00am-5:00pm CST. Monday- Friday. This training time is subject to change</p><p>*Candidate will work 5 days a week which may or may not include a weekend days.</p><p>*Candidate must have their own home internet access/VPN internet can be hard wired with Ethernet cord</p>
