<p>We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center.</p><p>• Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices.</p><p>• Assist in resolving Windows operating system errors and basic networking connectivity issues.</p><p>• Maintain detailed records of incidents and resolutions in the ticketing system for future reference.</p><p>• Educate employees on effective use of Office 365 tools and security best practices.</p><p>• Collaborate with the IT team to address complex technical challenges and ensure prompt solutions.</p><p>• Perform desktop imaging and configuration to prepare workstations for deployment.</p><p>• Support Active Directory operations, including user account management and directory updates.</p><p>• Stay updated on the latest Microsoft technologies and assist in implementing system improvements.</p>
<p>We are seeking a Sales Support Specialist for a long-term contract role in Streetsboro, Ohio. This position is a key member of our team, dedicated to supporting the sales department through administrative functions, customer engagement, and data management. You will contribute directly to company growth and operational efficiency while building your skills in a fast-paced environment.</p><p>Responsibilities:</p><ul><li>Accurately input and manage data in company systems and Excel spreadsheets.</li><li>Provide dedicated assistance to the sales team in identifying and pursuing business opportunities, including selling crane parts.</li><li>Handle inbound customer calls and conduct proactive warm calls to existing and potential clients.</li><li>Partner with internal teams and external clients to facilitate smooth communication and enhance service delivery.</li><li>Research model serial numbers to identify and confirm correct part numbers for orders.</li><li>Utilize platforms such as Salesforce, Google Suites, and proprietary systems to track workflows and orders.</li><li>Support efforts to drive sales revenue, maintain the Salesforce pipeline, and maximize Webshop utilization.</li><li>Ensure consistent customer satisfaction through responsive, attentive service and problem resolution.</li><li>Streamline and optimize order entry processes to enhance departmental efficiency.</li></ul>
<p>A company in Youngstown is looking to add a supply chain specialist to their team. This role is responsible for sourcing, negotiating, and purchasing materials, goods, and services required to support operational and production needs. This role works closely with suppliers, internal stakeholders, and logistics teams to ensure timely delivery, cost efficiency, and quality compliance while maintaining optimal inventory levels.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Cleveland, Ohio. In this long-term contract role, you will provide hands-on technical assistance to end users in a Windows-based environment. This position offers a unique opportunity to contribute to a dynamic IT team while supporting cutting-edge initiatives, including early AI pilot programs.<br><br>Responsibilities:<br>• Deliver Tier 1 and Tier 2 support to users in a Windows environment, addressing hardware, software, and connectivity issues.<br>• Configure, deploy, and maintain desktops, laptops, and related hardware.<br>• Provide technical assistance and troubleshooting for Microsoft O365 applications, including Outlook, Teams, OneDrive, and SharePoint.<br>• Manage IT assets by overseeing shipping, receiving, and inventory processes.<br>• Collaborate with team members to ensure adherence to cybersecurity best practices.<br>• Offer support in an accounting-focused environment, addressing specific user needs.<br>• Assist with Citrix-related tasks as needed.<br>• Contribute to team efforts in exploring and implementing AI tools and technologies.<br>• Work effectively within a small IT team to solve technical challenges and improve processes.
We are looking for an experienced Accounting Specialist to join our team in Westlake, Ohio. This part-time, long-term contract position requires 15 hours of work per week, with flexible scheduling that includes in-office days (excluding Thursdays). You will play a key role in supporting payroll operations and bookkeeping tasks, while collaborating with team members to ensure smooth office operations.<br><br>Responsibilities:<br>• Process payroll accurately and on schedule, including preparation and review in advance of deadlines.<br>• Manage accounts payable and accounts receivable to ensure timely payments and collections.<br>• Perform account reconciliation to verify financial records and resolve discrepancies.<br>• Utilize QuickBooks and other financial software to maintain organized bookkeeping records.<br>• Collaborate with office staff to cross-train and support various administrative and accounting tasks.<br>• Assist in adapting older processes to more efficient and automated systems.<br>• Handle billing functions and maintain precise financial documentation.<br>• Work comfortably in a Catholic Church environment, interacting professionally with staff and visitors.<br>• Provide support during transitions, such as retirements within the team.<br>• Ensure compliance with company policies and industry standards in all accounting practices.
We are looking for an Accounting Specialist to join our team in Elyria, Ohio. This is a long-term contract position that offers an excellent opportunity to utilize your accounting expertise in a dynamic environment. The role will require a strong focus on accuracy, attention to detail, and proficiency in handling various accounting functions.<br><br>Responsibilities:<br>• Prepare and post journal entries to ensure accurate financial records.<br>• Manage accounts receivable and accounts payable processes efficiently.<br>• Perform account reconciliations to maintain the integrity of financial data.<br>• Handle billing functions with precision and timeliness.<br>• Utilize basic Excel skills to support accounting tasks and data analysis.<br>• Collaborate with team members to meet deadlines and achieve organizational goals.<br>• Conduct regular audits to ensure compliance with accounting standards.<br>• Provide assistance during financial reporting and month-end close processes.<br>• Address discrepancies and resolve accounting issues promptly.<br>• Support other administrative tasks related to finance as needed.
We are looking for an experienced Accounting Specialist to join a respected non-profit organization in Youngstown, Ohio. This contract-to-permanent position offers a stable weekday schedule and the opportunity to contribute to a mission-driven organization. The ideal candidate will excel in managing accounts payable and receivable tasks while demonstrating proficiency in QuickBooks.<br><br>Responsibilities:<br>• Process invoices and vendor payments with accuracy and timeliness.<br>• Prepare and issue outgoing bills, monitor incoming payments, and reconcile accounts.<br>• Track outstanding receivables and follow up with clients or funders as needed.<br>• Support month-end and year-end financial close activities, ensuring data accuracy.<br>• Maintain organized and detailed accounts payable and receivable records.<br>• Generate financial reports and summaries for management review.<br>• Communicate with vendors, clients, and internal staff to resolve any discrepancies.<br>• Ensure compliance with organizational policies and grant requirements.<br>• Provide general accounting support and assist with additional tasks as assigned.
<p><strong>Accounts Receivable Specialist (Contract-to-Hire)</strong></p><p><br></p><p><strong>Wadsworth, Ohio</strong></p><p>Our team is seeking an experienced Accounts Receivable Specialist for a contract-to-hire opportunity in Wadsworth, Ohio. This role is critical to supporting financial operations and ensuring the integrity of accounts receivable processes within our wholesale distribution environment. The successful candidate will leverage their expertise in cash applications, account reconciliations, and collections to drive accuracy and efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process cash applications to ensure timely and precise posting of payments.</li><li>Perform account reconciliations to maintain accurate financial records and resolve variances.</li><li>Monitor credit and collections activities, proactively following up on outstanding balances.</li><li>Utilize accounting software and ERP systems to track, analyze, and report accounts receivable data.</li><li>Collaborate with internal stakeholders to support financial services and uphold company policy compliance.</li><li>Maintain comprehensive and organized records of all accounts receivable transactions.</li><li>Communicate professionally with clients regarding payment issues and build positive relationships.</li><li>Support financial operations by optimizing workflows with ERP and CRM tools.</li><li>Ensure all accounts receivable functions align with company and industry standards.</li><li>Assist in identifying and implementing process improvements related to credit management and collections.</li></ul><p><br></p>
We are looking for an Eligibility/Intake Specialist to join our team on a contract basis in Cleveland, Ohio. This position plays a key role in ensuring families and applicants are supported as they navigate the eligibility process for the Summer Youth Employment Program. The ideal candidate will excel in customer service, pay close attention to detail, and thrive in a dynamic, community-focused environment.<br><br>Responsibilities:<br>• Conduct intake appointments with applicants and families to assist them in completing required paperwork and gathering necessary documentation.<br>• Travel to various community locations to set up and manage intake events, ensuring smooth operations.<br>• Communicate eligibility status and program information clearly and professionally to applicants and their families.<br>• Maintain accurate and up-to-date participant files, including making corrections or updates after additional reviews.<br>• Guide applicants through the enrollment process, including work permits, health exams, and employment forms.<br>• Input participant data into database systems with precision and ensure all entries meet reporting requirements.<br>• Generate timely reports for program management and partners as requested.<br>• Collaborate with the team to adapt to changing program needs and support additional tasks as assigned.
<p>We are looking for an experienced ERP Technical Support Engineer to join our team in Greater Cleveland, Ohio. In this role, you will oversee the technical aspects of the Infor CloudSuite Industrial system, ensuring seamless functionality across multiple sites. You will collaborate with cross-functional teams to design, implement, and maintain solutions that support business objectives while delivering exceptional technical support.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement technical solutions within the Infor CloudSuite Industrial system to meet business goals.</p><p>• Analyze business requirements to design systems that align with functional, performance, and security needs.</p><p>• Configure and customize ERP systems, ensuring solutions are thoroughly tested and meet specifications.</p><p>• Provide Tier 3 ERP support, troubleshooting complex issues and ensuring optimal system performance.</p><p>• Create and maintain system documentation, user guides, and deliver training as needed.</p><p>• Perform regular system updates, patching, and ensure data quality and integrity.</p><p>• Collaborate with teams to enhance system processes and implement continuous improvement opportunities.</p><p>• Automate workflows using scripting and other tools to optimize operations.</p><p>• Conduct system monitoring, alerting, and disaster recovery planning to ensure business continuity.</p><p>• Travel to various sites as needed to support ERP implementation and maintenance.</p>
<p><br></p><p>Our company is seeking a detail-oriented Claims and Payments Specialist to join our administrative or healthcare support team. This position is responsible for processing claims, working on denials, posting payments, and managing bill payments for our clients. The ideal candidate is proactive, organized, and committed to ensuring accurate handling of financial and billing requests.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Accurately process client claims and documentation.</li><li>Review, research, and resolve claim denials in a timely manner.</li><li>Post payments received to the proper accounts, maintaining clear and accurate records.</li><li>Pay bills for clients, ensuring deadlines and processes are followed.</li><li>Communicate with internal teams and clients regarding billing status, issues, and resolutions.</li><li>Maintain compliance with company and industry billing standards.</li><li>Support additional administrative or billing tasks as needed.</li></ul><p>Qualifications:</p><ul><li>Prior experience in claims processing, payment posting, billing, or related administrative duties is preferred.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in basic office software and billing systems.</li><li>Willingness to pay bills on behalf of clients as required by the role.</li></ul><p><br></p>
<p>Our team is seeking an organized and detail-oriented Administrative Assistant for a contract role in Cuyahoga Falls, Ohio. The ideal candidate will deliver critical support to ensure smooth daily office operations and outstanding customer service. This position calls for strong communication skills, proven administrative capabilities, and proficiency with Microsoft tools.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients, providing a welcoming atmosphere and high-quality service.</li><li>Manage incoming calls, route inquiries appropriately, and maintain professional phone etiquette.</li><li>Organize, scan, and file both physical and electronic documents, supporting efficient record-keeping and retrieval.</li><li>Handle copying and distribution of materials as needed to facilitate office operations.</li><li>Conduct accurate data entry and assist with maintaining company databases.</li><li>Collaborate with colleagues to support various administrative needs and contribute to team success.</li><li>Maintain an orderly and professional workspace that promotes productivity.</li><li>Monitor office supply levels and coordinate replenishment and purchasing when required.</li><li>Utilize Microsoft Office applications (Word, Excel, Outlook, etc.) to complete tasks and manage documentation effectively.</li></ul>
<p><strong>Office Administrator (HVAC/Plumbing/Construction)</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced and self-driven Office Administrator to oversee day-to-day administrative operations in a fast-paced HVAC, plumbing, or construction office. This is a standalone position; the successful candidate will serve as the primary administrative resource and must demonstrate the ability to work independently, prioritize tasks, and maintain a high level of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all administrative functions within the office, including scheduling, correspondence, document control, and file maintenance</li><li>Process invoices, billing, and assist with payroll duties; accuracy and attention to detail are essential</li><li>Provide exceptional customer service to clients, vendors, and internal staff in person, via phone, and by email</li><li>Prepare estimates, proposals, and other documents relevant to HVAC/plumbing/construction projects</li><li>Track project timelines, maintain logs, and coordinate with field staff for job status updates</li><li>Maintain records related to compliance, certifications, and insurance</li><li>Efficiently utilize Microsoft Excel for reports, project tracking, and administrative support tasks</li><li>Identify opportunities to improve office processes and implement best practices to support business objectives</li></ul>
<p>We are seeking a dedicated Dispatcher to join our team in Green, Ohio. In this contract-to-permanent position, you will play a critical role in coordinating service requests, ensuring efficient communication with customers, and supporting our field technicians. The ideal candidate excels in a fast-paced environment, demonstrates exceptional organizational skills, and adapts quickly to changing priorities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customers, responding to service requests and clarifying requirements.</li><li>Utilize routing systems to optimize scheduling, particularly during peak demand periods.</li><li>Assist field technicians by managing incoming calls and facilitating prompt resolutions.</li><li>Collaborate with service managers and team members via platforms such as Microsoft Teams and Outlook.</li><li>Accurately log and update information in ticketing systems, including Solomon and Astea.</li><li>Adapt to new software and technology to enhance operational workflows.</li><li>Effectively prioritize multiple tasks to address urgent customer needs and balance competing priorities.</li><li>Maintain a professional demeanor under pressure and foster positive interactions with diverse individuals.</li></ul>
We are looking for a skilled and motivated Network Manager to oversee our organization's IT infrastructure and systems in Richfield, Ohio. This role requires a dynamic leader who can ensure the seamless operation of technology systems while driving strategic improvements to meet organizational goals. The ideal candidate will bring a proactive approach to managing network design, system maintenance, and team collaboration.<br><br>Responsibilities:<br>• Lead and supervise IT staff to ensure optimal performance and support for the organization's infrastructure.<br>• Oversee the functionality and maintenance of key IT systems, including servers, networks, mobile devices, storage solutions, backups, and disaster recovery protocols.<br>• Research and recommend new technologies to enhance system efficiency and cost-effectiveness.<br>• Maintain accurate documentation of systems, procedures, and inventory to ensure organizational compliance and readiness.<br>• Plan and execute IT projects with a focus on achieving strategic objectives.<br>• Collaborate with all departments to ensure effective communication and alignment on IT-related initiatives.<br>• Develop and manage the annual IT budget, ensuring cost-effective allocation of resources.<br>• Conduct annual IT audits and ensure compliance with industry standards.<br>• Establish and maintain relationships with vendors and third-party providers, ensuring contracts and licensing are up-to-date and cost-effective.<br>• Mentor and coach direct reports, fostering growth and enhancing team performance.
