We are looking for a Customer Service Representative to support daily front-office and patient service operations for an ambulatory clinic. This long-term contract opportunity is ideal for someone who brings strong communication skills, attention to detail, and a patient-focused approach to every interaction. In this role, you will help create a welcoming experience by coordinating appointments, handling calls, and supporting smooth clinic flow while working closely with both administrative and clinical teams. Responsibilities: • Respond to inbound patient calls promptly, provide helpful information, and direct inquiries to the appropriate team members when needed. • Arrange and update appointments, maintain organized daily schedules, and help ensure efficient patient flow throughout the clinic. • Welcome patients upon arrival, assist with intake steps, and prepare them for their visit in a courteous and detail-oriented manner. • Enter and update service-related information accurately, including order entry and other routine administrative records. • Collect and process payments or other revenue-related transactions in accordance with clinic procedures. • Share routine follow-up information, including test-related communications, while maintaining confidentiality and consistency. • Address patient questions and concerns with empathy, escalating more complex matters appropriately to support a positive experience. • Collaborate with clinic staff to keep communication moving efficiently and to support safe, well-coordinated daily operations.

• High school diploma or equivalent required. • At least six months of experience in customer service, a medical office, or a similar service-focused environment; an associate degree may be considered in place of experience. • Demonstrated ability to communicate clearly and effectively with patients, physicians, managers, and clinic staff. • Strong organizational skills with the ability to manage multiple tasks accurately in a fast-paced setting. • Self-directed work style with the ability to perform effectively with limited supervision. • Positive, detail-oriented demeanor and a consistent commitment to high-quality customer service. • Careful attention to detail and reliable follow-through on daily responsibilities. • Familiarity with medical terminology is preferred.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Seattle, WA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support daily front-office and patient service operations for an ambulatory clinic. This long-term contract opportunity is ideal for someone who brings strong communication skills, attention to detail, and a patient-focused approach to every interaction. In this role, you will help create a welcoming experience by coordinating appointments, handling calls, and supporting smooth clinic flow while working closely with both administrative and clinical teams. Responsibilities: • Respond to inbound patient calls promptly, provide helpful information, and direct inquiries to the appropriate team members when needed. • Arrange and update appointments, maintain organized daily schedules, and help ensure efficient patient flow throughout the clinic. • Welcome patients upon arrival, assist with intake steps, and prepare them for their visit in a courteous and detail-oriented manner. • Enter and update service-related information accurately, including order entry and other routine administrative records. • Collect and process payments or other revenue-related transactions in accordance with clinic procedures. • Share routine follow-up information, including test-related communications, while maintaining confidentiality and consistency. • Address patient questions and concerns with empathy, escalating more complex matters appropriately to support a positive experience. • Collaborate with clinic staff to keep communication moving efficiently and to support safe, well-coordinated daily operations.
2026-06-30T00:00:00Z

Customer Service Representative Job in Seattle, WA | Robert Half