We are looking for a motivated and detail-oriented Customer Experience Specialist to join our team in Seattle, Washington. This contract position offers an exciting opportunity to provide exceptional support during a busy seasonal period, ensuring customers have a seamless and positive experience. If you enjoy helping others and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Address a high volume of customer inquiries daily with professionalism and attentiveness.<br>• Manage orders, exchanges, and returns efficiently while adhering to company policies and service standards.<br>• Document and monitor customer feedback, escalating complex issues to appropriate channels for resolution.<br>• Communicate effectively through both written and verbal formats to ensure customer satisfaction.<br>• Work collaboratively with team members to foster a positive and solutions-driven workplace.<br>• Maintain a high level of focus and adaptability to meet the demands of a dynamic holiday season.<br>• Utilize multiple browser systems and tools to provide accurate and timely support.<br>• Troubleshoot connectivity issues and provide guidance to customers experiencing technical challenges.<br>• Ensure all customer interactions reflect the company’s commitment to quality service.

• Previous experience in customer service, preferably in a call center environment.<br>• Proficiency in managing multiple browser systems and navigating online tools.<br>• Strong skills in email correspondence and written communication.<br>• Proven ability to resolve customer issues and promote satisfaction.<br>• Familiarity with troubleshooting connectivity problems and providing technical support.<br>• Ability to work effectively in a fast-paced, seasonal role.<br>• Excellent interpersonal skills and a positive, team-oriented attitude.<br>• High attention to detail and adaptability in handling diverse customer needs.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>