We are looking for a compassionate and organized Case Manager to support adults in San Francisco, California who are transitioning from homelessness into stable hotel-based housing. This is a Contract position focused on helping residents maintain housing, access essential services, and improve overall well-being through consistent, client-centered support. The ideal candidate brings strong administrative skills, sound judgment in crisis situations, and the ability to build trust with individuals facing behavioral health, substance use, or medical challenges.<br><br>Responsibilities:<br>• Oversee a high-volume caseload of residents and provide individualized case management designed to promote housing stability and personal progress.<br>• Meet with tenants regularly through outreach, intake discussions, and ongoing check-ins to evaluate needs, update goals, and coordinate support plans.<br>• Foster positive resident relationships through consistent engagement, problem-solving, and timely interventions that help prevent housing disruption.<br>• Guide tenants in securing and maintaining public benefits, and assist them with meeting recurring rent obligations.<br>• Address unit-related concerns by working alongside property staff during inspections, pest control visits, and habitability follow-up efforts.<br>• Connect residents with community resources such as healthcare, behavioral health treatment, employment services, and other supportive programs, while encouraging successful follow-through.<br>• Organize tenant activities, group events, and community-building opportunities in partnership with colleagues and property management teams.<br>• Respond to urgent tenant situations with calm de-escalation techniques, document services accurately, and maintain complete and confidential case files.<br>• Coordinate with internal departments and external service providers, report suspected abuse or neglect as required, and participate in scheduled meetings and agency initiatives.

• Experience providing administrative support, case coordination, or direct service assistance in a human services, housing, or community-based setting.<br>• Ability to manage detailed documentation, data entry, filing, and record maintenance with a high degree of accuracy and confidentiality.<br>• Strong interpersonal skills with the ability to engage respectfully with individuals experiencing mental health, substance use, or medical challenges.<br>• Comfortable handling crisis situations with professionalism, sound judgment, and effective de-escalation techniques.<br>• Capable of balancing multiple priorities while managing a large caseload and meeting deadlines in a fast-paced environment.<br>• Proficiency in collaborating with multidisciplinary teams, property staff, and outside service providers to support client outcomes.<br>• Clear written and verbal communication skills, including the ability to prepare case notes and maintain organized client records.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>