We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Contract position focuses on helping residents maintain stable housing, access essential services, and improve overall well-being through consistent, person-centered support. The role combines direct client engagement, coordination with internal teams and community providers, and accurate administrative documentation to ensure high-quality service delivery. Responsibilities: • Oversee an assigned group of residents and provide ongoing case management tailored to individual goals related to housing stability, wellness, and daily functioning. • Meet with tenants regularly through outreach and follow-up visits, beginning at move-in and continuing as needed to assess needs and strengthen engagement. • Develop supportive relationships with residents and use practical interventions to help prevent housing disruption and encourage long-term tenancy success. • Help clients secure and maintain benefits, track rent obligations, and support timely monthly or twice-monthly payments. • Address apartment or hotel living concerns by coordinating around unit conditions and participating in routine inspections and pest control visits with property staff. • Connect residents to community resources, including healthcare, behavioral health, social services, and employment programs, and assist them in following through with referrals. • Foster a positive tenant community by organizing group activities, resident events, and collaborative programs with case management and property management teams. • Respond appropriately to urgent tenant situations, including crisis intervention, de-escalation, mandated reporting, and coordination with supervisors or outside providers when necessary. • Maintain complete and confidential case records, including assessments, service notes, file upkeep, and documentation of all client interactions and supports provided. • Participate in scheduled meetings, agency initiatives, and tenant support activities such as recertification processes and resident payment distribution days.

• Experience providing administrative support, case coordination, or direct services in housing, social services, or a related setting. • Ability to manage a high-volume caseload while maintaining organized documentation and timely follow-up. • Strong interpersonal skills with the ability to work effectively with individuals facing mental health, substance use, or medical challenges. • Proficiency in administrative tasks such as data entry, record maintenance, and filing with strong attention to detail. • Ability to handle crisis situations calmly, apply sound judgment, and maintain appropriate boundaries. • Comfortable collaborating with property staff, community partners, and multidisciplinary internal teams. • Knowledge of confidentiality practices and sensitivity when handling client records and personal information. • Reliable communication skills and the ability to attend meetings, coordinate services, and complete assigned responsibilities consistently.

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San Francisco, CA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Contract position focuses on helping residents maintain stable housing, access essential services, and improve overall well-being through consistent, person-centered support. The role combines direct client engagement, coordination with internal teams and community providers, and accurate administrative documentation to ensure high-quality service delivery. Responsibilities: • Oversee an assigned group of residents and provide ongoing case management tailored to individual goals related to housing stability, wellness, and daily functioning. • Meet with tenants regularly through outreach and follow-up visits, beginning at move-in and continuing as needed to assess needs and strengthen engagement. • Develop supportive relationships with residents and use practical interventions to help prevent housing disruption and encourage long-term tenancy success. • Help clients secure and maintain benefits, track rent obligations, and support timely monthly or twice-monthly payments. • Address apartment or hotel living concerns by coordinating around unit conditions and participating in routine inspections and pest control visits with property staff. • Connect residents to community resources, including healthcare, behavioral health, social services, and employment programs, and assist them in following through with referrals. • Foster a positive tenant community by organizing group activities, resident events, and collaborative programs with case management and property management teams. • Respond appropriately to urgent tenant situations, including crisis intervention, de-escalation, mandated reporting, and coordination with supervisors or outside providers when necessary. • Maintain complete and confidential case records, including assessments, service notes, file upkeep, and documentation of all client interactions and supports provided. • Participate in scheduled meetings, agency initiatives, and tenant support activities such as recertification processes and resident payment distribution days.
2026-06-11T00:00:00Z

Case Manager Job in San Francisco, CA | Robert Half