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4 results for Case Manager in San Francisco, CA

Case Manager

Oakland, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Responsibilities:<ul><li>Conduct client assessments and develop service plans</li><li>Coordinate referrals, resources, and follow-up services</li><li>Maintain accurate case files and documentation</li><li>Advocate for client needs with community partners</li><li>Monitor progress and update care or support plans as needed</li></ul>
2026-06-15T00:00:00Z

Case Manager

San Francisco, CA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Contract position focuses on helping residents maintain stable housing, access community-based services, and improve overall well-being through consistent, tenant-centered support. The ideal candidate brings strong administrative follow-through, sound judgment in sensitive situations, and the ability to build trust with individuals facing complex mental health, substance use, and medical challenges. Responsibilities: • Oversee a high-volume portfolio of residents, providing individualized case management that promotes housing stability and improved quality of life. • Meet with tenants regularly through outreach, intake discussions, ongoing assessments, and follow-up visits to identify needs and adjust support plans. • Develop strong working relationships with residents and use proactive engagement strategies to address concerns before they threaten housing retention. • Assist tenants with benefit enrollment, ongoing eligibility matters, and timely rent payment coordination. • Help resolve unit-related concerns by partnering with property staff and participating in routine room inspections and pest control visits when needed. • Connect residents with community resources such as healthcare, behavioral health, social services, and employment programs, and support successful follow-through on referrals. • Foster a supportive residential environment by organizing tenant groups, community activities, and events in collaboration with colleagues and site teams. • Maintain accurate, confidential case documentation, including file setup, updates, service records, and archival tasks in accordance with program standards. • Respond appropriately to urgent tenant situations by using de-escalation techniques, coordinating support, and reporting suspected abuse or neglect through proper channels. • Participate in scheduled meetings, recurring resident support activities, and site-based administrative efforts such as recertification and check distribution support.
2026-06-15T00:00:00Z

Case Manager

San Francisco, CA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Contract position focuses on helping residents maintain stable housing, access essential services, and improve overall well-being through consistent, person-centered support. The role combines direct client engagement, coordination with internal teams and community providers, and accurate administrative documentation to ensure high-quality service delivery. Responsibilities: • Oversee an assigned group of residents and provide ongoing case management tailored to individual goals related to housing stability, wellness, and daily functioning. • Meet with tenants regularly through outreach and follow-up visits, beginning at move-in and continuing as needed to assess needs and strengthen engagement. • Develop supportive relationships with residents and use practical interventions to help prevent housing disruption and encourage long-term tenancy success. • Help clients secure and maintain benefits, track rent obligations, and support timely monthly or twice-monthly payments. • Address apartment or hotel living concerns by coordinating around unit conditions and participating in routine inspections and pest control visits with property staff. • Connect residents to community resources, including healthcare, behavioral health, social services, and employment programs, and assist them in following through with referrals. • Foster a positive tenant community by organizing group activities, resident events, and collaborative programs with case management and property management teams. • Respond appropriately to urgent tenant situations, including crisis intervention, de-escalation, mandated reporting, and coordination with supervisors or outside providers when necessary. • Maintain complete and confidential case records, including assessments, service notes, file upkeep, and documentation of all client interactions and supports provided. • Participate in scheduled meetings, agency initiatives, and tenant support activities such as recertification processes and resident payment distribution days.
2026-06-15T00:00:00Z

Case Intake Manager

San Francisco, CA
remote
Permanent / Full Time
90000 - 130000 USD / Yearly
AI legal start up is looking for an experienced Case Manager to join the team. Responsibilities:<ul><li>Design and implement intake workflows for various litigation initiatives, from initial outreach and lead qualification to signed engagement and CRM integration. </li><li>Manage day-to-day intake activities, including lead triage, eligibility screening, client follow-ups, retainer execution, and data integrity.</li><li>Ensure all intake activities comply with relevant legal and regulatory requirements (e.g., advertising rules, privacy standards). Maintain clear records and audit trails.</li><li>Develop reporting dashboards to track funnel performance metrics such as lead conversion, engagement rates, and response times.</li><li>Train and manage support staff or external vendors. Continuously refine scripts, workflows, and knowledge resources to improve efficiency and client experience.</li></ul>
2026-06-15T00:00:00Z