We are looking for a Customer Service Representative to support a busy construction-related operation in California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring orders and service requests are handled accurately. The person in this role will serve as a detail-oriented point of contact for customers while helping maintain smooth day-to-day service activities.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages in a courteous, timely, and solution-focused manner.<br>• Enter customer orders and service-related information accurately into internal systems while maintaining complete records.<br>• Handle both inbound and outbound communication to provide updates, clarify requests, and resolve routine issues.<br>• Represent the organization by delivering a positive customer experience across every interaction.<br>• Coordinate with internal teams to ensure customer inquiries, order details, and service needs are addressed efficiently.<br>• Track open requests and follow up with customers to confirm completion and satisfaction.<br>• Maintain organized documentation of conversations, transactions, and account activity for reference and reporting.<br>• Support operational changes or system-related updates as needed while continuing to provide dependable customer service.

• Previous experience in customer service, call center support, or a related client-facing role.<br>• Ability to manage a high volume of inbound and outbound calls with accuracy and a service-focused approach.<br>• Experience with order entry and maintaining detailed customer records.<br>• Strong verbal communication and active listening skills.<br>• Comfortable using computer systems and learning new tools or processes quickly.<br>• Ability to stay organized, prioritize tasks, and work effectively in a fast-paced environment.<br>• Detail-oriented, dependable approach with a strong focus on service quality and customer satisfaction.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>