<p>We are seeking a <strong>Customer Service Representative/Dispatcher</strong> for a <strong>3-week assignment in Newbury Park</strong>. This role involves handling high-volume calls, scheduling appointments, managing calendars, dispatching requests, and providing excellent customer service. Strong communication, organization, and <strong>calendar management</strong> skills are required.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and provide helpful, detail-oriented assistance.</p><p>• Place outbound calls as needed to follow up on customer questions or service needs.</p><p>• Enter customer orders accurately into the appropriate system and verify information for completeness.</p><p>• Address a range of customer concerns by identifying needs, explaining solutions, and ensuring timely resolution.</p><p>• Maintain clear and accurate records of customer interactions, requests, and updates. </p><p>• Coordinate with internal teams to resolve order issues and support a smooth customer experience.</p><p>• Manage multiple service tasks efficiently while meeting quality and response expectations. </p>