<p><strong>SHIFT: Monday - Friday | 5:45am - 2:00pm</strong></p><p>We are looking for a detail-oriented Patient Registration team member to support a busy healthcare setting in Olympia, Washington. This Long-term Contract opportunity is ideal for someone who enjoys helping patients navigate front-end registration processes while delivering courteous, compassionate service. The person in this role will manage intake, scheduling, and insurance-related tasks while maintaining accuracy, confidentiality, and a positive experience for patients and visitors.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Greet patients and visitors in a welcoming, detail-oriented manner and provide responsive support throughout their visit.</p><p>• Manage patient arrival and departure activities, ensuring registration and checkout steps are completed accurately and efficiently.</p><p>• Arrange appointments across departments by coordinating provider calendars with patient availability and care needs.</p><p>• Confirm insurance details, update demographic records, and assist patients with coverage-related paperwork when needed.</p><p>• Enter and maintain precise patient information in the Epic electronic health record system while safeguarding confidential data.</p><p>• Guide patients through intake procedures with empathy, discretion, and clear communication during the care process.</p><p>• Work closely with clinical and administrative teams to help maintain smooth coordination of patient services.</p><p>• Complete general administrative duties such as filing, data entry, and document preparation, and provide cross-functional support as assigned.</p>

• At least 1 year of experience in patient registration, patient access, or a similar front-desk healthcare role.<br>• Hands-on experience assisting patients with scheduling, registration, and general intake processes.<br>• Knowledge of medical insurance verification and the ability to review and update coverage information accurately.<br>• Familiarity with Epic software or another electronic health record platform used in healthcare settings.<br>• Strong customer service skills with the ability to communicate professionally and compassionately with patients and visitors.<br>• Ability to handle sensitive information with discretion and follow patient privacy and confidentiality standards.<br>• Comfortable managing multiple administrative tasks while maintaining attention to detail in a fast-paced environment.

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