<p>The Data Specialist supports efficient program delivery through accurate data tracking, invoice processing, payment reconciliation, reporting, and database management. Collaborating with finance and program teams, this role ensures seamless operations and strong participant support.</p><p>Key Responsibilities:</p><ul><li>Process vendor invoices, student reimbursements, and payments using Sage, Concur, and Salesforce.</li><li>Route and troubleshoot invoices; manage vendor information and relationships in Sage.</li><li>Query databases, reconcile payment data, and prepare financial/program reports using advanced Excel.</li><li>Manage Ramp-related support inbox and provide phone support for learner inquiries.</li><li>Support account setup by monitoring progress and following up on missing documentation.</li><li>Create and maintain user guides and training content (e.g., Scribe How, YouTube).</li><li>Flag aging invoice requests and resolve bottlenecks.</li></ul>

<p>Requirements:</p><ul><li>Associate’s Degree in Business Administration required</li><li>3+ years’ experience in accounting or program administration (union/nonprofit preferred)</li><li>Advanced Excel skills; ERP/database experience (Sage, Concur, Salesforce, Blackbaud preferred)</li><li>Familiarity with <strong>RAMP </strong>software; strong analytical and interpersonal skills</li><li>Able to adapt in a fast-paced hybrid environment</li></ul>

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