We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a Contract-to-permanent opportunity, offering the chance to grow within a dynamic manufacturing environment. In this role, you will play a key part in ensuring excellent customer experiences through effective communication and coordination.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone and email.<br>• Process orders, quotes, and credit applications with accuracy and efficiency.<br>• Coordinate logistics for shipments and handle return processes as needed.<br>• Maintain and update customer records to ensure accurate and accessible information.<br>• Collaborate with internal teams to resolve issues and fulfill customer needs.<br>• Support sales and marketing initiatives by providing relevant customer insights.<br>• Address and resolve customer concerns to ensure satisfaction and loyalty.<br>• Manage inbound and outbound calls to assist with customer requests and follow-ups.<br>• Ensure compliance with company policies and procedures during all customer interactions.<br>• Provide general administrative support to the customer service department as required.
<p>We are a well-established contracting organization seeking a full-time Construction Project Manager to become an essential part of our team. This position oversees electrical construction projects across multiple locations, with a focus on industrial, commercial, and infrastructure-based projects. If you're a seasoned professional with strong project management skills and expertise in electrical construction, we encourage you to apply! This role offers the opportunity to grow and lead alongside a dedicated management team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as a professional representative of the company in all communications (phone, email, and in-person).</li><li>Foster positive responses to conflicts and promote efficient resolutions.</li><li>Manage assigned projects by overseeing budgets, schedules, safety compliance, quality goals, and client satisfaction.</li><li>Collaborate with engineers, clients, and other stakeholders to ensure successful project execution.</li><li>Support field leadership by coordinating materials, subcontractors, and equipment.</li><li>Obtain contractor bids for material and equipment scopes of work.</li><li>Work with procurement teams to source necessary goods and services.</li><li>Plan and adjust timelines in a dynamic construction and installation environment while optimizing resources and budgets.</li><li>Conduct site visits to monitor progress, attend meetings, evaluate QA/QC, and ensure safety standards are met.</li><li>Perform post-project reviews to identify areas for improvement.</li><li>Assemble turnover documentation in alignment with project specifications.</li></ul><p><br></p>
We are looking for a Front Desk Coordinator to join our team in Suffolk, Virginia. In this role, you will be the first point of contact for visitors and calls, ensuring smooth day-to-day operations of the front desk. This is a Contract to permanent position, offering an excellent opportunity for long-term career growth.<br><br>Responsibilities:<br>• Greet and assist visitors, providing a welcoming and organized environment.<br>• Answer and manage incoming phone calls promptly and courteously.<br>• Maintain accurate filing systems to ensure easy access to records.<br>• Organize and coordinate daily administrative tasks to support office operations.<br>• Utilize Microsoft Excel to manage basic data entry and reporting tasks.<br>• Keep the reception area clean and organized at all times.<br>• Collaborate with other departments to ensure seamless communication and workflow.<br>• Handle incoming mail and deliveries efficiently.<br>• Schedule and confirm appointments as needed.
