We are looking for a dedicated Customer Service Representative to join our team in Norfolk, Virginia. In this contract position, you will play a pivotal role in delivering exceptional service while supporting both individual client needs and team objectives. This role requires someone with a strong focus on detail, a talent for technology, and the ability to manage tasks independently and collaboratively. Responsibilities: • Respond promptly and professionally to inbound calls, addressing customer inquiries and concerns. • Make outbound calls as needed to provide updates or follow up on client requests. • Utilize technology tools to manage administrative tasks efficiently and ensure accurate record-keeping. • Collaborate with team members to achieve shared goals and maintain a positive work environment. • Identify opportunities for career development and provide guidance to customers when applicable. • Maintain a high level of attention to detail in all communications and documentation. • Demonstrate reliability by consistently meeting deadlines and delivering quality service. • Adapt to changing priorities and handle multiple tasks effectively. • Uphold the organization's values and commitment to excellent customer service.

• Minimum of 2 years of experience in a customer service role. • Proficiency in handling inbound and outbound calls with professionalism. • Strong administrative skills, including the ability to manage tasks using technology. • Exceptional attention to detail and accuracy in all aspects of work. • Ability to work both independently and as part of a team. • Dependability and a consistent track record of meeting deadlines. • Familiarity with career development practices is a plus. • Excellent communication and interpersonal skills.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Norfolk, VA
onsite
Temporary
17.10 - 19.80 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Norfolk, Virginia. In this contract position, you will play a pivotal role in delivering exceptional service while supporting both individual client needs and team objectives. This role requires someone with a strong focus on detail, a talent for technology, and the ability to manage tasks independently and collaboratively. Responsibilities: • Respond promptly and professionally to inbound calls, addressing customer inquiries and concerns. • Make outbound calls as needed to provide updates or follow up on client requests. • Utilize technology tools to manage administrative tasks efficiently and ensure accurate record-keeping. • Collaborate with team members to achieve shared goals and maintain a positive work environment. • Identify opportunities for career development and provide guidance to customers when applicable. • Maintain a high level of attention to detail in all communications and documentation. • Demonstrate reliability by consistently meeting deadlines and delivering quality service. • Adapt to changing priorities and handle multiple tasks effectively. • Uphold the organization's values and commitment to excellent customer service.
2025-09-16T18:44:24Z

Customer Service Representative Job in Norfolk | Robert Half