We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
<p>We are offering an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in a variety of tasks, including network and security management, database administration, and other duties involving IT asset management and compliance.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Overseeing network security, including the development and maintenance of network configurations.</p><p>• Handling network performance issues and ensuring accessibility for users.</p><p>• Implementing network security controls as needed.</p><p>• Managing site-to-site VPNs as part of the network and security tasks.</p><p>• Installation, configuration, and maintenance of DBMS such as MySQL, SQL Server, Progress, and Oracle.</p><p>• Conducting regular database backups, recovery, and maintenance to ensure data integrity.</p><p>• Monitoring database performance and optimizing queries to enhance efficiency.</p><p>• Implementing and overseeing database security measures.</p><p>• Troubleshooting any database-related issues and providing technical support for users.</p><p>• Participating in Help Desk Operations, including supervision, scheduling, and remediation actions.</p><p>• Managing IT assets, including hardware, software, and equipment.</p><p>• Ensuring compliance with software licensing, policies, and procedures.</p><p>• Keeping up with emerging products, services, and protocols to assess potential installation and/or impact.</p>
We are looking for a skilled Systems Engineer to join our team in Jersey City, New Jersey. The ideal candidate will oversee the administration and optimization of enterprise IT systems, ensuring seamless operation across physical servers, storage solutions, virtualization platforms, and cloud environments. This role requires a proactive approach to system management, security, and compliance, as well as the ability to contribute to strategic IT initiatives and projects.<br><br>Responsibilities:<br>• Manage and maintain physical servers, including Dell and Nutanix hardware, ensuring optimal performance and reliability.<br>• Administer enterprise storage solutions such as Dell PowerScale and Pure Storage to support organizational data needs.<br>• Oversee hyperconverged infrastructure platforms, including Dell vxRail and Nutanix, to streamline operations.<br>• Implement and manage virtualization technologies like VMware ESXi, Nutanix, and Microsoft Hyper-V.<br>• Configure and secure networking equipment, including Fortinet and SonicWall firewalls, switches, and wireless systems.<br>• Monitor and manage endpoint security tools like SentinelOne and CrowdStrike to protect organizational assets.<br>• Develop and maintain backup and disaster recovery solutions using platforms such as Rubrik, Cohesity, and Druva.<br>• Administer Windows Server environments, including failover clustering, and manage Linux systems such as Ubuntu and Debian.<br>• Manage cloud infrastructure on Azure and ensure integration with on-premises systems.<br>• Handle Microsoft 365 tools, including Exchange Online, Teams, SharePoint, and EntraID, to support productivity and collaboration.
We are looking for an experienced Security Manager to oversee and enhance our organization's cloud and infrastructure operations in West Trenton, New Jersey. This role requires a highly skilled individual capable of leading technical teams, developing strategic roadmaps, and ensuring compliance with security policies and standards. The ideal candidate will possess strong leadership capabilities, technical expertise, and a proactive approach to addressing cybersecurity challenges.<br><br>Responsibilities:<br>• Lead cloud operations and provide technical expertise for infrastructure engineering projects, including IaaS, PaaS, and SaaS.<br>• Act as a liaison between technical teams and business units, offering guidance on complex system designs and implementations.<br>• Research emerging technologies and develop roadmaps for infrastructure and desktop solutions aligned with business objectives.<br>• Manage and mentor team members, fostering collaboration and ensuring alignment with organizational goals.<br>• Oversee incident response efforts, monitor cybersecurity events, and provide escalation support for critical issues.<br>• Evaluate team performance and provide constructive feedback, addressing conflicts or performance concerns as needed.<br>• Collaborate with IT teams and vendors to troubleshoot hardware and software issues, ensuring optimal server performance.<br>• Create and maintain disaster recovery documentation, participating in regular testing and recovery procedures.<br>• Implement end-user technology strategies that enhance operational continuity and efficiency.<br>• Ensure adherence to policies, procedures, and standards across all infrastructure and security initiatives.
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
We are offering an exciting opportunity for a Database Administrator in the Hi Tech Engineering industry, located in Basking Ridge, New Jersey. The role involves the management of database systems, ensuring their optimal function and security. This position is an integral part of our team, and we are looking for someone who can effectively maintain and improve our database infrastructure.<br><br>Responsibilities:<br><br>• Manage and maintain cloud-based Data Integration tools, such as Azure Data Factory and Informatica IICS.<br>• Utilize enterprise job scheduler and orchestration tools for efficient task management.<br>• Employ enterprise Managed File Transfer tool (Cleo Harmony or equivalent) to securely transfer files.<br>• Oversee and maintain MS SQL Server DB, Azure SQL DB, and SQL DB Managed Instance.<br>• Design, implement, and maintain Business Intelligence systems and dashboards.<br>• Analyze existing systems and provide quick solutions to resolve issues and meet new requirements.<br>• Apply knowledge and experience in the pharmaceutical industry to enhance database operations.<br>• Utilize Java programming language for database-related tasks.<br>• Administer and optimize database systems for EO/IR systems, Microsoft Azure, Microsoft SQL Server, MySQL, and other relevant platforms.<br>• Implement backup technologies, cluster analysis, configuration management, and design controls for database administration.
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
<p>Work Performed:</p><p>· Provide day-to-day functional and technical support for Oracle E-Business Suite modules (e.g., Finance, HRMS, CRM) to end-users, resolving issues and fulfilling service requests in a timely and effective manner.</p><p>· Analyze, troubleshoot, and diagnose complex application issues, including data discrepancies, system errors, performance bottlenecks, and interface failures.</p><p>· Collaborate with business users to understand their needs, document requirements, and translate them into effective system solutions, with a focus on streamlining processes and reducing manual work.</p><p>· Actively participate in the identification and implementation of continuous improvement initiatives to enhance system efficiency, user experience, and data integrity within the EBS environment, especially concerning data exchange and integration points.</p><p>· Develop and maintain documentation, including knowledge base articles, user guides, and troubleshooting procedures, with a focus on documenting interface specifications and data flows.</p><p>· Perform system monitoring, health checks, and preventative maintenance tasks to ensure optimal system performance, availability, and interface stability.</p><p>· Assist with the planning and execution of system upgrades, patches, and enhancements, with a focus on minimizing disruption to interfaces.</p><p>· Develop and execute test plans for system changes, ensuring thorough testing and validation of both EBS functionality and interface integrity.</p><p>· Collaborate with development teams on customizations, integrations, and enhancements to the EBS platform, with a strong emphasis on designing and building robust, scalable, and maintainable interfaces.</p><p>· Manage and support interfaces between EBS and other enterprise applications (e.g., CCB, WACS,banking systems), including monitoring data flow, troubleshooting errors, and optimizing performance.</p><p>· Stay current with Oracle EBS best practices, new features, and technological advancements, with a focus on how these can be leveraged to improve interfaces and integrations.</p><p><br></p>
Our client is looking for a Senior Systems Engineer at their location. The role involves designing, implementing, and managing core IT infrastructure with a focus on VMware technologies. You will play a crucial role in ensuring stability, scalability, and security for our systems. <br> Responsibilities: <br> An industry-leading organization in the food sector is seeking an experienced Senior Systems Engineer to design, implement, and manage core IT infrastructure with an emphasis on VMware technologies. This role is pivotal in ensuring a stable, scalable, and secure environment. <br> Key Responsibilities <br> Infrastructure Management: Design, deploy, and maintain enterprise servers, storage, and networking solutions. Monitor performance, troubleshoot issues, and lead upgrade and migration initiatives. VMware Administration: Oversee VMware vSphere, ESXi, and vCenter to maximize performance and cost-efficiency, including managing virtual machine provisioning, snapshots, and backups. Automation & Security: Develop automation scripts using PowerShell, PowerCLI, and Python. Enforce security best practices and compliance standards. Collaboration & Leadership: Work with cross-functional teams, mentor junior engineers, and document infrastructure processes.
<p>We are looking for an experienced HR Generalist to join our team in Princeton, New Jersey. This is a long-term contract position that focuses on operational HR functions, including recruiting support, benefits administration, payroll oversight, and supporting all HR operations. As part of a growing organization, you will play a key role in delivering efficient back-office HR services while collaborating with a dynamic team.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage interview scheduling, background checks, drug screenings, and onboarding processes for new team members.</p><p>• Provide comprehensive support for benefits administration, ensuring accurate documentation and communication with employees.</p><p>• Oversee payroll operations for a bi-weekly pay cycle, verifying data accuracy and processing approvals using Paycor or similar systems.</p><p>• Prepare HR metrics reports and maintain internal records to ensure compliance and efficient data management.</p><p>• Conduct exit interviews and facilitate offboarding processes to support employee transitions.</p><p>• Maintain personnel files and ensure proper documentation for all HR-related activities.</p><p>• Assist with new employee orientation programs to help team members integrate successfully into the organization.</p><p>• Collaborate with the HR team to address inquiries and provide operational support across various HR functions.</p><p>• Ensure compliance with company policies and regulations while maintaining attention to detail in all tasks.</p>
<p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
We are looking for an experienced Network Engineer to join our team on a long-term contract basis in Brooklyn, New York. In this role, you will design, implement, and support advanced networking solutions, with a particular emphasis on Arista technologies, including switching and wireless systems. If you are passionate about optimizing network infrastructure and ensuring its reliability, we encourage you to apply.<br><br>Responsibilities:<br>• Design, deploy, and manage Arista-based network systems, including spine-leaf architectures.<br>• Configure and operate Arista switches, routers, and wireless access points to ensure seamless connectivity.<br>• Utilize Arista CloudVision for network automation, telemetry, and orchestration.<br>• Diagnose and resolve complex network issues across diverse environments.<br>• Collaborate with cross-functional teams to ensure network reliability and alignment with organizational goals.<br>• Monitor network performance metrics and identify opportunities for optimization.<br>• Document network configurations, topology, and maintenance procedures for future reference.<br>• Participate in an on-call rotation to provide escalation support when necessary.
<p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced IT Director to oversee our organization's technology infrastructure and ensure the efficient operation of our IT systems. The ideal candidate will possess a strong background in IT service management, project management, and team leadership for a pharmaceutical company due to regulatory requirements. This role requires a proactive approach to managing IT resources, improving systems, and ensuring information security while supporting the organization's goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Oversee the implementation of new technologies such as SAP and ensure alignment with business objectives.</p><p>Lead IT projects from inception to completion while adhering to Agile methodologies.</p><p>Provide technical support and guidance to staff on various IT issues.</p><p>Ensure the security of the organization's information systems through effective network security measures.</p><p>Develop and enforce IT policies and procedures in accordance with IT governance standards.</p><p>Manage vendor relationships and oversee procurement of IT resources.</p><p>Conduct regular analysis of system performance and implement improvements as needed.</p><p>Develop business continuity plans and disaster recovery strategies to minimize downtime.</p><p><br></p><p><strong>Qualifications:</strong></p><p>Proven experience in an IT management role in a pharmaceutical company.</p><p>Strong knowledge of AWS, VMware, Azure, SQL, IIS, vSphere, Microsoft SQL Server, Microsoft Windows Server, SolarWinds, Active Directory, SharePoint, ServiceNow, Jira, Cisco routers, DHCP, LAN/WAN networking.</p><p>Experience in network engineering and computer networking principles.</p><p>Solid understanding of information security protocols and network security measures.</p><p>Proficient in project management methodologies with strong organizational skills.</p><p>Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.</p><p>Leadership experience with a focus on team development and performance management.</p><p>Analytical mindset with strong problem-solving abilities. This position offers an exciting opportunity for an individual looking to make a significant impact within our organization by leading our IT initiatives. If you are passionate about technology and have a proven track record in managing complex IT environments, we encourage you to apply.</p><p>Job Type: Full-time</p><p><br></p><p><strong>Pay: </strong>$90,000.00 - $120,000.00 per year</p><p><br></p><p><strong>Application Question(s):</strong></p><p><br></p><p>Do you have experience with SAP implementations?</p><p>Do you have pharmaceutical experience specifically with pharmaceutical supply chain management?</p>
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
We are seeking a talented and experienced Network Engineer with 5+ years of hands-on experience in managing and maintaining complex network infrastructure. As a Network Engineer, you will be responsible for designing, implementing, and supporting our network systems while ensuring high availability, performance, and security. The ideal candidate will have a strong background in Palo Alto, Cisco ASA Firepower, AnyConnect VPN, along with expertise in routers/switches, VoIP, IPD/IDS, and Solar Winds SEM. CCNA certification is required for this position. <br> <br> <br> Responsibilities: <br> Design, deploy, configure, and maintain network infrastructure components, including routers, switches, firewalls, and VPN concentrators. Collaborate with cross-functional teams to develop network solutions that meet business requirements and ensure seamless connectivity. Monitor network performance, troubleshoot issues, and implement necessary corrective actions to minimize downtime and optimize network performance. Implement and manage Palo Alto and Cisco ASA Firepower security appliances to safeguard the network against potential threats and vulnerabilities. Configure and maintain VoIP systems, ensuring voice quality and reliability across the organization. Administer VPN services, including site-to-site and remote access VPN connections. Deploy and manage IPD/IDS solutions to detect and mitigate network intrusions. Monitor and analyze network traffic using Solar Winds SEM (Security Event Manager) to identify security incidents and implement appropriate countermeasures. Collaborate with vendors and service providers to ensure timely resolution of network-related issues and maintain effective relationships. Stay up to date with industry trends and emerging technologies to recommend network enhancements and implement best practices.
<p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
We are looking for an experienced IT Director to spearhead the development of innovative digital strategies that align with our business objectives. Based in Danboro, Pennsylvania, this leadership role will focus on modernizing operations, driving technological advancements, and enhancing customer engagement. The ideal candidate will possess a strong aptitude for strategic thinking and the ability to implement transformative initiatives across a global organization.<br><br>Responsibilities:<br>• Develop and execute a comprehensive digital strategy to advance organizational goals and improve operational efficiency.<br>• Lead the adoption of AI, Data Science, and Automation tools to drive innovation and optimize business processes.<br>• Oversee the integration and optimization of CRM systems to enhance customer relationships and streamline workflows.<br>• Collaborate with cross-functional teams to ensure alignment between technology solutions and business needs.<br>• Establish and maintain a robust IT infrastructure to support scalable growth and global operations.<br>• Monitor emerging industry trends and technologies to identify opportunities for continuous improvement.<br>• Manage IT budgets and resources effectively, ensuring cost-efficient technology investments.<br>• Provide strategic leadership to the IT department, fostering innovation and growth.<br>• Ensure compliance with data security and privacy regulations across all digital platforms.<br>• Build strong partnerships with external vendors and stakeholders to enhance technological capabilities.
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
We are looking for an experienced Adobe Analytics Manager to lead the implementation and optimization of advanced analytics solutions. This role requires expertise in designing strategies that drive data-driven decision-making and enhance web analytics performance. Based in New York, New York, you will work closely with stakeholders to translate business needs into actionable insights.<br><br>Responsibilities:<br>• Oversee the implementation and configuration of Adobe Analytics tools to support business objectives.<br>• Develop and execute strategies to optimize analytics programs and improve data accuracy.<br>• Collaborate with cross-functional teams to gather and document business requirements.<br>• Provide expert consultation on best practices for analytics solutions and data reporting.<br>• Monitor and analyze web traffic data to identify trends and actionable insights.<br>• Deliver clear and concise reports that translate complex data into business strategies.<br>• Train and mentor team members on Adobe Analytics tools and methodologies.<br>• Work with stakeholders to ensure analytics solutions align with organizational goals.<br>• Stay updated on industry trends and emerging tools to continuously enhance the analytics framework.
