<p>We are seeking a dedicated Customer Service Representative for our client in Baton Rouge, Louisiana. This is a long-term contract position, offering an excellent opportunity to provide outstanding support to our clients while collaborating with a dynamic team. The role involves a combination of customer interaction, administrative tasks, and technology-based responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing client inquiries and resolving concerns effectively.</p><p>• Manage outbound calls as needed to follow up with customers and ensure satisfaction.</p><p>• Utilize SAP software to update and retrieve customer data accurately.</p><p>• Perform data entry tasks to maintain organized and up-to-date records.</p><p>• Collaborate with team members to streamline customer service processes.</p><p>• Leverage Microsoft 365 tools to generate reports and manage communications.</p><p>• Shadow existing team members to familiarize yourself with workflows and procedures.</p><p>• Ensure all customer interactions align with company standards of professionalism and care.</p><p>• Assist in onboarding and training processes for new team members as needed.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers a great opportunity to showcase your communication skills and ability to handle high-volume tasks in a fast-paced environment. The ideal candidate will excel in multitasking, demonstrate empathy, and maintain a detail-oriented approach when addressing customer needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, averaging over 100 calls per day, while maintaining quality customer service.</p><p>• Upload and organize 20+ documents daily into appropriate files, ensuring accuracy and efficiency.</p><p>• Provide empathetic and detail-oriented support to customers, including handling irate callers with tact and patience.</p><p>• Collaborate effectively with team members to achieve shared goals and maintain a positive work environment.</p><p>• Operate multi-line phone systems to handle inquiries and route calls appropriately.</p><p>• Utilize Microsoft Office tools, including Word, to complete administrative tasks and document customer interactions.</p><p>• Maintain a pleasant and approachable demeanor when interacting with customers and team members.</p><p>• Multitask effectively to balance various responsibilities and adapt to changing priorities.</p>
<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
<p>Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls with professionalism and empathy.</p><p>• Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.</p><p>• Maintain accurate records of customer interactions through data entry.</p><p>• Manage email correspondence to assist customers with inquiries and provide timely responses.</p><p>• Handle outbound calls to follow up on unresolved concerns.</p><p>• Schedule appointments for housing-related services and ensure proper coordination.</p><p>• Utilize Microsoft Excel and Word for tracking and reporting purposes.</p><p>• Ensure compliance with Fair Housing regulations during all interactions.</p><p>• Assist with order entry for housing-related programs and services.</p><p>• Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
<p>We are looking for a Front Desk Coordinator to join our team in Metairie, Louisiana. This short-term contract to full time position is ideal for an individual who thrives in a customer-facing role, enjoys working in a fast-paced environment, and has excellent interpersonal and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Assist guests with check-in and check-out procedures, ensuring a smooth and welcoming experience.</p><p>• Deliver exceptional customer service by addressing guest inquiries and resolving issues promptly.</p><p>• Manage credit card payments and post transactions efficiently using hotel reservation software.</p><p>• Greet guests warmly upon arrival and provide concierge services as needed.</p><p>• Operate a multi-line phone system to handle calls professionally and direct them appropriately.</p><p>• Maintain flexibility in work schedule to accommodate varying shifts, including weekends.</p><p>• Ensure accountability and dependability in daily operations.</p><p>• Utilize computer systems proficiently for reservation management and other administrative tasks.</p><p>• Collaborate with team members to uphold a high standard of service and hospitality.</p><p>• Adhere to company dress code policies, transitioning to provided uniforms upon long-term employment.</p>
<p>We are looking for a dedicated and detail-oriented Receptionist to join our team on a short-term contract basis in New Orleans, Louisiana. In this role, you will handle front desk responsibilities and provide excellent customer service while our primary receptionist is on leave. This is a great opportunity for someone with strong organizational and communication skills to make a meaningful contribution in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming atmosphere.</p><p>• Manage a multi-line phone system, directing calls to the appropriate departments or individuals.</p><p>• Maintain calendars and schedule appointments as needed to ensure smooth operations.</p><p>• Handle incoming and outgoing correspondence, including emails, with accuracy and professionalism.</p><p>• Perform data entry tasks and maintain organized digital and physical filing systems.</p><p>• Provide administrative support to various departments as required, ensuring timely completion of tasks.</p><p>• Use Microsoft Office applications, including Word, Excel, and Outlook, to create and manage documents.</p><p>• Coordinate with team members to address any front desk or operational needs effectively.</p><p>• Monitor and restock office supplies to maintain a well-functioning workspace.</p>
We are looking for a detail-oriented Front Desk Coordinator to oversee daily reception and administrative tasks in our New Orleans office. This contract position requires a highly organized individual who can manage front desk operations, coordinate events, and maintain shared spaces effectively. As the first point of contact for visitors, you will play a crucial role in ensuring a welcoming and efficient office environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a friendly and welcoming reception experience.<br>• Handle incoming calls by directing them appropriately and providing accurate information.<br>• Coordinate the scheduling and setup of meeting rooms, including managing calendars and reservations.<br>• Organize and execute internal events, managing logistics such as catering and communication.<br>• Maintain the cleanliness and organization of shared office spaces and the reception area.<br>• Act as the main point of contact for facility-related issues, working with vendors and service providers.<br>• Support administrative tasks such as data entry, filing, and inventory management.<br>• Assist various departments with special projects and ensure timely completion of assigned tasks.<br>• Monitor and replenish office supplies to ensure uninterrupted operations.<br>• Address any immediate operational issues to maintain a smooth workflow.
