<p>Robert Half is seeking an Order Processing / Customer Support Representative for a client in the manufacturing industry. This position is ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys providing exceptional customer service. The primary focus of this role is processing a high volume of customer orders while serving as the main point of contact for order status, shipments, pricing, and customer inquiries.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process a high volume of customer orders accurately and efficiently.</li><li>Enter customer orders received from customers and outside sales representatives.</li><li>Send order confirmations and acknowledgments.</li><li>Process purchase orders and export orders while maintaining accurate documentation.</li><li>Respond to customer inquiries regarding orders, pricing, shipments, product availability, and delivery status.</li><li>Coordinate with production, warehouse, shipping, and sales teams to ensure timely and accurate order fulfillment.</li><li>Process billing, credits, returns, and order modifications.</li><li>Maintain accurate customer records and order documentation.</li><li>Assist the sales team with customer requests and provide exceptional customer support.</li><li>Monitor inventory levels and coordinate with the warehouse to ensure product availability.</li><li>Track shipments and proactively communicate delivery updates to customers.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul><p><br></p>

<ul><li>Minimum of 2 years of experience in order processing, customer service, or a related administrative support role.</li><li>Previous experience in a manufacturing environment is highly preferred.</li><li>Strong data entry skills with excellent attention to detail.</li><li>Proficiency in Microsoft Office, particularly Excel.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage multiple priorities in a fast-paced, high-volume environment.</li><li>Strong organizational, problem-solving, and customer service skills.</li><li>Bilingual in English and Spanish is a huge plus.</li></ul>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>