We are looking for a dedicated Patient Care Coordinator to join our team in Dorchester, Massachusetts. In this contract position, you will play a critical role in ensuring smooth patient interactions and efficient scheduling processes. If you are passionate about supporting patients and maintaining organized medical records, this role offers an excellent opportunity to contribute to high-quality care.<br><br>Responsibilities:<br>• Coordinate patient appointments, ensuring schedules are optimized for both patients and providers.<br>• Maintain and update patient medical records with accuracy and confidentiality.<br>• Assist patients with inquiries related to their appointments, medical records, and care processes.<br>• Facilitate the check-in process for patients, ensuring they are prepared for their appointments.<br>• Collaborate with healthcare staff to address patient needs and streamline administrative workflows.<br>• Provide reminders for upcoming appointments and follow-ups to improve patient attendance.<br>• Monitor scheduling systems to identify and resolve conflicts or errors.<br>• Ensure compliance with healthcare regulations and organizational policies during patient interactions.<br>• Support patients in navigating healthcare services and resources available to them.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
<p>This role is onsite in Brighton, MA 5x per week, non-negotiable, do not apply if you aren't open to working onsite 5x per week</p><p><br></p><p><strong>Job Title</strong>: Administrative and Operations Coordinator - Technology Team Support</p><p><br></p><p><strong>Job Summary</strong>: We are seeking an extremely organized and proactive Administrative and Operations Coordinator to assist our technology team with scheduling, data input, certification tracking, and consistent follow-ups. This role is critical in ensuring all team members complete required certifications and trainings within specified timelines. The ideal candidate will need exceptional organizational, communication, and follow-through skills to manage multiple responsibilities, while diligently documenting and monitoring progress to maintain compliance standards.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Scheduling</strong>: Coordinate and manage meeting calendars, training sessions, and certification deadlines to ensure team members have access to all required resources.</li><li><strong>Data Input & Tracking</strong>: Maintain accurate records of certifications, trainings, and other compliance requirements in designated systems.</li><li><strong>Certification and Training Follow-Up</strong>: Actively track the status of individual team members’ certification and training completions. Proactively remind those who are not compliant and ensure consistent follow-ups via email, messaging, or other methods of communication.</li><li><strong>Documentation</strong>: Maintain detailed reports and logs for certification progress, escalations, and completed follow-ups, ensuring data is centralized and up-to-date.</li><li><strong>Reporting</strong>: Provide recurring updates to leadership regarding team compliance performance, outstanding certifications, and any roadblocks.</li><li><strong>Consistent Outreach</strong>: Communicate persistently and professionally with team members who have outstanding tasks, reinforcing deadlines and expectations without compromising relationships.</li><li><strong>Process Improvement</strong>: Identify and suggest opportunities to streamline certification tracking and follow-up processes for greater efficiency.</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our team in Franklin, New Hampshire. In this pivotal role, you will serve as the first point of contact, ensuring a meticulous and welcoming environment for visitors and callers. This is a Contract to permanent position, offering the opportunity to showcase your skills in reception and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing exceptional customer service and addressing inquiries.</p><p>• Manage multi-line phone systems, efficiently directing calls and taking messages.</p><p>• Handle inbound calls with care, ensuring prompt responses to inquiries.</p><p>• Coordinate concierge services to assist clients and visitors with their needs.</p><p>• Maintain an organized reception area, ensuring it is clean and presentable at all times.</p><p>• Schedule appointments and maintain an accurate calendar for meetings and events.</p><p>• Assist with administrative tasks, including data entry and document management.</p><p>• Oversee switchboard operations for phone lines ranging from 1 to 10, ensuring seamless communication.</p><p>• Collaborate with team members to ensure efficient front desk operations.</p><p>• Provide support for special projects and requests as needed.</p>
<p>Robert Half’s marketing & creative client is seeking a Communications & Web Coordinator for a 6-month contract position. This remote, 40-hour-per-week opportunity; candidates must be willing to work Eastern (EST) hours. The Communications Coordinator will manage diverse content and drive strategic outreach efforts. The ideal candidate will excel in content creation, digital communications, and audience engagement across multiple platforms</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and edit original content such as podcasts, news articles, and social media posts to support marketing and outreach initiatives</li><li>Manage department communication channels including the website, social media platforms, and internal communications</li><li>Collaborate with external vendors and provide strategic counsel to leadership on digital strategies</li><li>Develop and implement both short and long-term communication plans to align with organizational goals</li><li>Track and analyze engagement metrics to measure the impact of communication efforts and inform future strategies</li><li>Ensure compliance and oversee multimedia production as needed</li></ul><p><br></p>
<p>Robert Half is currently partnering with a leading Boston Managed Service Provider (MSP) that caters to top-tier financial services firms and law firms, providing white-glove IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you will be responsible for providing Tier III level remote and desk-side "white glove" support, ensuring effective resolution of backend system tickets and successful performance of infrastructure and server maintenance. You will liaise with clients, improving their technical systems and ensuring their complete satisfaction. Candidates need experience working at an MSP with a proven track record of responding to a high-volume of tickets.</p><p>Responsibilities:</p><ol><li>Respond to and resolve backend system tickets including but not limited to physical disk status, event log errors, virtual disk space, DHCP/DNS management.</li><li>Perform infrastructure/server maintenance tasks including firewall firmware updates, switch updates, Dell Lifecycle, ESXi upgrades, and server patching.</li><li>Provide seamless support for Microsoft 365, Windows Server, Virtualization/ESXi, Backup systems, Antivirus/MDR Systems, Multi-Factor Authentication, E-mail Security Services, and PSAs such as Autotask or Connectwise.</li><li>Familiarize with Azure AD, Zerto/Veeam/Disaster Recovery, small business integrations, M365 Backup Systems, Microsoft MFA, DUO, Mimecast, SOPHOS, Threatlocker, and Datto RMM/LogMeIn.</li><li>Use relevant programming languages for automation scripting tasks, manage VoIP systems, and gain experience with industry-specific applications in law, architecture, and finance.</li></ol><p><br></p>
<p>Robert Half is working with a financial services firm on the North Shore looking for an Executive Assistant to join their team. This is a permanent role, joining an office of around ten full-time employees, focused on EA efforts and general office management.</p><p><br></p><p>Our client is looking for an Executive Assistant with at least 3 years of professional experience. The selected candidate must have experience in calendar management and travel arrangements. This individual also needs to be highly accurate and have attention to detail. Proven knowledge of MS Office is needed too.</p><p><br></p><p>For the right experience our client is looking to offer the Executive Assistant a base salary up to $90K. The benefits are very good too.</p><p><br></p><p>Please apply to this listing if interested or email Bill.Nichols@roberthalf. Thanks!</p>
<p>The Senior Planner is responsible for overseeing daily production planning, ensuring the highest possible productivity while meeting customer delivery deadlines. The role involves managing machine and worker operations, providing lead times for new orders, and forecasting material requirements. The Senior Planner reports directly to the Group Planning Coordinator.</p><p><br></p><p>Responsibilities</p><p>• Provide lead times for new customer orders.</p><p>• Compile daily production schedules to maximize productivity, coordinating different production phases.</p><p>• Utilize the Dynamics 365 ERP system to create production orders (CO).</p><p>• Provide weekly updates on readiness dates as previously scheduled.</p><p>• Anticipate delivery delays and collaborate with the planning and sales teams to manage any potential issues.</p><p>• Work with the planning team and Operations to resolve machine or personnel issues that impact production.</p><p>• Input production combinations, quality standards, and customer orders into the system.</p><p>• Assist logistics by loading base paper orders into the system.</p><p>• Create items in the ERP system as needed.</p><p>• Analyze purchasing needs and provide accurate forecasts.</p><p>• Generate call-off/purchase orders for raw materials based on production schedules and inventory levels.</p><p>• Use the Dynamics 365 ERP system for creating purchase orders.</p><p>• Communicate with suppliers regarding forecasts, purchase orders, and raw material deliveries.</p><p>• Use Excel with Pivot Tables to perform daily tasks such as inventory checks and sales order tracking.</p><p>• Analyze inventory, purchasing, and sales data to support S& OP strategies.</p><p>• Maintain inventory levels (RM/WIP/FP) within target ranges and address any deviations.</p><p>• Collaborate closely with other departments such as Quality, CSA, and Finance.</p><p><br></p><p><br></p><p><br></p><p><strong>For immediate consideration please call me directly. 508-205-2127 Eric Lebow</strong></p>
<p>We are looking for a dedicated Facilities Coordinator to join our team in Northborough, MA. In this role, you will oversee daily operations, ensuring the facility runs smoothly and adheres to established protocols. This is a long-term contract position, offering the opportunity to work onsite in a dynamic environment that includes active loading docks and a warehouse setting.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate facility operations, including monitoring janitorial services and ensuring compliance with established scopes of work.</p><p>• Serve as the liaison between management and clients, addressing facility-related concerns and resolving issues promptly.</p><p>• Oversee the warehouse environment, ensuring safety and efficiency at active loading docks.</p><p>• Maintain strong customer service standards, providing timely support and communication to stakeholders.</p><p>• Ensure strict adherence to facility protocols and access point regulations.</p><p>• Conduct routine checks to identify and address any operational issues within the facility.</p><p>• Collaborate with vendors and contractors to ensure tasks are completed to satisfaction.</p><p>• Support the transition of janitorial vendors, ensuring smooth onboarding and adherence to performance expectations.</p><p>• Utilize basic knowledge of Office Suite to manage documentation and communication efficiently.</p><p>• Maintain a self-motivated approach to completing tasks independently and proactively.</p>
<p>We are in search of a Senior Payroll Analyst to join our team based in Southborough , Massachusetts, operating within the Non-Profit sector. In this role, you will be responsible for managing all aspects of payroll, ensuring accuracy and timeliness. You'll also be expected to engage with employees on payroll-related inquiries and assist in the continuous enhancement of our payroll processes.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently processing payroll, ensuring all employees are notified of the timecard deadline each pay period.</p><p>• Preparing a reconciliation of approved hours to Workforce Now.</p><p>• Posting edits, payroll adjustments, and corrections as necessary.</p><p>• Inputting bonuses, retro pay, and shift differential pay into ADP.</p><p>• Assisting with the review of the pre-process register to ensure accuracy of payroll data.</p><p>• Handling the receipt and opening of the payroll package.</p><p>• Mailing payroll checks as required.</p><p>• Responding to employee inquiries and questions regarding pay.</p><p>• Running reports from ADP report writer.</p><p>• Recommending process improvements to enhance the payroll process.</p><p>• Actively participating in supervision and staff meetings.</p><p>• Performing all duties in accordance with the agency’s policies and procedures</p><p><br></p><p>For immediate consideration please call me asap! 508-205-2127 Eric Lebow</p>
<p>This is a dynamic, multi-functional position ideal for someone who thrives in a fast-growing, small company environment. The ideal candidate will be the heartbeat of the office—approachable, organized, and confident in handling both people and processes. This role is customer-facing and requires someone who can balance professionalism with warmth, and who values company culture as much as performance.</p><p>You’ll work closely with the Operations Coordinator/Office Manager and receive training on day-to-day responsibilities. The company has doubled in size over the last two years and is looking for someone who can grow with them, wear many hats, and contribute meaningfully to both operations and culture.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Office Management & HR</strong></p><ul><li>Submit payroll hours via ADP</li><li>Manage PTO, sick time, onboarding/offboarding</li><li>Administer benefits and maintain employee handbook</li><li>Handle employee relations, investigations, and policy updates</li><li>De-escalate workplace issues and foster a positive culture</li></ul><p><strong>Bookkeeping</strong></p><ul><li>Manage accounts payable and receivable</li><li>Process weekly invoicing </li><li>Handle ACH payments, journal entries, and support month-end close</li><li>Use QuickBooks Online for all bookkeeping tasks</li></ul><p><strong>Executive Support</strong></p><ul><li>Assist the President with calendar management, file organization, and daily administrative tasks</li></ul><p><br></p>
We are looking for a Benefits and HRIS Specialist to join our team in Boston, Massachusetts. This Contract-to-permanent position offers an opportunity to contribute to the effective management of employee benefits and HRIS systems. The ideal candidate will bring expertise in benefits coordination and analysis, ensuring compliance and delivering exceptional support to employees.<br><br>Responsibilities:<br>• Administer employee benefits programs, including health, dental, vision, and retirement plans.<br>• Coordinate and oversee processes related to FMLA and other leave policies.<br>• Conduct detailed benefits analysis to ensure accuracy and cost-effectiveness.<br>• Provide guidance to employees on benefits options and assist with enrollment.<br>• Collaborate with HR teams to maintain and update HRIS systems.<br>• Ensure compliance with legal and organizational policies in all benefits-related matters.<br>• Prepare reports on benefits utilization and trends for management review.<br>• Address employee inquiries regarding benefits and resolve issues promptly.<br>• Assist in the implementation of new benefits programs and enhancements.<br>• Stay informed on industry trends and regulatory changes affecting employee benefits.
<p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
<p>Our client, a municipal non-profit, is seeking a General Counsel to join their legal team. You will serve as the chief legal officer for the agency and will provide legal advice, representation, and strategic guidance across all areas within the agency. </p><p><br></p><p><strong>Location: </strong>Worcester, MA </p><p><strong>Salary:</strong> $130,000 - $150,000 (DOE)</p><p><strong>Schedule:</strong> Hybrid (4 days in, 1 day remote - will be more remote over time)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Represents the agency in all legal matters, with a primary focus on Housing Court litigation, managing hundreds of summary process cases each year.</li><li>Prepares and presents cases at both internal administrative hearings (e.g., grievance hearings) and external proceedings involving agencies such as HUD, EOHLC, MCAD, Housing Court, and other governmental bodies.</li><li>Manages the review and coordination of reasonable accommodation requests, including conducting interactive meetings, ensuring compliance with fair housing laws, and issuing well-reasoned decisions that balance tenant needs with regulatory requirements.</li><li>Oversees or directly conducts participant termination proceedings.</li><li>Advises departments on resolving tenant and landlord issues, including lease enforcement and dispute resolution strategies.</li><li>Serves as legal advisor to the CEO, Board of Commissioners, executive leadership, and senior management on a wide range of legal and compliance matters.</li><li>Performs legal research and delivers written and verbal guidance on issues related to procurement, construction, real estate, personnel, ethics, contracts, and tenant relations.</li><li>Identifies potential legal risks and formulates strategies to ensure compliance and mitigate exposure.</li><li>Coordinates and responds to Freedom of Information Act (FOIA) and Public Records Law requests.</li><li>Drafts, reviews, negotiates, and interprets contracts and leases for construction, procurement, services, grants, and employment.</li><li>Develops and updates agency policies and procedures to ensure alignment with HUD, DHCD, state, and federal regulations.</li><li>Participates in union negotiations and assists in drafting collective bargaining agreements.</li><li>Acts as liaison to external counsel, insurance providers, and government agencies in matters involving litigation or legal claims.</li></ul>
<p>Our client, a successful law firm with locations all over the country, is seeking an Attorney to grow out their<strong> </strong>Boston office. This position requires a skilled litigator with expertise in asbestos, talc, and mass tort cases to work closely with their team to provide high-quality legal representation to their clients. </p><p><br></p><p><strong>Role:</strong> Attorney (Mid to Senior Level)</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><strong>Salary: </strong>$150,000 - $210,000 (DOE) </p><p><strong>Location:</strong> Boston, MA</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Represent clients at depositions and court proceedings in product liability cases including asbestos and talc claims, as well as premises liability matters.</li><li>Draft a variety of legal documents, including pleadings, motions, briefs, and discovery responses tailored to complex liability litigation.</li><li>Manage the retention and coordination of expert witnesses across scientific, medical, and industry-specific disciplines.</li><li>Prepare both expert and lay witnesses for depositions in high-stakes liability cases.</li><li>Assist in comprehensive trial preparation, including exhibit organization, witness outlines, and trial strategy.</li><li>Maintain regular and professional communication with clients, opposing counsel, and other involved parties.</li><li>Collaborate closely with colleagues to develop effective case strategies and ensure consistent case management.</li><li>Conduct detailed legal research and provide insightful analysis on issues related to product and premises liability.</li><li>Utilize Westlaw Precision and CoCounsel AI platforms to drive workflow efficiency and support high-quality legal work.</li></ul>
