<p>We are seeking an adaptable, relationship-oriented Infrastructure Project Manager to support IT infrastructure governance, process improvement, and documentation initiatives. This individual will work closely with IT leadership and cross-functional technical teams to strengthen existing processes, improve documentation, and support ongoing project management activities.</p><p>This is an individual contributor role that blends infrastructure governance, business analysis, documentation, and project coordination. The ideal candidate is comfortable working in a flexible environment, taking initiative, and helping bring structure and consistency to evolving IT processes without being overly rigid.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, organize, and improve existing IT infrastructure processes and procedures.</li><li>Develop, maintain, and update standard operating procedures (SOPs) and technical process documentation.</li><li>Support infrastructure governance initiatives and help establish consistent practices across IT.</li><li>Partner with IT leadership on current project management activities and priorities.</li><li>Assist with business analysis, process reviews, and identifying opportunities for improvement.</li><li>Collaborate with Systems Engineers, Helpdesk, Business Analysts, and Project Managers.</li><li>Translate technical processes into clear, understandable documentation for both technical and business audiences.</li><li>Leverage available tools, including AI, to research, learn, and improve documentation and governance practices.</li><li>Adapt to changing priorities and provide support wherever needed across infrastructure initiatives.</li></ul><p><br></p>

<p><strong>Qualifications</strong></p><ul><li>Experience in IT project management, infrastructure operations, business analysis, or IT process governance.</li><li>Strong written and verbal communication skills.</li><li>Demonstrated experience creating and maintaining SOPs, process documentation, and procedures.</li><li>Ability to communicate effectively with both technical teams and business stakeholders.</li><li>Comfortable working in a flexible environment without relying on rigid PMO structures or processes.</li><li>Strong organizational skills with the ability to manage multiple priorities.</li><li>Self-motivated, resourceful, and comfortable learning new systems, processes, and technologies.</li><li>Ability to leverage AI tools and other resources to support research, documentation, and process improvement.</li></ul><p><br></p>

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