We are looking for an experienced IT Manager to provide immediate leadership and hands-on technical support for a multi-site organization. This contract opportunity is ideal for someone who can guide daily IT operations, resolve technical issues directly, and bring structure to a fast-paced environment. The role will work closely with business leaders and team members to keep systems reliable, support end users, and strengthen internal IT ownership during a leadership transition. Responsibilities: • Direct daily IT activities across infrastructure, user devices, and support services for multiple locations. • Troubleshoot and resolve a wide range of technical issues, providing support across frontline and advanced service needs. • Administer user onboarding and offboarding processes, including account provisioning, permissions, and access management. • Partner with the departing IT leader to gather operational knowledge, secure administrative access, and create clear technical documentation. • Oversee the Atera platform by supporting monitoring, scripting, automation workflows, and overall tool performance. • Maintain the health of Microsoft-based systems, endpoint environments, and core business technology platforms. • Manage network components, legacy server resources, patching schedules, backup processes, and overall system uptime. • Support cybersecurity and facility-related security technologies such as surveillance and controlled entry systems. • Provide day-to-day guidance to an IT team member at the beginning of their career while encouraging effective support practices and technical growth. • Communicate priorities, risks, and technical updates clearly to leadership, department teams, and non-technical users.

• At least 5 years of IT experience spanning infrastructure, end-user support, systems administration, and security. • Proven success in a hands-on IT leadership or senior generalist role within a small to mid-sized business environment. • Strong knowledge of Microsoft technologies, including Microsoft 365, Windows systems, servers, and endpoint administration. • Solid background in networking, backup management, configuration control, and hardware support. • Experience supporting IT issues across Tier 1 through Tier 3 levels with minimal ramp-up time. • Familiarity with Atera or similar remote monitoring and automation tools, including scripting and workflow support. • Ability to document technical environments, manage priorities independently, and adapt quickly in changing situations. • Strong communication skills with the ability to collaborate effectively with both technical staff and business stakeholders.

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Madison, TN
onsite
Temporary to Hire
58 - 67.5 USD / Hourly
We are looking for an experienced IT Manager to provide immediate leadership and hands-on technical support for a multi-site organization. This contract opportunity is ideal for someone who can guide daily IT operations, resolve technical issues directly, and bring structure to a fast-paced environment. The role will work closely with business leaders and team members to keep systems reliable, support end users, and strengthen internal IT ownership during a leadership transition. Responsibilities: • Direct daily IT activities across infrastructure, user devices, and support services for multiple locations. • Troubleshoot and resolve a wide range of technical issues, providing support across frontline and advanced service needs. • Administer user onboarding and offboarding processes, including account provisioning, permissions, and access management. • Partner with the departing IT leader to gather operational knowledge, secure administrative access, and create clear technical documentation. • Oversee the Atera platform by supporting monitoring, scripting, automation workflows, and overall tool performance. • Maintain the health of Microsoft-based systems, endpoint environments, and core business technology platforms. • Manage network components, legacy server resources, patching schedules, backup processes, and overall system uptime. • Support cybersecurity and facility-related security technologies such as surveillance and controlled entry systems. • Provide day-to-day guidance to an IT team member at the beginning of their career while encouraging effective support practices and technical growth. • Communicate priorities, risks, and technical updates clearly to leadership, department teams, and non-technical users.
2026-06-29T00:00:00Z

IT Manager Job in Madison, TN | Robert Half