<p>We are looking for a Customer Success Specialist to join our team in Federal Way, Washington. This is a long-term contract position that requires a proactive and detail-oriented individual capable of managing multiple priorities in a fast-paced environment. The ideal candidate will excel in customer service, data entry, and administrative tasks while maintaining a focus on accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer service tasks, including responding to inquiries and resolving issues</p><p>• Prepare and copy data ensuring accuracy and timely submission.</p><p>• Enter applications and funding files into proprietary systems with precision and attention to detail.</p><p>• Manage high-volume data entry tasks with a focus on accuracy and efficiency</p><p>• Manage the applications of loans, ensuring accurate csutomer information.</p><p>• Perform front desk duties such as welcoming guests, handling mail and packages, and buzzing in visitors.</p><p>• Call customers to gather incomplete or additional information for loan processing.</p><p>• Maintain high-volume data entry accuracy and meet daily goals for loan application processing.</p><p>• Utilize Microsoft Office Suite, including Word, Excel, and Outlook, to execute tasks efficiently.</p><p>• Collaborate with peers to ensure all necessary information is collected and processed.</p><p>• Adapt to changing priorities and balance multiple tasks effectively.</p><p>• Perform filing duties, ensuring all records are accurately maintained and up-to-date</p><p>• Handle conventional and FHA loans, ensuring all procedures and regulations are followed</p><p>• Work independently on assigned projects, showcasing the ability to follow through with tasks.</p><p>• Follow up with team members to confirm the completion of assigned tasks.</p>
We are looking for a dedicated CW Medical Record Retrieval Specialist to join our team in Mountlake Terrace, Washington. In this long-term contract position, you will play a crucial role in supporting healthcare initiatives by retrieving and managing medical records. This opportunity allows you to contribute to impactful projects while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Retrieve electronic medical records from various provider systems and copy service platforms.<br>• Generate and send letter requests to healthcare providers to facilitate record collection.<br>• Conduct outbound calls to providers to resolve obstacles and ensure timely receipt of medical records.<br>• Perform data entry tasks and research within multiple electronic medical records (EMR) systems.<br>• Collaborate with the Risk Adjustment and Quality Departments to support related initiatives.<br>• Manage strict deadlines to ensure project milestones are met efficiently.<br>• Support additional tasks such as system research and document handling as needed.<br>• Assist team leads, managers, or directors with project-specific assignments.<br>• Adhere to company protocols and maintain confidentiality when handling sensitive medical information.
We are looking for a Collections Specialist to join our team in Puyallup, Washington. This long-term contract position is ideal for someone who is detail-oriented and excels at customer service and account management. The role requires handling a variety of collections and credit-related tasks while maintaining a high level of efficiency in challenging situations.<br><br>Responsibilities:<br>• Provide comprehensive support for collections functions, including assisting credit operations when necessary.<br>• Address customer inquiries related to account balances and payment processing, including credit card transactions.<br>• Process payments accurately and maintain detailed records using data entry tools.<br>• Resolve customer concerns by providing invoices, account statements, and updated account information.<br>• Respond to customer calls regarding payment discrepancies, missing credits, or account holds.<br>• Identify and resolve account issues, including setting up new customer cash accounts as required.<br>• Perform clerical duties such as distributing mail and processing resale permits.<br>• Send necessary documentation to customers, including W9 forms and organizational information.<br>• Update account statuses and manage administrative tasks, such as placing accounts on hold.<br>• Handle customer interactions with professionalism, including de-escalating conflicts with empathy and efficiency.
<p>Job Title: Office Assistant</p><p>Location: Seattle, WA</p><p>Start Date: ASAP</p><p>Pay: $22/hour</p><p>Schedule: M-F 8:30am - 5:30pm</p><p>Duration: 3-month contract with potential to become permanent based on performance</p><p><br></p><p><strong>About the Role:</strong></p><p>We’re looking for a reliable and experienced Office Assistant to join our team in our brand-new Seattle office, opening on September 8th. This is a great opportunity for someone with strong reprographics experience who enjoys a dynamic and independent work environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong><em><u>Reprographics</u></em></strong> – 75%Operate HP and Xerox multifunction devices</p><p>Manage print jobs, duplications, tab creation, and related copy room tasks</p><p><br></p><p><strong><em><u>Hospitality</u></em></strong> – 25%Set up and clean conference rooms</p><p>Maintain cleanliness of shared spaces and common areas</p><p><br></p><p><strong>Mail Services</strong></p><p>Handle incoming deliveries and coordinate outgoing shipments (FedEx)No digital mail responsibilities</p><p><br></p><p><strong>Workspace Coverage</strong></p><p>Responsible for maintaining services on one floor</p><p>No reception coverage required</p><p><br></p><p><br></p>
