We are looking for a dedicated Collector to join our team in Miami, Florida. This role focuses on processing customer payments and managing meter disconnections efficiently and safely while maintaining a customer-centric approach. As this is a long-term contract position, you will have the opportunity to develop in-depth expertise in field collection functions and contribute to a variety of operational tasks.<br><br>Responsibilities:<br>• Collect and process customer payments promptly and securely.<br>• Handle meter disconnections while ensuring safety and compliance.<br>• Negotiate payment plans with customers to address their needs effectively.<br>• Develop a comprehensive understanding of collection and field processes.<br>• Collaborate with team members to implement efficient procedures.<br>• Ensure adherence to company policies and regulatory standards during collections.<br>• Identify opportunities for process improvements and cost-saving measures.<br>• Provide exceptional customer service by addressing inquiries and resolving issues.<br>• Contribute to validation plans and ensure accurate documentation of transactions.<br>• Maintain professionalism and flexibility in interactions with customers.
<p>We are a fast-growing, tech-driven organization leveraging artificial intelligence to create smarter solutions for our clients. Our mission is to deliver cutting-edge technology with an exceptional customer experience. We’re seeking a passionate and data-driven Customer Success Manager to lead our client engagement and support operations. THIS WILL BE A FULLY IN OFFICE ROLE IN BRICKELL IN MIAMI, FLORIDA. </p><p><br></p><p>Position Overview</p><p>The Customer Success Manager (CSM) will be responsible for ensuring customers achieve maximum value from our AI-driven products and services. This role requires a strong understanding of client lifecycle management, ticketing systems, and performance metrics. The ideal candidate will be a natural problem solver who enjoys optimizing processes, mentoring a team, and creating a customer-first culture.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and manage the Customer Success and Support teams to ensure customer satisfaction and retention.</li><li>Implement and oversee ticketing systems (such as Zendesk, Jira, Salesforce, or similar platforms) for issue tracking and resolution.</li><li>Develop and maintain customer success playbooks, training materials, and performance dashboards.</li><li>Monitor team KPIs including response time, resolution rate, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li><li>Collaborate cross-functionally with product, engineering, and sales teams to escalate customer feedback and improve product performance.</li><li>Conduct regular business reviews with key clients to ensure their objectives are being met.</li><li>Coach and mentor team members to improve efficiency, technical knowledge, and customer engagement skills.</li><li>Identify opportunities for upselling or expanding client use of products based on usage data and feedback.</li></ul><p><strong>Qualified candidates please apply and reach out to STEFANIE FURNISS at 786-897-7903</strong></p>
<p>We are a privately owned and operated property management group with a diverse portfolio of residential and multifamily properties across Miami with headquarters in Coral Gables. Our team takes pride in providing high-quality housing and exceptional service to our residents while maintaining a family-oriented, collaborative workplace.</p><p><br></p><p>Position Overview:</p><p>The Digital Marketing Specialist will develop, implement, and optimize digital marketing strategies to drive occupancy, strengthen brand awareness, and enhance tenant engagement. The ideal candidate will have experience in the real estate or housing industry and be bilingual (English/Spanish). This role requires a creative, tech-savvy marketer with strong analytical skills and the ability to work independently in a fast-paced, entrepreneurial environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and execute digital marketing campaigns across multiple channels, including social media, email, web, and paid advertising.</li><li>Create engaging content—including graphics, videos, and written posts—to showcase properties, community features, and resident events.</li><li>Manage and optimize property listings on websites, rental platforms, and social media.</li><li>Monitor and analyze marketing metrics and campaign performance; prepare regular reports and recommendations based on data insights.</li><li>Collaborate with leasing and property management teams to ensure marketing efforts align with occupancy goals and community branding.</li><li>Maintain and update websites and digital listings, ensuring accuracy and consistency.</li><li>Coordinate photography, video tours, and virtual marketing materials for new and existing properties.</li><li>Leverage technology platforms such as Yardi, AppFolio, Buildium, or similar to integrate marketing and property data.</li><li>Organize and manage shared drives and files for marketing assets, reports, and creative materials.</li><li>Stay informed on Miami real estate trends, housing market insights, and emerging digital marketing tools.</li></ul><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS at 786-897-7903</strong></p>
<p><strong>About the Firm</strong></p><p>We are a privately held wealth management, accounting, and family office services firm. Founded in 2005 as a virtual-first organization, we now serve clients across 35 states with specialties in advisory, risk management, tax, and CPA services. Our Boca Raton office serves as a client-facing hub, supporting our mission to deliver tailored financial strategies and family office solutions.</p><p><strong>The Opportunity</strong></p><p>We are seeking a <strong>Full-Time Executive Assistant</strong> to support two senior partners and provide seamless operational, administrative, and compliance support across our advisory and family office practices. This is a <strong>replacement role</strong> for a long-tenured assistant who is pursuing her PhD after 5 years with the firm. The ideal candidate will be proactive, detail-oriented, and highly adaptable, with the ability to manage complex scheduling, compliance deadlines, and occasional personal support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide executive-level support to senior advisory partners, including calendar management, travel coordination, and meeting preparation.</li><li>Coordinate and support <strong>6–8 business trips annually</strong>, including conferences, networking events, and trips to California (1–3 days each).</li><li>Manage office workflows, compliance processes, and client deliverables with accuracy and timeliness.</li><li>Prepare, edit, and maintain professional correspondence, presentations, and reports.</li><li>Assist with compliance requirements across multiple states on an annual basis.</li><li>Maintain discretion while occasionally handling personal tasks (e.g., errands, scheduling services).</li><li>Collaborate with internal teams to support firm initiatives, including new service package launches.</li><li>Ensure accurate tracking and reporting in Excel and MS Office Suite.</li></ul><p><strong>Qualifications</strong></p><ul><li><strong>4–8 years of professional experience</strong> post-college, ideally supporting executives in finance, legal, accounting, or related industries.</li><li>Bachelor’s degree in business, finance, or related field preferred.</li><li>Strong proficiency in <strong>MS Office Suite (Excel, Word, Outlook, PowerPoint)</strong>.</li><li>Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities.</li><li>Exceptional communication and interpersonal skills; professional presence as a representative of the firm.</li><li>Flexibility to support partners working across time zones, including occasional evening availability.</li><li>Ability to travel occasionally (approx. 6–8 trips/year).</li></ul><p><strong>Cultural Fit</strong></p><p>We are looking for someone who embodies professionalism, energy, and intellectual curiosity—someone who can quickly pick up new concepts, ask clarifying questions, and thrive in a fast-paced advisory environment. A successful candidate will be:</p><ul><li>Detail-oriented and organized</li><li>Professional yet approachable</li><li>A strong communicator and problem-solver</li><li>Comfortable with evolving priorities and deadlines</li></ul><p><br></p><p><br></p>
Responsibilities:<br>• Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions.<br>• Ensures operation by training client personnel and providing support.<br>• Maintaining and upgrading existing systems as required.<br>• Accept responsibility and ownership for all assigned tickets from creation to resolution, or to the point of escalation.<br>• Analyze ticket trends and incidents to identify potential problems or outages – and communicate to management in a timely manner.<br>• Maintain an up-to-date inventory of all IT assets.<br>• Manage user and computer accounts in Active Directory Users and computer or Entra ID.<br>• Creating system guidelines and documentation for the organization.<br>• Administer and provide technical support in Microsoft 365 and Azure tenant.<br>• Maintain Physical security systems.<br>• Maintain and troubleshoot enterprise printing platform.<br>• Participating in an on-call rotation, providing support outside of regular working hours as required<br>• This position may require travel to various offices within the US (10%).<br>Requirements<br>Expectations<br>• Excellent analytical, problem solving and communication skills.<br>• Customer service-oriented – with the ability to work with end-users of all technical literacy.<br>• Ability to work with minimal supervision and demonstrate appropriate initiative when making decisions.<br>• Accuracy and the ability to handle a high-volume of work efficiently are essential.<br>• High-level written and verbal proficiency in English.<br>Qualifications:<br>• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline; or equivalent experience.<br>• Windows Server 2016-2022<br>• Extensive experience managing Active Directory UC and GPO<br>• Experience managing Microsoft 365 tenants.<br>• Basic understanding of ITSM principles – including business expectations and communication.<br>• Minimum of three years’ experience working within a support position in the IT field, with advanced end-user troubleshooting experience.<br>• A+ and Net+ required. Security+ desired
<p>We are looking for a detail-oriented Client Services Representative to join our wealth management team in Miami, Florida. In this role, you will handle a variety of client-related tasks, ensuring high-quality service for high-net-worth individuals. This position focuses on managing client accounts, facilitating financial transactions, and maintaining compliance with legal and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of client accounts, ensuring accuracy and timely service.</p><p>• Handle money movement tasks, including credit card transactions and account transfers.</p><p>• Coordinate the setup of new accounts, ensuring all processes are completed efficiently.</p><p>• Assist clients with password resets and other account-related technical support.</p><p>• Ensure all documentation and reports comply with legal and regulatory requirements.</p><p>• Serve as the primary liaison for legal and financial communications on behalf of clients.</p><p>• Support clients with estate and trust-related matters, providing guidance and coordination.</p><p>• Maintain strong client relationships by delivering exceptional service and addressing inquiries promptly.</p><p><br></p><p>*** Preferable someone with series 7 or 65</p><p><br></p><p>If you are interested in hearing more about this opportunity, please call Janet 786-393-4588 or email janet.silva@roberthalfcom</p>
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
We are looking for a skilled and detail-oriented Tax Accountant to join a growing tax firm in Coconut Creek, Florida. This firm specializes in providing personalized tax services to clients in the construction industry, including corporations, partnerships, and individuals. The ideal candidate will bring expertise in tax compliance, planning, and advisory services, with a strong focus on building lasting client relationships and addressing the unique tax considerations within the construction sector.<br><br>Responsibilities:<br>• Prepare and review tax returns for S corporations, C corporations, partnerships, and individual clients.<br>• Conduct thorough tax research and provide expert advice on compliance and planning strategies.<br>• Address the specific tax challenges of the construction industry, such as revenue recognition methods and specialized depreciation rules.<br>• Collaborate with clients to deliver tailored tax solutions that meet their unique needs.<br>• Ensure all work adheres to applicable laws, regulations, and industry standards.<br>• Stay updated on tax laws and regulatory changes to provide accurate and current guidance.<br>• Utilize tax software effectively to streamline processes and maintain accuracy.<br>• Support clients with audits, inquiries, and other tax-related issues as needed.<br>• Assist in developing strategies for tax minimization and optimizing financial outcomes.<br>• Foster strong client relationships by offering attentive, responsive, and reliable service.
Are you an organized, detail-oriented detail oriented with a passion for supporting fast-paced construction operations? Robert Half is seeking a skilled Construction Administrative Assistant to join a growing team in Deerfield Beach, Florida. This pivotal role supports leadership and project managers with administrative tasks, ensuring smooth operations in a dynamic construction environment. Key Responsibilities: Manage day-to-day administrative tasks such as scheduling meetings, handling correspondence, and maintaining filing systems. Process, organize, and track essential project documentation, including RFIs, purchase orders, permits, and invoices. Assist with job costing, budgeting, and financial reporting for ongoing projects, liaising with finance teams as needed. Serve as a communication hub between project managers, contractors, clients, and vendors to ensure timely updates and information flow. Support compliance by maintaining accurate records for safety, inspections, and regulatory documentation. Use construction software tools (e.g., Procore, Buildertrend, or similar platforms) to track project timelines and documentation. Handle phone and email inquiries, providing detail oriented and prompt customer service to internal and external stakeholders.
