We are looking for a dedicated Receptionist to join our team on a contract basis in Grand Rapids NT, Michigan. In this role, you will be responsible for maintaining smooth front desk operations and providing excellent customer service. This is a great opportunity to contribute to a dynamic environment within the construction industry.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately.<br>• Serve as the first point of contact for visitors, providing a welcoming and attentive experience.<br>• Maintain the reception area, ensuring it remains organized and presentable at all times.<br>• Assist with administrative tasks such as scheduling appointments, handling correspondence, and updating records.<br>• Communicate effectively with team members and clients to address inquiries and provide information.<br>• Monitor and manage switchboard operations, handling up to 10 phone lines efficiently.<br>• Support part-time reception duties as needed, ensuring consistent coverage during peak hours.<br>• Uphold company standards for high-quality service in all interactions.<br>• Coordinate with internal teams to ensure smooth office operations and resolve any issues promptly.<br>• Provide assistance with any additional tasks assigned by management.
Sitting in lobby at front desk.<br>Answer calls<br>They use an intercom system<br>Their normal receptionist does other intermittent.<br>Two 15 min breaks one at 10 the other at 3:15 and an hour lunch (typically 12:00pm)<br>Will have more needs down the road. <br>They will cover parking as well. They validate parking.
<p>We are looking for a dedicated and organized Receptionist to join our team on a contract basis during tax season. This role is based in Grand Rapids, Michigan, and offers an excellent opportunity to contribute to a detail-oriented CPA firm. The position requires strong communication and administrative skills to ensure smooth daily operations. </p><p><br></p><p>Responsibilities:</p><p>• Greet and assist clients as they arrive, ensuring a welcoming and detail-oriented atmosphere.</p><p>• Manage a multi-line phone system, answering calls and directing inquiries appropriately.</p><p>• Enter customer information accurately into the system to maintain updated records.</p><p>• Distribute completed tax returns to clients in a timely and efficient manner.</p><p>• Process payments and update client accounts with necessary financial information.</p><p>• Organize and maintain files to ensure easy access and proper documentation.</p><p>• Schedule appointments for clients, coordinating with team members as needed.</p><p>• Respond to email correspondence with attention to detail and accuracy.</p><p>• Perform general office tasks, such as managing supplies and ensuring a tidy workspace.</p>
