We are looking for a dedicated Customer Service Representative to join our team in Concord, New Hampshire. This is a long-term contract position offering a dynamic work environment where you will engage with customers and ensure their needs are met efficiently. The role offers a mix of onsite and hybrid work arrangements after the initial training period.<br><br>Responsibilities:<br>• Handle inbound calls promptly and efficiently, addressing customer inquiries and resolving issues.<br>• Provide accurate information related to billing, services, and account management.<br>• Utilize CRM tools to document customer interactions and maintain detailed records.<br>• Collaborate with team members to ensure customer needs are met effectively.<br>• Assist customers in navigating company processes and policies.<br>• Identify potential challenges and escalate them to appropriate departments when necessary.<br>• Support emergency operations during storm shifts or other urgent situations.<br>• Deliver exceptional customer service while maintaining a positive and detail-oriented approach.<br>• Adapt to hybrid work schedules, including onsite and remote work as needed.
<p>We’re looking for a Senior Software QA Engineer to lead the charge in designing, developing, and executing software test plans for embedded products. If you love hunting down bugs, automating everything in sight, and making engineers sigh with your extremely thorough reviews, this one’s for you.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Build and execute test plans for new software.</li><li>Create and maintain manual and automated tests (yes, both — we checked).</li><li>Track down defects, document them, and make sure they never return. Ever.</li><li>Help shape internal standards, processes, and test automation frameworks.</li><li>Keep test environments configured and behaving (mostly) nicely.</li><li>Review software throughout the dev cycle and ask the important question: “But… can we verify it?”</li></ul><p><strong>What You Bring</strong></p><ul><li>Top‑tier collaboration skills — you play well with engineers of all kinds.</li><li>Excellent technical writing skills for crafting plans others can follow without crying.</li><li>Strong scripting/programming chops for tests, tools, and reporting.</li><li>Hands-on experience with embedded software development.</li><li>Confidence in testing methodologies, metrics, and design/implementation reviews.</li><li>Ability to read C/C++ without flinching.</li></ul><p><strong>Tools You Know</strong></p><ul><li>Version control + defect tracking systems</li><li>Build systems + CI/CD pipelines</li><li>Testing tools and frameworks</li><li>Bonus points for JIRA workflow design and test management.</li></ul><p><strong>Your Background</strong></p><ul><li>Bachelor’s degree in CS, Software Engineering, or a related STEM field</li><li>3+ years of SQA experience in embedded systems</li></ul><p><br></p>
We are looking for an experienced Internal Auditor to join our team in Portland, Maine. In this role, you will oversee comprehensive audit engagements, ensuring alignment with established principles and organizational goals. This position requires a proactive, detail-oriented individual capable of identifying risks, optimizing controls, and delivering actionable insights to support strategic decision-making.<br><br>Responsibilities:<br>• Manage and execute complex audit engagements, ensuring adherence to established auditing principles and timelines.<br>• Provide leadership and guidance to ensure audit projects align with departmental and organizational goals.<br>• Document business insights, objectives, performance metrics, key controls, and test strategies to meet audit objectives.<br>• Facilitate audit meetings, presenting findings and recommendations to stakeholders, and conducting opening and closing sessions.<br>• Assess the design of key controls, perform testing, and identify any gaps or areas for improvement.<br>• Prepare detailed internal audit reports that outline findings and actionable recommendations for management.<br>• Track and monitor audit findings to ensure timely and effective resolution.<br>• Leverage data analytics tools to enhance testing processes and identify opportunities for automation.<br>• Oversee key projects and strategic initiatives, ensuring alignment with organizational priorities.<br>• Contribute to the development of annual audit plans and risk assessments for assigned portfolios.
We are looking for a skilled Receptionist to join our team on a contract basis in Beverly, Massachusetts. This position requires someone who is detail-oriented and capable of handling administrative and front desk responsibilities efficiently. The role is fully onsite and offers part-time hours after initial training.<br><br>Responsibilities:<br>• Manage front desk operations, including greeting visitors and handling inquiries.<br>• Answer and direct calls using a multi-line phone system with efficiency and attention to detail.<br>• Provide clerical support for HR-related tasks, including document preparation and project assistance.<br>• Assist with correspondence to clients and ensure timely communication.<br>• Support the HR Manager with various administrative needs and special projects.<br>• Maintain accurate records and ensure attention to detail in all tasks.<br>• Utilize Microsoft Office tools for daily administrative duties.<br>• Ensure the reception area remains organized and welcoming to all visitors.
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, MA. This contract position requires a customer-focused individual to serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will thrive in a fast-paced environment and possess excellent multitasking capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, clients, and applicants while ensuring proper security protocols are followed.</p><p>• Manage conference room schedules, including setting up rooms, coordinating catering services, and arranging necessary equipment.</p><p>• Handle incoming and outgoing mail, packages, and freight, as well as arrange messenger services when required.</p><p>• Maintain office supplies inventory and place orders as needed to ensure adequate stock.</p><p>• Respond to insurance-related inquiries and process access requests for building security.</p><p>• Collaborate with the landlord and building management to address facility-related needs.</p><p>• Utilize Microsoft Office Suite and other software to perform data entry and manage communications.</p><p>• Serve as the point of contact for hospitality services, including transportation and reservations for guests.</p><p>• Ensure the reception area remains organized, orderly, and welcoming at all times.</p><p>• Provide assistance with general clerical duties, such as distributing faxes and handling phone calls.</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
<p>We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Greenland, New Hampshire. This part-time position requires someone with excellent communication skills and the ability to manage a multi-line phone system effectively. You will play a key role in creating a welcoming environment for visitors and maintaining smooth front desk operations.</p><p><br></p><p>PT Tues - Weds - Thurs </p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a friendly and attentive experience.</p><p>• Answer and manage inbound calls using a multi-line phone system efficiently.</p><p>• Operate a switchboard with up to 10 phone lines to ensure seamless communication.</p><p>• Provide accurate information to callers and direct them to the appropriate departments.</p><p>• Maintain a clean and organized reception area.</p><p>• Handle basic administrative tasks such as filing, scheduling, and data entry.</p><p>• Coordinate with staff to ensure timely response to inquiries.</p><p>• Support office operations by managing incoming mail and deliveries.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in Waltham, Massachusetts. In this long-term contract role, you will ensure the accurate and efficient input of information into our systems while maintaining high standards of confidentiality and precision. This is an excellent opportunity to contribute to a non-profit organization and support its mission through meticulous data management.<br><br>Responsibilities:<br>• Enter data into organizational systems with accuracy and efficiency.<br>• Verify and cross-check information to ensure completeness and consistency.<br>• Maintain organized records and ensure data integrity across all platforms.<br>• Perform routine audits to identify and correct discrepancies.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Collaborate with team members to improve data entry processes.<br>• Generate reports based on entered data when required.<br>• Meet deadlines while managing a high volume of data entry tasks.<br>• Stay updated on software tools and techniques to enhance productivity.
