<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for a skilled Quality Assurance Analyst to join our team in Fort Washington, Pennsylvania. In this role, you will focus on ensuring the quality and reliability of Salesforce Marketing Cloud and Data Cloud platforms, playing a key part in supporting our real estate and asset management operations. This is a long-term contract position that provides an excellent opportunity to collaborate with cross-functional teams and contribute to the success of innovative marketing and data solutions.<br><br>Responsibilities:<br>• Conduct thorough testing of Salesforce Marketing Cloud components, including dynamic content and various studios and builders.<br>• Perform validation of Salesforce Data Cloud functionalities such as identity resolution, segmentation, activations, and unified individual reconciliation.<br>• Identify, document, and track defects or issues discovered during testing, and collaborate with developers to resolve them efficiently.<br>• Ensure data quality and accuracy within Salesforce Marketing Cloud and Data Cloud platforms, including integration and management processes.<br>• Develop and maintain comprehensive documentation for testing processes, test cases, and resolutions to defects.<br>• Create detailed test plans, test cases, and scripts based on project specifications and requirements.<br>• Analyze testing outcomes to identify opportunities for process improvements, tools, and methodologies.<br>• Partner with architects, designers, and marketing teams to ensure the quality and effectiveness of marketing campaigns and data workflows.
We are looking for an experienced Business Systems Analyst to join our team in Schnecksville, Pennsylvania. This role focuses on designing, implementing, and optimizing information systems to support organizational operations and goals. The ideal candidate will bring strong analytical skills, technical expertise, and a collaborative mindset to streamline processes and enhance system functionality.<br><br>Responsibilities:<br>• Manage user access, permissions, and configurations within enterprise systems to maintain security and operational standards.<br>• Develop and oversee automated workflows to reduce manual processes across HR, Finance, and Compliance departments.<br>• Maintain and troubleshoot data integrations between internal systems and external platforms, ensuring seamless functionality.<br>• Design, develop, and optimize databases to support business operations while upholding data integrity and security.<br>• Configure document management systems and digital workflows to facilitate streamlined approval processes and secure document storage.<br>• Provide technical support for budgeting and financial reporting systems, including creating dashboards and real-time data integrations.<br>• Generate insightful reports and analytics using tools like Power BI and Spreadsheet Server to guide decision-making.<br>• Administer and develop SharePoint environments to enhance collaboration, documentation, and communication across teams.<br>• Train end-users, maintain system documentation, and collaborate with stakeholders to implement technology improvements.<br>• Ensure compliance with security protocols and support audits by providing necessary documentation and system data access.
We are looking for a skilled Systems Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. This role offers the opportunity to contribute to critical healthcare technology initiatives, ensuring robust system functionality and seamless integration. The ideal candidate will bring a strong analytical mindset and technical expertise to support various system-related projects.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with organizational goals and project objectives.<br>• Collaborate with stakeholders to design and implement system changes and enhancements.<br>• Perform system analysis to identify areas for improvement and propose effective solutions.<br>• Manage and maintain Active Directory environments, ensuring security and access control.<br>• Conduct user acceptance testing (UAT) to validate system functionality and performance.<br>• Support Microsoft SQL Server configurations and database management.<br>• Provide technical expertise in IBM systems and related technologies.<br>• Create and maintain detailed documentation for system processes and workflows.<br>• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
<p><strong><u>Job Title: Technical Project Manager (UX) II (Contractor)</u></strong></p><p> <strong>Job Type:</strong> 13-week Contract, Potential for extension or conversion </p><p> <strong>Location: </strong>Philadelphia, PA </p><p> <strong>Department:</strong> Information Technology / User Experience</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a skilled and detail-oriented <strong>Technical Project Manager (UX) II</strong> to join our team on a contract basis. This role is ideal for a collaborative and proactive professional who thrives in a fast-paced environment and is passionate about delivering high-quality digital experiences. You will be responsible for managing cross-functional projects, ensuring timely delivery, and aligning outcomes with business goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and manage project-oriented work efforts, ensuring stability, transparency, and timely delivery.</li><li>Implement and maintain project management methodologies and best practices across IT teams.</li><li>Develop and manage detailed project plans, assign tasks, and monitor progress daily.</li><li>Identify resource needs, conduct quality reviews, and escalate issues related to scope, quality, or timelines.</li><li>Track key milestones and adjust plans or resources as needed to meet evolving project requirements.</li><li>Facilitate communication across departments to manage scope, budget, risk, and resource allocation.</li><li>Partner with senior leadership to identify and prioritize IT initiatives that support business objectives.</li><li>Lead complex projects through the full lifecycle: inception, design, development, testing, and deployment.</li><li>Collaborate with Scrum Masters and team leads to maintain end-to-end project plans.</li><li>Manage change requests, risk mitigation strategies, and project-specific budgets.</li><li>Provide clear and consistent updates on project status, risks, and issues to stakeholders.</li><li>Foster continuous improvement by gathering feedback and enhancing communication processes.</li></ul><p><br></p>
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
-Oversees and directs the implementation of operational mechanical maintenance projects across the organization, ensuring they are completed on schedule and within or under budget for both current and new product launches.<br>- Assists in specifying, evaluating, acquiring, installing, and qualifying equipment.<br>- Manages tasks including updating, maintaining, and communicating project plans, progress reports, and status updates.<br><br>Qualifications<br><br>- Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology, or Electro-Mechanical Engineering is preferred.<br>- Over 10 years of relevant experience in a manufacturing environment is preferred.<br>- Lean Six Sigma Green Belt certification is preferred but not required at the time of permanent.<br>- Proficient in AutoDesk 2D and 3D CAD software and Microsoft Project at an intermediate to advanced level.<br>- Applies differential and integral calculus to analyze the static and dynamic performance of electro-mechanical systems.
We are looking for a Senior Salesforce Administrator to take ownership of our Salesforce ecosystem and drive its strategic development. Based in Radnor, Pennsylvania, this role involves designing, implementing, and maintaining Salesforce solutions that align with business goals. The ideal candidate will be highly skilled in Salesforce architecture, data governance, and automation, while also excelling in collaboration with stakeholders and external vendors.<br><br>Responsibilities:<br>• Lead the architectural design and governance of the Salesforce platform across various clouds, including Sales, Service, Marketing, and Experience.<br>• Drive the full implementation process of Salesforce, encompassing requirements analysis, solution design, data migration, and user training.<br>• Develop and deploy advanced automation tools, such as Flow, Apex, and Process Builder, to optimize workflows and business processes.<br>• Partner with executive stakeholders to ensure Salesforce functionalities align with organizational objectives.<br>• Manage collaboration with third-party vendors for Salesforce solutions, while taking ownership of ongoing maintenance and support.<br>• Oversee data architecture and governance, ensuring compliance, security, and data accuracy across the platform.<br>• Research, evaluate, and integrate third-party applications from the AppExchange and custom-built solutions.<br>• Stay updated on Salesforce releases and proactively implement new features to enhance business operations.<br>• Create and maintain detailed documentation, including system architecture, workflows, and training materials.<br>• Perform additional duties as assigned to support organizational needs.
We are looking for a highly experienced Technical Program Manager IV to oversee complex and enterprise-wide IT initiatives. In this contract role, you will play a pivotal part in developing program strategies, managing project portfolios, and ensuring alignment with business goals. This position is based in Philadelphia, Pennsylvania, and requires a strong background in project management methodologies and leadership.<br><br>Responsibilities:<br>• Lead the planning and execution of enterprise-wide IT programs comprising multiple projects, ensuring seamless integration and alignment with organizational objectives.<br>• Develop comprehensive program strategies and high-level project plans, including business cases to support strategic decisions.<br>• Monitor project scope, timelines, and budgets, making necessary adjustments to meet evolving business requirements.<br>• Communicate effectively with IT and business leadership to provide updates on program direction, strategy, and changes.<br>• Track key project milestones and collaborate with Project Managers to recommend adjustments when necessary.<br>• Deliver all projects within the IT portfolio on time, within budget, and aligned with strategic and business requirements.<br>• Partner with senior business leaders to identify and prioritize IT opportunities that drive enterprise goals.<br>• Provide guidance and oversight to project managers, project leaders, and support staff to ensure successful program execution.<br>• Utilize advanced project management methodologies and tools to optimize program performance.<br>• Ensure compliance with industry standards and best practices in program management.
We are looking for an experienced Technical Program Manager IV to join our team on a contract basis. In this role, you will oversee complex IT programs that span multiple projects, ensuring they align with business objectives and deliver impactful results. Based in Philadelphia, Pennsylvania, this position requires strong leadership and communication skills, as well as expertise in project management methodologies and tools.<br><br>Responsibilities:<br>• Lead and manage enterprise-level IT programs consisting of multiple interrelated projects, ensuring successful delivery within scope, budget, and timeline.<br>• Develop comprehensive program strategies and high-level project plans to support business goals.<br>• Collaborate with IT and business leadership to communicate program direction, progress, and any necessary adjustments.<br>• Oversee and integrate project activities, making strategic adjustments to scope, timing, or budget as required.<br>• Monitor key project milestones and provide guidance to Project Managers on necessary course corrections.<br>• Partner with senior business leaders to identify and prioritize IT opportunities that align with organizational objectives.<br>• Ensure that all projects in the portfolio meet strategic and business requirements while adhering to quality standards.<br>• Utilize advanced project management tools and methodologies to track progress, manage risks, and drive process improvements.<br>• Facilitate effective communication among stakeholders, ensuring alignment and transparency throughout the program lifecycle.<br>• Mentor and guide project teams, fostering collaboration and continuous improvement.
<p>We are looking for an experienced Technical Lead to oversee and guide technical operations in North Brunswick, New Jersey. This role involves managing a diverse team, ensuring quality standards, and driving innovation in product development. The ideal candidate will thrive in a collaborative environment and possess strong leadership skills to manage technical projects effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and mentor the U.S.-based technical team across multiple sites, driving professional development and team growth.</li><li>Manage quality control systems and champion continuous improvement to optimize operational performance.</li><li>Ensure adherence to internal standards and maintain robust quality management systems.</li><li>Partner with global technical teams to develop and enforce standardized practices.</li><li>Act as the primary technical contact for key clients, delivering customized solutions and addressing specific needs.</li><li>Strategically allocate resources across technical projects to align with business objectives and timelines.</li></ul>
<p>Job Summary: Works on a variety of control system projects. Leads individual project related tasks and/or complicated large-scale projects in their entirety. Provides engineering support on projects/tasks that are led by others. Assumes ultimate responsibility for the assigned projects/tasks. Takes direction and seeks guidance from assigned project leads, the supervisors, and company leadership.</p><p><br></p><p>Duties and Responsibilities: Technical Responsibilities:</p><ul><li>Completely self-sufficient in the field.</li><li>Lead and assist with start-up and commissioning of control systems.</li><li>Lead and perform Factory Acceptance Tests (FAT).</li><li>Experienced in reading and interpreting piping & instrumentation diagrams and wiring diagrams. Able to provide feedback regarding field conditions versus drawings.</li><li>Experienced with Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.</li><li>Demonstrates deep understanding of the company’s Quality Management System (QMS).</li><li>Provide review of standard documents generated by others for technical, grammatical, and aesthetic content.</li><li>Firm understanding of complex control system design.</li><li>Provide instrumentation specifications for complex control systems.</li><li>Demonstrate thorough understanding of Information Technology (IT) system, network infrastructure, and computer system design, as it relates to control system integration.</li></ul><p><br></p><p><br></p><p>Project Responsibilities:</p><ul><li>Complete assigned tasks accurately, on schedule, and under budget.</li><li>Understand the scope of work assigned to you, identify when issues arise that are beyond that scope, and communicate those issues to the assigned project lead.</li><li>Lead individual project related tasks and/or small to mid-sized projects in their entirety.</li><li>Take on the role of the customer’s main contact on those projects that the employee is assigned to lead.</li><li>Communicate in an effective, positive, and proactive manner with customers and trade partners.</li><li>Anticipates possible issues that may arise during a project and proactively plans solutions.</li><li>Seeks opportunities for new work with customers and contractors.</li><li>Delivers detailed feedback on project and task assignments.</li><li>Demonstrates an understanding of project contracts and specifications.</li><li>Ability to identify and manage risks.</li></ul>
We are looking for an experienced Tech Lead to join our team in Philadelphia, Pennsylvania. In this role, you will guide the development of scalable web applications and oversee technical decisions in alignment with organizational objectives. This position offers an exciting opportunity to work on impactful projects while mentoring a team of engineers.<br><br>Responsibilities:<br>• Lead the architectural design and development of scalable web applications across multiple platforms.<br>• Define and promote a shared technical vision that supports long-term strategic goals.<br>• Collaborate with cross-functional teams to make critical decisions on frameworks, services, and technical approaches.<br>• Oversee code reviews, engineering discussions, and external development teams to ensure high-quality outcomes.<br>• Contribute to coding efforts on high-priority components, integrations, or prototypes as needed.<br>• Design and implement APIs, including RESTful and GraphQL, to integrate with various systems.<br>• Guide the adoption of Agile methodologies, CI/CD pipelines, and automated testing practices.<br>• Mentor engineers by providing technical guidance and fostering growth.<br>• Ensure database solutions, such as PostgreSQL and DynamoDB, are optimized and meet application requirements.<br>• Work closely with stakeholders to communicate technical concepts effectively to both technical and non-technical audiences.
We are looking for a skilled Project Administrator III to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will play a pivotal part in ensuring the smooth execution of project activities, including scheduling, budgeting, and administrative tasks. This position requires a proactive and organized individual with strong experience in project coordination and a solid understanding of industry practices.<br><br>Responsibilities:<br>• Develop and manage project schedules, budgets, and administrative workflows to ensure timely completion of objectives.<br>• Coordinate logistics for meetings, including reserving conference rooms, setting up conference calls, and arranging necessary resources.<br>• Record detailed meeting minutes and track action items to ensure follow-up and accountability.<br>• Assist with the creation of presentations and other project-related materials to support effective communication.<br>• Collaborate with project staff to facilitate seamless execution of project plans and deliverables.<br>• Apply industry knowledge to evaluate and enhance project processes, ensuring alignment with best practices.<br>• Utilize tools like Salesforce, Tableau, and ServiceNow to support data analysis and reporting needs.<br>• Maintain a high level of organization and judgment when performing various tasks and supporting project goals.<br>• Communicate effectively with project leaders and managers to report progress and address any challenges.
We are looking for a skilled Technical Engineer to specialize in the configuration, optimization, and support of the Coupa platform. This role focuses on supplier enablement and integrations, requiring expertise in cXML protocols and procurement workflows. This is a long-term contract position based in Willow Grove, Pennsylvania.<br><br>Responsibilities:<br>• Configure and maintain Coupa modules such as Purchasing, Invoicing, Sourcing, Contract Lifecycle Management, and Supplier Management.<br>• Manage system settings, user roles, approval workflows, and custom fields to ensure platform efficiency.<br>• Collaborate with stakeholders to gather requirements and implement enhancements tailored to business needs.<br>• Monitor system performance, troubleshoot technical issues, and provide ongoing support.<br>• Lead supplier onboarding processes, ensuring smooth integration into the Coupa platform.<br>• Design, implement, and support cXML-based integrations for purchase orders, invoices, and catalogs.<br>• Coordinate testing and validation of cXML transactions between suppliers and internal teams.<br>• Maintain detailed documentation for integration specifications and onboarding procedures.<br>• Work closely with Procurement, Finance, and IT teams to align system capabilities with organizational goals.<br>• Provide training and support to end-users and suppliers, while staying up-to-date with Coupa updates and industry best practices.
<p>The SAP Functional Expert – Group Reporting will be responsible for designing, configuring, and supporting the SAP S/4HANA Group Reporting (Consolidation) module as part of a multi-year global ERP transformation program. This role will ensure alignment of financial consolidation processes across global entities, supporting real-time, compliant, and transparent financial close and reporting activities. The position requires deep expertise in group reporting, intercompany eliminations, consolidation of investments, and integration with SAP Core Finance (FI/CO), along with strong collaboration and documentation skills.</p><p>Key Responsibilities</p><p>· Design, configure, and test the SAP S/4HANA Group Reporting module in line with business requirements and global standards.</p><p>· Work with Finance and Accounting stakeholders to define consolidation rules, intercompany elimination logic, and ownership structures.</p><p>· Ensure alignment of Group Reporting with the global chart of accounts and legal entity structure.</p><p>· Coordinate with SAP FI/CO teams to ensure accurate data integration and mapping from source ledgers to consolidation views.</p><p>· Support planning and execution of test cycles (unit, integration, UAT) and documentation of results.</p><p>· Collaborate with Master Data, Security, and Reporting teams to ensure completeness and control.</p><p>· Provide post-go-live support and lead knowledge transfer and training for end-users.</p><p>· Support audit and compliance efforts related to group reporting and legal consolidation processes.</p>
We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Jenkintown, Pennsylvania. As a key contributor, you will design, develop, and implement advanced data solutions to support business analytics and decision-making processes. This role requires a strong technical background and a collaborative mindset to drive innovation and optimize data platforms.<br><br>Responsibilities:<br>• Design and implement dimensional and semantic data models to enhance business analytics and reporting capabilities.<br>• Develop and optimize data pipelines using modern orchestration tools like Apache Airflow or Azure Data Factory.<br>• Create and manage interactive dashboards and visualizations using Power BI, ensuring accuracy and usability.<br>• Leverage Microsoft Fabric architecture to integrate centralized semantic models and external data platforms.<br>• Administer cloud-based data warehouses like Azure Synapse or Snowflake, ensuring performance and scalability.<br>• Collaborate with cross-functional teams to address data governance, quality frameworks, and compliance standards.<br>• Utilize Python and data science libraries to process, analyze, and develop machine learning workflows.<br>• Implement DataOps methodologies, including CI/CD practices and version control for data solutions.<br>• Conduct advanced statistical analysis and predictive modeling to inform business strategies.<br>• Partner with stakeholders to translate technical concepts into actionable insights for diverse audiences.
We are looking for a skilled Systems Engineer to join our team in West Chester, Pennsylvania. In this position, you will be responsible for designing, maintaining, and optimizing infrastructure across Azure and on-premise environments. The ideal candidate will possess strong technical expertise, a collaborative approach, and a commitment to operational excellence.<br><br>Responsibilities:<br>• Develop and implement secure and scalable infrastructure solutions for both Azure and on-premise environments.<br>• Manage and deploy infrastructure as code using Terraform, ensuring modularity and security.<br>• Monitor system performance and proactively address issues to ensure high availability and disaster recovery readiness.<br>• Collaborate with cross-functional teams to plan and execute infrastructure changes effectively.<br>• Research and apply industry best practices to enhance infrastructure reliability and security.<br>• Troubleshoot and resolve technical issues related to networking, storage, and virtualization.<br>• Maintain accurate documentation and share knowledge with team members to improve processes.<br>• Uphold high standards of integrity by seeking guidance when faced with uncertain tasks or risks.<br>• Ensure compliance with security protocols and operational best practices.
We are looking for an experienced Oracle HCM Consultant to specialize in the Oracle Cloud Benefits module. In this long-term contract role, you will work closely with HR, Benefits, Payroll, and IT teams to design, configure, and optimize solutions that align with business objectives and compliance standards. This position is based in Reading, Pennsylvania, and offers an excellent opportunity to contribute to impactful projects.<br><br>Responsibilities:<br>• Collaborate with HR, Benefits, Payroll, and IT teams to gather and analyze project requirements.<br>• Develop detailed functional specifications, process flows, and configuration documentation.<br>• Configure benefit plans, eligibility profiles, rates, life events, and enrollment rules within the Oracle Cloud Benefits module.<br>• Conduct system testing and troubleshoot issues to ensure seamless implementation.<br>• Facilitate training sessions and create comprehensive user documentation to support end users.<br>• Provide expertise on integrating benefits with payroll systems, including retroactive processing.<br>• Stay up to date with Oracle Cloud Benefits module updates and best practices to enhance system functionality.
