We are looking for a skilled and proactive Systems Administrator to join our team in Urbandale, Iowa. This Contract to permanent position involves overseeing server and network systems, managing system security, and ensuring optimal performance of IT resources. The ideal candidate will bring expertise in system administration, network maintenance, and user support while consistently delivering high-quality service.<br><br>Responsibilities:<br>• Manage servers and network systems, ensuring they are consistently updated and documented.<br>• Administer user accounts and group policies in Active Directory, while providing support for storage and backup systems.<br>• Monitor and maintain system performance, applying necessary software and hardware patches.<br>• Implement and enforce security measures, including access controls, firewalls, and daily backups.<br>• Coordinate testing and deployment of server and network equipment, adhering to established policies and standards.<br>• Troubleshoot and resolve technical issues, collaborating with team members to address support incidents.<br>• Stay informed on emerging technologies, recommending innovative solutions to enhance efficiency and productivity.<br>• Train staff on new technologies and ensure compliance with organizational policies.<br>• Maintain positive working relationships and contribute to a service-oriented environment.<br>• Ensure a safe and secure working environment, adhering to confidentiality standards and corporate compliance protocols.
<p>As a Business Systems Analyst / Scrum Master, you’ll play a pivotal role at the intersection of agile delivery, business processes, and technology implementation. You’ll guide cross-functional teams to deliver high-quality solutions while ensuring business requirements are clearly defined, traceable, and aligned with strategic goals.</p><p>Our technology ecosystem spans multiple platforms, business lines, and integration points — success in this role means balancing structured analysis with agile adaptability. You’ll partner with product owners, technology leaders, application developers, quality assurance testers, and other stakeholders to ensure solutions deliver meaningful, measurable value.</p><p>This is a hands-on, high-impact role in a fast-paced environment where curiosity, communication, and ownership drive results.</p><p><br></p><p>Accountabilities</p><p>• Drive clarity and documentation — capture detailed functional and technical requirements, workflows, and process and technology dependencies across systems and integration points.</p><p>• Translate business strategy into execution — work with business and technology leaders to define clear user stories, acceptance criteria, and sprint goals aligned to enterprise priorities.</p><p>• Facilitate agile delivery — lead sprint ceremonies (planning, stand-ups, reviews, retrospectives) and coach teams in Agile principles to promote continuous improvement and accountability.</p><p>• Bridge communication across functions — ensure seamless collaboration between products owners, technology leaders, project managers, developers, QA, and other roles and teams as needed.</p><p>• Balance agility and structure — manage iterative delivery in an Agile/Scrum framework while applying structured analysis where appropriate for compliance and traceability.</p><p>• Enable transparency and decision-making — track metrics and report on sprint progress to stakeholders.</p><p>• Champion alignment — communicate complex business or technical concepts in simple, actionable terms for diverse audiences.</p><p>• Promote continuous improvement — identify opportunities to enhance team performance, process efficiency, and product quality.</p><p>• Remove impediments to team progress by proactively identifying, tracking, and resolving blockers that hinder delivery.</p><p>• Drive on-time delivery by ensuring the team meets committed sprint and project dates, facilitating alignment across stakeholders, and escalating risks when necessary.</p>
<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in West Des Moines, Iowa. The ideal candidate will excel at gathering and analyzing business requirements, collaborating with stakeholders, and supporting the development and implementation of enterprise-level solutions. This position offers the opportunity to work in a dynamic environment, contributing to projects that enhance business processes and systems.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, analyze, and document business requirements for various projects.<br>• Develop detailed documentation for processes, systems, and technical requirements.<br>• Coordinate project tasks and ensure timely delivery of project milestones.<br>• Partner with architecture teams to support data integration and system changes.<br>• Facilitate Agile workflows, including story writing and toolset management.<br>• Engage with third-party vendors to ensure integration and project alignment.<br>• Conduct gap analysis to identify areas for improvement in workflows and systems.<br>• Support the implementation of software solutions by overseeing design and development phases.<br>• Communicate effectively with internal teams and stakeholders to ensure project objectives are met.<br>• Provide insights and recommendations for optimizing business processes and enterprise systems.
<p>Join our insurance client’s dynamic team in Des Moines, Iowa as a Senior Investment Accounting Analyst and play a pivotal role in shaping the organization’s financial landscape! This is your opportunity to step into a fast-paced environment where your expertise in investment accounting will directly impact business decisions and financial reporting.</p><p><br></p><p>As a Senior Investment Accounting Analyst, you'll manage and analyze investment-related financial data, deliver critical reports for internal and external stakeholders, and ensure compliance with accounting standards. You'll collaborate with professionals across departments, drive process improvements, and contribute to the organization's ongoing success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare accurate, timely annual, quarterly, and monthly investment reports for both internal leadership and external stakeholders.</li><li>Manage and maintain the organization’s investment accounting system, safeguarding data integrity and reliability.</li><li>Analyze and project cash flows to support financial planning and strategic decisions.</li><li>Update and maintain the investment database, ensuring information is both precise and accessible.</li><li>Be a subject matter expert on investment accounting, offering insights and guidance within your department.</li><li>Tackle complex assignments with professionalism and uphold compliance with statutory accounting principles and GAAP.</li><li>Collaborate effectively across all levels to achieve department and company goals.</li><li>Ensure adherence to regulatory and organizational standards in investment-related reporting.</li><li>Monitor and evaluate investment portfolios, including derivatives and fixed income assets.</li><li>Lead process improvements and contribute to enhancing reporting systems.</li></ul><p>If you thrive in a collaborative environment, are passionate about investment accounting, and want to take your career to the next level, our client wants to hear from you!</p>
100% onsite in WDM offices<br>Applicants must be flexable to work occasional Tuesday - Saturday work week as needed. With all the moving pieces for this project and the need to have desks with equipment ready to be set on Monday mornings, there could be the occasional scheduled week where the days for that week will be shifted to include a Saturday with a week's minimum notice. The ideal candidate will need to be flexible when possible. We will try to limit this as much as possible, but cannot predict the frequency. License and own transportation is also a key requirement as individuals will be moving between locations within WDM offices. <br>Job Title: Desktop Support Technician<br>Job Summary<br>The IT Desktop Technician is responsible for the physical deployment, movement, and setup of end user workstation environments. This role focuses on preparing, installing, relocating, and supporting desktop equipment to ensure employees have fully functional and professional workspaces. The position works closely with IT teams, Facilities, and business stakeholders to support office moves, new hires, desk reconfigurations, and hardware refresh initiatives.<br>Key Responsibilities<br>• Perform physical setup, teardown, and relocation of end user desk and workstation equipment, including desktops, laptops, monitors, docking stations, keyboards, mice, and peripherals<br>• Coordinate and execute employee desk moves, office relocations, and department reconfigurations<br>• Set up new hire workstations prior to start dates, ensuring equipment is operational and standards are met<br>• Assemble and cable workstation hardware, ensuring clean and organized setups<br>• Troubleshoot basic hardware, connectivity, and peripheral issues during setup and migration activities<br>• Maintain inventory accuracy by documenting asset assignments, moves, and returns in asset management systems<br>• Work closely with Facilities and IT leadership to schedule and plan move activities with minimal business disruption<br>• Decommission equipment and prepare hardware for reuse, storage, or disposal following IT policies<br>• Ensure compliance with company security, safety, and IT standards<br>• Provide excellent customer service and clear communication to end users throughout the move and setup process<br>Required Qualifications<br>• 1–3 years of experience in IT desktop support, hardware deployment, or field services<br>• Hands on experience setting up and moving computer workstations and peripherals<br>• Basic understanding of Windows and/or macOS operating systems<br>• Familiarity with enterprise hardware (Lenovo, monitors, docking stations)<br>• Ability to lift and move computer equipment (up to 50 lbs.)<br>• Strong organizational skills and attention to detail<br>• Excellent interpersonal and customer service skills<br>• Valid driver’s license (if role includes travel between sites)<br>Preferred Qualifications<br>• Experience supporting office moves or large scale hardware deployments<br>• Basic cable management and ergonomic workstation setup knowledge<br>• CompTIA A+ or similar certification<br>Working Conditions<br>• Primarily on site role with frequent movement throughout office spaces<br>• Frequent bending, lifting, and carrying of equipment<br>• Occasional after hours or weekend work to support large moves or business needs
We are looking for a dedicated EUC Help Desk/Desktop Support Analyst to join our team in West Des Moines, Iowa. In this role, you will provide exceptional technical support and troubleshooting services to ensure smooth user operations. This is a long-term contract position ideal for professionals with a strong background in desktop support and system administration.<br><br>Responsibilities:<br>• Deliver Tier 3 support for end-user computing systems, ensuring timely resolution of complex technical issues.<br>• Manage user accounts and access permissions within Active Directory.<br>• Perform troubleshooting for Microsoft Windows 10 and 11 environments to resolve hardware and software problems.<br>• Respond to and resolve service desk tickets efficiently, maintaining detailed documentation of solutions.<br>• Provide technical assistance to users, addressing system functionality and application concerns.<br>• Install, configure, and maintain desktop systems and peripheral devices.<br>• Collaborate with other IT teams to escalate and resolve advanced technical issues.<br>• Conduct system updates and patches to ensure optimal performance and security.<br>• Offer guidance and training to users on system operations and best practices.<br>• Analyze recurring problems to identify root causes and implement preventive measures.
