<p>Based on general knowledge. The Collections and Accounts Receivable Specialist is responsible for managing incoming payments, monitoring customer accounts, following up on outstanding balances, and helping maintain healthy cash flow. This role supports the finance/accounting team by ensuring invoices are accurate, payments are applied properly, and delinquent accounts are addressed in a timely and professional manner.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process, track, and reconcile customer invoices and payments.</li><li>Monitor accounts receivable aging and follow up on past-due balances.</li><li>Contact customers by phone and email to collect outstanding payments.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate customer account records and collection notes.</li><li>Apply cash receipts and post payments to the appropriate accounts.</li><li>Prepare accounts receivable and collections reports for management.</li><li>Collaborate with internal departments, including sales, customer service, and accounting, to resolve account issues.</li><li>Support month-end closing activities related to accounts receivable</li><li>Help improve collection processes and reduce overdue accounts.</li><li><br></li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience with ERP systems such as SAP, Oracle, NetSuite, or similar platforms.</li><li>Knowledge of aging reports, cash application, and account reconciliation.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul>

<p><br></p><ul><li>Previous experience in accounts receivable, billing, collections, or general accounting preferred.</li><li>Strong understanding of accounting principles and receivables processes.</li><li>Proficiency with Microsoft Excel and accounting/ERP systems.</li><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to handle sensitive customer interactions professionally and effectively.</li><li>Strong problem-solving and time-management skills</li></ul><p><br></p>

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