We are looking for a dependable Office Assistant for a Contract position in Costa Mesa, California. This role will support student-facing administrative operations with a strong emphasis on financial aid guidance, document handling, and responsive service for prospective and current students. The ideal candidate is organized, detail-oriented, and comfortable balancing clerical duties, phone support, and detailed record management in a fast-paced higher education environment. Responsibilities: • Provide front-line administrative support by answering inbound calls, responding to inquiries, and directing students and families to appropriate resources. • Review and organize student documents, including scanning, filing, and maintaining accurate electronic and physical records. • Assist students with financial aid-related processes by explaining application steps, eligibility basics, and required documentation. • Process assigned student files with care and accuracy while helping the team meet service timelines and operational goals. • Coordinate with admissions, registrar, and student accounts teams to help resolve questions and support a smooth student experience. • Schedule and support appointments, meetings, and follow-up communication for student-facing office activities. • Perform general clerical work such as data entry, correspondence preparation, and record updates in office systems. • Contribute to outreach events, orientation activities, and other departmental projects as needed.

• Bachelor’s degree required.• At least 1 year of experience in financial aid, higher education support, office administration, or another student-facing environment.• Experience using Ellucian Colleague and financial aid systems such as COD, NSLDS, WebGrants, CPS, or similar platforms.• Demonstrated ability to deliver attentive customer service when assisting students, families, and campus staff.• Strong written and verbal communication skills, with confidence handling phone and in-person interactions.• High level of accuracy and attention to detail when managing records, documents, and routine administrative tasks.• Ability to handle multiple priorities effectively while maintaining confidentiality and sound judgment.• Proficiency with Microsoft Office applications and comfort learning student information or financial aid systems.• Experience with receptionist duties, clerical support, document scanning, and inbound call handling is preferred.

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Costa Mesa, CA
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a dependable Office Assistant for a Contract position in Costa Mesa, California. This role will support student-facing administrative operations with a strong emphasis on financial aid guidance, document handling, and responsive service for prospective and current students. The ideal candidate is organized, detail-oriented, and comfortable balancing clerical duties, phone support, and detailed record management in a fast-paced higher education environment. Responsibilities: • Provide front-line administrative support by answering inbound calls, responding to inquiries, and directing students and families to appropriate resources. • Review and organize student documents, including scanning, filing, and maintaining accurate electronic and physical records. • Assist students with financial aid-related processes by explaining application steps, eligibility basics, and required documentation. • Process assigned student files with care and accuracy while helping the team meet service timelines and operational goals. • Coordinate with admissions, registrar, and student accounts teams to help resolve questions and support a smooth student experience. • Schedule and support appointments, meetings, and follow-up communication for student-facing office activities. • Perform general clerical work such as data entry, correspondence preparation, and record updates in office systems. • Contribute to outreach events, orientation activities, and other departmental projects as needed.
2026-08-07T00:00:00Z