<p>The IT Support Technician Level 4 provides advanced technical configuration, quality assurance, and deployment preparation for enterprise IT hardware. This role includes oversight and validation of work performed by junior team members, ensuring all configurations and integrations are completed according to organizational and client standards.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Program and configure Cisco 8000 series routers and other advanced Cisco solutions.</li><li>Perform detailed quality checks on work completed by IT Support Technician Level 1 team members.</li><li>Integrate, validate, and test end-to-end PSAP (Public Safety Answering Point) technology stacks prior to shipment.</li><li>Rebox, palletize, and package enterprise equipment for secure shipment and delivery.</li><li>Ensure build accuracy, documentation compliance, and deployment readiness for all hardware and related systems.</li></ul><p><br></p>
<p>The IT Support Technician Level 1 will be responsible for the initial configuration, preparation, and shipment support of advanced IT hardware and network infrastructure. This role requires close adherence to provided technical documentation and company standards to ensure equipment readiness for deployment.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Program current Cisco switch and firewall products using specifications and data provided by Atos.</li><li>Configure Dell and Lenovo servers according to defined configurations and requirements.</li><li>Prepare, label, and organize all related cabling following Atos standards for shipment and installation.</li><li>Assist in the staging, quality assurance, and packaging of equipment ahead of delivery deadlines.</li></ul><p><br></p>
<p>We have a new opportunity for a Desktop Support Analyst within Robert Half’s Full-Time Engagement Professionals Division. The compensation package will include Salary + Comprehensive Benefits Package: Medical, Dental, Vision, 401(k) plan, Choice Time Off (CTO), Short/Long Term Disability, Life Insurance, ADD Insurance, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Tuition reimbursement, Employee Assistance Program (EAP), Commuter Benefits, Discount mall, Pet and Legal insurance, and identity theft protection, and paid every hour that you work. </p><p><br></p><p>To be considered for this opportunity, please submit your resume and best contact information.</p>
<p>We are looking for a skilled Technical Customer Support specialist with a detail-oriented approach to join our team on a contract basis. In this role, you will play a key part in assisting customers with technical inquiries, managing documentation, and ensuring prompt resolution of issues. This position is ideal for someone with strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support to customers by addressing technical inquiries and troubleshooting issues.</p><p>• Maintain accurate documentation of customer interactions, resolutions, and follow-up actions.</p><p>• Collaborate with internal teams to ensure quality service and adherence to established protocols.</p><p>• Assist in training customers on product usage and provide guidance on best practices.</p><p>• Review and process invoices accurately, ensuring compliance with financial procedures.</p><p>• Support billing activities and resolve related discrepancies.</p><p>• Prioritize and manage customer requests while adhering to company policies.</p><p>• Monitor system performance and escalate issues to engineering teams when necessary.</p><p>• Facilitate authorizations and promotions, ensuring smooth customer experiences.</p><p>• Utilize Windows OS and other computer systems to manage technical support activities.</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Specialist to support approximately 1,000+ users on a team of 5. This role will initially focus heavily on new hire laptop deployments, hardware setup, and white-glove onboarding, with a planned transition into broader IT Help Desk support responsibilities over time</p><p><br></p><p><strong>Must Haves:</strong></p><p>· Active Directory</p><p>· Azure AD | Entra ID</p><p>· Intune</p><p>· Microsoft Azure, VDI management,</p><p>· White-Glove Support experience </p><p><br></p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Desktop Support Level 2 specialist to join our team in Woodland Hills, CA. The ideal candidate will have a solid background in troubleshooting software and hardware issues, as well as proficiency with tools like Active Directory and Azure AD. This position is 5 days a week on-site in Woodland Hills, CA. </p><p><br></p><p>Responsibilities:</p><p>• Provide advanced desktop support, resolving technical issues related to Windows operating systems and Microsoft Office applications.</p><p>• Diagnose and troubleshoot audio and video problems, including Teams call functionality.</p><p>• Manage and maintain Active Directory and Azure AD, ensuring proper functionality and user access.</p><p>• Utilize ticketing systems to track, document, and resolve support requests efficiently.</p><p>• Configure and deploy hardware and software for Windows desktops, Mac computers, and mobile devices.</p><p>• Maintain and support Apple devices, including iPhones and iPads, ensuring seamless operation.</p><p>• Address network-related issues and assist with Cisco and Citrix technologies as needed.</p><p>• Perform system updates, installations, and configuration management to optimize performance.</p><p>• Collaborate with team members to implement solutions and improve overall IT service delivery.</p><p>• Provide guidance and training to end-users on proper equipment usage and software functionality.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. This role is ideal for someone with strong attention to detail, technical troubleshooting abilities, and a proactive mindset. As a contract to permanent position, this opportunity offers the potential for long-term growth within the non-profit sector.<br><br>Responsibilities:<br>• Provide hands-on support for hardware troubleshooting and computer setup, ensuring smooth functionality for end-users.<br>• Manage Active Directory tasks, including resetting user accounts and addressing basic access concerns.<br>• Deliver Tier II level technical assistance, handling more complex support issues and resolving escalations as needed.<br>• Adapt to training and feedback, demonstrating a willingness to learn and improve processes.<br>• Work effectively within a Windows 11 environment, ensuring compatibility and optimal performance.<br>• Respond to service desk tickets promptly, addressing technical issues with efficiency and precision.<br>• Collaborate with team members to implement solutions and improve overall support processes.<br>• Maintain clear and thorough communication with end-users to resolve technical concerns in a timely manner.<br>• Identify recurring problems and propose strategies to prevent future occurrences.<br>• Ensure all support activities are accurately documented and tracked for reporting purposes.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Title: Network Manager (but heavy on Systems, M365, VMware)</p><p>Location: Gardena, CA *hybrid* 1 week onsite, the next remote in that rotation*</p><p>Salary: $120,000- 155,000 + benefits and bonus</p><p>Technical Skills: VMware version 7.0 and higher, M365, Windows Servers, Support, Active Directory, Group Policies, Cisco</p><p><br></p><p>We are looking for a skilled Network Manager to oversee the infrastructure operations and network systems of our clients organization in Gardena, California. The ideal candidate will possess strong leadership abilities and technical expertise to manage a dynamic environment supporting approximately 250 users. This role requires hands-on experience with advanced technologies and a proactive approach to vendor management and team supervision.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the organization's network infrastructure, ensuring reliable and secure operations.</p><p>• Oversee VMware systems, ensuring they are running on version 7 or newer and meet performance expectations.</p><p>• Administer Active Directory, including assigning group policies and maintaining user account security.</p><p>• Lead a team of 3-4 direct reports, providing guidance, training, and performance evaluations.</p><p>• Supervise vendor relationships, ensuring services align with organizational needs and budgets.</p><p>• Implement and maintain Microsoft 365 Enterprise solutions to enhance productivity and collaboration.</p><p>• Design and maintain network architecture, ensuring scalability and efficiency.</p><p>• Configure and manage Cisco routers and networking systems to support enterprise operations.</p><p>• Monitor system performance and troubleshoot issues to ensure minimal downtime.</p><p>• Develop and enforce IT policies and procedures to uphold security standards.</p>
<p>We are looking for a skilled and strategic IT Systems Manager to oversee and enhance our collaboration tools and communication platforms. Based in Los Angeles, California, this role requires a forward-thinking leader who can manage a small team, drive platform transitions, and optimize unified communications systems. The ideal candidate will bring strong technical expertise, leadership capabilities, and a commitment to fostering effective engagement and collaboration across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Lead the transition and migration of collaboration platforms from Google to Microsoft, including SharePoint, Teams, and related tools.</p><p>• Manage, optimize, and deploy unified communication systems such as Teams, Zoom, WebEx, and RingCentral, ensuring seamless integration.</p><p>• Provide strategic leadership to a small team, offering guidance and building capabilities to support long-term organizational goals.</p><p>• Develop and implement plans for rationalizing existing collaboration tools and ensuring alignment with organizational needs.</p><p>• Serve as the organization's first dedicated Microsoft Administrator, overseeing the configuration and maintenance of M365 systems.</p><p>• Collaborate with technical and non-technical stakeholders to ensure the effective adoption and use of communication technologies.</p><p>• Enhance documentation systems by transitioning legacy platforms, such as wikis, to SharePoint.</p><p>• Utilize tools like Defender and Copilot to improve security and streamline operations within communication systems.</p><p>• Maintain a hands-on approach to system administration while focusing on strategic planning and long-term improvements.</p><p>• Foster a culture of collaboration, storytelling, and partnership to align technology solutions with organizational values.IT </p>
<p><strong>***EMAIL VALERIE NIELSEN FOR quickest Response!***</strong></p><p><br></p><p>Job Title: Infrastructure & Cloud Engineering Manager</p><p><strong>Location:</strong> Hybrid – South Bay, CA</p><p> <strong>Compensation:</strong> $160,000 - 170,000 base salary</p><p>Overview</p><p>Lead and optimize cloud and hybrid infrastructure with full ownership of reliability, scalability, security alignment, and cost efficiency. This role partners closely with DevOps and Security while overseeing AWS environments and core IT systems.</p>
