We are looking for a Technical Support Specialist to provide hands-on support for desktop systems, peripheral equipment, and end-user hardware in Cincinnati, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, maintaining device performance, and delivering dependable on-site service. The position focuses on supporting a range of computer hardware, managing physical equipment setup, and assisting with connectivity and workstation needs in a detail-focused environment.<br><br>Responsibilities:<br>• Provide on-site technical assistance for desktops, laptops, and related equipment, ensuring issues are diagnosed and resolved efficiently.<br>• Install, configure, and maintain computer hardware and associated peripherals to support daily business operations.<br>• Set up and organize cabling for workstations, devices, and hardware connections while maintaining a clean and functional environment.<br>• Support Dell and Apple equipment by troubleshooting device problems, performing basic repairs, and coordinating hardware replacements when needed.<br>• Prepare, deploy, and test end-user systems to confirm proper performance, connectivity, and readiness for use.<br>• Track hardware-related incidents, document completed work, and communicate updates clearly to users and internal teams.<br>• Assist with moves, adds, and changes involving desktop equipment, monitors, docking stations, and other technical assets.

• Experience providing hands-on support for computer hardware in a desktop or PC technician capacity.<br>• Working knowledge of associated hardware such as monitors, docking stations, keyboards, printers, and other peripherals.<br>• Ability to install and manage structured cabling and device connections for office-based technology setups.<br>• Familiarity with Dell technologies and Apple devices in a technical support environment.<br>• Strong troubleshooting skills for diagnosing hardware faults and restoring equipment functionality.<br>• Ability to document technical work accurately and communicate effectively with end users and team members.<br>• Comfortable supporting on-site technical needs in Cincinnati, Ohio as part of a Long-term Contract assignment.

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