We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.

• Proven experience in customer service roles, preferably within a call center environment. • Strong proficiency in answering inbound calls and managing outbound communication. • Skilled in data entry and maintaining accurate records. • Familiarity with CRM systems and order entry processes. • Competent in using Microsoft Excel for data organization and analysis. • Excellent written and verbal communication skills for email correspondence. • Ability to multitask and work efficiently in a fast-paced setting. • Detail-oriented with a focus on maintaining high accuracy in all tasks.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-02-27T00:00:00Z

Customer Service Coordinator Job in Cincinnati, OH | Robert Half