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Customer Service Representative
<p>We are seeking a detail-oriented and customer-focused Customer Service Representativ.. In this role, you will manage a high volume of customer interactions while providing exceptional service and support. The ideal candidate will have strong communication skills, excellent accuracy in <strong>data entry,</strong> and experience with order entry in a fast-paced environment. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound customer service inquiries via phone, email, and/or chat. Based on general knowledge.</li><li>Provide timely, professional, and courteous assistance to customers regarding products, orders, account information, and service issues. Based on general knowledge.</li><li>Accurately perform data entry and maintain customer records in internal systems. Based on general knowledge.</li><li>Process and enter customer orders with a high level of accuracy and attention to detail. Based on general knowledge.</li><li>Resolve customer concerns, escalate complex issues as needed, and ensure follow-up for prompt resolution. Based on general knowledge.</li><li>Collaborate with internal departments to support order fulfillment and customer satisfaction. Based on general knowledge.</li><li>Maintain knowledge of company products, services, and procedures to effectively assist customers. Based on general knowledge.</li></ul><p><br></p>
<p><strong>Qualifications:</strong></p><ul><li>Previous experience in customer service, data entry, and order entry required. Based on general knowledge.</li><li>Ability to work efficiently in a high-volume customer service environment. Based on general knowledge.</li><li>Strong verbal and written communication skills. Based on general knowledge.</li><li>Excellent attention to detail and organizational skills. Based on general knowledge.</li><li>Proficiency with Microsoft Office and customer relationship management or order processing systems. Based on general knowledge.</li><li>Ability to multitask, prioritize, and work independently in a deadline-driven setting. Based on general knowledge.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience handling a large volume of calls or customer requests. Based on general knowledge.</li><li>Strong problem-solving skills and a service-oriented mindset. Based on general knowledge.</li><li>Ability to adapt quickly and remain professional under pressure. Based on general knowledge.</li></ul><p><br></p>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Cincinnati, OH
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>We are seeking a detail-oriented and customer-focused Customer Service Representativ.. In this role, you will manage a high volume of customer interactions while providing exceptional service and support. The ideal candidate will have strong communication skills, excellent accuracy in <strong>data entry,</strong> and experience with order entry in a fast-paced environment. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound customer service inquiries via phone, email, and/or chat. Based on general knowledge.</li><li>Provide timely, professional, and courteous assistance to customers regarding products, orders, account information, and service issues. Based on general knowledge.</li><li>Accurately perform data entry and maintain customer records in internal systems. Based on general knowledge.</li><li>Process and enter customer orders with a high level of accuracy and attention to detail. Based on general knowledge.</li><li>Resolve customer concerns, escalate complex issues as needed, and ensure follow-up for prompt resolution. Based on general knowledge.</li><li>Collaborate with internal departments to support order fulfillment and customer satisfaction. Based on general knowledge.</li><li>Maintain knowledge of company products, services, and procedures to effectively assist customers. Based on general knowledge.</li></ul><p><br></p>
  • 2026-05-26T00:00:00Z

Customer Service Representative Job in Cincinnati, OH | Robert Half