We are looking for a dynamic and customer-focused Facilities Coordinator to join our team on a Contract basis in Boston, Massachusetts. This role involves supporting the Facilities Manager in ensuring smooth operations across multiple floors, including overseeing maintenance, vendor coordination, and customer satisfaction initiatives. You’ll play a vital part in creating a welcoming and efficient environment for clients and staff while contributing to the success of events and daily operations.<br><br>Responsibilities:<br>• Assist the Facilities Manager in overseeing property maintenance and repair services to ensure seamless operations.<br>• Coordinate vendor services, including scheduling and escorting vendors during site visits.<br>• Conduct regular site inspections to identify issues and create resolution tickets.<br>• Support the planning and execution of monthly and quarterly client events.<br>• Respond to emergency situations and manage on-call duties as the primary point of contact when required.<br>• Foster positive relationships with property occupants and ensure high levels of customer satisfaction.<br>• Monitor and report on Key Performance Indicators (KPIs) to identify areas for improvement.<br>• Collaborate with the team to implement best practices and innovative solutions for facility management.<br>• Ensure compliance with established procedures and protocols, including incident reporting and escalation.<br>• Promote teamwork and a customer-first approach within the facilities management team.
We are looking for a dedicated Office Manager to join our team on a contract basis in Boston, Massachusetts. In this role, you will oversee front desk operations, administrative duties, and office safety initiatives, ensuring a seamless and well-organized environment for staff and visitors. This position requires strong organizational skills, attention to detail, and the ability to support a variety of office functions efficiently.<br><br>Responsibilities:<br>• Greet visitors and staff, fostering a welcoming atmosphere while monitoring the front entrance.<br>• Maintain the cleanliness and organization of communal spaces, conference rooms, and supply areas.<br>• Manage incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.<br>• Schedule meetings, coordinate catering, and assist with event planning as needed.<br>• Provide administrative support for employee orientation and related onboarding activities.<br>• Track office inventory and oversee the loaner equipment program.<br>• Collaborate with the Office Manager to analyze office metrics and purchasing trends.<br>• Assist with resolving office equipment issues, including troubleshooting conference room AV systems.<br>• Support corporate policies related to office safety by maintaining filing systems and assisting with inspections.<br>• Act as a resource for health and safety practices, including distributing personal protective equipment.
We are looking for a proactive and detail-oriented Office Manager to oversee daily administrative operations and support the broader team. Based in Boston, Massachusetts, this role is ideal for someone who excels in organization, communication, and multitasking. You will play a pivotal role in ensuring the office runs smoothly while serving as a key liaison for staff and external vendors.<br><br>Responsibilities:<br>• Manage daily office operations, including maintaining a clean and organized workspace.<br>• Coordinate and monitor office supplies and vendor relationships to ensure timely deliveries and cost-effective solutions.<br>• Provide administrative support to executives, including calendar management and light executive assistant duties.<br>• Assist in planning and executing company social events and staff gatherings.<br>• Oversee reception duties, such as greeting visitors and managing incoming calls.<br>• Maintain office aesthetics by ensuring common areas are well-kept and presentable.<br>• Support remote teams with administrative needs and occasional travel to other locations.<br>• Utilize Microsoft Office Suite to create documents, presentations, and spreadsheets as needed.<br>• Act as the primary point of contact for operational inquiries and troubleshooting.<br>• Foster a collaborative and detail-oriented office environment that reflects the company’s values.
<p>The Sr. Warehouse Manager is responsible for overseeing all warehouse operations to ensure smooth and efficient processes. This role involves managing staff, ensuring compliance with safety standards, optimizing workflow, and maintaining accurate inventory. The ideal candidate is detail-oriented, demonstrates strong leadership skills, and thrives in a fast-paced environment. </p><p>ESSENTIAL DUTIES / RESPONSIBILITIES: </p><p>• Monitor and ensure the accuracy of inventory management, including receiving, storing, and dispatching goods. </p><p>• Conduct regular inspections of equipment and facilities to ensure functionality and safety. </p><p>• Optimize warehouse workflows and processes to maximize efficiency and productivity. </p><p>• Prepare and analyze daily, weekly, and monthly reports on operations and key performance indicators. </p><p>• Train, mentor, and evaluate team members to build a skilled and motivated workforce. </p><p>• Coordinate with other departments, including logistics and customer service, to ensure seamless operations. </p><p>• Handle and resolve operational issues promptly and effectively. </p><p>• Manage building security and shift opening processes. </p><p>• Completes warehouse operational requirements by scheduling and assigning employees. </p><p>• Maintains warehouse staff by recruiting, selecting, orienting, and training employees. </p><p>• Improves staff performance by coaching, counseling, and disciplining employees. </p><p>• Drive a culture of safety and compliance, ensuring adherence to all regulatory and company standards. </p><p>• Oversee all aspects of warehouse and distribution operations, from inventory planning to order fulfillment and shipping. </p><p>• Leverage lean tools and continuous improvement strategies to streamline processes and maximize efficiency. </p><p>• Play a critical role in major projects such as warehouse and software launches. </p><p>• Serve as a change agent, fostering collaboration and driving standardized practices across warehouse locations. </p><p>ESSENTIAL Skills and competencies: </p><p>• BS degree in Logistics, Supply Chain Management or Business preferred. Min of 5+ years in managing a multishift (1st and 2nd shift) team of 50+ in a warehouse or distribution facility </p><p>• Leadership skills to include: interviewing, hiring, and training. Performance management. Safety. </p><p>• MUST have strong system skills. Including Automated warehouse management systems, ERP/MRP (P-21 would be a huge plus), Advance MS Office suite </p><p>• Must be both strategic and hands on, be able to sit and discuss staffing and budgets, be willing to hop on a fork lift and work</p><p>• Strong communicator, ability to pivot and multi-task, punctual and reliable</p><p><br></p><p><br></p><p><strong><em><u>For Immediate consideration for well qualified candidates, please call me immediately: Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for an experienced Customer Service Manager to join our team in Medford, Massachusetts. In this contract position, you will oversee customer service operations, ensuring efficiency and satisfaction for all clients. This role is ideal for someone with strong organizational skills and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the customer service team to ensure consistent and high-quality client support.<br>• Oversee customer accounts, addressing inquiries and resolving issues in a timely and thorough manner.<br>• Utilize computer-aided dispatch systems to streamline communication and enhance service delivery.<br>• Supervise call center activities, ensuring adherence to company standards and responsive customer interactions.<br>• Plan and coordinate schedules for the team, optimizing workflows and maintaining productivity.<br>• Monitor and analyze performance metrics to identify areas for improvement and implement effective solutions.<br>• Train and mentor team members to support their growth and maintain a positive work environment.<br>• Collaborate with other departments to align customer service strategies with broader business objectives.<br>• Develop and implement strategies to enhance customer satisfaction and retention.<br>• Ensure compliance with company policies and industry standards in all customer service operations.
<p>Robert Half Legal Permanent Placement is looking for a detail-oriented <strong>Legal Assistant with business litigation </strong>to join our client's team in <strong>Worcester</strong>. This role requires excellent organizational skills and the ability to manage multiple tasks efficiently while supporting attorneys with their daily responsibilities. The ideal candidate will be proactive, resourceful, and capable of handling sensitive information with discretion. <strong>Hybrid 1-day WFH</strong>.</p><p><br></p><p>Responsibilities:</p><p>• Handle administrative tasks for attorneys, including managing correspondence, scanning mail, and preparing legal documents and filings.</p><p>• Organize and maintain attorney calendars in Microsoft Outlook, ensuring scheduling conflicts are resolved and meetings, travel arrangements, and agendas are coordinated seamlessly.</p><p>• Track and manage attorney timekeeping and billing processes, reviewing and revising monthly invoices in collaboration with the billing department.</p><p>• Maintain and organize both paper and electronic records, ensuring proper filing, retrieval, and secure storage.</p><p>• Oversee client fee agreements by obtaining necessary signatures and distributing executed copies to relevant parties.</p><p>• Draft and proofread a variety of materials, including letters, memos, reports, and legal documents.</p><p>• Submit and manage expense reports using the Chrome River system.</p><p>• Coordinate food orders and assist with facilities-related tasks as need</p>
