<p>Employee Relations Manager</p><p><strong>Department:</strong> Human Resources</p><p><br></p><p>This position serves as a key resource for addressing complex workplace issues and ensuring fair and consistent employment practices. The Employee Relations Manager provides guidance on sensitive matters such as investigations, policy interpretation, and employee coaching. The ideal candidate is both strategic and hands-on, capable of navigating challenging situations while helping to cultivate a respectful, compliant, and performance-oriented work environment.</p><p>What You’ll Do</p><p><strong>Issue Resolution & Investigations</strong></p><ul><li>Manage the full lifecycle of employee relations cases, including concerns related to conduct, performance, and policy adherence.</li><li>Collaborate with HR partners and legal advisors to ensure outcomes align with organizational standards and employment regulations.</li><li>Maintain accurate records of investigations and conclusions while upholding confidentiality.</li></ul><p><strong>Policy & Risk Management</strong></p><ul><li>Apply employment policies and labor laws across multiple jurisdictions.</li><li>Track legislative developments and recommend policy refinements or communication plans when needed.</li><li>Support the development of frameworks that reduce organizational risk and promote employee well-being.</li></ul><p><strong>Coaching & Advisory Support</strong></p><ul><li>Advise leaders on corrective action, performance conversations, and separation processes.</li><li>Mentor managers and employees to navigate workplace challenges constructively.</li><li>Create and facilitate training focused on conflict resolution, respectful communication, and leadership accountability.</li></ul><p><strong>Culture & Engagement Support</strong></p><ul><li>Partner cross-functionally to drive initiatives that strengthen trust, inclusion, and accountability.</li><li>Analyze trends in workforce behavior and provide recommendations to inform strategic decisions.</li><li>Contribute to ongoing improvements in HR processes and reporting related to employee relations.</li></ul><p> </p>

<ul><li>Bachelor’s degree in Human Resources, Business, or a related discipline (advanced credentials or HR certifications are a plus).</li><li>5–8 years of progressive HR experience, including at least three years directly managing investigations or employee relations issues.</li><li>Solid understanding of relevant employment regulations (e.g., EEOC, FMLA, ADA, wage and hour laws).</li><li>Proven ability to handle sensitive matters with discretion, empathy, and balanced judgment.</li><li>Strong communication skills with the ability to influence at all levels.</li><li>Comfortable working in a fast-paced environment that requires agility and collaboration.</li></ul><p>Ideal Candidate:</p><ul><li>Stays calm and professional during high-stakes conversations.</li><li>Leverages data and critical thinking to make sound recommendations.</li><li>Earns trust through consistency, fairness, and integrity.</li><li>Acts as a reliable partner to both leadership and employees.</li></ul><p><br></p>

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