We are looking for a skilled and dependable Customer Service Representative II to join our team in Baltimore, Maryland. This is a long-term contract position that requires exceptional communication abilities, a customer-focused mindset, and the ability to handle inquiries efficiently. The role involves assisting callers and staff while maintaining a detail-oriented and solutions-oriented approach.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries with clarity and a detail-oriented approach.<br>• Assist with order entry processes, ensuring accuracy and attention to detail.<br>• Provide empathetic and patient customer service, aiming to resolve issues effectively and ensure satisfaction.<br>• Maintain consistent attendance and reliability, contributing to a high-functioning team environment.<br>• Collaborate with internal staff to address concerns and provide solutions in a timely manner.<br>• Demonstrate flexibility in scheduling to accommodate varying business hours and needs.<br>• Travel to the specified location as required, ensuring availability to meet onsite responsibilities.<br>• Uphold company standards for communication and conduct while engaging with customers and team members.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is based in Washington, District of Columbia, and offers an exciting opportunity to contribute to a non-profit organization. The ideal candidate will possess exceptional communication skills, a customer-focused mindset, and the ability to handle detailed data entry tasks efficiently.<br><br>Responsibilities:<br>• Process and evaluate new submissions by creating or updating accounts while accurately associating artists and payees.<br>• Ensure the correct application of royalty items, including percentage allocations and effective dates.<br>• Assess incoming submissions to determine their priority based on potential value.<br>• Maintain high standards of quality and productivity to meet or exceed established benchmarks.<br>• Communicate with clients to clarify documentation and resolve submission-related questions.<br>• Handle inbound and outbound calls to provide prompt and attentive assistance.<br>• Utilize Salesforce and other platforms to manage customer information and track interactions.<br>• Execute high-volume data entry tasks with precision and attention to detail.<br>• Participate in special projects as assigned to support organizational goals.
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in dealership working on-site from Monday to Friday and every other Saturday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Handling mailings.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in dealership working on-site from Monday to Friday and every other Saturday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p> </p><p>Responsibilities:</p><p> </p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are seeking a Customer Experience Specialist to ensure customer satisfaction by providing information, troubleshooting issues, and delivering an outstanding client experience. Serve as a liaison between customers and our internal teams.</p><p><br></p><ul><li>Serve as a primary point of contact for customer inquiries by phone, email, or chat</li><li>Resolve customer issues efficiently and professionally</li><li>Log, track, and escalate tickets using CRM platforms</li><li>Provide product or service information and educate customers on offerings</li><li>Collect and document customer feedback to support service improvements</li></ul><p><br></p>
<p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
<p>We are offering a contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Tysons Corner, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Willing to be flexible when call at the last minute to work.</p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Can work concierge support during the holiday's mornings and evenings </p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a short-term contract employment opportunity for a On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are looking for a Part-Time Receptionist to join our team in Sterling, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. You will be working every Monday 9 am to 6 pm onsite at a dealership.</p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.</p><p>• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.</p><p>• Provide accurate information to callers and assist with general inquiries.</p><p>• Maintain an organized and detail-oriented reception area.</p><p>• Handle administrative tasks such as filing and data entry when required.</p><p>• Monitor and distribute incoming correspondence to the appropriate personnel.</p><p>• Deliver prompt and detail-oriented customer service to all visitors and callers.</p>
<p>We are looking for a detail-oriented and friendly Receptionist to join our team in Greenbelt, Maryland. This Contract to permanent position offers an excellent opportunity for individuals with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. Apply today and contact Grace Nowlin for additional details at (202) 998-8423.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system to ensure calls are answered promptly and efficiently.</p><p>• Greet visitors and clients warmly while directing them to the appropriate personnel or department.</p><p>• Handle incoming calls courteously, providing accurate information or transferring calls as necessary.</p><p>• Maintain a clean and organized reception area to create a positive first impression.</p><p>• Assist with basic administrative duties such as filing, data entry, and scheduling appointments.</p><p>• Ensure messages are accurately recorded and delivered to the intended recipients.</p><p>• Collaborate with team members to support office operations and streamline communication.</p><p>• Perform part-time receptionist duties as required, ensuring flexibility and adaptability to business needs.</p><p>• Uphold confidentiality and integrity in interactions with clients and staff.</p><p>• Provide excellent customer service to enhance the overall client experience.</p>
We are looking for an organized and friendly Receptionist to join our team in Baltimore, Maryland on a contract basis. This role will require you to be the first point of contact for visitors, ensuring a welcoming and detail-oriented environment. The position will last for at least two weeks and is a great opportunity to contribute to the operations of a housing association.<br><br>Responsibilities:<br>• Greet and assist visitors as the first point of contact, providing a positive and detail-oriented experience.<br>• Answer and direct phone calls, ensuring inquiries are handled promptly and accurately.<br>• Maintain the reception area, ensuring it is neat, organized, and welcoming.<br>• Manage incoming and outgoing correspondence, including mail and email.<br>• Assist with administrative tasks such as data entry and document preparation.<br>• Coordinate with team members to ensure smooth daily operations.<br>• Provide support in scheduling appointments and meetings as needed.<br>• Ensure compliance with organizational policies and procedures in all interactions.<br>• Handle any additional tasks to support the housing association's operations during the contract period.
<p>We are looking for a detail-oriented and friendly Receptionist to join our team in Sterling, Virginia. This contract position offers an excellent opportunity for an individual with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. You will be working one day a week, every Monday from 9 am to 6pm onsite at a dealership.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system to ensure calls are answered promptly and efficiently.</p><p>• Provide a welcoming environment for visitors and clients.</p><p>• Handle incoming calls courteously, providing accurate information or transferring calls as necessary.</p><p>• Maintain a clean and organized reception area to create a positive first impression.</p><p>• Assist with basic administrative duties such as filing, data entry, and scheduling appointments.</p><p>• Ensure messages are accurately recorded and delivered to the intended recipients.</p><p>• Collaborate with team members to support office operations and streamline communication.</p><p>• Perform part-time receptionist duties as required, ensuring flexibility and adaptability to business needs.</p><p>• Provide excellent customer service to enhance the overall client experience.</p>
<p>We are looking for an experienced Accounts Receivable / Collections Specialist to join our client in Red Lion, Pennsylvania. In this role, you will play a critical part in managing financial transactions, ensuring timely payments, and maintaining strong relationships with clients. The position will be fully responsible for the AR/Collections while also supporting the accounting team with payroll, accounts payable and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable processes to ensure accurate and timely financial records.</p><p>• Conduct commercial collections activities to recover outstanding balances while maintaining strong client relationships.</p><p>• Process cash applications, including verifying and reconciling payments against invoices.</p><p>• Handle billing functions, ensuring invoices are issued promptly and correctly.</p><p>• Monitor account balances and proactively address discrepancies or overdue payments.</p><p>• Collaborate with internal teams to resolve payment disputes and improve collection strategies.</p><p>• Prepare detailed reports on accounts receivable status and collection efforts.</p><p>• Maintain compliance with company policies and applicable financial regulations.</p><p>• Provide exceptional customer service throughout the collections process.</p><p><br></p>
<p>We are seeking a meticulous and service-oriented Full Cycle Benefits Administrator to join our team. The Full Cycle Benefits Administrator is responsible for managing and administering employee benefits programs, ensuring compliance with regulatory requirements, and providing support or benefits-related inquiries.</p><p><br></p><p>Responsibilities:</p><ul><li>Administer employee benefits programs, including health, dental, vision, disability, life insurance, retirement plans, and wellness initiatives.</li><li>Serve as the point of contact for employee questions and resolve benefits-related issues in a timely and professional manner.</li><li>Coordinate benefits enrollments, changes, and terminations for new hires and existing staff.</li><li>Prepare and maintain accurate employee records and benefits documentation.</li><li>Collaborate with third-party vendors and insurance carriers to manage plan details and address service issues.</li><li>Ensure compliance with all federal, state, and local regulations impacting benefits administration (e.g., COBRA, HIPAA, ACA).</li><li>Assist with benefits audits and reporting, providing data for management and regulatory bodies.</li><li>Recommend process improvements to enhance efficiency and employee experience.</li><li>Manage relationships with indemnity plan providers, ensuring proper claims adjudication, employee support, and regulatory compliance.</li><li>Serve as a subject matter expert and resource for employees and management on all benefit-related matters.</li><li>Lead and mentor benefits team members, creating a collaborative, high performing culture</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team in McLean, Virginia. This is a Contract position where you will play a vital role in ensuring smooth daily operations by managing communication and providing excellent front desk support. The ideal candidate will bring strong multitasking abilities and a friendly demeanor to create a welcoming environment for both staff and visitors. For immediate consideration, apply TODAY and contact Grace Nowlin at (202) 998-8423 for additional information.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls efficiently using a multi-line phone system, ensuring prompt and courteous communication.</p><p>• Greet visitors and clients warmly, providing assistance and directing them to the appropriate departments.</p><p>• Manage the switchboard for phone systems ranging from 1 to 10 lines.</p><p>• Respond to inbound calls in a courteous manner, addressing inquiries and forwarding calls as necessary.</p><p>• Maintain general reception area cleanliness and organization.</p><p>• Coordinate with internal teams to support administrative tasks as needed.</p><p>• Assist with scheduling and appointment setting when required.</p><p>• Provide part-time reception coverage and ensure consistent availability during designated hours.</p><p>• Uphold excellent customer service standards in all interactions.</p><p>• Monitor and manage office supplies inventory related to front desk operations.</p>
