We are looking for a Customer Service Representative to join a busy team in Georgia on a contract basis with the potential for a permanent role. This position supports customers, vendors, and internal partners by coordinating orders, tracking deliveries, and resolving service issues in a fast-moving environment. The ideal candidate brings a strong background in customer support and supply chain operations, with the ability to stay organized while handling multiple requests throughout the day. Responsibilities:• Serve as a primary point of contact for customers by responding to inbound inquiries and providing timely updates on orders, shipments, and service needs.• Enter and manage customer orders with accuracy, ensuring purchase order details, inventory availability, and delivery requirements are properly recorded.• Coordinate with vendors, carriers, and internal teams to support procurement activity, shipment scheduling, and order fulfillment.• Monitor the progress of open orders and proactively address delays, discrepancies, or delivery concerns to maintain a high level of customer satisfaction.• Handle both incoming and outgoing communication related to order status, vendor follow-up, and issue resolution in a high-volume setting.• Use systems such as PeopleSoft, SAP, or similar platforms to review transactions, update records, and maintain accurate operational data.• Support inventory and logistics processes by tracking product movement, confirming shipment details, and helping ensure smooth order flow.• Organize and prioritize multiple service requests at once while maintaining professionalism, responsiveness, and attention to detail.

• Previous experience in customer service within a fast-paced call center, order management, or supply chain support environment. • Working knowledge of procurement, logistics, inventory coordination, and purchase order management. • Ability to manage high volumes of inbound and outbound communication while maintaining accuracy and strong response times. • Experience with PeopleSoft, SAP, or another enterprise system used for order entry and operational tracking. • Understanding of vendor coordination, delivery scheduling, and end-to-end order processing activities. • Strong written and verbal communication skills with the ability to interact effectively with customers, vendors, and internal teams. • Excellent organizational skills and the ability to balance competing priorities with minimal supervision.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Alpharetta, GA
onsite
Temporary to Hire
24 - 28.85 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Georgia on a contract basis with the potential for a permanent role. This position supports customers, vendors, and internal partners by coordinating orders, tracking deliveries, and resolving service issues in a fast-moving environment. The ideal candidate brings a strong background in customer support and supply chain operations, with the ability to stay organized while handling multiple requests throughout the day. Responsibilities:• Serve as a primary point of contact for customers by responding to inbound inquiries and providing timely updates on orders, shipments, and service needs.• Enter and manage customer orders with accuracy, ensuring purchase order details, inventory availability, and delivery requirements are properly recorded.• Coordinate with vendors, carriers, and internal teams to support procurement activity, shipment scheduling, and order fulfillment.• Monitor the progress of open orders and proactively address delays, discrepancies, or delivery concerns to maintain a high level of customer satisfaction.• Handle both incoming and outgoing communication related to order status, vendor follow-up, and issue resolution in a high-volume setting.• Use systems such as PeopleSoft, SAP, or similar platforms to review transactions, update records, and maintain accurate operational data.• Support inventory and logistics processes by tracking product movement, confirming shipment details, and helping ensure smooth order flow.• Organize and prioritize multiple service requests at once while maintaining professionalism, responsiveness, and attention to detail.
2026-06-19T00:00:00Z