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2 results for Customer Service Representative in Winder, GA

Customer Service Representative
  • Norcross, GA
  • onsite
  • Temporary / Contract
  • 21.85 - 25.3 USD / Hourly
  • We are looking for a Customer Service Representative to support customers from our Norcross, Georgia location in a fast-paced service environment. This Long-term Contract position focuses on delivering prompt, accurate assistance with quotes, orders, product information, and shipment updates. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Create and send customer quotations with careful attention to accuracy, pricing, and turnaround time.<br>• Input sales orders into company systems, verify key details, and confirm information with customers as needed.<br>• Investigate product requests to determine the correct part numbers for orders and general inquiries.<br>• Monitor open orders and follow up proactively to help keep shipments and deliveries on schedule.<br>• Respond to customer questions about availability, pricing, order progress, and shipping status through phone and other communication channels.<br>• Work closely with production, purchasing, and shipping teams to address order discrepancies and support customer requirements.<br>• Keep customer profiles, order data, and related records current and accurate within internal systems.<br>• Resolve service issues professionally by addressing concerns, answering questions, and providing effective solutions.
  • 2026-07-07T00:00:00Z
Sr. Customer Service Representative
  • Atlanta, GA
  • onsite
  • Temporary / Contract
  • 22.325 - 25.85 USD / Hourly
  • We are looking for a detail-oriented individual to support workers’ compensation claim management for a transport organization in Atlanta, Georgia. This Contract position focuses on reviewing, resolving, and documenting claims while ensuring compliance with Georgia workers’ compensation requirements. The ideal candidate will collaborate with employees, medical providers, supervisors, and legal partners to move claims forward efficiently and support timely return-to-work outcomes.<br><br>Responsibilities:<br>• Manage workers’ compensation cases from intake through resolution, applying Georgia regulations and established claim practices throughout the process.<br>• Examine claim details, incident information, and supporting documentation to determine appropriate next steps and claim direction.<br>• Produce clear written summaries, recommendations, and status updates that capture findings and support informed decision-making.<br>• Coordinate with injured employees, leaders, physicians, rehabilitation specialists, and state workers’ compensation contacts to facilitate recovery and return-to-work planning.<br>• Oversee the timely handling of medical and wage-related payments, while maintaining accurate files and submitting required state reporting within deadlines.<br>• Complete daily administrative activities such as opening new claims, reviewing incident materials, and updating claim records.<br>• Partner with legal counsel by supplying claim information, documentation, and case support for matters involving litigation.<br>• Identify recovery opportunities, including subrogation and applicable trust fund matters, and pursue them within required timeframes.<br>• Provide additional operational support as needed, including related assignments that assist broader departmental or field activities.
  • 2026-06-15T00:00:00Z